Arcola Health And Rehabilitation Center in Silver Spring, MD
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Information last verified:
901 Arcola Avenue, Silver Spring, MD 20902
For more information about senior living options: (844) 490-3973
The staff at Autumn Lake Healthcare at Arcola is amazing and works hard to maintain a positive environment from leadership. The food service goes above and beyond to keep residents happy. The aides help dress and prepare residents for the day with care. The staff are friendly, attentive, and professional in caring for patients. The nursing staff know the residents well and provide compassionate, attentive care. The facility is clean and has a welcoming, upbeat atmosphere. The rehabilitation team is excellent and helps residents regain strength. The front desk and administration are courteous, helpful, and caring. Families express gratitude for the staff who are kind, patient, and supportive. Overall, the care and dedication of the staff are frequently praised by visitors.
The facility is dated and overcrowded, with four individuals sharing a bathroom. The food is awful. Some night staff are horrible and leave loved ones unattended. The furnishings are dirty, broken, and unsafe. Residents are blamed for their falls, with no systems in place to protect them. The management is dismissive of family input and refuses accountability for misplaced personal items. Do not place loved ones here; it is not a place that prioritizes safety and wellbeing. The facility is scary, neglectful, and staff often ignore family and patient concerns. Much of the equipment is past its shelf life with expired calibration dates. Many staff members are unprofessional, rude, or untrained and unresponsive to medical needs. The administration is inconsistent, with poor communication and slow responses to updates. This place is horrible and does not deserve five-star ratings.This community is best suited for families seeking a rehab-anchored stay with genuinely engaged frontline staff and a consistently warm, encouraging atmosphere. It works well for seniors who need skilled physical and occupational therapy, frequent assistance with daily tasks, and a setting that emphasizes friendly interaction and approachable care. Those who value clean, well-kept grounds, reliable food service, and a social environment with activities will find a good fit here. The facility rewards families who are willing to participate in the care plan, ask questions, and monitor day-to-day operations to ensure approaches stay aligned with a loved one’s needs. This is less ideal for those who expect a uniformly modern building, flawless consistency between shifts, or hands-off family involvement as a rule rather than a recommendation.
The strongest selling points are clear: leadership that emphasizes a positive milieu, staff who demonstrate compassion, and a rehabilitation program that many families credit with meaningful progress. The rehab team is repeatedly praised for its professionalism, attentiveness, and results, patients often regain strength and mobility through persistent, personalized therapy. Food service is described as attentive, with meals that residents find healthy and palatable. The atmosphere around the halls is frequently described as upbeat, clean, and welcoming, with activity coordination that helps residents stay mentally and socially engaged. Across multiple units, administrative staff and front-desk personnel are cited as cooperative and responsive, making the admissions and daily logistics smoother for families navigating transitions.
Yet the picture is not uniformly pristine. A recurring theme is variability in staffing and experience across shifts, with several families flagging concerns about night crews, supervision, and timely communication. Some reviews recount occasions where patients were left unattended or where calls and updates did not come promptly, particularly during overnight hours. There are sharper cautions about maintenance and safety: older furnishings, occasional broken equipment, and reports of mismatches between scheduled activities or meal times and what is actually delivered. A handful of families describe negative experiences with particular staff members or departments, including accusations of unprofessional behavior or miscommunication that undermined trust. Taken together, these threads suggest a facility that can deliver exceptional, person-centered care in the right moments, and is also vulnerable to care gaps if staffing or oversight slips.
When the positives are paired with the cautions, several core tradeoffs emerge. The strong rehab and caring staff often compensate for an older building and occasional logistical hiccups because the therapy outcomes and daily attentiveness frequently translate into real independence gains for residents. A well-led environment can transform a routine day into a structured, supportive experience, and the emphasis on activities helps counterbalance what might otherwise feel like a bland routine. Cleanliness and hospitable front-line service further cushion potential frustrations, making high-quality interactions with nurses, aides, and therapists a central anchor of the resident’s day. However, the offset depends on consistent staffing and reliable communication; when those elements falter, concerns about safety, fall prevention, and timely medical updates tend to re-emerge and can quickly erode confidence.
For families considering alternatives, the clearest signal is to match the facility’s strengths to specific needs. If a loved one requires near-constant supervision, consistently responsive night staffing, and a modern, continuously updated physical plant, other options may be preferable. For those prioritizing robust rehabilitation, a positive social environment, and a team of therapists and nurses who are widely praised for their warmth and competence, Arcola Health and Rehabilitation Center often makes sense, provided one is prepared to be an active partner in care, with regular check-ins, questions, and requests for clarity. In short, this community rewards engaged families who are comfortable navigating variability in day-to-day operations while leaning into the strength of its rehab program and the quality of its caregiving staff.
To make a well-founded decision, prospective families should schedule a multi-faceted visit with a concrete checklist. Confirm the night-shift leadership and onsite supervision structures, and ask for recent examples of how concerns were resolved after family inquiries. Review the cadence of communications: what updates arrive, through which channels, and who is the point person for ongoing questions about therapy, meds, and daily schedules. Inspect the rehab gym and therapy spaces, observe a therapy session, and discuss realistic recovery timelines and discharge plans. Probe maintenance and safety, ask to see the condition of beds, call and alarm systems, and the availability of essential supplies. Finally, when speaking with staff, note both warmth and responsiveness and any patterns of gaps in information or follow-through. With deliberate due diligence, Arcola Health and Rehabilitation Center can be a superb match for those who prize compassionate care, clear therapeutic progress, and a hospital-like commitment to getting residents back to independence.
158 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ronald Reagan Washington National (13 miles away) Baltimore-Washington International (21 miles away) Washington Dulles International (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Arcola Health And Rehabilitation Center in Silver Spring, MD offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV for entertainment. Community operated transportation is provided for residents to easily access local destinations, and a computer center allows them to stay connected with loved ones.
A spacious dining room offers restaurant-style dining experiences, while a fitness room encourages physical activity. The facility is fully furnished and also includes a gaming room and a small library for relaxation and recreation. Private bathrooms are provided in each living space, offering convenience and privacy.
Housekeeping services maintain cleanliness and tidiness throughout the community, while move-in coordination helps new residents settle in comfortably. Outdoor spaces such as gardens provide opportunities for fresh air and tranquility.
Residents can feel supported with 24-hour call systems and supervision, ensuring their safety at all times. Assistance with activities of daily living, including bathing, dressing, and transfers, is readily available. Medication management is handled by trained professionals to ensure proper administration.
The Arcola Health And Rehabilitation Center is committed to the mental wellness of its residents, offering a mental wellness program to support their emotional needs. Special dietary restrictions are catered to with diabetes diets available.
Transportation arrangements are provided not only for non-medical purposes but also for doctors' appointments. A wellness center provides additional resources for health maintenance.
In terms of dining options nearby, there are various cafes and restaurants within close proximity to the facility catering to different tastes. Parks present opportunities for outdoor excursions within the surrounding area while pharmacies ensure convenient access to medications. Medical needs can be met with physicians located nearby along with hospitals in close proximity.
Overall, the Arcola Health And Rehabilitation Center provides a comprehensive assisted living community that combines top-notch amenities and care services to promote an active and comfortable lifestyle for its residents.
Arcola Health And Rehabilitation Center is located at 901 Arcola Avenue, Silver Spring, MD 20902 in Montgomery County, Maryland
Arcola Health And Rehabilitation Center on seniors.fyi includes 7 photos including images showing interior, exercise equipment, trees, outdoor, landscaping, gym, building, fitness, and more.
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Interior
Building
Architecture
Trees
Lobby
Exercise Equipment
Gym
