Berkshire Place

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  • Interior

    A cozy living room featuring modern furniture, a well-lit atmosphere, and a bookshelf filled with books.

  • Decor

    A stylish and inviting living room that combines modern decor with ample natural light.

  • Building

    A modern residential building surrounded by colorful flowers under a bright blue sky.

  • Bedroom

    A serene and modern bedroom featuring soft color tones, natural light, and elegant decor.

  • Dining

    A cozy dining area with a well-set table, featuring vibrant dishes and tasteful decor, illuminated by natural light.

  • Lighting

    A cozy and modern bedroom featuring stylish decor, comfortable bedding, and a well-organized bookshelf.

  • Bathroom

    A stylish and modern bathroom featuring a clean design with a shower, toilet, and a wooden vanity.

Berkshire Place

290 South Street, Pittsfield, MA 01201

For more information about senior living options: (844) 490-3973

3.1 from 12 reviews
5 stars
6
4 stars
0
3 stars
0
2 stars
1
1 stars
5

Board and Care Home Skilled Nursing Facility

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    Overall Review of Berkshire Place

    Pros

    • pro The nursing care was attentive, caring and consistently supported his needs.
    • pro The rehab team was superb.
    • pro The staff were professional and responsive to every need.
    • pro The Physical Therapy and Occupational Therapy departments were superb with detailed plans for each patient.
    • pro Take a tour; you will be impressed.
    • pro Berkshire Place helped recovery go smoothly.

    Review

    Berkshire Place elicits a broad and often conflicting set of experiences, with reviewers painting a picture that spans both gratitude and frustration. On one hand, several families describe compassionate, attentive care in the rehab and short-term treatment areas, praising specific staff for their responsiveness and dedication. On the other hand, many accounts raise serious concerns about long-term care, staffing levels, communication with families, and the professionalism of certain individuals in leadership and frontline roles. The facility itself houses rehab, memory care, and long-term units, and the reviews repeatedly note that experiences can differ dramatically depending on the unit and the personnel involved.

    One recurring thread centers on a troubling encounter with a staff member named Stacey Grass, compounded by a lack of responsiveness from leadership. A reviewer asked for information and a callback from a supervisor, only to be told by Stacey that there was no obligation to speak with the family or provide information. The reviewer also claims that the requested information had allegedly already been provided to the case manager, who then asserted that nothing had been received. This exchange is described as emblematic of a broader pattern of unprofessional courtesy and poor communication, with fears that what is visible publicly may mask worse conditions behind the scenes. The sentiment - that staff may be overwhelmed and that family concerns are not given due respect - recurs in several other comments, including complaints about understaffing and the difficulty of getting basic needs met, such as personal hygiene and daily care.

    Another major cautionary narrative involves a family member who believes a move to long-term care at Berkshire Place contributed to a decline in their loved one's health. The reviewer claims a critical error in judgment to place their mother in long-term care there, citing a fall that allegedly hastened her death and alleging that the care environment suffered from insufficient staffing. The account extends beyond patient care to governance and accountability: the reviewer reports that the attending doctor seemed unable to address the patient's health issues adequately, and that the death certificate listed an incorrect cause of death. They describe a perception that administration avoided acknowledging fault and that they had to navigate a difficult and stressful process, including concerns about whether cameras or other safety measures were permitted. This narrative emphasizes a perceived hierarchy where concerns from families are not treated with the urgency they expect.

    Alongside these critical stories, other families deliver deeply positive experiences, particularly in the rehab and short-term treatment domains. One reviewer, an RN by profession, recounts wonderful care during a rehab stay for their husband. They describe nursing care as attentive and consistently supportive, with the rehab team delivering superb physical and occupational therapy. The staff members named - Karen, Laura, Lisa, Patty, Jennifer, and the aides - are singled out for their kindness and ongoing follow-up, including calls after discharge to check on the patient's progress. This account contrasts with the negative experiences, illustrating that for some families Berkshire Place truly delivers high-quality, responsive care during rehab and recovery phases.

    Yet even some positive rehab reviews acknowledge the complexity of the facility's overall offerings. A different family member who spent two weeks and four days on the rehab floor after knee replacement praises the professionalism of the entire staff and the detailed, patient-specific plan developed by therapy teams. They highlight the memory unit and the presence of long-term care alongside rehabilitation, underscoring the impression that Berkshire Place can provide a cohesive continuum of care when the staff are aligned and adequately resourced. This sentiment echoes the hope that the rehab-focused portions of Berkshire Place can stand out distinctly from the long-term care experience, offering a well-coordinated path to recovery.

    Several reviews sharply critique the long-term care experience, focusing on cleanliness, basic hygiene, and sufficiency of care. One commenter rates Berkshire Place two stars, citing dirty fingernails that were not attended to by CNAs, long delays in basic hygiene tasks, and unsatisfying meals. They stress that, for the price of long-term care, the facility should uphold higher standards and express concern that the lack of consistent care undermines trust in the institution. The reviewer urges prospective families to bring a strong advocate who can monitor daily needs, skin checks, and other crucial aspects of care, pointing to a broader issue of oversight and accountability in the long-term setting.

    A particularly harsh entry accuses Berkshire Place of significant neglect and cover-ups. The reviewer claims a resident suffered bedsores that contributed to a fatal outcome and alleges that a staff member - referred to by name - was dishonest and protective of the facility's image rather than the residents' welfare. The same post targets the director of nursing and the broader leadership for being uncaring and for failing to enforce consistent, transparent accountability. The reviewer advocates daily skin assessments and cautions families to be vigilant, implying that problems might be concealed to maintain appearances.

    Despite the chorus of negative feedback, other families return to share affirming experiences that underscore the potential for excellent care at Berkshire Place. One positive testimonial describes a patient's successful rehab journey with ongoing communication from staff after discharge, leaving the family feeling grateful for the care team and the continuity of support. Another enthusiastic note invites prospective residents to tour the facility, asserting that they would be impressed by the rehab program and the integrated memory unit and long-term care services. These voices reinforce the idea that Berkshire Place can deliver meaningful, high-quality care when staffed appropriately and when patient needs are met with attentiveness and professional expertise.

    Taken together, the collection of reviews presents a facility with clear strengths in rehab and short-term treatment, where dedicated staff can make a meaningful difference in a patient's recovery and in family satisfaction. It also presents significant challenges in the long-term care domain, where staffing pressures, communication gaps, and perceived leadership shortcomings appear to undermine resident safety and overall quality of life. The stories about specific individuals - whether praised by name for compassionate care or criticized for unprofessional conduct - underscore the reality that outcomes at Berkshire Place may vary widely from one unit to another and from one caregiver to the next. For families considering Berkshire Place, the message is nuanced: celebrate the care teams that excel and advocate vigorously for oversight, transparency, and consistent standards across the facility to ensure that all residents receive the dignity, safety, and attention they deserve.

    Features

    Housing

    • 54 resident community capacity 54 resident community capacity

    Types of Care

    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Berkshire Place in Pittsfield, MA is a Skilled Nursing Facility that offers top-notch care services and amenities for seniors. The community's goal is to create a comfortable and vibrant living environment where residents can age gracefully and maintain their independence.

    The facility boasts an array of amenities to cater to the varying needs and preferences of residents. There is a beauty salon on-site, allowing residents to easily take care of their grooming needs. Cable or satellite TV is available in each room, ensuring that residents can stay entertained. Community-operated transportation is provided for easy access to nearby locations. A computer center is available for those who wish to stay connected and engage with technology.

    The dining experience at Berkshire Place is restaurant-style, providing residents with delicious meals prepared by professional chefs. Special dietary restrictions are accommodated to ensure that everyone's nutritional needs are met.

    Engagement and socialization are highly encouraged through the activities offered at the community. A fitness room allows residents to stay active and maintain their physical well-being. Planned day trips organized by the staff provide opportunities for exploration and recreation outside the facility. Resident-run activities give individuals a chance to contribute their ideas and talents within the community.

    Residents can also conveniently access various services near Berkshire Place. Nearby cafes offer options for socializing or grabbing a quick bite with friends. Parks provide tranquil spaces for outdoor relaxation or exercise. Pharmacies and physicians in close proximity make medical appointments or prescription pickups hassle-free. There are numerous restaurants catering to different tastes, ensuring a diverse dining experience for residents.

    Transportation arrangements such as transportation coordination, non-medical transportation, and transportation to doctors' appointments facilitate easy mobility without any inconvenience or stress.

    Overall, Berkshire Place provides high-quality care services along with a range of amenities and nearby facilities, creating an assisted living community that focuses on resident comfort, engagement, convenience, and well-being.

    Nearby Places of Interest

    This part of Pittsfield, Massachusetts offers a convenient and accessible location for seniors looking to settle down. With several healthcare facilities in close proximity, including Berkshire Health Systems and BMC Hillcrest Campus, residents can easily access medical care when needed. The area also boasts a variety of dining options such as Hot Dog Ranch, Patrick's Pub, and District Kitchen & Bar, providing ample choices for dining out. Additionally, pharmacies like CVS Pharmacy and Big Y Pharmacy are nearby for prescription needs. For recreational activities, seniors can enjoy the green spaces at The Common Park or Canoe Meadows Wildlife Sanctuary. Overall, this neighborhood provides a blend of essential services and amenities suitable for senior living.

    Physicians

    • Berkshire Care (0 miles)
    • Berkshire Allergy Care (0 miles)
    • Giulio Isidoro Cavalli (0.2 miles)
    • Diehl, Aud, Nicole Ccc-A (0.2 miles)
    • Joseph D. Hashim, O.D. (0.3 miles)
    • Berkshire Medicine (0.3 miles)
    • Berkshire Cosmetic & Reconstructive Surgery Center (0.3 miles)

    Restaurants

    • Hot Dog Ranch (0.3 miles)
    • Patrick's Pub (0.5 miles)
    • District Kitchen & Bar (0.6 miles)
    • Hot Harry's Fresh Burritos (0.6 miles)
    • Burger King (0.6 miles)
    • Highland Restaurant (0.7 miles)
    • King Cone (0.7 miles)

    Pharmacies

    • CVS Pharmacy (0.5 miles)
    • Big Y Pharmacy and Wellness Center (0.6 miles)
    • Flynn's Pharmacy (1 miles)
    • T&C Flynn's Pharmacy (1 miles)
    • Flynn's Home Medical Equipment (1 miles)
    • Walgreens (1.1 miles)
    • Colonial Canibus company (2.3 miles)

    Cafes

    • Marketplace Cafe (0.6 miles)
    • Dotties Coffee Lounge (1 miles)
    • Guido's Fresh Marketplace (2.2 miles)
    • Panera Bread (3.1 miles)

    Transportation

    • Amtrak PIT (0.8 miles)
    • Enterprise Rent-A-Car (0.8 miles)
    • U-Haul Moving & Storage (1 miles)
    • Pittsfield Municipal Airport (PSF) (2.1 miles)

    Places of Worship

    • St Mark's Church (0.9 miles)
    • United Methodist Church of Lenox (2.9 miles)

    Parks

    • The Common Park (0.9 miles)
    • Canoe Meadows Wildlife Sanctuary (1.2 miles)
    • Springside Park (1.8 miles)

    Hospitals

    • Berkshire Health Systems (1.1 miles)
    • BMC - Radiology (1.4 miles)
    • Berkshire Physicians & Surgeons Pc (1.4 miles)
    • Berkshire Health Systems (1.7 miles)
    • Hillcrest Hospital (1.7 miles)
    • BMC Hillcrest Campus (1.7 miles)

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