Liberty Commons in North Chatham, MA
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390 Orleans Road, North Chatham, MA 02650
For more information about senior living options: (844) 490-3973
The staff provide exceptional support, care, and love for residents. Liberty Commons feels like a home for residents and their families. The care team regularly reviews care plans and keeps families updated and involved in decisions. The holiday celebrations and special events are outstanding. There are many activities offered to residents, including engaging programs like book clubs. The team is consistently kind, compassionate, and professional. The rehab and physical therapy services are highly effective, with skilled therapists guiding progress. Broad Reach Hospice treats patients and families with respect, dignity, and love, empowering them to be involved in care. The staff across Liberty Commons and Broad Reach are professional, friendly, and dedicated.
They described the administration as disappointing, with poor communication and a lack of empathy. They called the facility outdated and not clean. They cited understaffing as causing slow response times and unaddressed patient needs. They reported staff members who were rude, sarcastic, and intimidating toward residents. They alleged elder abuse and neglect, including residents left in their own feces for hours and excessive sedation. They warned against choosing Liberty Commons, saying it doesn’t deserve even one star and families should avoid sending loved ones there. They labeled Broad Reach as an organizational mess with poor staffing and amenities, suggesting families move to a better facility. They criticized the rehab/therapy experience as ineffective or incompetent, contributing to declines rather than improvements.Liberty Commons in North Chatham is best suited for families seeking a rehab-forward community that can transition to long-term care without abandoning a relationship-centered approach. The facility earns its strength from a stable, hands-on care team, nurses, CNAs, rehab therapists, social workers, and activities staff, who routinely collaborate on a resident’s care plan. Family members are kept in the loop and invited to participate in decisions, which creates a sense of continuity even as needs shift from short-term recovery to extended care. The culture is hard-wought and warmth-driven: celebrations, clubs, and social programming are visible anchors, and residents frequently report feeling known and valued. For families whose priority is a cohesive team that treats rehab and daily life as a unified project, Liberty Commons delivers tangible value through organized care planning and frequent touchpoints.
That said, some families should consider alternatives depending on their non-negotiables. A subset of reviewers flag toward administrative and operational gaps, delayed return calls, unclear updates, and experiences that feel understaffed or less responsive during peak times. There are also voices highlighting an aging physical plant and cleanliness concerns at times, alongside accounts of inconsistent staff interactions. For families where flawless administrative communication, consistently high staffing ratios around the clock, and the newest facility standards are non-negotiable, Liberty Commons may not check every box. In those cases, exploring facilities with sterling survey results for management practices, or with more modern infrastructure, could be prudent.
The core strengths of Liberty Commons, exceptional direct care and rehab outcomes, tend to offset many of the more challenging cons. The same team of nurses and rehab therapists often remains engaged with a resident, which minimizes the fragmentation that can accompany care in facilities with frequent staff turnover. Families repeatedly praise how care plans are reviewed and updated, and how staff march in step to address evolving needs. The rehab program shows up as a defining edge: residents benefit from attentive PT/OT, steady progress, and a sense that therapy is customized and ongoing rather than episodic. Add in the robust social and activity programming, and the facility becomes more than a clinical space; it feels like an environment where recovery and adaptation are supported with meaningful daily activities. The community’s openness to family participation further compounds the positive impact, helping families feel that their loved ones are both safe and engaged.
On the other side, the most serious red flags come from reviews that describe administrative friction, slow or uneven communication, and occasional concerns about response times to calls or needs. Several accounts point to an older facility feel and cleanliness issues that may reflect aging infrastructure rather than neglect. A few families recount experiences with staff attitudes that undermined trust, or with leadership perceived as lacking empathy or responsiveness. The most troubling narratives border on accusations of elder-care lapses; while these are not universal experiences and many families report exemplary treatment, they signal real risk factors that cannot be dismissed. In decision-making, these divergent experiences suggest that Liberty Commons can be outstanding for some residents and less reliable in others, depending on unit, shift dynamics, and administrative oversight.
To navigate with intention, families should enter the process with clear, practical questions and a plan for verification. Inquire about the specific unit relevant to the loved one, acute rehab, long-term care, or memory care, and request to meet the care team assigned to that unit, including nurses, CNAs, and the primary therapist team. Review the posted schedule for therapy and confirm the consistency of therapy coverage, since continuity has a direct bearing on outcomes. Ask for a candid tour focused on cleanliness, maintenance, and noise levels, and probe the social-work and admissions process to understand how often families are updated and how decisions are communicated. If memory care is involved, tour the dementia/Alzheimer’s unit to observe how staff engage residents and how specialized programming is delivered. Finally, speak with multiple families of current residents to gauge the prevailing climate among staff and leadership on a day-to-day basis.
The practical conclusion is that Liberty Commons represents a strong, value-oriented option for families prioritizing rehab success, long-term stability, and a community that treats residents like family. Its best-case narrative is powered by consistent care teams, proactive care planning, and engaging activities that keep residents connected to life beyond the bedside. Yet the decision should be tempered by a sober awareness that administrative responsiveness and facility upkeep have, in some reviews, proven inconsistent. For families who can verify a stable unit with a dedicated team, and who value robust rehab services paired with warm, involved caregiving, Liberty Commons is a leading contender worth committing to. For those whose priority is unassailable administrative excellence, pristine facilities, and guaranteed staffing parity at all hours, a thorough comparison with other Broad Reach options or independent facilities may be the smarter path.
132 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Barnstable Mun Boardman Polando (16 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Liberty Commons in North Chatham, MA is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to cater to the needs of its residents.
In terms of amenities, Liberty Commons provides everything necessary for a comfortable and convenient lifestyle. Residents can enjoy the convenience of having an on-site beauty salon, allowing them to maintain their personal grooming needs without leaving the community. Cable or satellite TV is available in each living space, ensuring that residents have access to their favorite shows and entertainment options. Community operated transportation is also provided, enabling residents to easily reach nearby destinations such as shopping centers or social events.
The computer center offers access to technology for those who wish to stay connected with loved ones or engage in online activities. The dining room provides restaurant-style dining experiences, where residents can enjoy delicious meals prepared by professional chefs. For those who prefer cooking their own meals, kitchenettes are available in each living space. Housekeeping services ensure that common areas and living spaces are tidy and well-maintained.
Liberty Commons also offers several recreational options for residents' enjoyment. The fitness room allows individuals to exercise and stay active at their own pace. A gaming room provides opportunities for friendly competition and entertainment. The beautiful garden offers a peaceful outdoor space where residents can relax and take in the fresh air. A small library is available for reading enthusiasts.
Residents' safety and well-being are prioritized at Liberty Commons through the provision of various care services. The 24-hour call system ensures that help is readily available whenever needed, providing peace of mind for both residents and their loved ones. Trained staff members provide 24-hour supervision and assistance with activities of daily living, such as bathing, dressing, and transfers.
The community also caters to specific health needs through services such as diabetes diet management, special dietary restrictions support, medication management, and mental wellness programs. Transportation arrangements are made not only for non-medical purposes but also for doctors' appointments.
Residents of Liberty Commons can enjoy a fulfilling and engaging lifestyle through various activities offered. Concierge services are available to assist residents in planning their daily routines, while fitness programs help individuals maintain their physical well-being. Planned day trips provide the opportunity to explore the local area, while resident-run activities allow residents to participate in organizing and leading recreational events. A schedule of daily activities ensures that there is always something fun and engaging happening within the community.
In terms of nearby amenities, Liberty Commons benefits from its location close to several cafes, pharmacies, physicians' offices, restaurants, and hospitals. This ensures that residents have easy access to necessary services and conveniences.
Overall, Liberty Commons in North Chatham, MA offers a supportive and comfortable environment where residents can enjoy an active and fulfilling lifestyle while receiving personalized care and assistance as needed.
Liberty Commons is located at 390 Orleans Road, North Chatham, MA 02650 in Barnstable County, Massachusetts
Liberty Commons on seniors.fyi includes 5 photos including images showing landscaping, garden, trees, flag, architecture, outdoor, building, church, and more.
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