Berkshire Place in Pittsfield, MA
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290 South Street, Pittsfield, MA 01201
For more information about senior living options: (844) 490-3973
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The nursing care was attentive, caring and consistently supported his needs. The rehab team was superb. He was treated with kindness and respect during his entire stay. Karen, Laura, Lisa, Patty, Jennifer and all the aides who took care of dad were wonderful to him and his family. They continued to call me after he came home to see how he was doing. Everyone on the staff was professional and responsive to every need. The Physical Therapy and Occupational Therapy departments are superb with a detailed plan for each patient.
The reviewer describes the facility as incredibly unprofessional and questions the level of care and competency. The reviewer states Stacey Grass should be removed from her position as she is deemed entirely unqualified. The reviewer claims she refused to arrange a callback from her supervisor Ed Forfa and said she had no obligation to speak or provide information. The reviewer notes a complete lack of professional courtesy and decorum, with behavior that is unacceptable. The reviewer would rate zero, citing disorganization, poor hygiene, and chronic understaffing. The reviewer accuses management/ownership of not caring about residents and mistreating the remaining quality staff, advising others to spend their money elsewhere and describing the place as going downhill. The reviewer says placing a loved one in long-term care at Berkshire Place cost a life and caused significant stress due to insufficient staff and lack of transparency. The reviewer alleges the doctor is overwhelmed and that the wrong cause of death was written on the death certificate, with inadequate administrative response. The reviewer claims the care is below average for the price and that the director/owner should be ashamed. The reviewer describes neglect such as a resident not being changed for eight months, leading to bedsores and death, and accuses staff (including Patty and Jen) of dishonesty and lack of care, warning others to check on loved ones daily.Berkshire Place in Pittsfield is best suited for seniors who are entering a post-acute phase and need intensive rehab with a clear path back to independent living. The rehab unit earns commendations for its therapy teams and disciplined treatment plans, with steady communication about progress and discharge timing. Private rooms add comfort during recovery, and the facility's continuum - from memory unit to long-term care floors - appears designed to support families seeking a transitional care option that can later become a longer stay if needed. In short, this community can deliver solid rehabilitation outcomes when the stay is framed as a temporary bridge to independence.
However, for families prioritizing ongoing daily care, the long-term care environment requires vigilance. Multiple reviews raise flags about staffing levels and consistent attention to basic needs, including timely hygiene and daily living support. The strongest concerns cluster around under-staffing, management communication gaps, and occasional reports of unprofessional conduct. These factors create a stark contrast between a competent rehab experience and murkier long-term care realities. For anyone considering Berkshire Place as a home for a loved one who will require sustained daily care, alternatives with stronger, more reliable long-term support should be seriously evaluated.
The upside of Berkshire Place centers on the rehab experience itself. Families and former residents repeatedly describe the nursing and rehab teams as attentive and capable, with therapists crafting personalized, goal-focused plans that support meaningful recovery. The consistency of care during therapy - and the way staff maintain contact with families during the post-discharge window - helps reduce anxiety and aids smooth transitions home or to a lower-acuity setting. For someone seeking to regain function after surgery or a recent hospitalization, these strengths can translate into faster, more predictable rehabilitation outcomes.
The darker truth lurks in the long-term care narrative. Several accounts depict care that feels reactive rather than proactive, with delays in help for basic needs and lapses in routine hygiene. Bedsores, skin checks, and meals that fail to meet expectations have surfaced in multiple reviews, signaling a pattern that undermines safety and comfort for residents who require ongoing assistance. Allegations about management responsiveness and accountability further erode confidence, especially for families who may not be able to visit daily. The tension between a strong rehab program and a fragile long-term care culture is the decisive fault line here.
These dynamics matter most when weighing the value proposition. The rehab strengths make Berkshire Place a credible option for post-acute recovery, where the primary goal is functional improvement and timely discharge. Yet the long-term care concerns - if not addressed - can quickly offset those gains, leaving residents at risk once the rehab curtain falls. The overall impression is that the facility can deliver excellent short-term outcomes, but it does not consistently translate into dependable, high-quality ongoing care. For families facing a long horizon of daily needs, that gap is not easily ignored.
When making a decision, proceed with a rigorous, goal-driven assessment. Demand a transparent tour focused on the rehab-to-long-term transition, and secure real-time data on staffing ratios by shift, including CNA and nurse coverage. Request a direct conversation with the rehab director about expected discharge timelines and post-acute care plans, and review current and historical care plans for long-term residents. Speak with current residents and their families about day-to-day routines, especially hygiene, nutrition, and responsiveness. If ongoing daily support is non-negotiable, strongly consider alternatives with documented, consistent performance in long-term care. For those pursuing rehab here, treat the stay as a defined interval with clear milestones and insist on ongoing family oversight and post-discharge follow-up to safeguard outcomes.
54 resident community capacity
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Berkshire Place in Pittsfield, MA is a Skilled Nursing Facility that offers top-notch care services and amenities for seniors. The community's goal is to create a comfortable and vibrant living environment where residents can age gracefully and maintain their independence.
The facility boasts an array of amenities to cater to the varying needs and preferences of residents. There is a beauty salon on-site, allowing residents to easily take care of their grooming needs. Cable or satellite TV is available in each room, ensuring that residents can stay entertained. Community-operated transportation is provided for easy access to nearby locations. A computer center is available for those who wish to stay connected and engage with technology.
The dining experience at Berkshire Place is restaurant-style, providing residents with delicious meals prepared by professional chefs. Special dietary restrictions are accommodated to ensure that everyone's nutritional needs are met.
Engagement and socialization are highly encouraged through the activities offered at the community. A fitness room allows residents to stay active and maintain their physical well-being. Planned day trips organized by the staff provide opportunities for exploration and recreation outside the facility. Resident-run activities give individuals a chance to contribute their ideas and talents within the community.
Residents can also conveniently access various services near Berkshire Place. Nearby cafes offer options for socializing or grabbing a quick bite with friends. Parks provide tranquil spaces for outdoor relaxation or exercise. Pharmacies and physicians in close proximity make medical appointments or prescription pickups hassle-free. There are numerous restaurants catering to different tastes, ensuring a diverse dining experience for residents.
Transportation arrangements such as transportation coordination, non-medical transportation, and transportation to doctors' appointments facilitate easy mobility without any inconvenience or stress.
Overall, Berkshire Place provides high-quality care services along with a range of amenities and nearby facilities, creating an assisted living community that focuses on resident comfort, engagement, convenience, and well-being.
This part of Pittsfield, Massachusetts offers a convenient and accessible location for seniors looking to settle down. With several healthcare facilities in close proximity, including Berkshire Health Systems and BMC Hillcrest Campus, residents can easily access medical care when needed. The area also boasts a variety of dining options such as Hot Dog Ranch, Patrick's Pub, and District Kitchen & Bar, providing ample choices for dining out. Additionally, pharmacies like CVS Pharmacy and Big Y Pharmacy are nearby for prescription needs. For recreational activities, seniors can enjoy the green spaces at The Common Park or Canoe Meadows Wildlife Sanctuary. Overall, this neighborhood provides a blend of essential services and amenities suitable for senior living.
Berkshire Place is located at 290 South Street, Pittsfield, MA 01201 in Berkshire County, Massachusetts
Berkshire Place on seniors.fyi includes 8 photos including images showing interior, decor, bedroom, living room, lighting, natural light, bathroom, modern furniture, and more.
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