Manor Care Health Services -Silver Spring
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2501 Musgrove Road, Silver Spring, MD 20904
For more information about senior living options: (844) 490-3973
The staff at Manor Care/ProMedica Silver Spring are consistently praised for their kind and attentive care towards patients. Nurses Shaye and Ruth, along with the Director of Nursing Mr. Hannock, received specific commendation for their exceptional service. Family members appreciate the helpfulness and patience of the staff, particularly in facilitating communication between residents and their loved ones during the pandemic. The facility is noted for its clean and spacious private rooms equipped with necessary amenities for residents. Residents enjoy a variety of activities and have access to additional services like hair styling once a week. Many family members express gratitude for the professionalism and thoroughness of the therapists and nursing staff in caring for their loved ones. Despite challenges, some families feel reassured by the level of care provided to their relatives, alleviating their initial concerns about the facility.
The staff have been less than communicative with family members about patient issues, despite clear requests for updates. A nurse exhibited inappropriate behavior by screaming into her phone while caring for a patient. Food service staff were unhelpful and provided contradictory information about available food options. There are concerns that some staff may be homophobic, potentially impacting the quality of care provided. A patient's wallet was stolen, leading to significant distress and complications for the family in retrieving IDs and managing finances. Staff shortages contributed to decreased attention and care for residents. Some reviews highlighted the nursing staff as uncaring and unpleasant, making communication difficult due to language barriers. Personal items frequently went missing from patients' rooms, raising concerns about safety and security. The cleanliness of patients' rooms was criticized, with reports of sticky floors and disarray during visits.The experiences of families with loved ones in nursing facilities can vary significantly, as illustrated by the mixed reviews for Manor Care/ProMedica Silver Spring. On one hand, some family members express gratitude for the attentive care their relatives received, particularly highlighting the efforts of specific staff members. For instance, one reviewer praised nurses Shaye and Ruth, Director of Nursing Mr. Hannock, as well as physical therapists Raymond and Keith, noting that their dedication contributed positively to their father's three-week stay. The presence of a dietician who took an active interest in patient meals was also commended, reflecting a high level of engagement from certain staff members during challenging times.
However, alongside these positive testimonies exist significant concerns raised by other reviewers. Some families voiced frustration regarding communication issues within the facility; they reported feeling left in the dark about significant matters affecting their loved ones’ care. One specific instance involved inappropriate behavior from a nurse who shouted into her phone while caring for a patient—an event that prompted complaints but seemingly went unaddressed. This lack of effective communication and follow-through seemed to create an atmosphere where family members felt undervalued in their roles as advocates for those they cared about.
Food service has been another contentious issue among reviewers. Many expressed dissatisfaction with the inability to accommodate dietary needs adequately. One reviewer noted that when they requested certain food items or alternatives for their father’s meals, staff responses were often dismissive or unhelpful. Reports of food service personnel denying milk availability only to later find it suggests a troubling disconnect within operational systems at the facility. Such issues not only affect patients' nutritional needs but also contribute to an overall sense of frustration felt by family members aiming to enhance their loved one's experience.
A more alarming concern noted by several individuals relates to feelings of insecurity and potential neglect within the facility environment itself. A particularly disturbing review described incidents involving theft—namely, one patient's wallet disappearing shortly after admission—and alleged threats made against another resident by staff members. These serious allegations raise red flags about safety protocols and overall monitoring practices at Manor Care/Silver Spring; indeed, such circumstances can deeply impact not only patients' well-being but also familial trust in the facility's ability to provide adequate oversight.
Another aspect that drew criticism was inadequate staffing levels throughout various departments in the facility; these shortages have led to complaints about general care quality and attentiveness during both daily activities and emergencies alike. The realities posed by staffing challenges during ongoing pandemic pressures have left some families questioning whether residents are receiving sufficient care relative to individual needs—a sentiment echoed across various reviews where users emphasized how critical robust staffing is for ensuring proper attention and responsiveness.
However, amid these criticisms exists a contrasting perspective offered by some families who emphasize diligence exhibited by individual caregivers—many expressing appreciation for staff’s kindness during difficult times caused primarily by pandemic restrictions on visitation rights. Certain reviewers highlighted their satisfaction with cleanliness standards maintained across public areas while sharing anecdotal praise regarding activity programs designed specifically to engage residents regardless of physical limitations.
In summary, reviews concerning Manor Care/ProMedica Silver Spring demonstrate a concerning dichotomy between commendable individual actions performed by select staff members contrasted sharply against systemic issues plaguing communication effectiveness within teams responsible for patient care management whatsoever will ultimately shape perceptions held toward this institution moving forward despite its current 4-star Medicare rating—as some maintain it deserved less commendation given observed deficiencies affecting daily operations similarly experienced firsthand through numerous patient interactions shared here accompanying emotional testimonials indicating room for improvement remains paramount across this landscape going ahead.
148 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ronald Reagan Washington National (15 miles away) Baltimore-Washington International (17 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Manor Care Health Services - Silver Spring in Silver Spring, MD offers a welcoming and comfortable assisted living community for seniors. The community provides a range of amenities to ensure residents have all the comforts they need. A beauty salon is available on-site, allowing residents to maintain their personal grooming needs. Each resident has access to cable or satellite TV in their fully furnished apartment.
Transportation is made convenient with community-operated transportation and arrangements can be made for non-medical transportation as well as transportation to doctors' appointments. For those who prefer to stay active, there is a fitness room and outdoor space available. Residents can also enjoy recreational activities in the gaming room, small library, or participate in activities planned by the community.
Meals are served restaurant-style in the dining room, accommodating special dietary restrictions if needed. Housekeeping services help maintain cleanliness and move-in coordination assistance is provided.
The care services offered at Manor Care Health Services include 24-hour call systems and supervision to ensure residents feel safe and secure at all times. Assistance with daily activities such as bathing, dressing, and transfers is readily available. Medication management services are provided alongside meal preparation according to specific dietary needs such as diabetes diets.
Residents can also benefit from mental wellness programs designed to support their emotional well-being. Planned day trips and scheduled daily activities keep residents engaged and active within the community. Additionally, concierge services are available for any additional needs that may arise.
The surrounding area offers convenient access to parks, pharmacies, restaurants, places of worship, and transportation options, making it easy for residents to explore the local community when desired. Manor Care Health Services - Silver Spring provides a nurturing environment where seniors can receive personalized care while enjoying an active lifestyle within a supportive community setting.
Manor Care Health Services -Silver Spring is located at 2501 Musgrove Road, Silver Spring, MD 20904 in Prince George's County, Maryland
Manor Care Health Services -Silver Spring on seniors.fyi includes 6 photos including images showing interior, lobby, waiting area, bedroom, architecture, landscaping, outdoors, nature, and more.
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