Benjamin Healthcare Center in Boston, MA
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120 Fisher Avenue, Boston, MA 02120
For more information about senior living options: (844) 490-3973
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The staff seemed friendly. The staff are exceptionally kind and helpful. The administration team's unwavering commitment to maintaining operations is commendable. The facility's exceptional staff and heartwarming atmosphere are evident. The food was flavorful, tasty, and delicious. The facility is welcoming, clean, and smells nice. The staff are very polite. The rooms are top notch. The lobby has been updated with staff present to assist visitors. The nursing staff always calls with updates on progress. Recent management changes have improved the facility. The Benjamin Healthcare Center holds a special place in the community.
The facility's smell was horrible and its circulation was poor, with odors resembling a urinal. The physical therapy was disappointing; the PT arrived only once during her stay, and there was no improvement in her mobility. The administration and social services failed to return calls and did not provide clear answers, which was unprofessional. They discharged her mother because she was unhappy with the care. Some reviewers described the staff as liars and thieves and claimed theft of residents' belongings with no accountability. The facility was described as filthy and dirty, with hallways smelling like urine. Meds were withheld, allegedly as narcotics, and the bathrooms were nasty. Overall, it was described as one of the worst places to care for a loved one.Benjamin Healthcare Center in Boston is best suited for families seeking a warm, neighborly atmosphere with genuinely engaged frontline staff who can offer steady daily care and real social connection for a long-term resident. The community feels less like a sterile institution and more like a place where caregivers know residents by name, respond to daily needs, and foster a sense of belonging. That said, this facility is not ideal for those whose top priority is consistently predictable short-term rehab outcomes or flawless administrative responsiveness. While several families praise the care team, others report inconsistent physical therapy coverage and gaps in communication that can leave families frustrated when quick answers or a clear rehab plan are needed.
On the ground, the strongest asset is the caregiving staff. Nursing and CNA teams are repeatedly described as kind, patient, and attentive, with many families noting staff willingness to go the extra mile. Therapy and rehab personnel show up when present, and their competence is appreciated by residents who experience meaningful support in daily activities and mobility work. The atmosphere can feel homey, with stories of holiday meals, personal attention from caregivers, and a visible commitment to resident well-being. The facility has also shown progress in presentation - tidier lobbies, cleaner rooms, and more proactive nurse follow-through - contributing to a perception of improved day-to-day operation.
Yet, the drawbacks are not hidden. Odors and cleanliness issues recur in several reviews, with some accounts describing dirty bathrooms or hallways and persistent smells that undermine comfort. Rehabilitation services appear uneven, with residents sometimes not receiving the frequency or intensity of PT/OT needed to meet mobility goals, especially during shorter stays. Administrative responsiveness also surfaces as a recurring pain point: calls not returned, questions left unanswered, and disputes over medications or resident belongings that erode trust. The most alarming notes concern safety and accountability - claims of theft and a sense that not all concerns are handled with sufficient transparency or urgency.
Despite these tensions, the positive caregiving reality can offset the negatives for the right resident. The dedication of frontline staff and the strong social fabric - engaging activities, a resident-focused culture, and a sense of community - make daily life meaningful for many residents and their families. For those with longer-term needs who can tolerate variability in rehab services, this center provides a stable, home-like base in a Boston market with limited high-touch options. The new administration has been credited in several reviews with delivering tangible improvements - better communication, more reliable meal service, and cleaner spaces - suggesting leadership changes are starting to align operations with family expectations.
Families considering alternatives should weigh priorities carefully. If reliable, outcome-driven rehab with guaranteed PT sessions and a consistently responsive administration are non-negotiable, other nearby facilities may be a better fit. Those who cannot tolerate persistent cleanliness concerns or frequent unanswered questions may also prefer a facility with a more transparent track record of accountability and a demonstrated commitment to safety. For residents with complex medical needs requiring frequent medication management or rapid, clear updates, exploring options with stronger oversight and proven rehab metrics could reduce risk and stress.
The decision framework is practical and clear: conduct multiple visits with a structured checklist, request concrete PT schedules and rehabilitation outcomes, and speak with the social worker about discharge planning and family involvement. Insist on a written care plan with daily communication expectations, and probe for policies on medication reconciliation and incident reporting. If choosing Benjamin, set a defined trial period with explicit quality targets and a plan to escalate any ongoing concerns. Handled thoughtfully, Benjamin Healthcare Center can be appropriate for families who prize the everyday humanity of attentive staff and a supportive community, provided expectations around rehab consistency and administrative responsiveness are clearly managed and monitored.
205 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Gen Edw L Logan International (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Benjamin Healthcare Center in Boston, MA is a vibrant and welcoming assisted living community that provides seniors with a comfortable and fulfilling lifestyle. The center offers a range of amenities to ensure residents feel at home and have access to everything they need.
For those looking for pampering and beauty services, there is an onsite beauty salon where residents can receive professional hair styling and other treatments. Residents can enjoy their favorite TV shows or movies with the convenience of cable or satellite TV in their fully furnished apartments.
Transportation is made easy with the center's community operated transportation service, which provides regular trips to help residents run errands or attend appointments. Additionally, transportation arrangements can be made for non-medical purposes as well as doctor's appointments.
There are plenty of opportunities for social interaction and engagement within the community. Residents can connect with each other in the computer center or gaming room, participate in planned activities, or relax in the beautiful outdoor space or garden area. For those seeking mental wellness support, there is a dedicated program available.
Mealtimes at Benjamin Healthcare Center are a highlight thanks to restaurant-style dining in the elegant dining room. Staff members provide assistance with special dietary restrictions and offer freshly prepared meals that cater to individual needs.
Care services at Benjamin Healthcare Center include 24-hour call systems and supervision to ensure residents' safety and peace of mind at all times. Assistance is provided with daily activities such as bathing, dressing, transfers, and medication management. Diabetes diets can also be accommodated.
Additionally, the community benefits from its convenient location near cafes, parks, pharmacies, physicians' offices, restaurants, hospitals, places of worship, theaters, and transportation options. This allows residents to easily explore nearby attractions or access necessary services within close proximity.
Overall, Benjamin Healthcare Center offers an enriching living environment where seniors can find comfort, care, and companionship while enjoying an active lifestyle within reach of numerous amenities.
Benjamin Healthcare Center is located at 120 Fisher Avenue, Boston, MA 02120 in Suffolk County, Massachusetts
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