Carlyle House in Framingham, MA
Save342 Winter Street, Framingham, MA 01701
For more information about senior living options: (844) 490-3973
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The care staff, including nurses and CNAs, are amazing. The total team effort centers on care for residents and for their families. The chef handles meals well, and the activities staff keep residents alert and having fun. The maintenance staff keeps the place and grounds looking and smelling like a home. Carlyle House is well known for compassionate rehabilitation and skilled nursing services. The facility's smaller size fosters closer relationships between staff and residents and improves individualized care. The staff work together to create a positive atmosphere to promote healing.
The experience at Carlyle House was shockingly bad. The food at Carlyle House was terrible, cold, and overcooked. The meals were not nutritious or appetizing. Sugar packets consistently appeared on residents' trays with lukewarm coffee. The staff seemed short-staffed, especially with aides. When accidents occurred after long waits, some staff were impatient or rough with residents. The director skipped scheduled meetings with the family. Communication and coordination with the social services director were poor. The on-site doctor saw residents only once in two months. There was zero communication; calls to the social worker and director were never returned. The staff did not help patients and often ignored those seeking assistance. There were no phones for patients. There was a terrible odor upon entering Carlyle House.Carlyle House in Framingham is best suited for families seeking a smaller, home-like skilled-nursing environment where staff can form genuine, ongoing relationships with residents and their families. The facility's intimate 55-bed footprint translates to more hands-on attention, closer daily contact with nurses, CNAs, and therapy staff, and an environment that often feels like a tight-knit community rather than a large institutional campus. When the team is firing on all cylinders, residents benefit from cohesive care, smoother communication with loved ones, and a sense that care is personalized and continuous.
Those who should scrutinize alternatives are families that prize consistency in staffing, predictability in response times, and reliable, high-quality dining and amenities. Across the reviews, the standout caveat is inconsistency: some shifts or days bring attentive, capable care, while others reveal delays, gaps in communication, and concerns about medication management or patient supervision. If dependable 24/7 coverage, transparent leadership, and a consistently positive dining and facility experience are non-negotiables, it would be prudent to compare Carlyle House with larger, more resource-rich centers or facilities with a documented track record of steady staffing and clear administrative processes.
On the plus side, the strongest, recurring positives center on the care team's dedication and the sense of "home" that staff cultivate. Multiple families praise the nurses, CNAs, therapists, and activity staff for their compassion and teamwork, and they point to the smaller setting as a driver of individualized attention. When staff are present and engaged, care feels coordinated, with families noting proactive communication, attention to changes in a loved one's condition, and therapists who deliver hands-on support. These elements can meaningfully offset the challenges that sometimes accompany smaller facilities, especially for residents who thrive on frequent personal interactions and a familiar routine.
The most troubling drawbacks - often cited in the same set of reviews - center on inconsistent staffing levels, delayed responses to calls for assistance, and some instances of poor communication from administrators. Reports of long waits for help, rough or impatient interactions, and gaps in medication management are not trivial red flags. Odors, questions about sanitation, and perceived cost-cutting signals further complicate the picture, painting a scene where the care experience can swing from well-run to unsettling depending on who is on shift. A few families recounted specific failures in oversight or follow-through, including missed medications, lost equipment, or unanswered questions about a care plan, which understandably erode trust.
Balancing the pros and cons requires a careful read of what matters most in a given situation. If a family can tolerate some variability in everyday operations in exchange for a genuinely intimate, neighborly environment with staff that feel more like a dedicated team rather than a faceless roster, Carlyle House can deliver meaningful value. For residents with stable, predictable needs who respond well to consistent personal attention, the small size can translate into faster reassurances, visible progress, and a sense of daily safety. However, for families where timely assistance, rigorous medical management, and uniformly high dining quality are non-negotiable, the risk of inconsistent care and administrative lapses may outweigh the benefits.
The practical path forward is proactive due diligence. Prospective families should visit with a targeted lens: observe call-bell responsiveness during various shifts, request to meet frontline staff, and review a current care plan, medication administration process, and a written menu that accommodates dietary restrictions. Ask pointed questions about nurse-to-resident ratios, who oversees daily operations, how communications are documented and relayed to families, and what concrete steps are taken when concerns arise. Clarify the facility's maintenance plans and any recent or planned renovations, since physical upkeep can influence overall well-being and mood. If transparency in these areas aligns with comfort levels, Carlyle House merits serious consideration; if not, it's wise to keep exploring alternatives with more consistent oversight and stronger, clearer processes.
55 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Worcester Regional (22 miles away) Gen Edw L Logan International (23 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Carlyle House in Framingham, MA is a vibrant and inclusive assisted living community that offers an array of amenities and care services to cater to the needs and preferences of its residents. With a focus on maintaining independence and promoting overall well-being, Carlyle House provides a comfortable and fulfilling living environment for seniors.
The community is equipped with various amenities to enhance the quality of life for its residents. These include a beauty salon where individuals can indulge in pampering services, cable or satellite TV for entertainment, and access to community-operated transportation for easy mobility. A computer center is available for staying connected with loved ones digitally, while a small library offers a quiet space for reading and relaxation. The fitness room promotes physical health through exercise, while the gaming room provides opportunities for socialization and fun.
Residents can enjoy meals in the on-site dining room, which offers restaurant-style dining experiences. Special dietary restrictions are accommodated to ensure everyone's nutritional needs are met. Housekeeping services are provided to maintain a clean and tidy living environment.
Carlyle House prioritizes the well-being of its residents by offering care services such as 24-hour call system and supervision. Assistance with activities of daily living, including bathing, dressing, and transfers, is readily available to support individuals' independence. Medication management ensures proper administration of medications, while meal preparation and service take into account individual dietary needs. A mental wellness program helps address emotional well-being.
Engaging activities are organized regularly at Carlyle House to keep residents active and socially connected. Fitness programs promote physical health, while planned day trips allow individuals to explore nearby attractions. Resident-run activities foster a sense of community involvement and personal fulfillment. Scheduled daily activities offer variety and keep residents engaged.
Within close proximity to Carlyle House are cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and theaters – providing convenience and accessibility for residents' needs.
Overall, Carlyle House in Framingham, MA offers a welcoming and supportive environment where seniors can thrive with a range of amenities, care services, and engaging activities.
Carlyle House is located at 342 Winter Street, Framingham, MA 01701 in Middlesex County, Massachusetts
Carlyle House on seniors.fyi includes 5 photos including images showing bedroom, windows, decor, dining, chandelier, television, interior, lobby, and more.
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