Manor Care Health Services - Wheaton
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11901 Georgia Avenue, Wheaton, MD 20902
For more information about senior living options: (844) 490-3973
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The staff at Montcare Wheaton is widely praised as great, with Ronnette described as a guardian angel. The entire Montcare Wheaton staff is considered great, delivering around-the-clock care. Marsha Smith, the social worker, coordinates care and keeps families informed; administrator Ronnie Colbert takes time to ensure things are good. The rehab team is exceptionally helpful, including Miss Samir, Miss Alisa, Miss Fong, and Mr. Lucky. Nursing staff such as Miss Markham, Miss Maria, Miss Keisa, Mr. Vincent, Mr. Steven, and Mr. Tes are professional and attentive. The physical therapy staff is exceptional and dedicated to patient recovery. The facility is described as clean, nicely decorated, and a home away from home, with residents enjoying the activity department. Administrative Director Harlem's Miles is described as wonderful and caring, always available to residents and families. Ms. Mayelie, the Activity Director, is praised as the best and genuinely cares about residents. The rehab and therapy teams are credited with helping residents regain independence, such as walking again. The staff are described as amazing, kind, and friendly, contributing to a welcoming atmosphere. Care and support from staff during recovery from stroke or other illnesses are highlighted as excellent.
The Montcare Wheaton facility is described as a dump, old and dirty, with a strong urine odor. The nursing staff is said to be lazy, unhelpful, and not listening to residents. It can take up to an hour to answer a resident's call bell at night. Residents were left in soiled clothing or in their own feces for extended periods, leading to bedsores. There are serious accusations of neglect and medical negligence, including unreported wounds. The facility is understaffed, with many staff described as incompetent and poor in communication. Families are urged not to send loved ones there; statements like "DO NOT SEND YOUR LOVED ONE HERE" appear repeatedly. The operation is portrayed as disorganized and unsanitary, with security and phone-contact issues. There are claims of elderly abuse and HIPAA violations with little accountability or follow-up.Manor Care Health Services - Wheaton is best suited for families pursuing a recovery-focused stay where the core priority is intensive rehabilitation and hands-on therapy. When the rehab team is fully engaged, residents can make meaningful gains toward independence, with therapists and nursing staff praised for technical skill and steady motivation. The facility often earns high marks for its administration's visibility and their willingness to stay involved with families, helping to coordinate case conferences, update progress, and keep families informed. For short-term post-acute needs - especially after surgeries or strokes - this community can deliver a robust, goal-driven recovery environment that feels like a focused, results-oriented program rather than a generic nursing facility.
Those who should consider alternatives are families seeking consistent daily hygiene, reliable call-bell responsiveness, and airtight safety protocols for longer-term care. A recurring thread in the feedback is concern about cleanliness and odor, inconsistent attention to basic needs, and uneven staffing levels that affect routine monitoring, turning meal times, toileting assistance, and bedside care into a roll of the dice. Several families report lapses in hygiene, delayed responses to alarms, and discrepancies in care that raise questions about overall safety. For residents who require steady, uniform daily oversight, or for those prioritizing long-term privacy, security, and predictable communication, exploring other options may be prudent.
The strongest pro of the Wheaton campus is the rehab pipeline. Physical therapy and occupational therapy are frequently described as well-coordinated, persistent, and capable of delivering real progress. Families repeatedly highlight therapists who push residents to regain mobility, regain confidence, and push through difficult days. When therapy is paired with attentive nursing and proactive social work input, the stay can tilt toward a successful transition back home. In those moments, administrators and case managers who demonstrate proactive engagement - meeting families, explaining plans, and advocating for the patient - can amplify the positive outcomes, making a substantial difference in a resident's trajectory.
Yet the same reports that laud the therapy strength also expose systemic gaps that undermine confidence in the overall experience. Instances of under-staffing, inconsistent medication administration, and lapses in daily hygiene or timely meal service temper the rehab gains. Complaints about unresponsive call bells, limited ability to secure necessary safety measures, and disorganized communication can disrupt progress and erode trust. While several residents and families carry away gratitude for the therapy team and the care they received during a stay, many voices document safety and quality-of-life concerns that cannot be ignored when planning a longer-term residence or a difficult, high-need recovery.
To maximize the odds of a positive outcome if choosing this community, families should insist on early, concrete planning. Prior to admission, request a clear, written rehab plan with daily therapy targets, a designated therapy lead, and a weekly progress conference that includes family. Secure a single point of contact for nursing and a dedicated social worker to navigate discharge planning and community supports. During the stay, monitor call-bell response times, hygiene routines, and the handling of meals and medications; request visible daily rounds by nursing leadership; and advocate for rapid escalation if safety concerns arise. Bring these expectations into the room with staff and insist on prompt attention to any red flags.
In the end, Manor Care Wheaton offers a compelling option for families whose primary objective is aggressive rehabilitation and a caring, engaged administrative presence. The facility's strongest proponents are those who experience steady therapy momentum, clear communication from administrators, and a sense that staff genuinely supports the patient's return home. However, the facility's history of mixed cleanliness and safety reports means this is not a universal fit. For families that prize constant hygiene, flawless call-response, and unwavering safety, alternatives should be compared alongside a careful, in-person evaluation. A well-informed visit - talking with therapists, nurses, and the administrator - will reveal whether this Wheaton campus can deliver the right balance of rehab excellence and day-to-day reliability.
94 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ronald Reagan Washington National (14 miles away) Baltimore-Washington International (22 miles away) Washington Dulles International (23 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Manor Care Health Services - Wheaton is an assisted living community located in the charming town of Wheaton, MD. Our community offers a variety of amenities and care services to ensure that our residents live comfortably and enjoyably.
For our residents' convenience and enjoyment, we provide a range of amenities. There is a beauty salon on-site for haircuts, styling, and other personal care services. Residents can relax and watch their favorite TV shows with cable or satellite TV in their rooms. We offer community-operated transportation to help residents get around the area easily. Our computer center allows residents to stay connected with loved ones and access information online.
A spacious dining room provides restaurant-style dining experiences where delicious meals are served by our dedicated staff. Our fitness room enables residents to stay active and maintain their health. The fully furnished rooms ensure that residents feel at home as soon as they move in. We also have a gaming room for those who enjoy board games or card games, as well as a small library for reading enthusiasts.
Our care services are designed to meet the individual needs of each resident. With our 24-hour call system and supervision, residents can feel reassured knowing that assistance is always available when needed. Our caring staff provides daily assistance with activities such as bathing, dressing, and transfers. We also offer specialized diabetic diets and can accommodate special dietary restrictions to ensure that all residents receive proper nutrition.
At Manor Care Health Services - Wheaton, we prioritize the mental wellness of our residents through our mental wellness program. Medication management is provided to ensure that medications are taken safely and on time.
Our activities program includes concierge services that cater to the unique preferences of each resident. Fitness programs keep residents active, while planned day trips provide opportunities for exploration and socialization outside of the community. Resident-run activities allow individuals to engage with others within the community, fostering friendships and a sense of belonging. Scheduled daily activities ensure there is always something enjoyable happening at our community.
Additionally, our location offers convenience with several parks, pharmacies, physicians, restaurants, transportation options, places of worship, and hospitals nearby. This ensures that residents have easy access to necessary services and amenities in the area.
Overall, Manor Care Health Services - Wheaton is an assisted living community that provides a comfortable and supportive environment for residents. With our comprehensive amenities and care services, residents can enjoy a fulfilling and enriching lifestyle while receiving the assistance they need.
Manor Care Health Services - Wheaton is located at 11901 Georgia Avenue, Wheaton, MD 20902 in Montgomery County, Maryland
Manor Care Health Services - Wheaton on seniors.fyi includes 14 photos including images showing interior, healthcare, building, waiting area, office, lighting, nursing home, lobby, and more.
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Interior
Outdoors
Building
Architecture
Bedroom
Lighting
Lobby
Hallway
Exercise Equipment
Office
Waiting Area
Lights
Nursing Home
Caregiver
