Julian J Levitt Family Nursing Home

Pros

• The nursing care at the Jewish Nursing Home of Western Mass is very good, with staff members being genuinely caring and kind.
• Residents appreciate the pleasant and helpful demeanor of the staff.
• The facility is bright, clean, and does not resemble a traditional hospital, which is a positive aspect for families visiting loved ones.
• Activities provided for residents are beneficial and contribute positively to their experience.
• The large, private rooms at the Jewish Geriatric Center offer a comfortable living environment for residents.

Cons

• The administration displays very poor communication, and the social worker was rude and unhelpful regarding concerns about the resident's care.
• The executive director has not responded to attempts to communicate.
• There is a significant delay in response time when calling for help, leading to frustration for both residents and family members.
• The nursing home is short-staffed, impacting the level of care provided to residents.
• The food quality is lacking and not satisfactory for residents.

Review

In recent evaluations of two Jewish nursing facilities in Western Massachusetts, feedback highlights significant disparities in communication and staffing levels, while also noting the quality of care provided by the nursing staff. Patients' families express a desire for improved administrative responsiveness and increased personnel to enhance the overall experience for residents.

One recurring theme across the reviews is the inadequate communication from administration. A particular family member expressed frustration with the social worker's rude demeanor and her refusal to engage in discussions regarding their loved one’s care. Efforts to reach out to the executive director for additional assistance have been met with silence, exacerbating their dissatisfaction with how issues are handled at an administrative level. Such lack of communication can lead to feelings of helplessness and concern among family members who wish for more involvement and clarity in their loved ones’ well-being.

In contrast, when it comes to actual nursing care, respondents unanimously praise the dedication and warmth exhibited by on-ground staff. Many families highlight that despite challenges related to waiting times for assistance (especially during crucial moments like bathroom visits), the kindness and attentiveness of caregivers shine through. Families appreciate that staff members are genuinely caring and treat residents with dignity—an essential requirement in geriatric care settings. The nurturing atmosphere created by this attentive staff significantly contributes to a positive environment within these facilities.

Physical conditions and ambiance within these nursing homes receive commendations as well. Reviewers noted that Jewish Nursing Home of Western Mass boasts bright, clean spaces that don't resemble a clinical hospital atmosphere—a common complaint many have about similar establishments. This positive aesthetic may play a role in relieving some anxiety associated with traditional nursing home environments, making residents feel more comfortable and at ease in their surroundings. Such features are therapeutic; they help create an inviting space where residents can feel safe.

However, despite many aspects being well-received, concerns about staffing persistently emerge across both facilities. One reviewer pointed out that it often takes longer than expected for help when needed; they suggested that increasing staffing levels could greatly alleviate these delays, ensuring timely assistance when situations arise requiring immediate attention. The feeling among families appears consistent: while those providing care are competent and compassionate, there simply aren’t enough hands available to meet all resident needs adequately.

Regarding nutrition—a vital component of eldercare—the reported experiences indicate mixed satisfaction levels with food quality across facilities. One review noted dissatisfaction with meal offerings at Jewish Nursing Home of Western Mass, suggesting there is room for improvement in catering to residents' dietary preferences and nutritional needs while ensuring meals are appetizing. Providing better-quality food can significantly affect residents' overall satisfaction and health outcomes.

Aside from daily routines around care and nutrition, it is encouraging that several residents engage actively in activities offered by the centers. Participation indicates a commitment from both facilities toward holistic resident engagement beyond medical needs alone; this fosters opportunities for social connection among peers amidst shared activities—a critical aspect of quality life in assisted living environments.

In conclusion, while both Jewish Nursing Home of Western Mass and Jewish Geriatric Center (Leavitt Family Jewish Home) provide commendable individual patient care characterized by kindness from staff members, systemic issues related to administrative communication and staffing shortages remain significant areas needing attention. For family members seeking long-term placement for their loved ones, addressing these challenges will be crucial not just for enhancing operational efficacy but ultimately ensuring a livable quality of life for every resident involved.

Physicians

• Ungar Jay M MD (0 miles)
• Pioneer Valley Pediatrics (0.7 miles)
• Forest Park Eye Care (1.5 miles)
• Pioneer Spine and Sports Physicians (1.9 miles)
• Team Rehab (2.6 miles)
• Memory Wellness (2.9 miles)
• Child Guidance Clinic (3 miles)

Pharmacies

• CVS Pharmacy (0.6 miles)
• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (1.8 miles)
• Walgreens (3.2 miles)
• CVS Pharmacy (3.4 miles)

Restaurants

• Max Burger (0.6 miles)
• Manhattan Bagel (1.6 miles)
• McDonald's (2.4 miles)
• Max's Tavern (2.7 miles)
• Hanger Bar and Grill (2.8 miles)
• Wahlburgers (3 miles)
• Red Rose Pizzeria (3 miles)

Parks

• Forest Park Zoo (1.2 miles)
• Treetop Park (2.2 miles)
• School Street Park (2.2 miles)
• Van Horn Park Path (4.7 miles)

Cafes

• Panera Bread (1.5 miles)
• Starbucks (2.8 miles)
• Starbucks (4.9 miles)

Transportation

• Springfield Union Station (ZSF) (3.7 miles)

Hospitals

• Mercy Medical Center (4.2 miles)
• Shriners Hospitals for Children (4.5 miles)
• Baystate Hospital Dailey Building (4.8 miles)
• Baystate Medical Center (4.8 miles)
• Baystate Pain Management Center (5.2 miles)

Theaters

• Enfield 12 - Cinemark Theatres (5 miles)