Craneville Place Rehabilitation & Skilled Care Center in Dalton, MA
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265 Main Street, Dalton, MA 01226
For more information about senior living options: (844) 490-3973
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Craneville Place is very good, with excellent nurses, a caring P.A., and skilled doctors. The rehabilitation team is caring, sincere, and effective. Unit 3's staff, including Pam the social worker, are warm, kind, and exemplary in care. The DNS is fantastic and always available. The rehab program is the best, and overall care is excellent. The staff are cheerful, caring, and professional, helping residents come home as soon as possible. Denise and the rehab team make transitions easy, providing a home-like stay. The administrative leadership and staff strive to make every resident's stay pleasant and are a breath of fresh air. The entire staff goes above and beyond to make residents feel at home. Craneville Place fosters a culture of welcome, respect for life, and dignity for residents.
The facility treated the grandmother poorly, which the reviewer called disgusting and shameful. The physical therapist dropped her, did not report the incident to the family, and failed to document it. She received only one sponge bath and no proper shower in two weeks, and bed sores developed. The facility informed the family that they were kicking her out and would reserve her room for $450 a day. The administrator was described as a phony and a liar.Craneville Place Rehabilitation & Skilled Care Center in Dalton is best suited for seniors who need focused rehabilitation after a hospital stay or for those who require ongoing skilled nursing care but thrive in a warm, people-centered environment. The community earns its strongest value from robust rehabilitation services paired with a genuine, home-like culture where staff members are frequently described as caring, attentive, and committed to helping residents regain independence. Families that prioritize the pace and quality of therapy, along with a sense that 24/7 care is provided by people who know residents well, will find Craneville a natural fit. Those seeking pristine luxury or brisk, fully standardized administrative responsiveness may want to look elsewhere.
On balance, the core strengths lie in the rehab program and the tone set by the caregiving team. Multiple families praise the rehabilitation staff as knowledgeable, patient, and effective at getting residents back home or onto their next stage of recovery. Nursing and therapy teams receive repeated praise for being approachable, cheerful, and professional, with some residents experiencing meaningful gains under their guidance. The environment supports activity and engagement - private rooms, a home-like layout, and regular interaction with social services staff - creating a sense of belonging that many families value deeply. When therapy succeeds, families report relief and pride at seeing a loved one regain function and return home with confidence.
The facility's leadership and administrative touch emerge as a defining, if mixed, theme. Where most reviews celebrate accessible leadership and responsive social services personnel - denise, pam, and others are named for going above and beyond - other accounts flag communication gaps or frustrations with information access at odd hours. Several families note that the DNS or social workers are consistently available and proactive, while at least one reviewer points to a troubling experience around information absence late at night. The contrast suggests Craneville operates best when families are proactive in establishing lines of communication and clarifying expectations upfront, particularly for discharge planning, visitation logistics, and ongoing care coordination.
Complementing the clinical strengths are compelling testimonials about the culture of care. A recurrent thread is the sense that residents are treated with respect, kindness, and individualized attention, not as numbers. Long-term residents and their families describe Craneville as a place where life is valued and residents participate in decisions about their days, with leadership and staff who remember personal preferences and histories. The notable degree of warmth is reinforced by specific anecdotes - staff greeting loved ones with generosity, nurses and aides who form meaningful relationships, and rehab teams that feel like a supportive extended family. That culture consistently offsets the inevitable challenges that accompany any skilled-nursing setting.
Yet no facility is without drawbacks, and Craneville's most salient cautions revolve around inconsistency in perceived transparency and one or two alarming anecdotes. A minority of reviews allege neglect or poor handling of certain incidents, including the seriousness of falls or repositioning concerns, and a vocal caller questions the integrity of administrative leadership. While these voices are outweighed by the positive testimonials, they underscore the need for thorough, independent verification of safety practices, clear documentation, and an explicit plan for monitoring care quality. The caution here is practical: inquire directly about incident reporting, staff ratios on each shift, and the mechanisms residents and families have to raise concerns without fear of retaliation.
In the end, Craneville Place serves best for families prioritizing strong rehab outcomes within a compassionate, resident-centered atmosphere. For those who insist on perfect transparency in every interaction or have heightened sensitivity to isolated negative reports, it is prudent to compare with alternative facilities that emphasize uniform administrative responsiveness or a different care philosophy. The prevailing evidence favors Craneville as a capable, reassuring option for recovery-focused care and for long-term residence when a family seeks a supportive, almost familial caregiving environment. Prospects should visit with questions ready - about therapy intensity, room options, family involvement, and the specific staff who would be assigned to a loved one - and then let the balance of demonstrated care versus reported concerns guide the final choice.
89 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Craneville Place Rehabilitation & Skilled Care Center is an assisted living community located in Dalton, MA. Our community offers a range of amenities to enhance the comfort and convenience of our residents. These amenities include a beauty salon, cable or satellite TV, community operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden, housekeeping services, kitchenettes in each room, move-in coordination assistance, outdoor spaces for relaxation and socializing, private bathrooms, restaurant-style dining options, a small library, telephone access in each room, non-medical transportation arrangements for outings and appointments, a wellness center for maintaining physical health and wellbeing, and Wi-Fi/high-speed internet access.
In addition to these amenities, we also offer comprehensive care services to meet the individual needs of our residents. Our dedicated staff provide 24-hour call system availability and supervision to ensure the safety and security of all residents. Assistance with activities of daily living such as bathing and dressing is available as needed. We also offer specialized care for individuals with diabetes through personalized diet plans. Medication management is provided to assist residents in maintaining their health regimen. A mental wellness program is offered to support emotional wellbeing.
Meals are prepared and served by our professional staff according to individual dietary restrictions or preferences. Special dietary restrictions can be accommodated to ensure that all residents receive appropriate nutrition.
For recreational activities and engagement opportunities, our community provides concierge services to assist with personal requests or local information. Fitness programs are available to encourage physical activity and maintain overall health. Planned day trips are organized for those who enjoy exploring nearby attractions. Resident-run activities allow our residents to take ownership of their leisure time by organizing group activities or clubs based on their interests. Daily scheduled activities keep everyone engaged and entertained.
Our location in Dalton offers convenient access to various amenities in the surrounding area. There are four cafes nearby for socializing or enjoying a cup of coffee. Four parks in the vicinity provide opportunities for outdoor recreation or relaxation. There are eight pharmacies nearby to fulfill any medication needs. With 43 physicians and two hospitals nearby, residents have easy access to medical care and services. Additionally, there are 35 restaurants in the area for dining out or trying new cuisines. Two transportation options are available for additional convenience, and there is one place of worship located nearby.
At Craneville Place Rehabilitation & Skilled Care Center, we strive to create a welcoming and supportive environment where our residents can live comfortably while receiving the care they need.
Craneville Place Rehabilitation & Skilled Care Center is located at 265 Main Street, Dalton, MA 01226 in Berkshire County, Massachusetts
Craneville Place Rehabilitation & Skilled Care Center on seniors.fyi includes 10 photos including images showing interior, healthcare, decor, exercise, landscaping, windows, rehabilitation, doors, and more.
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