Shrewsbury Nursing & Rehabilitation Center in Shrewsbury, MA
Shrewsbury Nursing & Rehabilitation Center is a nursing home community in Shrewsbury, MA.
Information last verified:
40 Julio Drive, Shrewsbury, MA 01545
For more information about senior living options: (866) 208-4318
4.4 from 49 reviews
5 stars
37
4 stars
6
3 stars
0
2 stars
3
1 stars
3
Overall Review of Shrewsbury Nursing & Rehabilitation Center
common34 reviews mention this
Staff kindness and responsiveness
Residents and families frequently describe kind, attentive staff who respond to needs.
Across many reviews, people report that nurses, aides, and other team members were respectful, caring, and easy to talk with. Several families also describe clear communication and timely updates when concerns came up, including during rehab and longer stays. A smaller set of reviews counters this by describing neglect, snarky responses, or difficult access by phone, which suggests service can vary by situation.
common11 reviews mention this
Clean rooms and comfortable stays
Many reviewers say the facility is clean and well kept.
Multiple reviews highlight cleanliness, with people describing rooms as neat, clean, or maintained during their loved one’s stay. Comfort also comes through in remarks about calm rooms and a reassuring environment. On the other hand, a few low-star reviews mention filthy rooms and overflowing trash, which is a stark contrast to the overall cleanliness praise.
common7 reviews mention this
Rehab support during recovery
Reviews frequently mention therapies and rehab support for recovery.
Several reviewers describe regular therapies and treatment during short-term rehab, including help regaining mobility after a health setback or surgery. Families also mention that staff addressed issues quickly during rehab transitions. Some reviews additionally connect the rehab experience to the overall care, while a few low-star comments criticize rehab conditions and care consistency.
caveat3 reviews mention this
Dining quality feels inconsistent
Dining experiences range from praised meals to reports of poor food quality.
One set of reviews says the food was great and that residents seemed happy with meals. Other reviews describe food served cold or inedible, and one reviewer says their loved one stopped eating because of how the food tasted and was handled. A related complaint focuses on monitoring and diet needs not being handled the way families expected.
caveat4 reviews mention this
Understaffing and care lapses
Some reviews raise serious concerns about staffing levels and care lapses.
A few negative reviews describe understaffing that led to problems like unattended situations and failures to respond appropriately. Other complaints include inconsistent caregiving and issues that required families to intervene. There are also reports of delayed or unsuccessful phone access when trying to reach loved ones.
caveat2 reviews mention this
Room comfort issues
Some residents’ comfort issues include temperature and mattress concerns.
One reviewer found the building too warm and wished the room temperature could be adjusted. Another review complains about very thin, uncomfortable mattresses that made it hard to rest, especially for patients who needed healing time.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
99 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Worcester Regional (9 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Videos
Nearby Places of Interest
Physicians
Shrewsbury Family Medicine (0.1 miles)
Child Health Associates at Shrewsbury (0.6 miles)
Shrewsbury Ob Gyn (0.7 miles)
Reliant Medical Group (2.4 miles)
Reliant Medical Group (2.9 miles)
Browning Clifford A MD Cardiology Consultants (3 miles)
UMass Memorial Health Care Cancer Center (3.1 miles)
Pharmacies
CVS Pharmacy (1.1 miles)
CVS Pharmacy (2.4 miles)
Walmart Pharmacy (2.4 miles)
UMass Memorial Medical Center - Prescription Center Pharmacy (3 miles)
Gaia Biotech (3.3 miles)
AbbVie Bioresearch Center (3.6 miles)
CVS Pharmacy (3.7 miles)
Restaurants
IHOP (1.6 miles)
Hooters (2.1 miles)
Tavern in the Square (2.4 miles)
Regatta Deli & Sandwich Shoppe (3.1 miles)
Hillside Grill (3.4 miles)
Wendy's (3.7 miles)
Taco Bell (4.2 miles)
Cafes
Starbucks (1.8 miles)
Starbucks (2.5 miles)
Redemption Rock Brewing (4.1 miles)
In House Coffee (4.4 miles)
Starbucks (5 miles)
Panera Bread (5 miles)
Panera Bread (5.1 miles)
Places of Worship
St Rose of Lima Parish (2.7 miles)
Our Lady of The Rosary Rectory & Main Number (4.9 miles)
Hospitals
U Mass Hospital (3 miles)
UMass ACC (3.2 miles)
Worcester Recovery Center And Hospital (3.5 miles)
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Shrewsbury Nursing & Rehabilitation Center photos
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Interior
Landscaping
Interior
Landscaping, Garden, Outdoor, and Patio
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