Manor Care Health Services -Silver Spring
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2501 Musgrove Road, Silver Spring, MD 20904
For more information about senior living options: (844) 490-3973
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The staff at Autumn Lake Healthcare of Silver Spring are described as compassionate and attentive. Bebe, the activities manager, is praised for organizing engaging and meaningful activities for residents. The care team is commended for professionalism and dedication to residents' recovery. The dietary team is appreciated for offering homemade meals that meet residents' dietary needs. The facility is described as clean, welcoming, and like home. The nurses and support staff are described as compassionate, caring, and loving. The environment is noted as warm and family-like, making residents feel supported. The social workers, especially Shondell and BB, are highlighted for kindness and helpfulness. Autumn Lake Healthcare of Silver Spring is highly recommended for compassionate and professional care.
The reviews describe Autumn Lake Silver Spring as dirty with persistent odors and poor sanitation, including dirty rooms and filthy bedding. Residents are reportedly left unattended for long periods, with basic needs ignored, jeopardizing safety. Personal belongings frequently go missing, and there is little accountability or thorough investigation. The staff are characterized as rude, inattentive, and lacking compassion, with the vast majority cited as uncaring. Management and administration are criticized for inefficiency, poor communication, and questionable billing practices. Call lights are routinely ignored, creating safety risks for residents, especially those with respiratory or other urgent needs. Some reviews allege falsified vital signs and delays in providing requested documentation. There are concerns about infection control and overall cleanliness, including ants, roaches, and unclean common areas. Theft and security concerns are raised, including reported wallet or ID theft and lack of resolution. Several reviews call for the facility to be shut down or heavily overseen due to systemic problems and unsafe conditions.ManorCare Health Services in Silver Spring is best suited for families that prioritize a structured rehabilitation track, solid medical oversight, and an environment that can feel like a workable home during a longer stay. The facility's core strength lies in a rehab-focused team - therapists, nurses, and a leadership cadre that can drive measurable gains for residents recovering from strokes, surgeries, or new nursing needs. For families that want hands-on engagement with clinicians, clear pathways to mobility and daily functioning, and a campus that offers Alzheimer's/Dementia support alongside routine nursing care, ManorCare presents a practical, goal-oriented option.
At the same time, this community may not be the right fit for those seeking a hands-off, flawlessly consistent experience. The review pool reveals a broad range of experiences, with persistent concerns about attentiveness, safety, and reliability. Reports of call lights going unanswered, delays in basic care, disorganized billing, and even allegations of theft or unattended residents recur. In some cases, staff turnover and communication gaps amplify everyday challenges, making steady, predictable care difficult to achieve. For families that require near-perfect consistency, this facility warrants exploring alternatives with stronger, steadier staffing and tighter quality controls.
On the upside, numerous reviewers point to tangible positives that can offset daily uncertainties. When the rehab and nursing teams are aligned, residents gain from hands-on therapy, careful medication management, and a cohesive approach to safety and daily living. The Alzheimer's/Dementia unit is frequently described as well-run, with staff that preserve dignity, help residents stay clean and presentable, and keep engagement levels high through activities and social programming. Several families praise the leadership and specific frontline staff who consistently demonstrate competence, warmth, and responsiveness, especially during complex or lengthy recoveries. In those moments, residents feel cared for and families gain confidence.
Yet the downsides carry enough weight to derail a residing plan if not monitored closely. Care lapses - whether in hygiene, timely medication administration, or attention to call lights - can quickly erode trust and place residents at risk. Reports of persistent odors, dirty rooms, and inconsistent housekeeping raise questions about infection-control practices and maintenance. Billing confusion, discharge planning missteps, and miscommunications about services further undermine confidence. When these issues recur or intensify, they overshadow the strengths of rehab and individualized therapy, making the overall experience a fragile balance between improvement and ongoing concern.
For families navigating a decision, a disciplined due-diligence approach is essential. Before committing, request a direct conversation with the director of nursing and the social work lead to review an up-to-date care plan, staff schedules, and incident logs. Tour several rooms to assess cleanliness and maintenance, and scrutinize the rehab schedule to confirm frequency and intensity of PT and OT. Probe dietary accommodations and menu options - especially for residents with diabetes or other restrictions - and speak with multiple staff from different shifts to gauge consistency. Ask about procedures for safeguarding belongings, the process for addressing grievances, and the transparency of billing practices. A candid, day-in-the-life tour will reveal whether expectations align with practice.
Overall, ManorCare Silver Spring represents a viable choice for families prepared to stay actively involved and to insist on high, ongoing standards. The facility offers meaningful rehab potential, a hands-on nursing leadership presence, and amenities that support longer stays, including a dementia care wing and engaging activities. For others, particularly those who cannot tolerate uneven staffing, variable responsiveness, or recurring safety and billing concerns, it may be prudent to compare alternatives with more consistent performance and stronger reputations for reliability. When managed with vigilant oversight and clear expectations, ManorCare can be a solid partner in recovery; when oversight wanes, the risk of continuing problems remains real and should weigh heavily in the final decision.
148 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ronald Reagan Washington National (15 miles away) Baltimore-Washington International (17 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Manor Care Health Services - Silver Spring in Silver Spring, MD offers a welcoming and comfortable assisted living community for seniors. The community provides a range of amenities to ensure residents have all the comforts they need. A beauty salon is available on-site, allowing residents to maintain their personal grooming needs. Each resident has access to cable or satellite TV in their fully furnished apartment.
Transportation is made convenient with community-operated transportation and arrangements can be made for non-medical transportation as well as transportation to doctors' appointments. For those who prefer to stay active, there is a fitness room and outdoor space available. Residents can also enjoy recreational activities in the gaming room, small library, or participate in activities planned by the community.
Meals are served restaurant-style in the dining room, accommodating special dietary restrictions if needed. Housekeeping services help maintain cleanliness and move-in coordination assistance is provided.
The care services offered at Manor Care Health Services include 24-hour call systems and supervision to ensure residents feel safe and secure at all times. Assistance with daily activities such as bathing, dressing, and transfers is readily available. Medication management services are provided alongside meal preparation according to specific dietary needs such as diabetes diets.
Residents can also benefit from mental wellness programs designed to support their emotional well-being. Planned day trips and scheduled daily activities keep residents engaged and active within the community. Additionally, concierge services are available for any additional needs that may arise.
The surrounding area offers convenient access to parks, pharmacies, restaurants, places of worship, and transportation options, making it easy for residents to explore the local community when desired. Manor Care Health Services - Silver Spring provides a nurturing environment where seniors can receive personalized care while enjoying an active lifestyle within a supportive community setting.
Manor Care Health Services -Silver Spring is located at 2501 Musgrove Road, Silver Spring, MD 20904 in Prince George's County, Maryland
Manor Care Health Services -Silver Spring on seniors.fyi includes 6 photos including images showing interior, lobby, waiting area, bedroom, minimalist, physical therapy, rehabilitation, exercise equipment, and more.
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