Southeast Health Care Center

Pros

• The brother staying at Southeast Rehab is receiving excellent care and compliments the quality of the food.
• The case manager at Southeast Rehab is praised for her actions regarding the patient's treatment, consideration for keeping family members informed, and compassion for the patient's recovery.
• The Ambassador program at Southeast Rehab is recognized for their help in improving the patient's care and providing necessary equipment.
• Paula and Nei from the Ambassador program are greatly appreciated for their care, time, and assistance at Southeast Rehab.
• The positive impact of Paula and Nei on the facility is acknowledged, with concerns that without them, the level of care may decline.
• The person expresses gratitude towards Paula and Nei for their help and states that they will be missed.
• Despite some negative reviews, one person had a positive experience with Southeast Rehab, noting that it was clean, receptive to both family and patient needs, and provided good treatment to their father.
• The staff at Southeast Rehab kept the family updated and maintained good communication throughout the patient's stay.
• Getting in touch with staff at Southeast Rehab was not an issue as calls were returned promptly.
• The person found Southeast Rehab to be reasonable and accommodating throughout their experience with transferring their father there.

Cons

• The staff at this facility is miserable and unpleasant to deal with.
• People are often left uncleaned or given showers when they're supposed to get them.
• Healthcare or being able to get appointments correct or booked correctly is nearly impossible.
• This place filled my ears with lies about having the equipment I needed as a paraplegic.
• The staff showed complete disregard for human life in their response to the pandemic.
• The facility is understaffed, with very little interaction between staff and patients with dementia.
• Some negative reviews have made someone nervous about their fiance arriving at the facility.
• The staff at Southeast Rehab has a poor response time and lacks communication with families.
• This facility has a smell issue compared to others visited during the search.
• There were concerns about cleanliness and lack of contact from staff during different shifts, including weekends.

Review

Southeast Rehab has received mixed reviews from patients and their families. Although some have had positive experiences, others have expressed dissatisfaction with the facility.

One individual commended the excellent care provided to their brother, stating that even the food was good. They were particularly impressed with the case manager's actions regarding their brother's treatment and appreciated being kept informed throughout the process. This reviewer expressed gratitude towards Southeast Rehab for their compassionate approach to their loved one's recovery.

However, not all experiences at Southeast Rehab have been positive. A disgruntled individual described the facility as a "piss poor excuse for a nurse care facility." They criticized the miserable attitude of the staff, including nurses and CNAs, who were unpleasant and uncooperative. The reviewer also mentioned issues with cleanliness, lack of necessary equipment, and difficulties in obtaining healthcare appointments correctly. They expressed appreciation for an ambassador program that helped them receive better care but feared that without such intervention, the facility would decline once again.

Tragically, another reviewer reported that their father contracted COVID-19 at Southeast Rehab and eventually passed away from it. They accused the staff of disregarding human life during the pandemic and claimed that little effort was made to test residents or respond adequately to prevent further infections. This review highlighted a concerning lack of response and disregard for safety protocols at Southeast Rehab during a time when vigilance was crucial.

A concerned individual shared their apprehension after reading negative reviews about Southeast Rehab before their fiance's arrival at the facility. They requested someone to call them for reassurance and comfort during this anxious time.

Another criticism raised by a visitor was the understaffing at Southeast Rehab. This individual observed minimal interaction between staff and dementia patients during visits on various shifts. They found staff members constantly in a hurry, impeding meaningful engagement with residents suffering from dementia.

On a more positive note, one family member detailed their satisfactory experience after transferring their father to Southeast Rehab. They found the facility to be clean and free of unpleasant odors. The staff was described as receptive to both family and patient needs, providing comprehensive care. The reviewer expressed satisfaction with the level of communication and responsiveness from Southeast Rehab, emphasizing that their father was treated well throughout his stay.

In conclusion, Southeast Rehab received a mix of positive and negative reviews. While some praised the quality of care and compassion shown by certain staff members, others criticized the facility's attitude, cleanliness, understaffing issues, and response during the COVID-19 pandemic.

Restaurants

• Corfinio (1.6 miles)
• Ninety-Nine Restaurant & Pub (2.5 miles)
• Back Bay Bagel Co. (2.7 miles)
• Town Spa Pizza (3.5 miles)
• McDonald's (3.7 miles)
• Taco Bell (3.8 miles)
• Chick-Fil-A (3.9 miles)

Physicians

• Signature Healthcare Pediatrics (2 miles)
• Signature Medical Eye Services (3 miles)
• Pleasant Hill Pediatrics (5.3 miles)
• Rheumatology Consultants (5.4 miles)
• Brockton Oral & Maxillofacial Surgery (5.4 miles)
• SMG Foxboro Family and Internal Medicine (6.3 miles)
• Mansfield Health Center (6.3 miles)

Pharmacies

• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (3.5 miles)
• CVS Pharmacy (4 miles)
• Walgreens (4.1 miles)
• CVS Pharmacy (4.9 miles)
• CVS Pharmacy (4.9 miles)

Parks

• Borderland State Park (2.3 miles)
• Francis William Bird Park (7.9 miles)
• East Bridgewater Common (8.6 miles)
• Braintree Highlands Community Playground (9.1 miles)

Hospitals

• Va Medical Center-Brockton (3.4 miles)
• Signature Health Care (6.7 miles)

Places of Worship

• Annunciation Greek Orthodox Church (4.5 miles)
• St Mary's Church Mansfield (4.8 miles)
• First Baptist Church (8.3 miles)

Transportation

• Mansfield Railroad Station (5.7 miles)
• Mansfield Municipal Airport (1B9) (5.9 miles)
• Canton Junction Station (6.9 miles)
• MBTA Commuter Rail (7.6 miles)

Cafes

• Starbucks (6.2 miles)
• Starbucks (7.2 miles)
• Panera Bread (7.4 miles)
• Honey Dew Donuts (8.4 miles)
• Starbucks (8.5 miles)
• Brookside Cafe (8.7 miles)

Theaters

• Showcase Cinema de Lux Randolph (7.3 miles)