Wingate At Silver Lake in Kingston, MA
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17 Chipman Way, Kingston, MA 02364
For more information about senior living options: (844) 490-3973
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The staff are compassionate and treat residents with dignity, respect, and love. Tri and Tammy provided outstanding physical therapy. The entire staff goes out of their way to make residents' stays exceptional. The staff make residents feel at home. The nursing, OT, and PT staff are beyond five stars; they are kind, compassionate, and gentle. The nurses on the dementia care unit are exceptional. Wingate at Silver Lake is very clean and the staff are very nice. The staff are wonderful, caring, and supportive. Residents feel comfortable there and make great progress through therapy. The facility offers engaging activities and social events for residents.
The facility was gross and the room dirty upon arrival, with zero safe patient handling methods observed. It was described as an unskilled nursing facility. The place was noisy and dirty. The aides were mean and the nurses did not seem to care. The drawers in the common areas were dirty and the air conditioning leaked. The staff appeared to be understaffed, causing delays in medications, meals, and response times to call bells. The nurses were rude and unreliable, with long waits for pain medication and poor communication with families. There were reports of residents being left unattended after falls and other serious safety concerns.Wingate At Silver Lake is best suited for families seeking a true continuum-care option where short-term rehab and dementia-focused care sit on one campus. The community can be a strong fit for residents who value hands-on therapy, structured activities, and the potential to transition smoothly from rehab to longer-term memory care without moving to a different building. When the rehab and dementia teams are operating at their best, families report meaningful progress, dignity-driven care, and a sense that residents are treated with respect. The Kingston campus also presents a clean, laid-out environment with accessible spaces for therapy and socializing, which matters for recovery and quality of daily life.
Those who may want to consider alternatives include families who cannot tolerate significant variability in care quality or who are particularly sensitive to safety and responsiveness concerns. A sizable portion of reviews highlight episodes of understaffing, delayed medication passes, rude or inattentive nursing staff, and inconsistent communication with families. Several accounts describe unsafe or unsanitary conditions, insufficient bathing or personal care, and alarming gaps in supervision. For families prioritizing a consistently reliable nursing presence and a uniformly high standard of basic care, these recurring concerns suggest that alternatives with steadier staffing and stricter safety protocols should be explored.
The strongest positives at Wingate often center on therapy and dementia care. The facility earns praise for its dementia unit, with staff repeatedly described as compassionate, patient, and respectful toward residents, preserving dignity during challenging moments. The rehabilitation teams - particularly the physical and occupational therapy groups - are frequently cited as skilled, encouraging, and effective at advancing mobility and independence. Residents also benefit from a range of activities and a sense of home-like engagement, including sit-down exercise, social events, and various recreational programs. When these elements align, residents can make notable strides and families feel confident in the care trajectory.
However, these strengths are counterbalanced by persistent and serious concerns raised across many reviews. Reports of rude or disengaged nursing staff, delayed responses to bells, and inadequate assistance with basic needs recur in multiple accounts, sometimes with lasting effects on a resident's well-being. Cleanliness and facility upkeep are flagged as inconsistent, with comments about dirty rooms, shared bathrooms, and maintenance issues. The most troubling reviews describe near-constant understaffing during shifts, with families feeling compelled to step in and advocate aggressively to meet essential needs. In the most severe cases, families allege neglect with outcomes that are hard to ignore, including deterioration in health and safety incidents.
Given the mixed picture, practical due diligence becomes essential. Prospective families should pursue a current, candid tour focused on day-to-day operations: nurse call-answer times, medication administration schedules, and the ability of staff to respond promptly to residents' needs. Ask to speak with current residents and families about consistency of care across shifts and wing-specific experiences, especially in the dementia unit and in rehab. Inspect rooms, shared spaces, and bathrooms for cleanliness and maintenance, and verify the frequency and quality of social-work and family-communication processes. Finally, compare Wingate's therapy schedules, staffing levels, and safety protocols with nearby alternatives to ensure the chosen option aligns with the priority: strong rehab progress and compassionate memory-care in a reliable, safe environment.
In the end, Wingate At Silver Lake can be a practical, even excellent, choice for families prioritizing integrated rehab and dementia care that keeps loved ones on one campus and engaged through programming. When therapy teams are performing at high levels and dementia care staff demonstrate genuine warmth and professionalism, the overall experience feels cohesive and supportive. Yet the decision hinges on tolerance for variability in staffing, med-pass consistency, and daily operational reliability. For families with a lower tolerance for those risks, or for those who require unwavering 24/7 nursing responsiveness and unambiguous cleanliness, it pays to compare other facilities before committing. A careful, recent firsthand visit remains the best predictor of how Wingate will serve a given loved one.
164 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Wingate At Silver Lake in Kingston, MA is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon, where residents can take care of their grooming needs, as well as cable or satellite TV for entertainment. Community operated transportation is available for shopping trips and social outings.
For those who enjoy staying connected, there is a computer center with Wi-Fi/high-speed internet access. The dining room offers restaurant-style dining, where residents can enjoy delicious meals prepared by the staff. There is also a kitchenette available for those who prefer to cook their own meals.
Wingate At Silver Lake provides various recreational opportunities for residents to stay active and engaged. There is a fitness room for exercise and physical activity, as well as a gaming room for leisurely fun. Outdoor space and a small garden are available for those who enjoy spending time in nature.
The community also offers housekeeping services to ensure cleanliness and tidiness in the living spaces. Move-in coordination assistance is provided to make the transition smooth for new residents. Private bathrooms are available for convenience and privacy.
Care services at Wingate At Silver Lake include 24-hour call system and supervision, ensuring that help is always nearby when needed. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management and special dietary restrictions are taken into consideration when preparing meals.
Residents can benefit from the mental wellness program offered at the community, promoting emotional well-being. Transportation arrangements can be made for non-medical purposes as well as doctors' appointments.
In terms of nearby amenities, there are cafes, parks, pharmacies, physicians, and restaurants in close proximity to Wingate At Silver Lake. This allows residents easy access to various services and conveniences.
With its comprehensive amenities and care services, Wingate At Silver Lake provides a comfortable and supportive environment for seniors looking for assisted living in Kingston, MA.
Wingate At Silver Lake is located at 17 Chipman Way, Kingston, MA 02364 in Plymouth County, Massachusetts
Wingate At Silver Lake on seniors.fyi includes 6 photos including images showing interior, living room, seating area, lobby, billiards, umbrellas, kitchen, refrigerator, and more.
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Interior
Decor
Living Room
Architecture
Trees
Billiards
