Boulder Park Terrace in Charlevoix, MI
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Information last verified:
14676 West Upright, Charlevoix, MI 49720
For more information about senior living options: (844) 490-3973
The staff are extremely caring and professional. Residents are treated with kindness and cared for like family. The care provided has been outstanding. The company is known for delivering the best possible care. Boulder Park’s staff provided wonderful, loving care and earned a strong recommendation for treating residents like family.
The BOSS’s tone is so damaging that others disengage from the topic. Following the BOSS becomes a risk of losing one’s job. The admissions process is described as the worst place ever, with care misrepresented to families. There is non-existent communication and incompetence among staff, including improper catheterization and incorrect bladder scans. Call lights take 30 minutes or longer to be answered, and the food is mostly inedible. The hygiene is unacceptable: showers only once a week, bedding dirty, and rooms dirty. They would not send their dying relatives to Boulder Park due to lack of care.Boulder Park Terrace is best suited for families seeking a small, intimate care setting where staff form close, familiar relationships with residents and families. When operations click, the environment can feel like a private, extended family taking care of a loved one. The strongest encouragement comes from accounts that praise caregivers who approach the job with warmth and genuine concern, and from residents who linger in memories of attentive, personal contact. Yet that warmth sits beside a troubling pattern: care quality and reliability appear to fluctuate dramatically, raising real questions about consistency in daily routines, hygiene, and clinical oversight. In practical terms, this community rewards families who can oversee care closely and demand steady execution, but it can disappoint those who expect unwavering standards across the board.
Alternatives should be on the radar for families prioritizing safety, hygiene, and steady clinical management. If reliable 24/7 nursing oversight and predictable, timely assistance are non-negotiable, this option may not satisfy those needs. For residents with complex medical needs, frequent changes in condition, or rehab requirements where skilled procedures and meticulous monitoring matter, other communities with stronger staffing ratios and clearer accountability could deliver more consistent results. Families who value transparent communication and proactive problem-solving from administration will likely find themselves running into gaps here that are hard to bridge without persistent advocacy.
The visible strengths revolve around care teams described as caring and professional in several favorable notes. In the most positive experiences, staff treated residents with kindness, respect, and a sense of family, and families felt heard and supported by individual caregivers who remembered personal histories. Some residents benefited from steady, long-term care relationships that formed a reassuring continuity. When dwelling on the best-case scenario, these reputational highlights suggest a setting where dedicated workers genuinely invest in residents’ well-being and comfort, provided leadership keeps the operation stable and responsive.
The major red flags come into clear focus in multiple reviews. Chronic hygiene concerns, dirty rooms, infrequent showers, and insufficient attention to basic cleanliness, are repeatedly described as unacceptable. Incidents of misalignment between prescribed medications and actual administration, delays in assistance, and long call-light response times paint a picture of a system stretched thin. Communication gaps, inconsistent follow-up, and admissions that misjudge a resident’s care needs further undermine trust. A number of accounts describe environments that feel outdated and poorly maintained, with questions about whether staffing levels and training are sufficient to manage rehab or complex care in a timely, safe manner. Taken together, these issues translate into real risk for residents who rely on predictable routines and dependable care.
Ultimately, the pros and cons do not cancel each other out in equal measure; they tilt toward caution. The warmth and personal attention offered by some staff can create meaningful moments and a sense of comfort, which matters deeply for daily quality of life. However, the negatives, especially hygiene failures, slow response times, and inconsistent clinical judgment, have the potential to erode safety and confidence over time. For families weighing a move, the decision hinges on whether the family can accept a care environment where daily operations require vigilant oversight, frequent check-ins, and an explicit plan to address staffing gaps before they jeopardize a resident’s health. In short, warmth without reliable execution is an insufficient foundation for long-term residence.
Practical next steps emerge from this analysis. Tour the community with a focused checklist: observe the hygiene of rooms and baths, verify the frequency of showers and laundry routines, and request to review the current staffing plan, including nurse-to-resident ratios and care coordination processes. Ask for recent quality or inspection findings, and request direct conversations with the administrator and a floor nurse to gauge responsiveness and communication transparency. If choosing Boulder Park Terrace, set clear expectations: insist on consistent daily hygiene routines, a defined medication administration protocol aligned with physicians, and a structured follow-up plan for any changes in condition. If these assurances cannot be met, alternatives offering more reliable safety and clinical oversight should be pursued without delay.
70 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Boulder Park Terrace is a premier assisted living community located in the beautiful town of Charlevoix, MI. Our community offers a wide range of amenities and care services to ensure that our residents feel comfortable, safe, and happy.
For the convenience and enjoyment of our residents, we offer a beauty salon where they can get pampered and feel their best. They can also enjoy their favorite shows and movies with cable or satellite TV in their private rooms. Our community operated transportation allows residents to easily visit nearby attractions or run errands.
We understand the importance of technology in modern life, which is why we provide a computer center with Wi-Fi/high-speed internet access for our residents to stay connected with loved ones or pursue their interests online. Additionally, our fitness room ensures that our residents can maintain an active lifestyle and stay healthy.
At Boulder Park Terrace, we pride ourselves on providing a fully furnished living space for each resident. Our spacious dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by our experienced staff. Special dietary restrictions are accommodated to ensure everyone's needs are met.
To encourage socialization and entertainment, we have a gaming room where residents can play cards or board games with friends. A small library provides opportunities for reading and relaxation. Scheduled daily activities keep our residents engaged and entertained throughout the day.
The well-being of our residents is important to us, which is why we offer assistance with activities of daily living such as bathing, dressing, and transfers. We also have 24-hour call systems and supervision to ensure the safety of all residents. Medication management and diabetes diet support are provided by trained staff.
Convenience is key at Boulder Park Terrace - parks, pharmacies, physicians' offices, restaurants, places of worship, transportation options, and hospitals are all conveniently located nearby.
Overall, Boulder Park Terrace provides a warm and welcoming environment for seniors who require some assistance but still want to live an independent and fulfilling life. Our dedicated staff ensures that each resident receives personalized care and attention, making our community the perfect place to call home.
Boulder Park Terrace is located at 14676 West Upright, Charlevoix, MI 49720 in Charlevoix County, Michigan
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