Woodward Hills Nursing Center

Pros

• The physical therapy and occupational therapy staff at Woodward Hills are praised for their excellent support and expertise, helping patients improve their mobility significantly.
• Many family members express gratitude for the kindness and attentiveness of the nursing staff, who are described as pleasant and dedicated despite being busy.
• The clean environment of the facility is noted positively by several reviewers, indicating a commitment to hygiene and upkeep.
• The dining experience is appreciated by some residents, with mentions of enjoyable meals and special activities like ice cream days that enhance patients' experiences.
• Family members commend the social worker for providing valuable information and support during a challenging time, making them feel more comfortable with the care process.

Cons

• The facility has been reported for neglecting patients, including a lack of physical therapy and wound care.
• There is a consistent pattern of insufficient medication administration and confusion regarding patient needs.
• Staff responsiveness to call lights is extremely poor, often taking over an hour to respond.
• Many caregivers display a lack of training and professionalism, leading to a negative experience for patients.
• The nursing staff is significantly understaffed, making it difficult to provide adequate care, especially during weekends.
• Patients have experienced unhygienic conditions, including unaddressed waste and unpleasant odors in the halls.
• High staff turnover results in inconsistent care and unfamiliarity among nurses and aides regarding patient needs.
• Patients who cannot advocate for themselves may receive inadequate support or assistance.
• Reports indicate that some staff exhibit unprofessional behavior and a dismissive attitude towards patient concerns.

Review

When evaluating Woodward Hills Nursing Center, the feedback from families and patients paints a varied picture of care quality, staff responsiveness, and overall management. Many voices have emerged, echoing concerns about the facility's operational inefficiencies and a perceived lack of compassion towards residents. Several individuals reported their relatives enduring significant neglect during their stay. One family member expressed distress over their loved one receiving no physical therapy during a five-day stay, alongside critical issues such as unaddressed wound care and prolonged periods in soiled bedding. This alarming account is echoed by multiple reviewers who described their struggles to receive timely assistance from staff, often waiting an hour or more for call light responses that failed to yield any on-the-spot help.

A recurrent theme among negative reviews highlights systemic understaffing at Woodward Hills. Some accounts indicate that it is not uncommon for only two nurses to be responsible for up to 48 patients during evening shifts—particularly evident on weekends. This alarming ratio has left families feeling anxious for the safety and care of their loved ones since many patients cannot advocate for themselves effectively. The shortage of nursing assistants further contributed to this insufficient attention; several caregivers noted how long it took to get simple needs met due to the scarcity of available help.

Compounding these staffing challenges is a concerning trend regarding medication management. Multiple reviewers report inconsistencies in medication administration, with some stating they never witnessed their family members receiving correct dosages consistently throughout their stays. Instances were cited where incorrect medications were administered or went missing entirely, leaving families feeling frustrated and worried about the potential health implications.

Despite these serious grievances, there are positive notes woven through the fabric of feedback received by Woodward Hills too. Individuals who had positive experiences often spoke highly of specific staff members in physical therapy (PT) and occupational therapy (OT). Reviewers expressed appreciation for therapists like Sue and Courtney who demonstrated skill and dedication that led to significant improvements in residents’ mobility levels—a stark contrast given other complaints about general nursing care.

Moreover, some families shared a sense of gratitude towards certain compassionate personnel they encountered within the facility—most notably social workers like Shayna. Positive remarks reflect instances where staff offered kindness and thorough explanations during stressful transitions into care facilities—a time when families often feel overwhelmed by uncertainty.

However, one must survey both sides critically; while some enjoyed pleasant interactions with specific employees contributing positively to patient recovery experiences—this hardly seemed representative given broader concerns voiced by many others regarding staff attitudes overall being dismissive or even hostile towards residents needing assistance.

Taking all testimonials into account reveals an urgent need for Woodward Hills Nursing Center to address its operational shortcomings: from increasing nurse-to-patient ratios ensuring timely medical interventions—to enhancing training programs fostering respectfulness amongst all caregivers toward those entrusted under their supervision—especially vulnerable populations requiring consistent nurturing support. Without implementation of substantial reform efforts directed at improving care conditions across departments—including dining services which have also faced criticism—it seems likely existing challenges will continue diminishing trust in this already beleaguered institution among prospective clients looking for reputable long-term care options in times of need.

Restaurants

• Little Daddy's (0.2 miles)
• Kerby's Koney Island (2.3 miles)
• Hunter House Hamburgers (2.6 miles)
• Mt. Chalet II (3.9 miles)
• Yard House (3.9 miles)
• Taco Bell (4.2 miles)
• McDonald's (4.5 miles)

Places of Worship

• St Hugo of the Hills Church (1 miles)
• Church Of The Holy Redeemer (5 miles)
• Big Beaver United Methodist Church (6.6 miles)

Pharmacies

• CVS Pharmacy (2 miles)
• CVS Pharmacy (2 miles)
• Rite Aid (2 miles)
• CVS Pharmacy (2.9 miles)
• Rite Aid (3 miles)
• Walgreens (3.1 miles)
• CVS Pharmacy (3.4 miles)

Cafes

• Starbucks Reserve (2.6 miles)
• Panera Bread (3.6 miles)
• Avon Donuts (3.6 miles)
• Starbucks (4.3 miles)
• Panera Bread (4.8 miles)
• Starbucks (4.8 miles)
• Antonio's Cafe & Grill (5.2 miles)

Parks

• Shain Park (2.6 miles)
• Firefighters Park (3.5 miles)
• Riverside Park (3.9 miles)
• Avondale Park (4.4 miles)
• River Woods Park (4.4 miles)
• Clawson Park (5.2 miles)
• Innovation Hills (5.6 miles)

Physicians

• Beverly Hills Orthopedists (3.5 miles)
• Troy Medical Center (4 miles)
• Troy Orthopedics Associates (4.1 miles)
• Providence Medical Center (6.7 miles)
• Millenium Diagnostic Center (6.8 miles)
• Beaumont Medical Center - West Bloomfield (6.9 miles)
• Be Well Medical Center (7 miles)

Hospitals

• McLaren Oakland (4.8 miles)

Theaters

• MJR Troy Grand Digital Cinema 16 (5.3 miles)
• Emagine Rochester Hills (7.1 miles)