Liberty Commons in North Chatham, MA

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Liberty Commons in North Chatham, MA

390 Orleans Road, North Chatham, MA 02650

For more information about senior living options: (844) 490-3973

4.1 from 41 reviews
5 stars
30
4 stars
1
3 stars
1
2 stars
2
1 stars
7

Skilled Nursing Facility

Overall Review of Liberty Commons

Pros

  • pro The therapists at Broad Reach Healthcare are highly professional and experienced.
  • pro Donna and Michael are supportive and go out of their way to make families feel welcomed.
  • pro Broadreach Rehab evaluated patients and tailored knee therapy, with pain decreasing to near zero by discharge.
  • pro Jessie and Wendy collaborated to adjust treatment plans, leading to improved outcomes.
  • pro Liberty Commons staff, from administration to rehab, are compassionate, attentive, and dedicated.
  • pro Liberty Commons is described as the best location for physical therapy on Cape Cod.
  • pro The Broad Reach Hospice team treated patients with respect, dignity, and love, while supporting families through the process.
  • pro The overall care at these facilities is characterized as kind, caring, and competent, creating a healing environment.

Cons

  • pro They describe Broad Reach Healthcare in North Chatham as an organizational mess and not deserving even a 1-star rating.
  • pro They claim the facility is severely understaffed, leading to poor patient care.
  • pro They report that no nurse came to evaluate a patient's chest pain and concerns in a timely manner.
  • pro They allege a head nurse lied to a family member about the patient's pain.
  • pro They state patients were given pain pills and psychotropic medicines to the point of lethargy or coma.
  • pro They recount patients developing blisters and bed sores due to inadequate care.
  • pro They note some staff were rude, sarcastic, and intimidating toward residents.
  • pro They advise against choosing Liberty Commons for care.

Review

Liberty Commons in North Chatham, MA is best suited for families seeking a rehab-forward environment that can deliver meaningful post-acute gains and steady, compassionate care. The strongest case wears the badge of a proven rehabilitation track record: patients come for orthopedic and spine work, with therapists and nurses who are repeatedly described as professional, dedicated, and aligned around clear recovery goals. The campus also offers a dementia-focused unit and long-standing, organized routines that allow residents to settle into a familiar rhythm. For families prioritizing a cohesive team approach - where the same nurses, aides, and therapists tend to work together over the course of a stay - Liberty Commons stands out as a facility that can translate hospital discharge into real functional improvement and smoother transitions home.

Those who may want to consider alternatives are families who cannot tolerate uncertainty around staffing or who demand a consistently flawless long-term care experience with near-spotless oversight. Several reviews raise red flags about staffing levels and responsiveness, including accounts of delayed assistance, gaps in daily care, and concerns about how pain management and bedside attention are handled. Some families report experiences that feel chaotic or inadequately supervised, with complaints about social work follow-up and overall administration. In short, when continuous, high-touch oversight is non-negotiable, Liberty Commons may not meet every family's threshold, and other options with stronger, verifiable staffing stability might be worth exploring.

The positive pull of Liberty Commons largely centers on the staff's warmth, the quality of rehab services, and the sense of a healing environment. Families consistently praise the devotion of therapists, nurses, and aides, noting that rehab teams coordinate well, celebrate progress, and leave families feeling reassured about discharge planning. The facility's leadership and culture - described as supportive and patient-centered - appear to underpin many successful recoveries, with residents often expressing gratitude for the tailored exercise plans, the practical tools provided for at-home maintenance, and the attentive dietary and social work support that accompanies recovery. When the focus is on regaining function after surgery or injury, these strengths can translate into tangible, lasting improvements and confidence for families watching a loved one move toward independence.

However, the cons in the set of reviews cannot be dismissed. Accounts of understaffing, inconsistent experiences across shifts, and specific episodes of perceived neglect or slow responses to needs remind potential entrants that care quality at Liberty Commons can hinge on day-to-day staffing realities. There are even deeply troubling narratives about inadequate attention to symptoms, delayed nursing responses, and disagreements with administration - situations that understandably erode trust for families facing serious medical or functional milestones. These reports do not define every stay, but they establish a credible caution: the efficiency and tone of care depends heavily on current staffing and leadership dynamics, and families should probe those dynamics before enrolling.

Decision-making guidance follows from that reality. Prospective residents should request current nurse-to-patient and therapist-to-patient ratios, seek opportunities to meet the consistent care team, and observe the flow of daily routines during a visit. Inquiries should cover the rehab care plan's responsiveness to changing needs, the process for escalating concerns, and the involvement of family caregivers in discharge planning. It also makes sense to explore the dementia unit's programming, meal customization, and the responsiveness of social work - areas that can decisively affect daily quality of life. Finally, a candid discussion about long-term care options, whether rehabilitation remains the priority or a shift toward sustainable long-term support is anticipated, will illuminate whether Liberty Commons aligns with that trajectory.

Ultimately, Liberty Commons presents a compelling option for families prioritizing skilled rehab and a genuinely caring environment, with a track record that many families interpret as transformative. The best-fit scenario is one in which steady staffing is demonstrably in place, where families can participate actively in care planning, and where the care team remains consistently engaged through to discharge. For those who cannot tolerate potential staffing gaps or who require near-perfect daily oversight, exploring alternatives may be prudent. For others - a careful, engaged family with a loved one in need of post-acute rehab and dementia-appropriate supports - Liberty Commons can deliver meaningful gains, a respectful atmosphere, and the reassurance that helps both resident and family sleep a little easier at night.

Features

Housing

  • 132 resident community capacity 132 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Barnstable Mun Boardman Polando (16 miles away) Barnstable Mun Boardman Polando (16 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Liberty Commons in North Chatham, MA is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to cater to the needs of its residents.

In terms of amenities, Liberty Commons provides everything necessary for a comfortable and convenient lifestyle. Residents can enjoy the convenience of having an on-site beauty salon, allowing them to maintain their personal grooming needs without leaving the community. Cable or satellite TV is available in each living space, ensuring that residents have access to their favorite shows and entertainment options. Community operated transportation is also provided, enabling residents to easily reach nearby destinations such as shopping centers or social events.

The computer center offers access to technology for those who wish to stay connected with loved ones or engage in online activities. The dining room provides restaurant-style dining experiences, where residents can enjoy delicious meals prepared by professional chefs. For those who prefer cooking their own meals, kitchenettes are available in each living space. Housekeeping services ensure that common areas and living spaces are tidy and well-maintained.

Liberty Commons also offers several recreational options for residents' enjoyment. The fitness room allows individuals to exercise and stay active at their own pace. A gaming room provides opportunities for friendly competition and entertainment. The beautiful garden offers a peaceful outdoor space where residents can relax and take in the fresh air. A small library is available for reading enthusiasts.

Residents' safety and well-being are prioritized at Liberty Commons through the provision of various care services. The 24-hour call system ensures that help is readily available whenever needed, providing peace of mind for both residents and their loved ones. Trained staff members provide 24-hour supervision and assistance with activities of daily living, such as bathing, dressing, and transfers.

The community also caters to specific health needs through services such as diabetes diet management, special dietary restrictions support, medication management, and mental wellness programs. Transportation arrangements are made not only for non-medical purposes but also for doctors' appointments.

Residents of Liberty Commons can enjoy a fulfilling and engaging lifestyle through various activities offered. Concierge services are available to assist residents in planning their daily routines, while fitness programs help individuals maintain their physical well-being. Planned day trips provide the opportunity to explore the local area, while resident-run activities allow residents to participate in organizing and leading recreational events. A schedule of daily activities ensures that there is always something fun and engaging happening within the community.

In terms of nearby amenities, Liberty Commons benefits from its location close to several cafes, pharmacies, physicians' offices, restaurants, and hospitals. This ensures that residents have easy access to necessary services and conveniences.

Overall, Liberty Commons in North Chatham, MA offers a supportive and comfortable environment where residents can enjoy an active and fulfilling lifestyle while receiving personalized care and assistance as needed.

Nearby Places of Interest

Cafes

  • Chatham Perk (0.2 miles)
  • Snowy Owl Coffee Espresso Bar (1.6 miles)
  • Chatham Village Cafe (1.6 miles)
  • The Seal Pub And Cafe (5.8 miles)
  • Hot Chocolate Sparrow (6.2 miles)
  • Snowy Owl Coffee Roasters (6.6 miles)
  • The Kitchen Cafe (6.7 miles)

Pharmacies

  • Stop & Shop Pharmacy (1 miles)
  • CVS Pharmacy (1.1 miles)
  • Stop & Shop Pharmacy (2.8 miles)
  • CVS Pharmacy (3.1 miles)
  • Osco Pharmacy (6.4 miles)
  • CVS Pharmacy (6.4 miles)
  • Shaw's Pharmacy (6.9 miles)

Restaurants

  • Del Mar (1.1 miles)
  • Chatham Pier Fish Market (1.1 miles)
  • Red Nun Bar & Grill (1.2 miles)
  • Chatham Bars Inn (1.3 miles)
  • Beach House Grill at Chatham Bars Inn (1.3 miles)
  • Mac's Chatham Fish & Lobster (1.5 miles)
  • Emack & Bolio's Ice Cream (1.5 miles)

Physicians

  • Chatham Primary Care (2 miles)
  • Puzio Eyecare Associates (2.9 miles)
  • Harwich Primary Care (3 miles)
  • Endocrine Center of Cape Cod - Harwich (4 miles)
  • Fontaine Primary Care (4 miles)
  • Li Li Dr Fontaine Medical Center Harwich (4 miles)
  • Mass. Eye and Ear (4 miles)

Hospitals

  • Long Pond Medical Center (4 miles)

Parks

  • River Road Boat Launch (5.4 miles)
  • Nickerson State Park Area 1 (6.1 miles)
  • Nickerson State Park (6.1 miles)
  • Drummer Boy Park (8.7 miles)
  • Johnny Kelley Park (10 miles)

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