Skld Bloomfield Hills

Pros

• The staff at SKLD Bloomfield Hills have good personalities and do their jobs well, providing fair to good care.
• The activity department has been very supportive in facilitating regular Zoom visits for residents, enhancing engagement and conversation.
• Heartland Healthcare actively involves patients in their therapy, offering a variety of activities such as music therapy and outings.
• The caregivers at Heartland Healthcare listen to patient suggestions and work to accommodate their needs, promoting a positive environment.
• Patty, the physical therapist at the reviewed facility, received praise for her excellent support during recovery.

Cons

• The facility was described as a "dump" with a cleanliness rating that was subpar, and showers were reported to be dirty.
• Staff shortages were a common complaint, leading to inadequate care and attention for residents.
• The food provided was deemed inappropriate, with one reviewer mentioning being served food they were allergic to.
• Patients experienced delayed medication, inconsistent bed changes, and insufficient assessments upon admission.
• The atmosphere in the facility felt cold and unwelcoming, with rooms lacking personality and care.
• Communication from staff was criticized as practically non-existent, leading to confusion about patient care plans.
• Several reviewers noted that activities never took place or were poorly organized, contributing to a lack of engagement for residents.
• One reviewer mentioned an instance of neglect where a resident was left wet and without clothing for an extended period of time.
• There were reports of medical staff being dismissive and failing to recognize distress in patients, resulting in negative health outcomes.
• Overall experiences left family members feeling frustrated and dissatisfied with the quality of care provided at the facilities mentioned.

Review

In navigating the often challenging landscape of long-term care facilities, reviews from former residents and their families reveal a stark disparity in the quality of care provided by different institutions. The experiences highlight significant issues regarding staffing levels, cleanliness, communication, and overall patient welfare. These reviews serve as cautionary tales for anyone considering these facilities for themselves or their loved ones.

One prevalent complaint among reviewers is the severe understaffing that plagues many nursing homes. For instance, multiple testimonials from residents and family members at SKLD Bloomfield Hills describe harrowing experiences where patients were left unattended for extended periods. One individual recounted how her father was admitted and went nearly four hours before any staff member checked on him, despite being bedridden with pressing medical needs. The recurring theme of neglect underscores the consequences of inadequate staffing; families are left anxious about their loved ones’ well-being when accessible care is severely lacking.

Cleanliness standards also came under fire in several accounts. One reviewer lamented the condition of showers and rooms at a facility, stating they were so unsanitary that she refrained from using them altogether. Another visitor described finding their loved one’s room bare bones and not clean upon visits. These observations raise serious concerns about infection control practices within such facilities—a critical factor in maintaining health among already vulnerable populations.

The quality of food served in these residences also received mixed feedbacks. While one family noted regular meal service according to dietary requirements at SKLD Bloomfield Hills, others reported receiving meals that could provoke allergic reactions or were simply unappetizing. In an environment where nutrition is vital for recovery and ongoing health maintenance, such complaints point to a potential oversight in culinary standards expected within caring settings.

Communication—or the lack thereof—emerged as another area needing improvement across various reviews. Families expressed frustration over not being kept informed about their loved ones' conditions or treatment plans, leading to feelings of uncertainty and helplessness during visits. In particular, one account highlighted a situation where medical staff failed to recognize declining health signs until emergency services were called due to distress—a scenario indicative of systemic failures in monitoring resident health adequately.

In contrast to these negative portrayals are accounts praising specific staff members who make a positive difference amidst unfavorable environments. Physical therapy teams generally received commendations for their dedication and effectiveness; instances like Patty's exceptional support made lasting impressions on patients striving to regain independence after hospitalization. Such highlights remind readers that while operational issues can overshadow day-to-day interactions between caregivers and residents, compassionate staff can transform individual experiences significantly.

Lastly, some reviewers emphasized the importance of research before placement in long-term care facilities. They reinforced that appearances—from modern facades to sunny rooms—can be misleading if substantial care deficiencies exist below the surface level. Families who took heed of these warnings found relief when relocating relatives away from poorly rated establishments toward those with better standards despite not always being flashy or new-age facilities.

Overall, firsthand accounts reveal critical insights into what individuals face within long-term care environments across varying establishments; it serves as both an informative guide and a warning for prospective residents and their families deliberating long-term placements for essential services during recovery or ongoing caregiving needs. Understanding these multifaceted experiences aids future decisions towards fostering an environment where dignity, compassion, cleanliness—and ultimately quality—are paramount considerations.

Restaurants

• Hunter House Hamburgers (0.9 miles)
• Mt. Chalet II (2 miles)
• Yard House (2.1 miles)
• McDonald's (2.3 miles)
• Little Daddy's (2.3 miles)
• Fogo de Chão Brazilian Steakhouse (2.8 miles)
• Taco Bell (2.9 miles)

Cafes

• Starbucks Reserve (1 miles)
• Panera Bread (1.4 miles)
• Starbucks (2.2 miles)
• Starbucks (3.3 miles)
• Starbucks (3.5 miles)
• Antonio's Cafe & Grill (5.5 miles)
• Panera Bread (5.7 miles)

Parks

• Shain Park (1.1 miles)
• Clawson Park (3.1 miles)
• Firefighters Park (3.6 miles)
• Starr Jaycee Park (3.8 miles)
• Avondale Park (5 miles)
• Riverside Park (5.2 miles)
• River Woods Park (5.6 miles)

Pharmacies

• CVS Pharmacy (1.1 miles)
• Walgreens (1.2 miles)
• Rite Aid (1.4 miles)
• Meijer Pharmacy (1.9 miles)
• CVS Pharmacy (3.1 miles)
• CVS Pharmacy (3.1 miles)
• Walgreens (3.2 miles)

Physicians

• Troy Medical Center (2 miles)
• Troy Orthopedics Associates (2.1 miles)
• Beverly Hills Orthopedists (2.1 miles)
• Be Well Medical Center (5.1 miles)
• Royal Oak Pediatrics PC (5.6 miles)
• Metro Medical Practice (6 miles)
• Sterling Physicians (6.1 miles)

Places of Worship

• St Hugo of the Hills Church (3.1 miles)
• Big Beaver United Methodist Church (5.1 miles)
• Church Of The Holy Redeemer (5.4 miles)

Theaters

• MJR Troy Grand Digital Cinema 16 (3.3 miles)
• AMC Star John R 15 (5.3 miles)
• Emagine Royal Oak (5.8 miles)
• Emagine Rochester Hills (7 miles)

Hospitals

• McLaren Oakland (6.9 miles)