Manor Care Health Services - Rossville in Baltimore, MD
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6600 Ridge Road, Baltimore, MD 21237
For more information about senior living options: (844) 490-3973
The facility is a great place with caring staff. The reviewer had a wonderful stay and praised the nurses Julia, Voltaire, and Mario. The daytime nurse Barb and aides Aquisha and Wilfred were fabulous. The overall experience was very good and the therapy staff were wonderful. Dee is the best nurse, and Candy, Vivian, and Sally are outstanding aides. The staff are informative, friendly, and easy to work with. The facility is clean, well-maintained, and welcoming. The staff consistently treats patients like family and is dedicated to their recovery. Administrators Isaac and Alexis are helpful and compassionate in navigating care and paperwork. The team is patient, attentive, and supportive to residents and their families. The wound care team does a wonderful job; Dr. W is a caring physician. The new administration is fantastic; care is much better now.
Reviewers alleged that a nurse administered insulin to a non-diabetic resident, which could have been fatal. The facility’s care was described as atrocious and negligent. Dietary restrictions were ignored, with meals that made residents ill. Showers were infrequent, with some residents not receiving a shower for eight to nine weeks. The food was described as inedible. Responses to call bells were slow or absent, leaving residents waiting for help. Evening aides reportedly refused to assist with basic tasks such as changing a roommate’s incontinence care. Roaches were reported in rooms and there was a strong smell of urine. Management and overall communication with families were criticized as unresponsive.Manor Care Health Services – Rossville is best suited for seniors who need intensive rehabilitation and thrive when a robust therapy team drives progress toward going home. The community tends to reward residents who enter with a clear rehab goal and a willingness to participate in structured routines, with therapy-led momentum, clean surroundings, and proactive administrative engagement. It is a fit for families who want transparent care plans, regular therapy updates, and a facility culture that emphasizes activity participation, spiritual services, and visible staff accountability. Those seeking long-term memory care, constant medical surveillance, or a zero-risk environment should look elsewhere, as the reviews show a mixed picture on consistency and safety that can complicate lives for residents with higher vulnerability.
Pros consistently highlighted by reviews include a strong rehabilitation orientation, attentive therapy teams, and a generally clean, well-maintained setting. Physical therapy and occupational therapy care are repeatedly praised for being motivating, with therapists who engage residents effectively and tailor exercises to restore independence. Wound care receives specific commendation, and the overall trajectory of rehab patients often appears positive, with residents regaining mobility and self-care abilities during their stay. Staff kindness is another recurrent strength, with many mentions of compassionate nurses and aides who connect with residents and families, and administrators who are present and responsive. The activities program and chapel services add meaningful social and spiritual dimensions that help reduce isolation, making Rossville feel like a community rather than a sterile facility.
But the strongest pros do not erase the more troubling patterns that emerge in several accounts. The most serious red flag concerns medication safety and oversight, including a high-anxiety instance involving an insulin dose given to a non-diabetic resident, which underscores a real risk if chart review and verification protocols fail at the bedside. Additional patient-safety concerns appear in reports of delayed assistance with daily activities, inadequate response to bells, and inconsistent HELPfulness from staff during critical moments. There are also repeated complaints about showers being skipped for weeks, dietary errors or restrictions not followed, and weight loss tied to poor meal quality. Infection issues, such as UTIs and pneumonia in rehabilitation stays, alongside occasional roach sightings and odors, reinforce the sense that comprehensive medical monitoring and environmental hygiene are not uniformly reliable.
The key question for families is whether the strong rehabilitative thrust and the supportive, engaged staff can offset the recurring gaps in daily safety and in basic comfort. For residents who enter Rossville with clear, objective rehab goals and an involved family prepared to monitor care and advocate for timely responses, the positives can translate into meaningful functional gains and a smoother transition home. The presence of a thoughtful administrator like Isaac, a proactive social work team, and a therapy staff that connects well with patients and families matters, and it can help prevent minor lapses from escalating into serious incidents. In other words, the facility’s capability to mobilize care plans, coordinate services, and maintain an inviting environment provides a counterweight to some of the operational shortcomings.
However, those shortcomings should not be underestimated. If care continuity, timely medication administration, and responsive assistance are non-negotiable, Rossville presents a meaningful risk profile. The combination of intermittent neglect reports, slow call-bell responses, and gaps in basic daily care may be intolerable for residents with high needs, cognitive impairment, or a history of falls. Families should anticipate the possibility of abrupt changes in staffing patterns and the potential need to escalate concerns through administrators or regulatory channels. In short, this community often works best when a resident’s rehab potential is high, and family involvement is substantial and persistent.
For families weighing alternatives, consider options with a track record of more consistent bedside responsiveness, stricter adherence to dietary and med-management protocols, and demonstrable, steady staffing levels. If memory support, constant monitoring, or a higher level of medical oversight is essential, or if a resident requires near-immediate attention to bells and urgent needs, a facility with stronger daily-for-life safety metrics may be preferable. Rossville’s strength in therapy and its engaged administration can be compelling, but the decision should hinge on whether the rehab opportunity justifies exposure to recurring safety concerns and inconsistent daily care. A candid pre-admission discussion should focus on current staffing levels, emergency-response expectations, and concrete plans to address any past lapses.
Bottom line: Manor Care Rossville can deliver excellent rehab outcomes and a caring, activity-rich environment for the right resident, especially when strong family oversight is in place. The main caveat is that the clinical and daily-care safety gaps seen in some reviews are not incidental; they reflect vulnerabilities that can have serious consequences. If choosing this community, demand a detailed, written care plan, insist on visible accountability, request confirmation of staffing patterns and response times, and schedule ongoing family-update reviews. When those safeguards are in place and therapy momentum is solid, Rossville can power meaningful recovery and a respectful, community-oriented stay. If not, alternatives with more predictable medical oversight and consistently timely daily care are worth pursuing to minimize risk and maximize peace of mind.
172 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Baltimore-Washington International (15 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Manor Care Health Services - Rossville is an assisted living community located in Baltimore, MD. Our community offers a range of amenities designed to enhance the lives of our residents. These include a beauty salon, cable or satellite TV, community-operated transportation, a computer center, dining room, fitness room, gaming room, garden, housekeeping services, kitchenette, move-in coordination services, outdoor space, private bathrooms, restaurant-style dining, small library, telephone service, non-medical transportation arrangement services to nearby locations such as doctors appointments and a wellness center. Additionally, we provide Wi-Fi/high-speed internet access for our residents.
Our care services are available 24/7 and include a 24-hour call system and supervision for added safety. Our dedicated staff assists with activities of daily living such as bathing and dressing. We provide diabetes diets and can accommodate special dietary restrictions. Our experienced team also manages medication for our residents and offers a mental wellness program to promote emotional well-being.
In terms of dining options we cater to special dietary restrictions so that every resident's needs are met.
To keep residents engaged and active within our community we offer concierge services and fitness programs. Planned day trips allow residents to explore their surroundings while resident-run activities provide opportunities for socialization. We also have scheduled daily activities to ensure there is always something enjoyable happening at Manor Care Health Services - Rossville.
Our location in Baltimore provides convenient access to various amenities and facilities including 3 cafes nearby for leisurely outings or socializing with friends or family. There are 1 park nearby for enjoying nature walks or picnics. With 16 pharmacies nearby it ensures easy access to medications when needed. A variety of physicians are located within close proximity (7 Physicians nearby) ensuring easy medical attention availability when required. Additionally there are numerous restaurants(15 Restaurants Nearby) where residents can enjoy meals outside the community if desired. Nearby transportation arrangements make commuting hassle-free, and there are also places of worship (1 Places of Worship nearby) for those who desire spiritual fulfillment. Theaters nearby(1 Theaters nearby) offer opportunities for entertainment and enjoyment. Finally, residents have access to nearby hospitals(1 Hospitals nearby) should any medical emergencies occur.
At Manor Care Health Services - Rossville, we strive to provide a comfortable and fulfilling living environment for our residents by offering a wide range of amenities, comprehensive care services, and convenient access to local amenities.
This area of Baltimore, Maryland offers a variety of amenities that cater to senior living needs. With multiple pharmacies such as Giant and Walgreens within close proximity, accessing medication and healthcare essentials is convenient. Additionally, there are several reputable physicians' offices nearby, including Katzen Eye Group and Maryland Vascular Specialists, ensuring easy access to medical care. The area also boasts a range of dining options from fast-food chains like McDonald's and Taco Bell to local favorites such as Schultz's Crab House. For leisure and recreation, residents can enjoy parks like Honeygo Run Regional Park and Eastern Regional Park for outdoor activities, as well as theaters like AMC White Marsh 16 for entertainment. Furthermore, the presence of cafes like Panera Bread and Starbucks provides opportunities for socializing with friends or simply enjoying a cup of coffee. Overall, this part of Baltimore offers a balanced mix of healthcare services, dining options, entertainment venues, and outdoor spaces ideal for senior living.
Manor Care Health Services - Rossville is located at 6600 Ridge Road, Baltimore, MD 21237 in Baltimore city, Maryland
Manor Care Health Services - Rossville on seniors.fyi includes 8 photos including images showing interior, decor, office, rehabilitation, dining, television, bedroom, windows, and more.
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Interior
Decor
Bedroom
Outdoor
Lobby
Exercise Equipment
Waiting Area
