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4 from 84 reviews
5 stars
56
4 stars
7
3 stars
2
2 stars
3
1 stars
16
Overall Review of Ely Manor
common29 reviews mention this
Staff kindness shows up often
Many residents and families describe the staff as kind and responsive to day-to-day needs.
Across multiple reviews, people highlight staff who are helpful, polite, and compassionate toward residents and families. Several comments also describe nurses and aides as friendly, with good teamwork and support during rehab or medical transitions. Even when reviews raise concerns elsewhere, a number of reviewers still single out caregivers for care and professionalism.
caveat5 reviews mention this
Cleanliness concerns come up
Some reviewers report unpleasant odors and dirty rooms.
A few reviews describe the facility smelling strongly of urine or dirty diapers and mention an overall feeling of uncleanliness. Others report rooms being dirty, and one review adds that private information was visible on computer screens left in a hallway. These issues appear in the context of family concerns about care quality and facility upkeep.
caveat9 reviews mention this
Phone and call light issues
Residents and families describe trouble getting timely answers or help.
Several reviews say the community does not return phone calls or does not answer the phone, including on weekends. Others describe delayed responses to requests for help, including not answering call lights and long waits for assistance. This is especially notable because the community states it provides a 24-hour call system and supervision, yet reviewers still report missed or delayed responses.
caveat6 reviews mention this
Medication and meal follow-through
Reviews mention missed medication times and meals not matching preferences.
Some reviews describe pain medication not being given when expected, including one case where medication was delayed enough to leave a resident in tears. Others mention medication management problems, such as slow pharmacy timing or difficulty getting prescribed doses handled. On the dining side, one review specifically calls out pork being served despite a stated dietary restriction, and a couple of reviews also complain about food quality.
common3 reviews mention this
Rehab therapy earns praise
Therapy during rehabilitation is a positive highlight for some families.
A few reviews mention rehabilitation experience and call out the therapy department or rehab care as especially strong. Others describe rehabilitation happening after an injury or hospital transfer, with families reporting that care and compassion supported recovery. At the same time, other reviews include rehab-related complaints, so experiences are not consistent across all reviewers.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
101 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
This part of Allegan, Michigan offers a variety of amenities suitable for senior living. The proximity to places of worship such as Unity Christian Reformed Church and First Baptist Church, as well as pharmacies like Rite Aid and Allegan Medical Center Pharmacy, ensures easy access to essential services. Additionally, there are several reputable physicians in the area, including Allegan Occupational Health and Gnegy Dental Associates. Nearby hospitals like Ascension Borgess Allegan Hospital Outpatient Surgery provide peace of mind in case of emergencies. Residents can also enjoy dining options at Wendy's, Village Inn, and other restaurants, while parks like Dumont Lake County Park and Sherwood Park offer opportunities for outdoor recreation. Overall, this part of Allegan provides a welcoming and convenient environment for seniors looking to settle down.
Places of Worship
Unity Christian Reformed Church (0.3 miles)
First Baptist Church-Allegan (0.3 miles)
Christ Community Church (0.4 miles)
Grace Temple Community Church (0.9 miles)
United Methodist Church (1.1 miles)
General Conference Of Seventh-Day Adventists (1.2 miles)
Allegan Christian Center Youth Department (2.1 miles)
Ely Manor on seniors.fyi includes 9 photos including images showing interior, lobby, living room, fireplace, television, dining, waiting area, building, and more.
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Caring Hearts Community
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Small, home-like assisted living with comprehensive care, meals, housekeeping, activities, and outdoor spaces.
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