Magnum Care

Pros

• The caregivers at Oasis were always compassionate and caring for their mom with dementia.
• Most of the CNAs were good, and some provided exemplary care.
• The med nurses Erica M, Megan, and Makenzie were wonderful.
• Springbrook staff treated the reviewer like gold and made them feel in great hands.
• The Oasis facility is beautiful and well kept, with staff who go above and beyond for residents.
• The staff treat residents like family.
• The Oasis staff were caring, calm, and compassionate, and kept the family informed.
• The rehab department at Oasis was praised for helping someone regain strength and return home.
• The nurse Kelsi was repeatedly praised as the most helpful, respectful, and professional nurse.
• The staff kept mom safe.

Cons

• They note that the call lights didn't work and there was no one down the hall to hear a bell, with a very small room shared by a roommate.
• They describe neglect by staff, with unresponsiveness to basic needs, long delays for assistance, and medications often delayed or missed.
• They report residents being left in soiled clothing more than once, indicating neglect or indifference.
• They criticize poor communication with families, with concerns brushed off and vague promises of improvement that never materialized.
• They describe peeling wallpaper, dusty rooms, and some CNAs who were snippy or acted like they were doing residents a favor.
• They say the food was awful and dentures were lost, with insufficient meals or liquids provided.
• They claim racism and mistreatment by staff, and urge others not to take loved ones there.
• They recount experiences like discharging a patient who clearly had an infection and withholding a medication list, making the environment feel unsafe and almost like an insane asylum.

Review

What emerges from these reviews is a landscape of stark contrasts. Some family members and patients recount experiences that felt compassionate, attentive, and life-affirming, while others describe conditions that were alarming, neglectful, or unsafe. The fabric that holds these narratives together is a strong call for vigilance, advocacy, and ongoing communication between care teams, residents, and families.

On the positive side, several reviewers highlight genuinely caring, competent, and collaborative staff. In particular, Oasis is repeatedly praised for warmth and steadiness in resident care. Families describe caregivers who approached dementia care with patience and empathy, ensuring that loved ones were treated with dignity. One reviewer notes that Oasis staff were consistently compassionate and that their mom was cared for well, even under challenging circumstances. Another reviewer emphasizes that the caregivers at Oasis were "always compassionate and caring," and that staff worked hard to keep a 92-year-old with dementia comfortable and safe. The sense of belonging you'd want to feel in a care setting - staff treating residents like family, being patient with difficult moments, and providing reassurance during uncertainty - is a recurrent thread in these remarks.

Several individuals also point to specific staff members who made a meaningful difference. For instance, some praise is directed at nursing staff and certified nursing assistants who delivered exemplary care, and at med nurses such as Erica M., Megan, and Makenzie, who were described as wonderful. In the rehabilitation sphere, a physical therapist named Aaron is singled out for helping a resident find strength and the courage to walk again. Similarly, a nurse named Kelsi is remembered by a family member as especially helpful, respectful, and professional. In another account, the rehab department is explicitly credited with strengthening a family member and helping them return home, underscoring the value of a dedicated, well-coordinated therapy team.

Families also recount constructive use of technology and transparent communication, especially during the COVID era. One reviewer describes a facility that actively used tools to keep families informed, including sending pictures and progress updates to ease worry during lockdowns. Several accounts from Oasis emphasize how the staff set up messaging devices or FaceTime for families, making it easier to stay connected with loved ones who could not be physically present. For families dealing with transitions - moving a loved one from another state, or navigating a complex medical course - these communication practices are highlighted as a critical lifeline and a source of reassurance.

Yet the same collection of experiences does not shy away from troubling accounts. The most severe critiques center on neglect and the perception of unresponsiveness: calls for assistance reportedly went unanswered for long stretches, medications were delayed or missed, and residents could be found in soiled clothing. In one stark narrative, a father admitted for rehabilitation suffered "heartbreaking" neglect, with consistent unresponsiveness and poor communication from staff. Several reviews describe a broader pattern of under-resourcing or indifference, with phrases like "Do NOT take your loved ones here," and accusations that the facility prioritized finances over patient well-being. One reviewer even alleges that racism played a role in care, painting a troubling picture that families are understandably anxious to avoid.

Beyond neglect, some accounts describe physical or environmental concerns that heighten alarm. People recount rooms that are cramped or in the midst of remodeling, peeling wallpaper, and dusty, outdated furnishings. The quality of the overall environment is questioned by those who feel that basic housekeeping and modernization were neglected. There are also vivid complaints about cleanliness and hygiene: a patient's toilet described as black and repeatedly backing up, linens that are stained and decades old, and walls that felt unwelcoming or unsafe due to odors and lack of upkeep. In one particularly intense observation, a patient who had brain surgery reported not receiving a medication list and being placed in unsafe room conditions, leading to distressing consequences at home.

Interwoven with these experiences are cautionary tales about the realities of long-term care, especially during unprecedented times. Several reviewers acknowledge that moving a loved one into a nursing facility is inherently stressful, intensified by pandemic precautions and the need for strict infection control. Even so, they stress that safety and attentiveness should not be sacrificed. The admonitions are clear: families deserve timely communication, careful monitoring of medications, clean and safe living spaces, and staff who are prepared to respond quickly to urgent needs. The contrasts within these stories - from praise for compassionate care to concerns about neglect and unsafe conditions - underscore the complexity of delivering quality elder care on a day-to-day basis.

Taken together, these reflections suggest a need for ongoing vigilance, open dialogue, and continuous improvement within these care environments. For families considering placement, the message is to listen to multiple voices, visit in person when possible, meet the staff, observe how housekeeping and meals are handled, and insist on clear, regular updates. For facilities, the spectrum of feedback highlights the importance of reliable responsiveness, rigorous infection control, a well-supported front-line workforce, and a culture that treats residents with dignity at every hour of the day. In the end, the goal is clear: to ensure that every resident not only survives but thrives, with compassionate care, safe surroundings, and transparent communication that keeps families reassured.

This area of Adrian, Michigan offers a variety of amenities that cater to the needs and interests of seniors. There are several places of worship nearby for spiritual fulfillment, as well as healthcare facilities like Adrian Family Dentistry and Michigan Heart for medical needs. Lenawee Medical Care Facility and Promedica Herrick Hospital are also conveniently located for easy access to healthcare services. Residents can enjoy dining options such as L A Cafe and China Garden, while pharmacies like Country Market Pharmacy and Wheelock Pharmacy provide easy access to medications. Riverside Park offers a tranquil outdoor space for leisurely walks, and transportation services like Adrian Taxi make getting around the area hassle-free. Overall, this area provides a blend of convenience, healthcare options, dining choices, and recreational opportunities that make it an appealing choice for senior living in Adrian.

Places of Worship

• Church of Jesus Christ of Latter Day Saints (0.1 miles)
• Crossroads Community Church (0.2 miles)
• Jesus Is Lord Ministries (1 miles)
• Christ the Redeemer Lutheran Church (1.1 miles)
• St Johns Lutheran Church - Pastors Office (2.6 miles)
• Cornerstone Community Church (2.6 miles)
• Adrian Spanish Church Of God (2.7 miles)

Physicians

• Adrian Eyecare & Optical (0.2 miles)
• Adrian Family Dentistry (0.4 miles)
• Michigan Heart (0.6 miles)
• Smith Andrew MD (0.6 miles)
• Michelle Gardner, MD (0.8 miles)
• Southeastern Orthopedics (1.7 miles)
• Bixby Medical Center (1.8 miles)

Hospitals

• Lenawee Medical Care Facility (0.2 miles)
• Promedica Herrick Hospital (0.8 miles)

Restaurants

• L A Cafe (0.5 miles)
• China Garden (0.6 miles)
• AMC Adrian (1.8 miles)
• The Grasshopper El Chapulin (2.2 miles)
• KFC (2.2 miles)
• Mandys Uptown Bar & Grill (2.2 miles)
• Club 109 (2.3 miles)

Pharmacies

• Country Market Pharmacy (0.7 miles)
• Wheelock Pharmacy (1.3 miles)
• Walgreens (2.1 miles)
• Rite Aid (2.4 miles)
• CVS Pharmacy (2.5 miles)
• Wheelock Pharmacy (2.8 miles)
• Adrian Family Pharmacy (2.8 miles)

Parks

• Riverside Park (1.8 miles)
• Hidden Lake Gardens (8.9 miles)

Transportation

• Adrian Taxi (2.3 miles)
• Adrian Taxi (2.5 miles)
• U-Haul (9.2 miles)

Cafes

• Biggby Coffee (3.1 miles)
• Starbucks (9.1 miles)

Theaters

• Adrian Cinemas (4.3 miles)