Woodward Hills Nursing Center

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Woodward Hills Nursing Center

39312 Woodward, Bloomfield Hills, MI 48304

For more information about senior living options: (844) 490-3973

3 from 43 reviews
5 stars
15
4 stars
4
3 stars
2
2 stars
8
1 stars
14

Skilled Nursing Facility

Overall Review

Pros

  • pro The physical therapy and occupational therapy staff at Woodward Hills are praised for their excellent support and expertise, helping patients improve their mobility significantly.
  • pro Many family members express gratitude for the kindness and attentiveness of the nursing staff, who are described as pleasant and dedicated despite being busy.
  • pro The clean environment of the facility is noted positively by several reviewers, indicating a commitment to hygiene and upkeep.
  • pro The dining experience is appreciated by some residents, with mentions of enjoyable meals and special activities like ice cream days that enhance patients' experiences.
  • pro Family members commend the social worker for providing valuable information and support during a challenging time, making them feel more comfortable with the care process.

Cons

  • pro The facility has been reported for neglecting patients, including a lack of physical therapy and wound care.
  • pro There is a consistent pattern of insufficient medication administration and confusion regarding patient needs.
  • pro Staff responsiveness to call lights is extremely poor, often taking over an hour to respond.
  • pro Many caregivers display a lack of training and professionalism, leading to a negative experience for patients.
  • pro The nursing staff is significantly understaffed, making it difficult to provide adequate care, especially during weekends.
  • pro Patients have experienced unhygienic conditions, including unaddressed waste and unpleasant odors in the halls.
  • pro High staff turnover results in inconsistent care and unfamiliarity among nurses and aides regarding patient needs.
  • pro Patients who cannot advocate for themselves may receive inadequate support or assistance.
  • pro Reports indicate that some staff exhibit unprofessional behavior and a dismissive attitude towards patient concerns.

Review

When evaluating Woodward Hills Nursing Center, the feedback from families and patients paints a varied picture of care quality, staff responsiveness, and overall management. Many voices have emerged, echoing concerns about the facility's operational inefficiencies and a perceived lack of compassion towards residents. Several individuals reported their relatives enduring significant neglect during their stay. One family member expressed distress over their loved one receiving no physical therapy during a five-day stay, alongside critical issues such as unaddressed wound care and prolonged periods in soiled bedding. This alarming account is echoed by multiple reviewers who described their struggles to receive timely assistance from staff, often waiting an hour or more for call light responses that failed to yield any on-the-spot help.

A recurrent theme among negative reviews highlights systemic understaffing at Woodward Hills. Some accounts indicate that it is not uncommon for only two nurses to be responsible for up to 48 patients during evening shifts—particularly evident on weekends. This alarming ratio has left families feeling anxious for the safety and care of their loved ones since many patients cannot advocate for themselves effectively. The shortage of nursing assistants further contributed to this insufficient attention; several caregivers noted how long it took to get simple needs met due to the scarcity of available help.

Compounding these staffing challenges is a concerning trend regarding medication management. Multiple reviewers report inconsistencies in medication administration, with some stating they never witnessed their family members receiving correct dosages consistently throughout their stays. Instances were cited where incorrect medications were administered or went missing entirely, leaving families feeling frustrated and worried about the potential health implications.

Despite these serious grievances, there are positive notes woven through the fabric of feedback received by Woodward Hills too. Individuals who had positive experiences often spoke highly of specific staff members in physical therapy (PT) and occupational therapy (OT). Reviewers expressed appreciation for therapists like Sue and Courtney who demonstrated skill and dedication that led to significant improvements in residents’ mobility levels—a stark contrast given other complaints about general nursing care.

Moreover, some families shared a sense of gratitude towards certain compassionate personnel they encountered within the facility—most notably social workers like Shayna. Positive remarks reflect instances where staff offered kindness and thorough explanations during stressful transitions into care facilities—a time when families often feel overwhelmed by uncertainty.

However, one must survey both sides critically; while some enjoyed pleasant interactions with specific employees contributing positively to patient recovery experiences—this hardly seemed representative given broader concerns voiced by many others regarding staff attitudes overall being dismissive or even hostile towards residents needing assistance.

Taking all testimonials into account reveals an urgent need for Woodward Hills Nursing Center to address its operational shortcomings: from increasing nurse-to-patient ratios ensuring timely medical interventions—to enhancing training programs fostering respectfulness amongst all caregivers toward those entrusted under their supervision—especially vulnerable populations requiring consistent nurturing support. Without implementation of substantial reform efforts directed at improving care conditions across departments—including dining services which have also faced criticism—it seems likely existing challenges will continue diminishing trust in this already beleaguered institution among prospective clients looking for reputable long-term care options in times of need.

Features

Housing

  • 190 resident community capacity 190 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Woodward Hills Nursing Center in Bloomfield Hills, MI is a premier assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community provides a comfortable and homelike environment for seniors to thrive and enjoy their golden years.

Residents at Woodward Hills can take advantage of various amenities including a beauty salon for pampering, cable or satellite TV for entertainment, and a computer center to stay connected with loved ones. The community also offers community-operated transportation for outings and appointments, ensuring that residents remain active and engaged in the surrounding area.

For dining, residents can enjoy delicious meals in the elegant dining room with restaurant-style service. Special dietary restrictions are catered to, ensuring that everyone's needs are met. Additionally, there is a small library where residents can relax with a good book.

The care services at Woodward Hills are exceptional, with 24-hour supervision and assistance available. Trained staff members provide support with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure proper dosage and timing.

The community promotes mental wellness through its specialized program designed to enhance cognitive function and emotional well-being. Residents can engage in various activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities to stay physically active and socially connected.

Woodward Hills Nursing Center is conveniently located near numerous amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This ensures that residents have easy access to essential services and recreational opportunities within close proximity.

Overall, Woodward Hills Nursing Center offers a vibrant assisted living community where seniors can receive excellent care while enjoying an active lifestyle surrounded by beautiful surroundings.

Nearby Places of Interest

Restaurants

  • Little Daddy's (0.2 miles)
  • Kerby's Koney Island (2.3 miles)
  • Hunter House Hamburgers (2.6 miles)
  • Mt. Chalet II (3.9 miles)
  • Yard House (3.9 miles)
  • Taco Bell (4.2 miles)
  • McDonald's (4.5 miles)

Places of Worship

  • St Hugo of the Hills Church (1 miles)
  • Church Of The Holy Redeemer (5 miles)
  • Big Beaver United Methodist Church (6.6 miles)

Pharmacies

  • CVS Pharmacy (2 miles)
  • CVS Pharmacy (2 miles)
  • Rite Aid (2 miles)
  • CVS Pharmacy (2.9 miles)
  • Rite Aid (3 miles)
  • Walgreens (3.1 miles)
  • CVS Pharmacy (3.4 miles)

Cafes

  • Starbucks Reserve (2.6 miles)
  • Panera Bread (3.6 miles)
  • Avon Donuts (3.6 miles)
  • Starbucks (4.3 miles)
  • Panera Bread (4.8 miles)
  • Starbucks (4.8 miles)
  • Antonio's Cafe & Grill (5.2 miles)

Parks

  • Shain Park (2.6 miles)
  • Firefighters Park (3.5 miles)
  • Riverside Park (3.9 miles)
  • Avondale Park (4.4 miles)
  • River Woods Park (4.4 miles)
  • Clawson Park (5.2 miles)
  • Innovation Hills (5.6 miles)

Physicians

  • Beverly Hills Orthopedists (3.5 miles)
  • Troy Medical Center (4 miles)
  • Troy Orthopedics Associates (4.1 miles)
  • Providence Medical Center (6.7 miles)
  • Millenium Diagnostic Center (6.8 miles)
  • Beaumont Medical Center - West Bloomfield (6.9 miles)
  • Be Well Medical Center (7 miles)

Hospitals

  • McLaren Oakland (4.8 miles)

Theaters

  • MJR Troy Grand Digital Cinema 16 (5.3 miles)
  • Emagine Rochester Hills (7.1 miles)

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