Vero Health & Rehab Of Wilbraham
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9 Maple Street, Wilbraham, MA 01095
For more information about senior living options: (844) 490-3973
The staff at Wingate is wonderful, always friendly and welcoming. Great nursing care and physical therapy. The room was comfortable and had everything needed. The best part of the experience was the people. Some of the staff do their job with a caring attitude. They will bend over backwards to keep people and provide 24/7 care. Staff members are accommodating and respectful. These positive statements are taken directly from the reviews provided above, but they may not accurately represent every individual's experience at Wingate at Wilbraham.
The staff at the facility were rude, unkind, and abrupt. The care provided was poor, with blood soaked bandages not being changed and stitches coming out unnoticed. The nursing home had inadequate staffing and the staff seemed stressed and hurried with patients. The food at the facility was described as awful and the menu never seemed to change. Linen on the bed of a patient was not changed for an extended period of time. Showers were not given unless specifically requested, despite bathroom issues requiring assistance every three hours. The management of the facility was criticized for not putting patients first. Caregivers had to constantly remind staff to change incontinent individuals. Staff neglected to provide proper assistance to a high-risk falling patient, resulting in a fractured leg. The staff at the facility treated both patients and their families disrespectfully and violated patients' rights.Wingate at Wilbraham, a nursing home located in Wilbraham, Massachusetts, has received mixed reviews from various individuals who have had experience with the facility. While some have praised the staff for their friendliness and excellent care, others have expressed concerns about the quality of care provided to their loved ones.
One family member commended the staff for their welcoming attitude and eagerness to involve them in decision-making processes. They spoke highly of the nursing care and physical therapy provided to their husband during his short-term stay. The room was described as comfortable and well-equipped, but it was ultimately the people who made the experience truly enjoyable.
However, another reviewer had a completely contrasting experience. Their father was initially placed in a double room where he encountered rude and unkind staff members. After just one day, they requested a transfer to a different facility due to the poor treatment received. They believed that all staff members would benefit from sensitivity training and ethics education.
Another family shared a distressing story of inadequate care for their father, who had a fractured ankle upon admission. Despite being advised to see an Orthopedic Doctor promptly, it took Wingate two weeks to arrange an appointment. The patient's ankle was not set properly, causing unnecessary pain and suffering. Inadequate physical therapy resulted in bedsores, ultimately leaving the father unable to walk again or enjoy his previous daily activities.
Similarly, another individual described very poor care for their heart surgery patient relative. They observed blood-soaked bandages that were neglected by the nurses multiple times over three weeks until they took matters into their own hands and sought medical attention outside of Wingate. The lack of adequate staffing seemed evident throughout their stay, with rushed and stressed employees providing subpar care.
A frustrated daughter expressed disappointment in her mother's treatment at Wingate at Wilbraham. Her mother required frequent assistance with bathroom needs due to her condition, but her linen remained unchanged for the duration of her stay. The daughter also noted a lack of showering unless requested and a reliance on baby monitors as bed and chair alarms. Despite being at risk for falling, her mother experienced a fall that resulted in injuries before being discharged due to insurance coverage.
Another reviewer criticized the facility's lack of 24/7 care despite claiming otherwise. They highlighted issues with lost belongings, minimal care, and cramped living conditions with shared rooms. The individual recommended caution for anyone considering Wingate at Wilbraham due to its apparent deficiencies.
Lastly, an individual expressed extreme dissatisfaction with the care their grandmother received at the facility. They claimed that the staff treated both the patients and family members disrespectfully while violating their grandmother's rights. Dealing with Wingate proved to be a challenge, filled with lies and a lack of accommodations.
In conclusion, reviews for Wingate at Wilbraham are mixed, highlighting both positive experiences and areas for improvement within the facility. While some family members were satisfied with the care provided by friendly staff members, others encountered unkindness, neglectful behavior, and inadequate treatment for their loved ones. It is clear from these reviews that there are areas where Wingate could benefit from increased staff training, improved communication, and enhanced attention to patient needs.
135 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bradley International (20 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Vero Health & Rehab of Wilbraham is an assisted living community located in Wilbraham, MA. This community offers a wide range of amenities to enhance the comfort and well-being of its residents.
Residents can enjoy a trip to the beauty salon for some pampering or relax in their fully furnished private room with cable or satellite TV. The community also provides transportation services for non-medical purposes as well as transportation to doctors' appointments.
A computer center allows residents to stay connected with loved ones, while a small library offers opportunities for leisurely reading. The on-site restaurant-style dining ensures that residents can enjoy delicious and nutritious meals, including special dietary restrictions.
For those looking for physical activity, there is a fitness room and outdoor space available. Additionally, there is a gaming room and scheduled daily activities for entertainment and socialization.
Care services are available 24/7, including assistance with activities of daily living such as bathing and dressing. Medication management and diabetes diet programs are also provided to ensure residents' health needs are met. Mental wellness programs are available to support holistic well-being.
Concierge services offer convenience and assistance with any additional needs or requests. Fitness programs, planned day trips, and resident-run activities promote engagement and stimulation within the community.
Vero Health & Rehab of Wilbraham is conveniently located near several pharmacies, physicians' offices, restaurants, and hospitals, providing easy access to necessary services and amenities.
Overall, Vero Health & Rehab of Wilbraham is dedicated to providing high-quality care and comprehensive amenities in a comfortable environment that promotes wellness and engagement for its residents.
Vero Health & Rehab Of Wilbraham is located at 9 Maple Street, Wilbraham, MA 01095 in Hampden County, Massachusetts
Vero Health & Rehab Of Wilbraham on seniors.fyi includes 3 photos including images showing dining, interior, lobby, waiting area, decor, building, brick, trees, and more.
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