Royal At Wayland Rehabilitation & Nursing Center

Pros

• The food director makes a genuine effort to improve the quality of the meals.
• The staff and nurses are friendly, knowledgeable and take the time to communicate with family members when needed.
• The facility is clean and very home-like, providing a comfortable environment for residents.
• The staff at Royal at Wayland are consistent, which creates a sense of familiarity and continuity of care.
• The small size of the facility appeals to many residents and their families.
• The owner of the facility personally oversees the care provided, giving families peace of mind.
• The staffing ratios are higher than state guidelines for nursing homes, ensuring that residents receive adequate attention and care.
• The facility does not have an unpleasant odor commonly associated with nursing homes.
• The activies department provides engaging and enjoyable activities for residents.
• These statements are taken directly from the given reviews.)

Cons

• The facility provided very poor quality patient care.
• The staff at times seems to be put off by the residents.
• They did not respond in a timely manner to calls from patients.
• Nurses often said they would do something then not do it, leaving the resident to their own devices.
• Treatment was often delayed, with the staff complaining about how busy they were.
• The Administrator and administrative staff were always rude to the nursing staff and visitors.
• The facility had so little staff that even the Administrator was giving medication to patients illegally without a license.
• Nurses and CNAs weren't able to provide good care due to lack of staff.
• The bathrooms in the facility are very tiny and do not fit wheelchairs or walkers.
• Patients are not toileted regularly and dependent patients spend many hours sitting in wet diapers.

Review

When it comes to patient care, not all nursing homes are created equal. One facility in particular received criticism for its poor quality of care. According to one reviewer, the staff at this facility seemed put off by the residents and did not respond promptly to their calls for assistance. Nurses often made promises but failed to follow through, leaving the resident feeling abandoned and on their own. Treatment was frequently delayed and the staff complained about their workload.

On the other hand, there were positive reviews of another nursing home called Royal at Wayland. This small, family-owned facility provided excellent care according to one reviewer whose father is a resident there. The staff and nurses were friendly, knowledgeable, and always took the time to communicate with the family when needed. The facility itself was clean and had a home-like atmosphere that appealed to them. They were particularly impressed with the food which appeared excellent.

Unfortunately, not all experiences at nursing homes are positive. Another reviewer had to move their family member from a nursing home due to poor care. The lack of staff was evident as they witnessed the administrator herself administering medication illegally because she lacked a license. Despite reporting this incident, no action was taken and it continued to happen. Additionally, both the administrator and administrative staff were rude to both nursing staff and visitors alike. Although nurses and CNAs seemed caring, they were unable to provide proper care due to insufficient staffing.

In contrast, one individual found solace in a homely environment provided by a different nursing home. This family-owned facility may not have all the modern amenities found in larger chains but it made up for it with kind and attentive staff who knew each patient personally. From flexible visitation policies to prompt alerts for any concerns regarding mental or physical well-being, this place has become like home for many residents including their loved ones.

Finally, walking into a nursing facility that lacks an institutionalized look can make all the difference in someone's perception of care. One reviewer described a facility that immediately felt like home, offering phenomenal care by friendly, informative, and genuinely caring nurses and aides. The staffing ratios exceeded state guidelines, providing a higher level of attention to the residents. The owner's role as a Nurse Practitioner added an extra layer of assurance. The small size of the facility also fostered a sense of security for those with dementia.

However, not all experiences at nursing homes are positive throughout the years. According to one reviewer, there has been a decline in activities and individualized care at their mother's nursing home. Residents were left sitting in front of televisions or recliners instead of engaging in stimulating activities. Staff turnover had increased, leading to less personalized attention for long-term residents. These changes prompted the family to consider moving their loved one from the facility.

Overall, these reviews provide a mixed perspective on nursing homes and highlight the importance of careful consideration when choosing such facilities for loved ones. While some facilities excel in providing quality care with dedicated staff members who go above and beyond, others fall short due to understaffing or lack of attention to individual needs. It is crucial to thoroughly research and visit multiple facilities before making such an important decision for the well-being and happiness of our loved ones.

Restaurants

• Dave & Buster's (1.6 miles)
• Minado Restaurant (1.7 miles)
• The Cheesecake Factory (1.7 miles)
• Zaftigs Delicatessen (1.8 miles)
• Chick-Fil-A (2.2 miles)
• Subway (2.3 miles)
• BJ's Restaurant & Brewhouse (2.4 miles)

Pharmacies

• Wegmans (1.7 miles)
• Walgreens (1.7 miles)
• Walmart Pharmacy (2.3 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (3.1 miles)
• Walgreens (3.4 miles)

Theaters

• AMC Framingham 16 (1.8 miles)
• Showcase SuperLux (9.8 miles)

Transportation

• Framingham Logan Express (1.9 miles)
• MBTA Riverside Station (5.8 miles)

Physicians

• Framingham Pediatrics (1.9 miles)
• New England Eye Center - Framingham (2.4 miles)
• Medical Associates of Greater Boston PC (3.1 miles)
• Jacob Goldberg (3.8 miles)
• Post Road Pediatrics (4.9 miles)
• Mersi (6.1 miles)
• Role Ellen B Speech Language Pathologist (7.6 miles)

Cafes

• Panera Bread (2 miles)
• Karma Coffee (3.5 miles)
• Starbucks (6.2 miles)
• The Bagel Table (6.6 miles)
• French Press Bakery & Cafe (6.9 miles)
• Starbucks (7.6 miles)
• Starbucks (9.5 miles)

Parks

• Natick Common (2.6 miles)
• Cushing Memorial Park (4.4 miles)
• Cat Rock Park (6.3 miles)
• Prospect Hill Park (7.8 miles)
• Newton Highlands Playground (7.9 miles)
• Cutler Park (8.6 miles)
• Hinckley Playground (9.2 miles)

Places of Worship

• Temple Shir Tikva (3 miles)
• St Bridget's Church & School (3.8 miles)
• Parish of the Messiah (6.4 miles)
• Our Lady's Church (9.2 miles)

Hospitals

• Newton-Wellesley Hospital (6 miles)
• Emerson Hospital - Main Campus (9.2 miles)
• McLean Hospital (10.2 miles)