Carlyle House
Save342 Winter Street, Framingham, MA 01701
For more information about senior living options: (844) 490-3973
Some staff members, including nurses Alex, Kelly, and Amanda, as well as Physical Therapist Christine, were praised for their professionalism, knowledge, and kindness towards patients. One reviewer expressed happiness with the care provided to their mother at Carlyle House, highlighting the attentiveness of the staff in considering her likes and dislikes. The facility's new edition was described as bright and spacious, exceeding expectations for short-term rehab accommodation. A family member noted that the staff was very aware of residents' needs and provided friendly interaction. Reviewers mentioned that the rooms and facility were clean and well-maintained with many activities available for residents and family events.
The food served at Carlyle House is consistently cold, over-cooked, and insufficient for dietary needs, particularly for diabetic patients. Staff members are reported to be short-staffed and unresponsive, often leaving patients waiting excessively for assistance. Communication with the administration is poor, with calls to social workers and directors frequently going unanswered. There are reports of staff being impatient or rough with patients after long waits for help. Several negative experiences highlight a lack of care and attention from the majority of staff, leading to feelings of apathy towards patient needs. Patients are reportedly left without necessary medications, resulting in serious health complications such as hospitalization due to ignored infections. The facility lacks basic amenities like phones for residents, making it difficult for them to connect with family members. There is a pervasive odor in the building that is off-putting to visitors and may indicate inadequate sanitation practices. Some reviews mention that aides frequently sleep on the job or ignore patients' requests for help entirely. Overall conditions of cleanliness and organization within the facility are described as unsatisfactory by multiple reviewers.Carlyle House has attracted a mix of reviews, revealing stark contrasts in the experiences of families with loved ones receiving rehabilitation care. While some individuals praise the attentiveness and quality of care provided by certain staff members, countless others criticize the facility's overall management, staff shortages, and lack of proper communication regarding patient needs.
The most consistent complaint is about the food served at Carlyle House. Many reviewers described it as subpar—cold, overcooked, and insufficiently nutritious. One family member expressed their disbelief at receiving a ham and cheese sandwich with just one slice each for dinner while noting that diabetic patients were often served sugar packets alongside lukewarm coffee. This raises concerns about dietary restrictions not being properly adhered to, emphasizing that families wishing to ensure their loved ones receive adequate nutrition might need to bring meals from home rather than relying on the facility for satisfactory dining options.
Staffing issues are another point of contention among reviewers. Several accounts highlighted that Carlyle House appeared short-staffed, particularly regarding aides who assist patients with daily needs such as bathing or going to the bathroom. Reports indicate that residents sometimes waited over 30 minutes for help, leading to preventable accidents and instances where staff could be perceived as impatient or rough in response. Despite acknowledging some outstanding employees like nurses Alex, Kelly, Amanda, and physical therapist Christine who reportedly exhibited professionalism and empathy towards patients, many felt that this was overshadowed by a prevailing atmosphere of neglect from other staff members.
Communication—or lack thereof—also emerged as a critical problem during stays at Carlyle House. Numerous families reported unanswered calls or messages left for social workers or directors concerning their loved ones' needs and well-being. This lack of responsiveness led to dire consequences in some cases; one patient's prescribed medications were overlooked entirely during their stay, resulting in hospitalization due to complications including a severe skin infection. Such failure in basic care highlights systemic issues within the facility's operation.
Several reviewers remarked on a troubling atmosphere within Carlyle House itself—a number mentioned unpleasant odors upon entering the building and environments they found dark or rundown. Additionally, issues related to cleanliness were raised along with concerns about patient safety due to inadequate sanitary precautions. The lack of telephones available for residents further compounded feelings of isolation; patients who were bedridden had no means to reach out to family members for support or companionship.
However, amidst these unfavorable opinions came positive testimonials expressing satisfaction with the rehabilitation services received by specific residents. Some families reported excellent experiences characterized by an attentive approach taken by caregivers who tailored care according to individual needs and preferences—especially highlighting nursing staff’s compassion during recovery processes after surgeries or injuries.
Ultimately, while there are glimpses of commendable care exhibited by certain individuals at Carlyle House, persistent complaints about food quality, staffing shortages resulting in neglectful behavior from employees unable (or unwilling) to respond adequately to patient needs challenge its reputation as a trusted rehabilitation center post-surgery. For families considering this facility for their loved ones’ rehabilitative care needs moving forward, it may be worthwhile seeking alternative options that prioritize both communication and comprehensive patient support rooted in respect and dignity.
55 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Worcester Regional (22 miles away) Gen Edw L Logan International (23 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Carlyle House in Framingham, MA is a vibrant and inclusive assisted living community that offers an array of amenities and care services to cater to the needs and preferences of its residents. With a focus on maintaining independence and promoting overall well-being, Carlyle House provides a comfortable and fulfilling living environment for seniors.
The community is equipped with various amenities to enhance the quality of life for its residents. These include a beauty salon where individuals can indulge in pampering services, cable or satellite TV for entertainment, and access to community-operated transportation for easy mobility. A computer center is available for staying connected with loved ones digitally, while a small library offers a quiet space for reading and relaxation. The fitness room promotes physical health through exercise, while the gaming room provides opportunities for socialization and fun.
Residents can enjoy meals in the on-site dining room, which offers restaurant-style dining experiences. Special dietary restrictions are accommodated to ensure everyone's nutritional needs are met. Housekeeping services are provided to maintain a clean and tidy living environment.
Carlyle House prioritizes the well-being of its residents by offering care services such as 24-hour call system and supervision. Assistance with activities of daily living, including bathing, dressing, and transfers, is readily available to support individuals' independence. Medication management ensures proper administration of medications, while meal preparation and service take into account individual dietary needs. A mental wellness program helps address emotional well-being.
Engaging activities are organized regularly at Carlyle House to keep residents active and socially connected. Fitness programs promote physical health, while planned day trips allow individuals to explore nearby attractions. Resident-run activities foster a sense of community involvement and personal fulfillment. Scheduled daily activities offer variety and keep residents engaged.
Within close proximity to Carlyle House are cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and theaters – providing convenience and accessibility for residents' needs.
Overall, Carlyle House in Framingham, MA offers a welcoming and supportive environment where seniors can thrive with a range of amenities, care services, and engaging activities.
Carlyle House is located at 342 Winter Street, Framingham, MA 01701 in Middlesex County, Massachusetts
Carlyle House on seniors.fyi includes 5 photos including images showing bedroom, windows, decor, lobby, waiting area, brick wall, pergola, indoor plants, and more.
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