Life Care Center Of Wilbraham
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2399 Boston Road, Wilbraham, MA 01095
For more information about senior living options: (844) 490-3973
The nursing staff was pleasant most of the time, contributing to a generally supportive environment. The physical therapist provided phenomenal care, showcasing their expertise and dedication. The facility is suitable for short-term rehabilitation, as indicated by the positive experiences with therapy services. Family members observed a commitment by some staff to attend to the needs of patients during their stay. Despite challenges, there were efforts made by family members to ensure their loved one's comfort and care.
The family struggled to communicate with the overseeing physician, as their calls were never returned throughout the grandmother’s three-month stay. The advanced providers did not prioritize discussions regarding the grandmother's care, leaving the family feeling ignored. During the transition to long-term care, the grandmother was left without a functional phone, leading to her feelings of loneliness and distress. The PA failed to provide adequate attention during a critical visit and did not facilitate a family meeting despite the grandmother’s evident decline in health. The PA gave an inaccurate estimate of the grandmother’s remaining time, misleading the family about her condition. Nursing staff continued to provide solid food to the unresponsive grandmother despite requests for a liquid diet, demonstrating lack of responsiveness to her needs. The grandfather found his wife unresponsive and alone at the time of her passing, highlighting inadequate end-of-life support from the facility.The experience described by the family of a patient at a care facility underscores significant shortcomings in communication and patient management, particularly concerning the involvement of medical personnel during critical moments. Initially, their grandmother was admitted for short-term rehabilitation, and while they noted that the nursing staff was generally pleasant and that the physical therapist was exceptional, their overall experience deteriorated significantly over the three months of her stay. One glaring issue was their continuous struggle to communicate with the overseeing physician; despite making multiple phone calls each week requesting to discuss their grandmother’s care, no calls were returned. This lack of communication left the family feeling neglected and frustrated as they never had the opportunity to meet or speak with the physician during her entire stay.
Furthermore, even when communicating with advanced practice providers within the facility was essential, the family encountered additional obstacles. The advanced providers seemed unavailable or unwilling to allocate time for discussions regarding their grandmother's care plan. This detachment fostered a pervasive sense of inadequacy within the family's ability to advocate for their loved one effectively. Their concerns were compounded when their grandmother transitioned into long-term care; this shift marked a rapid decline in her health following only a week of settling into an environment without adequate support.
A particularly challenging aspect of this experience involved communications related to end-of-life care. During her final days, when it became evident that she would not recover, family members sought clarity and assistance regarding hospice care options. Unfortunately, after waiting approximately three hours to speak with a physician assistant (PA), they felt rushed through a brief consultation that failed to address their urgent needs adequately. While they expressed concerns about her discomfort and asked for arrangements for hospice services, they were informed that these could only be initiated on Monday—meaning access to necessary palliative interventions would be delayed over an agonizing weekend period.
As distressing as this delay in addressing comfort measures was, further disappointment arose from inquiries about dietary modifications for their elderly relative. The family requested that she be placed on a liquid diet because she could no longer swallow solid food due to her condition—a request that apparently fell on deaf ears as inadequate action was taken by nursing staff during subsequent visits. These oversights demonstrated a lack of coordination and responsiveness at what should have been a crucial juncture in her care.
Tragically, on what became her final day, another family member discovered her unresponsive during a visit after having been assured just hours earlier by medical personnel that she had at least two weeks left based on hydration status—a claim met with disbelief from those more knowledgeable in healthcare practices. The dire reality unfolded starkly when they learned that not only did such predictions often prove inaccurate but also illustrated broader systemic failures in providing appropriate end-of-life assurances and support for families facing imminent loss.
Ultimately, this family's account paints an unsettling picture of inadequate patient-centered care within a facility ill-equipped for complex medical conditions or long-term eldercare needs—as evidenced by these series of unfortunate events leading up to their grandmother’s passing. While there may be some merit found in services like short-term rehabilitation provided by skilled therapists, it is clear from this narrative that families grappling with serious illnesses require far more than fleeting interactions; they deserve comprehensive support systems led by compassionate healthcare professionals who prioritize sound communication and genuine advocacy throughout every phase of patient care—especially during life’s most poignant transitions.
123 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bradley International (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Life Care Center of Wilbraham in Wilbraham, MA is an exceptional assisted living community that offers a wide range of amenities and care services to cater to the unique needs and preferences of our residents. Our community is designed to provide a comfortable and fulfilling lifestyle for seniors looking for assistance with daily activities while enjoying their independence.
Our residents can take advantage of our on-site beauty salon, ensuring they always look and feel their best. They can also enjoy their favorite shows and movies with cable or satellite TV in their fully furnished apartments. We offer community-operated transportation, allowing residents to easily access nearby places and run errands. For those who want to stay connected online, we provide Wi-Fi/high-speed internet access.
Residents can engage in various activities in our computer center, gaming room, small library, or outdoor space. Our fitness room and wellness center are perfect for those who prioritize physical health. Meals are served restaurant-style in our spacious dining room, accommodating special dietary restrictions.
Our caring staff is available round-the-clock with a 24-hour call system and supervision to ensure the safety and wellbeing of our residents. Assistance with daily living tasks such as bathing, dressing, transfers, medication management, and meal preparation is readily provided. We also have a mental wellness program to address the emotional needs of our residents.
In terms of convenience, we offer move-in coordination services and transportation arrangements for non-medical purposes as well as appointments with doctors. Housekeeping services keep the living spaces clean and organized.
Life Care Center of Wilbraham boasts five nearby pharmacies, six physicians within easy reach, ten restaurants offering diverse cuisines, and one hospital nearby for medical emergencies.
At Life Care Center of Wilbraham, we strive to create a vibrant community where seniors can age gracefully while enjoying an enriching lifestyle filled with social interactions, engaging activities, excellent amenities, and top-notch care services.
Life Care Center Of Wilbraham is located at 2399 Boston Road, Wilbraham, MA 01095 in Hampden County, Massachusetts
Life Care Center Of Wilbraham on seniors.fyi includes 13 photos including images showing landscaping, garden, interior, decor, outdoor, nature, trees, building, and more.
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Friendly, attentive staff in a clean, welcoming community with engaging activities.
Some facilities and rooms feel dated with occasional housekeeping inconsistencies.
The Gardens of Wilbraham
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Small, intimate community with competitive pricing and essential care services.
Limited capacity (6 residents) may limit availability and activities.
Vero Health & Rehab Of Wilbraham
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Friendly staff and solid nursing/therapy care.
Inconsistent care quality with perceived understaffing and occasional neglect.
Griswold Special Care
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Strong access to healthcare and nearby amenities (pharmacies, physicians, hospital, dining).
Limited transportation options (one nearby transport service).
Emmett Rooney Congregate
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Nearby healthcare and dining options.
Keystone Commons
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Caring, attentive staff with engaging activities and clean, spacious apartments; strong family communication.
Some cleanliness and temperature control issues in certain areas and occasional concerns about medication administration and affordability.
The Wellington at Springfield
Springfield, MA
Attentive staff and a welcoming, activity-rich community.
Memory-care quality concerns and inconsistent maintenance/cleanliness with communication gaps.
The Reserve at East Longmeadow
East Longmeadow, MA
Clean, well-kept environment with friendly staff and diverse activities.
Price increases and staffing inconsistencies affecting timely care; occasional cleanliness issues in halls/common areas.
Reeds Landing
Springfield, MA
Friendly, well-maintained community with spacious apartments and convenient meals and transport.
Location may feel too quiet; privacy concerns in a close-knit setting and limited meal/transport flexibility.
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Engaging Brain Games and Innovative Apps to Keep Senior Minds Active
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Interior
Decor
Living Room
Building
Architecture
Trees
Windows
Dining
Landscaping
Garden
Outdoor
Nature
Healthcare
