The Laurels Of Bedford

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The Laurels Of Bedford

270 North Bedford Road, Battle Creek, MI 49017

For more information about senior living options: (844) 490-3973

3.4 from 79 reviews
5 stars
40
4 stars
7
3 stars
4
2 stars
4
1 stars
24

Skilled Nursing Facility

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    Overall Review of The Laurels Of Bedford

    Pros

    • pro Laurels Bedford is a pretty decent place to work and pays well.
    • pro The management team, nurses, aides, and physical therapy staff are caring and helpful from the moment the mom arrived.
    • pro They ensured she had meals and snacks to her satisfaction.
    • pro The nurse aides went over and beyond to make the family feel at home.
    • pro The nurses and CNAs are wonderful, and the physical therapy staff are excellent.
    • pro They left feeling like they were leaving friends.
    • pro The Laurels of Bedford is one of the very best facilities.
    • pro The therapy department is amazing and has everything needed for recovery.
    • pro They coordinated with Clara's Home Hospice Care for a smooth transfer.
    • pro The main office provided excellent support.

    Cons

    • pro They warned that impaired people should not be placed there.
    • pro They advised that you should never bring a loved one here.
    • pro The food was described as not good and portions were small.
    • pro A medication timing error and poor med management led to an early departure.
    • pro The facility was labeled the worst nursing home in Battle Creek.
    • pro The kitchen and housekeeping were described as inadequate and poorly cleaned.
    • pro Some nurses talked to patients in a rude and disrespectful manner.
    • pro Residents were left with bedsores, bruises, and dirty clothing, indicating neglect.
    • pro Discharge planning was rushed and poorly communicated to family members.
    • pro An accusation that residents were heavily medicated and neglected, with unsanitary conditions.

    Review

    The Laurels of Bedford has a strong push in the memories of many families who needed short-term rehab, long-term care, or post-hospital recovery for loved ones. Across a wide collection of reviews, the facility consistently surfaces as a place where compassionate, attentive staff make a real difference. Families frequently describe a laid-back, supportive atmosphere and a sense that the people caring for their loved ones genuinely want them to feel at home. Several reviewers note that the environment is clean and well-managed, and that the culture among the nursing, therapy, and support staff is one of care, patience, and teamwork.

    A large share of the praise centers on the front-line teams - nurses, certified nursing assistants, aides, and the physical therapy staff. Reviewers repeatedly credit these teams with going above and beyond to ensure residents' comfort, nourishment, and safety. Names like Rose, Mike, Rachel, Ashley, Tracey, and Will surface as particularly helpful, along with many other long-tenured staff members who are described as caring, knowledgeable, and personable. Families recount moments when nurses and aides took extra steps to make a stay feel less clinical and more like a personal, supportive experience. Several accounts emphasize that caregivers were not only professional but also warm, establishing a sense of familiarity and trust that families value during stressful times.

    Therapy services consistently receive high marks. Reviewers describe therapists as excellent and well-equipped to oversee recovery, rehabilitation, and improvement in mobility. One reviewer even notes the therapy department as "amazing" and large in scope, offering all the equipment and approaches a patient might need to progress. The overall sentiment is that therapy teams were integral to recovery, with families leaving feeling that their loved ones had access to robust, capable support designed to maximize independence and function. In many stories, the relationship that develops with therapy staff contributes to a broader feeling of community and friendship within the facility.

    Alongside positive care and therapy, several reviews touch on personal experiences that extend beyond clinical care. Some families emphasize the importance of coordinated transfers and planning, especially when hospice or discharge to another setting is involved. Positive anecdotes describe smooth transitions and thoughtful communication with externalproviders, such as hospice services, which helped ease difficult periods. In one notably heartfelt narrative, staff are described as loving and caring toward a mom who needed extensive support, and the facility's willingness to coordinate with hospice and home-care providers is highlighted as a meaningful, human-centered gesture. For many families, moments like these reinforce their trust in the Laurels of Bedford as a place that respects a patient's dignity and wishes during the most challenging days.

    However, the picture is not uniformly rosy. A number of reviews present sharp cautions or critical experiences. One reviewer explicitly warns against placing impaired individuals there, citing a sense of neglect and danger. Others recount concerns about overall quality that fell short of expectations: dated or insufficiently attentive care, inconsistent communication with families, and a sense that a portion of staff did not always display the same level of commitment. Some reviews highlight that while therapy and some nurses were excellent, others in the nursing, aides, or housekeeping roles did not meet expectations, pointing to variability in the quality of care across shifts or departments. In one particularly stark set of comments, a reviewer describes what they witnessed as neglectful conditions and a sense that belongings, cleanliness, and patient dignity were compromised - an account that stands in sharp contrast to the more positive experiences reported elsewhere.

    Medication management and discharge planning surface as recurrent themes in the negative or mixed feedback. Several reviewers describe systemic timing issues that mattered a great deal to their family members. Instances include inconsistent meal timing in the same wing, a lack of clarity around medication schedules, and, in at least one case, a medication error that prompted a discharge plan to shift or end early. These experiences underscore the critical importance families place on reliable medication administration and transparent, proactive communication about what happens next after a stay. They also point to room for improvement in coordinating care plans, ensuring consistent policies across days and units, and engaging families early in discharge decisions to avoid rushed or unclear transitions.

    Food and general facility conditions appear with mixed emphasis as well. Some reviewers compare the Laurels' food favorably to hospital fare, noting that meals meet or exceed basic expectations for a rehab setting. Others describe portions as small or meals as not meeting every resident's preferences, with some suggesting that the kitchen could benefit from refresh or additional staff to maintain consistent quality and service. Cleanliness and overall management receive praise in many reviews, but a few accounts mention lapses in housekeeping or daily maintenance, alongside broader concerns about staffing and resource levels. Taken together, food and facility operations emerge as areas with notable variation - consistently acceptable or better for many, but not universally satisfying for all residents or families.

    In sum, The Laurels of Bedford stands out in the public narrative as a facility that many families would consider again when faced with rehab or recovery needs. The vast majority of reviews center on compassionate, capable staff who form meaningful relationships with residents, supportive therapy teams, and an overall atmosphere that feels caring and patient-centered. Yet the stories are diverse: several voices highlight significant drawbacks related to communication, consistency of care, and operational gaps like medication management and discharge planning. Potential residents and families can take away a clear impression: for many, this is a place where dedicated professionals make a tangible difference in recovery and comfort, but as with any healthcare setting, experiences can vary, and it pays to visit, ask precise questions about care plans and medications, and observe how staff interact with both patients and families in real time.

    Features

    Housing

    • 123 resident community capacity 123 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Kalamazoo County (18 miles away) Kalamazoo County (18 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Laurels Of Bedford in Battle Creek, MI is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV in each room for entertainment. Community operated transportation is available for those who need assistance getting around.

    For those looking to stay connected, there is a computer center with Wi-Fi/high-speed internet access. The dining room provides restaurant-style dining with chef-prepared meals, and special dietary restrictions can be accommodated. Housekeeping services ensure that the living spaces are clean and comfortable.

    Residents have access to various recreational activities and facilities at The Laurels Of Bedford. There is a fitness room for exercise, a gaming room for entertainment, and a small library for reading and quiet relaxation. Outdoor space and gardens allow residents to enjoy nature and fresh air.

    Care services at The Laurels Of Bedford include 24-hour call system and supervision to ensure residents' safety and well-being. Assistance with daily activities such as bathing, dressing, and transfers is provided as needed. Medication management and meal preparation are also offered. A mental wellness program focuses on promoting emotional well-being among residents.

    The community has transportation arrangements for non-medical purposes as well as doctors' appointments. Move-in coordination helps ease the transition into the community for new residents.

    Located in Battle Creek, MI, The Laurels Of Bedford is conveniently close to various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.

    Overall, The Laurels Of Bedford offers a comprehensive range of amenities and care services to support the health, well-being, and enjoyment of its residents in a comfortable assisted living setting.

    Nearby Places of Interest

    Pharmacies

    • Rite Aid (0.6 miles)
    • Family Fare Supermarkets (0.7 miles)
    • Hydro Meds (0.8 miles)
    • The Karmacy (2.6 miles)
    • Walgreens (2.6 miles)
    • Rite Aid (2.7 miles)
    • Savemax Pharmacy (3 miles)

    Restaurants

    • McDonald's (0.7 miles)
    • Mr. Don's Restaurant (2.5 miles)
    • Arby's (2.6 miles)
    • Territorial Brewing Company (2.6 miles)
    • JB's Whiskey Creek (2.7 miles)
    • Handmap Brewing (3 miles)
    • Griffin Grill & Pub (3.2 miles)

    Places of Worship

    • General Conference Of Seventh-Day Adventists (1.1 miles)
    • Church of Jesus Christ of Latter Day Saints (1.5 miles)
    • Bethlehem Temple-Pentecostal Church (1.9 miles)
    • St Joseph Catholic Church (3.1 miles)
    • Koinonia_FCCBC (3.4 miles)
    • Faith Baptist Church (5.5 miles)

    Parks

    • Leila Arboretum Society (1.5 miles)
    • Fort Custer State Recreation Area (6.2 miles)

    Physicians

    • Nephrology Center (2.5 miles)
    • Kidney Health Clinic (2.6 miles)
    • Family Health Center of Battle Creek (2.6 miles)
    • Grace Health Specialty Services (2.6 miles)
    • Todd G Stagner OD (2.7 miles)
    • Asthma Allergy Centers Of Southwest Michigan (3 miles)
    • Behavioral Health Care PC (3 miles)

    Hospitals

    • Fieldstone Center (2.5 miles)
    • Bronson Battle Creek Hospital (2.5 miles)
    • Fieldstone Center-Call Bchs Department of Psychiatry and Behavioral He (2.5 miles)
    • Davita of Battle Creek (2.6 miles)
    • Select Specialty Hospital of Battle Creek (2.9 miles)
    • Battle Creek Health System (2.9 miles)
    • Bronson Battle Creek Hospital (3 miles)

    Transportation

    • W K Kellogg Airport (BTL) (3.5 miles)

    Cafes

    • Starbucks (3.9 miles)

    Theaters

    • W. Columbia 7 (3.9 miles)

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