Manor Care Health Services - Rossville
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6600 Ridge Road, Baltimore, MD 21237
For more information about senior living options: (844) 490-3973
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The staff has been incredible with their level of care and understanding, and they care for families as well. The team did a great job here and is helping patients get to where they need to be. The facility is very clean and the staff have been wonderful. Ms. Brenda, the receptionist, is polite, happy to help, and excellent on the phones. The staff is welcoming, informative and professional and strives for excellence with all patients. The administrative staff is phenomenal. The medical staff are always kind, professional, knowledgeable and cognizant of policies and ethics, and they engage community resources to assist patients in reaching their goals. The staff are very patient, attentive and proficient health care professionals. The administrators are fantastic and help maintain high staff morale to support patient care. The activities department is fantastic and engages patients with meaningful recreation. Administrator Isaac is easily accessible and helps families navigate issues. The team does an excellent job executing effective care plans and providing follow-up treatments for the well-being of their patients. Concerns are addressed promptly by the staff.
The technicians are not always available. The nurse does not ensure medications are taken, and aides leave patients in urine and stool. The management doesn't care at all. The food was so bad that a resident lost 93 pounds. There were roaches in the room. The lack of food and the smell of urine are appalling; callers often have to wait a long time for a nurse. Do not take a loved one there. A mother was attacked by a roommate and staff did not respond promptly. The level of care provided has been deeply concerning. The nurse flirted with a patient's husband and made inappropriate remarks. The facility failed to monitor a patient with a pulse oximeter, contributing to pneumonia. A reviewer had to remove their mother themselves after no nurse responded to a call.The experiences shared about the facility span a broad spectrum, but a strong throughline emerges: many families and patients feel warmly cared for by a dedicated, personable staff, while a number of serious concerns about safety, responsiveness, and basic comfort have also been raised. On balance, the reviews paint a picture of a place where compassion and attentive treatment are genuinely valued, paired with occasional lapses that some families say are unacceptable. Several residents and relatives repeatedly highlight the human side of care - the kindness of individuals, the sense that staff treat patients and their families with respect, and the feeling that the team is invested in getting people back on their feet.
A substantial portion of the praise centers on individual staff members who go above and beyond. Dee, described as "the best nurse ever," and other aides such as Candy, Vivian, and Sally appear in multiple entries as sources of warmth, patience, and practical help. The reception team is frequently singled out for friendliness and efficiency, with Brenda specifically called a "doll," polite, and excellent on the phones. The administrative backbone also gets high marks in many reviews: Isaac the administrator is praised for accessibility, guidance through insurance and red tape, and steady leadership; Alexis the social worker and Mrs. Fowler, the director of social work, receive appreciation for care plan coordination and ongoing support. PTs and other therapists, notably Mr. Peter, are commended for engaging, clear instructions during exercises, and the therapy team more generally is seen as a central pillar of successful progress toward goals and home readiness.
The narrative of care quality is reinforced by overarching impressions of the facility's environment. A recurring theme is cleanliness and a well-maintained facility, with testimonials that the building is "clean," the staff is "informative and professional," and the food is "appealing and tasty." Patients speak of a culture that strives to treat people like family and to address needs not just of the patient, but of their families as well. The focus on proactive planning for the future - care plans that leverage community resources and transparent communication about goals - also surfaces in several positive comments, underscoring a sense that the care team aims to have a coherent, well-thought-out approach to each resident's rehabilitation and well-being.
Accounts from families whose loved ones have thrived there emphasize the care's human characteristics. Phrases like "they are getting me to where I need to be to go home," "the team does an excellent job executing effective care plans," and "the staff is welcoming, informative and professional" recur throughout the positive entries. Families also note the value of staff who recognize and respond to behavioral and emotional needs, with anecdotes about staff using humor appropriately to keep a patient calm and engaged. Several reviewers highlight how the staff not only attends to medical needs but also supports emotional health and family involvement, with staff going out of their way to understand a patient's history, preferences, and routines.
Nevertheless, not every review mirrors this optimistic tone. A number of serious concerns appear, including reports of safety lapses, poor monitoring, and inadequate responsiveness. One reviewer recounted a frightening sequence in which a mother was attacked by a roommate, with insufficient nurse availability and a feeling that a prompt response was not provided, leading to a decision to involve the social worker and management. Another review described poor daily living conditions - roaches in a room, persistent odors, and a lack of adequate cleaning in some areas - combined with delays in the nurse call system and medications not being consistently administered. The same or other reviewers expressed fear about medication administration and the overall attention paid to basic comforts and dignity.
Other negatives focus on specific interactions that left families feeling unsettled or betrayed. A patient described a nurse who flirted with a husband rather than focusing on care, and another family member warned against placing a loved one there due to concerns about the quality of care, the reliability of aides, and the overall management. Food quality and sanitary conditions were repeatedly cited as concerns in some accounts, with particular emphasis on food being poor and the environment smelling of urine in at least one case. In a notably alarming episode, a mother developed pneumonia during rehabilitation, and the family criticized the lack of monitoring - an issue that led them to contact the Ombudsman, county officials, Medicare, and legal counsel to pursue accountability and protection for future residents.
Taken together, these reviews suggest a facility that can deliver highly compassionate, capable, and comprehensive rehabilitation and long-term care when the right team is in place. The best experiences highlight seasoned staff who communicate clearly, coordinate across disciplines, and treat residents as extended family, with improvements in care plans driven by proactive, collaborative engagement. Yet the same pages reveal that patient safety, responsiveness, and basic quality of life are not uniformly upheld. For families weighing options, the contrast is meaningful: the potential for outstanding, person-centered care exists, but it is not guaranteed, and serious lapses have real and lasting consequences for those who rely on the facility for daily care and safety.
For anyone considering this facility, the stories advise careful, on-the-ground assessment of current leadership and staffing patterns, direct conversations with front-line nurses and aides about response times and medication administration, and a clear sense of how management addresses incidents and concerns. The positive testimonials about staff dedication, clean environments, and effective care planning should be balanced against the cautions about safety, consistency, and the quality of daily living conditions. In the end, the care experience appears to hinge on the consistency and reliability of the care team, the leadership's responsiveness, and the facility's ability to address both medical and personal needs with the steadiness that families expect when entrusting their loved ones to rehabilitation and long-term care.
172 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Baltimore-Washington International (15 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Manor Care Health Services - Rossville is an assisted living community located in Baltimore, MD. Our community offers a range of amenities designed to enhance the lives of our residents. These include a beauty salon, cable or satellite TV, community-operated transportation, a computer center, dining room, fitness room, gaming room, garden, housekeeping services, kitchenette, move-in coordination services, outdoor space, private bathrooms, restaurant-style dining, small library, telephone service, non-medical transportation arrangement services to nearby locations such as doctors appointments and a wellness center. Additionally, we provide Wi-Fi/high-speed internet access for our residents.
Our care services are available 24/7 and include a 24-hour call system and supervision for added safety. Our dedicated staff assists with activities of daily living such as bathing and dressing. We provide diabetes diets and can accommodate special dietary restrictions. Our experienced team also manages medication for our residents and offers a mental wellness program to promote emotional well-being.
In terms of dining options we cater to special dietary restrictions so that every resident's needs are met.
To keep residents engaged and active within our community we offer concierge services and fitness programs. Planned day trips allow residents to explore their surroundings while resident-run activities provide opportunities for socialization. We also have scheduled daily activities to ensure there is always something enjoyable happening at Manor Care Health Services - Rossville.
Our location in Baltimore provides convenient access to various amenities and facilities including 3 cafes nearby for leisurely outings or socializing with friends or family. There are 1 park nearby for enjoying nature walks or picnics. With 16 pharmacies nearby it ensures easy access to medications when needed. A variety of physicians are located within close proximity (7 Physicians nearby) ensuring easy medical attention availability when required. Additionally there are numerous restaurants(15 Restaurants Nearby) where residents can enjoy meals outside the community if desired. Nearby transportation arrangements make commuting hassle-free, and there are also places of worship (1 Places of Worship nearby) for those who desire spiritual fulfillment. Theaters nearby(1 Theaters nearby) offer opportunities for entertainment and enjoyment. Finally, residents have access to nearby hospitals(1 Hospitals nearby) should any medical emergencies occur.
At Manor Care Health Services - Rossville, we strive to provide a comfortable and fulfilling living environment for our residents by offering a wide range of amenities, comprehensive care services, and convenient access to local amenities.
This area of Baltimore, Maryland offers a variety of amenities that cater to senior living needs. With multiple pharmacies such as Giant and Walgreens within close proximity, accessing medication and healthcare essentials is convenient. Additionally, there are several reputable physicians' offices nearby, including Katzen Eye Group and Maryland Vascular Specialists, ensuring easy access to medical care. The area also boasts a range of dining options from fast-food chains like McDonald's and Taco Bell to local favorites such as Schultz's Crab House. For leisure and recreation, residents can enjoy parks like Honeygo Run Regional Park and Eastern Regional Park for outdoor activities, as well as theaters like AMC White Marsh 16 for entertainment. Furthermore, the presence of cafes like Panera Bread and Starbucks provides opportunities for socializing with friends or simply enjoying a cup of coffee. Overall, this part of Baltimore offers a balanced mix of healthcare services, dining options, entertainment venues, and outdoor spaces ideal for senior living.
Manor Care Health Services - Rossville is located at 6600 Ridge Road, Baltimore, MD 21237 in Baltimore city, Maryland
Manor Care Health Services - Rossville on seniors.fyi includes 8 photos including images showing interior, decor, office, rehabilitation, physical therapy, exercise equipment, dining, television, and more.
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