Lee Healthcare in Lee, MA
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620 Laurel Street, Lee, MA 01238
For more information about senior living options: (844) 490-3973
The staff are wonderful, loving, and caring. The facility takes pride in the care they give. The CNAs, LPNs, and RNs work together as an amazing team. The DON, ADON, and executive director are available to answer questions. Laurel Lake is nice, flexible, and accommodating with welcoming staff. The facility is very clean, sanitary, and well maintained with friendly staff. Laurel Lake Rehab and OT provided her aunt with strength and helped her live more independently.
The review describes emotional and physical neglect. The staff were described as cruel, unprofessional and unkind. The nurses allegedly lied to the family about her temperature. The grandmother was never seen by a doctor. She grew sicker and sicker. The situation was described as horrific and disgusting. The grandmother could have died. The facility should be shut down. The nursing home was severely understaffed and unsafe. Residents were neglected and received very poor care.Lee Healthcare in Lee, MA is best suited for families who need a budget-conscious option and are prepared to supervise daily care closely. The strongest signal of value here is the expectation that vigilant advocacy will drive timely responses and basic accountability. This is not a set-it-and-forget-it arrangement; for residents who require steady medical oversight, consistent clinical attention, or consistently compassionate care, this community should not be the default choice. The practical appeal rests on parental or familial involvement, rather than an reliably high-performing care model.
Alternatives should be considered for higher-acuity needs, cognitive impairment, or when a clear, stable caregiving routine is non-negotiable. Multiple reviews describe understaffing, unsafe conditions, and lapses in basic care, including gaps in hygiene, monitoring, and timely response to needs. For residents with complex medical requirements or who cannot tolerate inconsistent staffing, other facilities with stronger clinical leadership, verifiable state performance, and demonstrated responsiveness are prudent options. The risk of serious harm in a care gap is not trivial here.
Yet, some reviews do note positive elements: compassionate staff when present, teamwork among CNAs, LPNs, and RNs, and leadership engagement from nursing and facility leadership. A few families praise cleanliness and general maintenance when visits occur, suggesting that conditions can be acceptable under vigilant oversight. Those positives are not reliably reproducible across shifts or days and cannot counterbalance the repeated reports of neglect and mismanagement that color the overall impression.
Core cons concentrate on safety and care fragility: chronic understaffing leading to neglect, unresponsive care teams, and questionable medical oversight that leaves families worried about timely treatment. Reports describe unsanitary conditions, lapses in denture and meal care, and inconsistent medication management. Instances where residents were not seen by physicians or were treated only after significant delay create a high-risk environment. The cumulative tone from the reviews is of a facility that struggles to uphold basic standards, a reality that clashes with expectations for sound long-term care and dignified treatment.
Families weighing this option should insist on concrete assurances before placement: current nurse-to-resident ratios, transparency around daily care logs, and direct access to the DON and administrator. Review state inspection records and corrective action plans, and ask for a trial period with measurable care milestones. Observe communication cadence during visits, frequency of resident rotations, responsiveness to call bells, and clarity of medical oversight and emergency transfer plans. Red flags - unexplained condition changes, inconsistent documentation, or high turnover - warrant moving this option to the bottom of the shortlist.
In practical terms, Lee Healthcare presents a high-stakes choice. It may suit households unable to afford pricier competitors but requires relentless advocacy and close monitoring to mitigate risk. For most families pursuing dependable daily care, safer, better?staffed alternatives with proven clinical leadership will deliver more predictable outcomes and greater peace of mind. If the search allows, prioritize facilities with robust staffing, transparent governance, and verifiable quality metrics; otherwise, proceed with extreme caution and a clear exit plan.
88 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Lee Healthcare in Lee, MA is an assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. At Lee Healthcare, residents can enjoy a variety of amenities including a beauty salon, cable or satellite TV, a computer center, a gaming room, and a small library. The community also provides fully furnished accommodations with private bathrooms and kitchenettes for convenience.
For dining options, Lee Healthcare offers restaurant-style dining with special dietary restrictions taken into consideration. The community also provides assistance with meal preparation and service for those who need it.
In terms of care services, Lee Healthcare offers round-the-clock call systems and supervision to ensure the safety of its residents. Trained staff are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to maintain optimal health.
Residents at Lee Healthcare can look forward to engaging in various activities including fitness programs, resident-run activities, planned day trips, and scheduled daily activities. Concierge services are also available to cater to the individual needs and preferences of each resident.
Location-wise, Lee Healthcare is conveniently situated near several cafes, parks, pharmacies, physicians' offices, restaurants, and places of worship for easy accessibility.
Overall, Lee Healthcare in Lee, MA strives to create a comfortable and enriching environment for its residents by offering exceptional amenities and care services while ensuring their social needs are met through various activities within the community as well as convenient access to nearby amenities in the surrounding area.
Lee Healthcare is located at 620 Laurel Street, Lee, MA 01238 in Berkshire County, Massachusetts
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