Manor Care Health Services -Silver Spring
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2501 Musgrove Road, Silver Spring, MD 20904
For more information about senior living options: (844) 490-3973
Autumn Lake Silver Spring is described as a wonderful nursing facility with a caring staff. The staff are compassionate, attentive, and dedicated to residents’ well-being. BeBe, the activities manager and social worker, is outstanding and highly appreciated by families. Shondell Docker is praised for kindness, support, and responsiveness in addressing concerns. The therapy teams (PT/OT) are skilled and contribute to residents’ mobility and recovery. The dietary team provides meals that residents enjoy and that meet dietary needs. The facility is clean, well maintained, and welcoming to visitors and residents. The nursing staff is patient, thorough, and treats residents like family. Administrative and front-desk staff are responsive, proactive, and helpful. Overall, many reviewers would recommend Autumn Lake Silver Spring for compassionate, professional care.
The reviewer would never recommend the facility, citing a lack of compassion, empathy, respect, or care for residents. The management is described as terrible and uncaring, and the social workers are said not to know what they’re doing. Residents are frequently left unattended for extended periods, with basic needs ignored. Personal belongings go missing, and there is no effective investigation or accountability. Communication with staff is disorganized, with concerns not addressed in a timely or professional manner and billing information often incorrect. The facility is unsanitary and unsafe, with dirty rooms, persistent odors, and pests like ants and roaches. A large portion of staff is perceived as inattentive or negligent, with some staff sleeping on the job and residents being neglected. Call lights are routinely ignored, raising safety concerns and potentially leading to emergencies. The facility is described as unfit and in need of shutdown by at least one reviewer. BeBe is described as dishonest and unresponsive by a reviewer.Manor Care Health Services in Silver Spring is best suited for families seeking a rehab- and activity-forward environment where tangible daily gains from skilled therapy can be realized and where the community feel is strong enough to feel like a home away from home. This is a facility that can work well for seniors who are motivated by consistent physical or occupational therapy, who appreciate structured programming, and who are comfortable taking a hands-on, collaborative role with staff and managers. For short-term rehabilitation after surgery or stroke, when a resident may benefit from a robust therapy team and an environment that emphasizes engagement, Manor Care can deliver meaningful progress. It is less ideal for families whose priority is airtight administrative reliability, flawless billing, and uniformly high-touch nursing care on every shift.
Those who may want to consider alternatives include families with a history of difficulty achieving consistent communication or transparency from administration. A recurring thread in the reviews is uneven management and inconsistency in how concerns are handled, including billing questions, supply needs at discharge, and clarity around care plans. If a care plan requires meticulous oversight, or if a loved one has experienced distress from unaddressed call lights, frequent staff turnover, or items going missing, another option with a more predictable administrative culture may be prudent. For memory-care needs or for residents requiring near-constant, gentle supervision, there are facilities whose reputations rest more firmly on continuity of care and fewer reports of administrative gaps.
The strongest positives at Manor Care Silver Spring lie in the human touch and the therapy ecosystem. Several reviewers praise the nursing and therapy teams for their professionalism, patience, and skill, with particular names standing out as reliable anchors for families. The therapy departments frequently emerge as a driver of recovery, helping residents regain mobility and independence, and the dining and activities staff contribute to a sense of regular structure and social engagement that can make a difficult transition feel more manageable. Cleanliness and the homey feel of the facility also appear as consistent strengths, contributing to a credible sense of safety and everyday comfort. For families prioritizing a recovery trajectory with visible, practical progress, these elements offer real value.
Yet there are compelling counterpoints that cannot be ignored. A substantial portion of reviews allege neglect or inattentiveness on the floor, inconsistent responsiveness to call bells, and unsettling lapses in supervision. Reports range from general disorganization and miscommunication to concrete incidents involving missing personal items, delayed medications, and questions about billing and discharge needs. There are accounts of odor, cleanliness concerns, and inconsistent maintenance that undermine confidence in daily operations. In several reviews, families describe experiences that suggest a pattern rather than isolated incidents: gaps in leadership accountability, staffing shortages on certain shifts, and a sense that some staff members view care as transactional rather than relational. Taken together, these concerns significantly temper the facility’s otherwise solid therapy and activity program.
The key question for decision-making becomes whether the prospective gains in rehab quality and resident-life enrichment outweigh the risks tied to administrative inconsistency and care-division gaps. When therapy teams are stable and responsive, and when front-line caregivers demonstrate genuine warmth and patience, Manor Care Silver Spring can deliver meaningful improvements in function and mood. However, if a family cannot tolerate periodic lapses in communication, billing headaches, or unsettled environments, especially during discharge planning or when supplies are required, these downsides tend to multiply and become cumulative sources of stress. The balance tilts toward caution for those prioritizing a uniformly seamless care experience over variable-but-solid therapeutic outcomes.
For families weighing next steps, a proactive, structured approach is essential. Schedule a concrete tour with a focus on daily routines: how many aides are on each shift, what the primary nurse assignments look like, and how medications are managed and reconciled. Request direct contact with a dependable liaison, ideally the Director of Nursing or a seasoned social worker, who can articulate care plans, discharge expectations, and billing timelines. Before any admission, insist on a clear, written care plan with measurable rehab goals, a fixed schedule for PT/OT, and a transparent feedback channel for concerns. Given the mixed reviews, it is prudent to set up regular, scheduled check-ins with administration and to test the response time to call lights and urgent requests. In the end, Manor Care Silver Spring can be a solid choice for rehab-focused care and social engagement when paired with vigilant family involvement and explicit, documentary expectations.
Manor Care Health Services in Silver Spring offers a credible option for families seeking meaningful rehabilitation and an engaged activities culture within a clean, home-like setting. The facility’s true potential shines when therapy teams are stable, leadership is responsive, and staff demonstrate consistent attentiveness. The major caveats are tangible: variable administrative reliability, occasional lapses in care, and concerns about communication and billing that recur in reviews. This is not a one-size-fits-all facility. For families who can maintain an active oversight role, insist on clear lines of accountability, and value a strong rehab program, Manor Care Silver Spring can translate into real recovery and everyday well-being. For others, especially those needing unwavering daily reliability, flawless administration, and a uniformly calm environment, alternative communities with stronger, steadier management and fewer reported gaps should be the default preference.
148 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ronald Reagan Washington National (15 miles away) Baltimore-Washington International (17 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Manor Care Health Services - Silver Spring in Silver Spring, MD offers a welcoming and comfortable assisted living community for seniors. The community provides a range of amenities to ensure residents have all the comforts they need. A beauty salon is available on-site, allowing residents to maintain their personal grooming needs. Each resident has access to cable or satellite TV in their fully furnished apartment.
Transportation is made convenient with community-operated transportation and arrangements can be made for non-medical transportation as well as transportation to doctors' appointments. For those who prefer to stay active, there is a fitness room and outdoor space available. Residents can also enjoy recreational activities in the gaming room, small library, or participate in activities planned by the community.
Meals are served restaurant-style in the dining room, accommodating special dietary restrictions if needed. Housekeeping services help maintain cleanliness and move-in coordination assistance is provided.
The care services offered at Manor Care Health Services include 24-hour call systems and supervision to ensure residents feel safe and secure at all times. Assistance with daily activities such as bathing, dressing, and transfers is readily available. Medication management services are provided alongside meal preparation according to specific dietary needs such as diabetes diets.
Residents can also benefit from mental wellness programs designed to support their emotional well-being. Planned day trips and scheduled daily activities keep residents engaged and active within the community. Additionally, concierge services are available for any additional needs that may arise.
The surrounding area offers convenient access to parks, pharmacies, restaurants, places of worship, and transportation options, making it easy for residents to explore the local community when desired. Manor Care Health Services - Silver Spring provides a nurturing environment where seniors can receive personalized care while enjoying an active lifestyle within a supportive community setting.
Manor Care Health Services -Silver Spring is located at 2501 Musgrove Road, Silver Spring, MD 20904 in Prince George's County, Maryland
Manor Care Health Services -Silver Spring on seniors.fyi includes 6 photos including images showing interior, waiting area, bedroom, lobby, outdoors, decor, nature, windows, and more.
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