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4.4 from 116 reviews
5 stars
87
4 stars
10
3 stars
4
2 stars
3
1 stars
12
Overall Review of Manor Care Health Services - Rossville
common44 reviews mention this
Staff kindness and responsiveness stand out
Residents and families frequently describe the staff as caring and attentive.
Across many reviews, residents and visitors say nurses, aides, and administrative staff were kind, professional, and helpful, including when questions came up. Several reviewers specifically mention feeling understood and supported, including family members who felt guided through insurance or care planning. A few comments also describe caregivers answering concerns quickly and addressing issues without waiting.
common22 reviews mention this
Cleanliness is repeatedly noted
Many reviewers say the facility is clean and well maintained.
Multiple reviews describe rooms and common areas as clean, including comments about avoiding foul odors and an overall well-kept environment. Cleanliness is also paired with praise for friendly, welcoming staff. There are also a small number of negative mentions, including concerns about bugs or housekeeping needing improvement, which shows cleanliness isnāt viewed uniformly by everyone.
differentiator14 reviews mention this
Therapy support helps residents improve
Residents often credit therapy teams with helping them regain function.
A recurring theme is that physical therapy and occupational therapy staff helped residents make progress toward goals like walking, transfers, and everyday activities. Several reviews describe therapy as motivating and encouraging, with staff giving clear prompts for exercises and providing wound care support. While experiences arenāt consistent, many comments connect therapy care to measurable improvement during rehab stays.
caveat18 reviews mention this
Food quality gets mixed feedback
Dining is a frequent point of disagreement in reviews.
Some reviewers praise meals as tasty, appealing, and even comfortable, with a few mentioning specific desserts and that food looked good. Other residents and families are much less satisfied, describing food as bad, mediocre, too salty, or not matching dietary restrictions, and some mention weight loss. Taken together, dining appears to vary noticeably by individual experience and meal needs.
caveat10 reviews mention this
Call bell delays and staffing concerns
Several reviews describe slow response times to call buttons.
Negative reviews repeatedly mention long waits after pressing the call button, including reports of aides or nurses not arriving promptly for bathroom assistance or medication. A few reviews also describe communication gaps, like unanswered phone calls from family members. Some positive reviews still mention response-time improvements are needed on certain shifts, suggesting the concern is about consistency rather than every interaction being the same.
common2 reviews mention this
Nearby medical options can be close
The area includes nearby hospitals and physician options.
For families who want easier access to care, the surrounding area includes hospital and physician offices within a few miles. This can matter when rehab patients or residents need prompt follow-up. Nearby options shown include both hospital and physician categories, which may reduce how far families must travel for certain medical needs.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
172 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Baltimore-Washington International (15 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
This area of Baltimore, Maryland offers a variety of amenities that cater to senior living needs. With multiple pharmacies such as Giant and Walgreens within close proximity, accessing medication and healthcare essentials is convenient. Additionally, there are several reputable physicians' offices nearby, including Katzen Eye Group and Maryland Vascular Specialists, ensuring easy access to medical care. The area also boasts a range of dining options from fast-food chains like McDonald's and Taco Bell to local favorites such as Schultz's Crab House. For leisure and recreation, residents can enjoy parks like Honeygo Run Regional Park and Eastern Regional Park for outdoor activities, as well as theaters like AMC White Marsh 16 for entertainment. Furthermore, the presence of cafes like Panera Bread and Starbucks provides opportunities for socializing with friends or simply enjoying a cup of coffee. Overall, this part of Baltimore offers a balanced mix of healthcare services, dining options, entertainment venues, and outdoor spaces ideal for senior living.
Pharmacies
Giant (0.3 miles)
Walgreens (0.8 miles)
Rite Aid (1 miles)
CVS Pharmacy (1.6 miles)
CVS Pharmacy (1.6 miles)
Walgreens (1.7 miles)
Giant (2.6 miles)
Restaurants
Sonic Rosedale (0.5 miles)
McDonald's (1.1 miles)
McDonald's (2.5 miles)
Taco Bell (2.5 miles)
Schultz's Crab House (2.5 miles)
Chick-Fil-A (2.6 miles)
McDonald's (2.8 miles)
Physicians
Katzen Eye Group (0.6 miles)
Maryland Vascular Specialists (1.2 miles)
Overlea Personal Physicians (2.4 miles)
Asthma, Allergy & Sinus Center (2.6 miles)
Johns Hopkins White Marsh (2.7 miles)
Patient First (3.7 miles)
301 Building at Johns Hopkins Bayview Medical Center (4.8 miles)
Hospitals
MedStar Franklin Square Medical Center (0.7 miles)
MedStar Good Samaritan Hospital (5.5 miles)
The Charlotte R. Bloomberg Children's Center at Johns Hopkins Hospital (6.5 miles)
Manor Care Health Services - Rossville on seniors.fyi includes 8 photos including images showing interior, office, rehabilitation, decor, television, bedroom, windows, lobby, and more.
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