Sutton Hill Center
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1801 Turnpike Street, North Andover, MA 01845
For more information about senior living options: (844) 490-3973
Sutton Hill Center offers competitive pricing for its rooms compared to the broader market in Essex County and the state of Massachusetts. For a semi-private room, residents are looking at a cost of $3,532 per month, significantly lower than the county average of $5,800 and the state average of $5,805. When it comes to private rooms, Sutton Hill charges $4,238 monthly, which is also more affordable than both Essex County's rate of $6,771 and Massachusetts' average of $6,090. Additionally, for those interested in studio accommodations, Sutton Hill's price of $4,591 remains below the county's $5,255 and the state's $5,312. These cost advantages indicate that Sutton Hill Center provides an appealing option for individuals seeking quality care without exceeding their budgetary constraints.
| Floor plans | Sutton Hill Center | Essex County | Massachusetts |
|---|---|---|---|
| Semi-Private | $3,532 | $5,800 | $5,805 |
| Private | $4,238 | $6,771 | $6,090 |
| Studio | $4,591 | $5,255 | $5,312 |
The facility was clean and my relative had their own single room. They have activities and areas for residents to socialize. The rehab side of the facility was clean and updated. Some employees, such as the nurses and aides, were exceptional in their care. Social services department communicated well with family members. Genesis hired exceptional nurses and a great social services director.
The staff laughed when the relative expressed concern about receiving the wrong food due to their diabetes. The facility had a shortage of help and lazy staff members. A patient was released to home against medical advice, leading to a return hospital visit. The management and corporate structure showed no compassion and prioritized profit over patient care. The family had to fight for basic services and a standard of care for their loved one. The staff neglected to assist a resident who rang the buzzer, resulting in the resident becoming wet. The facility had poor food quality and frequent turnover among cooks. The rooms were not regularly cleaned or updated, except for the rehab side. There were no amenities available for residents, including an unreliable hairdresser and infrequent doctor visits. One reviewer's mother died at the nursing home due to unspecified reasons likely related to COVID-19, indicating potential negligence or inadequate safety measures. The experience at the facility was described as horrific and terrible overall with no redeeming qualities mentioned in the review.Sutton Hill Center, located in North Andover, has received mixed reviews from residents and their family members. One individual expressed dissatisfaction with the dietary options provided to their diabetic relative. Despite specifically requesting fresh-cut strawberries, the facility served a piece of cake with strawberries instead. The front desk staff seemed unbothered by the mix-up, causing frustration for the family member who voiced concerns about their relative's medical condition and insulin requirements.
Another reviewer criticized the quality of food provided at Sutton Hill Center. They stated that their relative's dinner consisted of minimal portions, including a piece of sausage, two broccoli flowers, 10 French fries, and a small piece of bread. The limited quantity and lack of variety left them concerned about whether their loved one would go hungry until breakfast the next day.
While cleanliness was generally praised, another reviewer mentioned that there were issues with staffing shortages at Sutton Hill Center. They described instances where aides were found sleeping at the end of hallways while call lights were buzzing unanswered. This raised concerns about neglectful care and a lack of attentiveness towards residents' needs.
Furthermore, this reviewer also highlighted problems with communication and management at the facility. They recounted several instances where requests for assistance were ignored or met with excuses from administrators. In addition to these issues, they blamed poor management for high employee turnover rates and an overall lack of compassion among staff members.
The negative experiences shared by some reviewers extended beyond dietary issues and neglectful care. One person mentioned that against medical advice from various healthcare professionals involved in their relative's care, Sutton Hill Center released him to his home without adequate support or services. This decision resulted in his swift return to the hospital within 24 hours due to safety concerns at home.
The last review noted both positive and negative aspects of Sutton Hill Center. While praising certain nursing staff members and the social services department for exceptional care and communication during rehabilitation stays, they mentioned shortcomings in meal service and general supervision of residents. They claimed that their mother often remained in the same clothes for days and was not properly attended to during meal times.
Overall, Sutton Hill Center seems to have deficiencies in multiple areas, including dietary options, care staff attentiveness, communication, and management. While the facility may possess adequate physical amenities such as clean single rooms and activity areas, these positives are overshadowed by the negative experiences described by reviewers. Families considering placing their loved ones at Sutton Hill Center should carefully evaluate its ability to meet their specific needs.
21 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Gen Edw L Logan International (19 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Sutton Hill Center in North Andover, MA is a welcoming assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. Each spacious living unit is fully furnished and comes with cable or satellite TV, as well as Wi-Fi/high-speed internet access. The center also features a cozy dining room where residents can enjoy delicious meals prepared by the staff, taking into account any special dietary restrictions.
The Sutton Hill Center provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The dedicated staff also coordinates with healthcare providers to ensure that all medical needs are met. Medication management is available to help residents stay on top of their prescriptions.
The center prioritizes mental wellness and offers a specialized program to support residents in maintaining their emotional well-being. Additionally, a variety of scheduled daily activities provide opportunities for socialization and engagement.
Outside the center, residents can enjoy the beautiful outdoor space including gardens for relaxation and fresh air. Transportation arrangements are provided for medical needs and doctor's appointments.
Convenience is key at Sutton Hill Center, with three cafes, one park, four pharmacies, and nine restaurants located nearby. Residents have easy access to various amenities within close proximity.
Overall, the Sutton Hill Center strives to create a comfortable and supportive environment where seniors can enjoy their independence while receiving the care they need.
Sutton Hill Center offers competitive pricing for its rooms compared to the broader market in Essex County and the state of Massachusetts. For a semi-private room, residents are looking at a cost of $3,532 per month, significantly lower than the county average of $5,800 and the state average of $5,805. When it comes to private rooms, Sutton Hill charges $4,238 monthly, which is also more affordable than both Essex County's rate of $6,771 and Massachusetts' average of $6,090. Additionally, for those interested in studio accommodations, Sutton Hill's price of $4,591 remains below the county's $5,255 and the state's $5,312. These cost advantages indicate that Sutton Hill Center provides an appealing option for individuals seeking quality care without exceeding their budgetary constraints.
Sutton Hill Center is located at 1801 Turnpike Street, North Andover, MA 01845 in Essex County, Massachusetts
Sutton Hill Center on seniors.fyi includes 8 photos including images showing interior, bedroom, dining, windows, decor, chandelier, garden, waiting area, and more.
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