Crescent Cities Center

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Crescent Cities Center

4409 E West Hwy, Riverdale, MD 20737

For more information about senior living options: (844) 490-3973

2.3 from 10 reviews
5 stars
2
4 stars
1
3 stars
0
2 stars
2
1 stars
5

Skilled Nursing Facility

Pricing

Crescent Cities Center offers competitive pricing for its private room accommodations, charging $3,923 per month. This rate positions it slightly above the average for Prince George's County, which is $3,792. However, it remains more affordable than the statewide average in Maryland, where private room costs reach approximately $4,112. These figures suggest that while Crescent Cities Center may be a bit pricier than other local options, it still provides a cost-effective choice relative to the broader state landscape. This balance of cost and quality can be appealing for those seeking long-term care solutions in a supportive environment.

Floor plansCrescent Cities CenterPrince George's CountyMaryland
Private$3,923$3,792$4,112

Overall Review

Pros

  • pro The physical therapy group at Crescent Cities Center was very good.
  • pro The grounds of the facility looked well kept and clean.
  • pro The staff at Crescent Cities Center seemed friendly.
  • pro The therapists at the facility were great.
  • pro There was a peaceful environment at Crescent Cities Center.
  • pro The staff at the facility were kind and astute in explaining everything fully.

Cons

  • pro The level of customer service and compassion is deplorable.
  • pro The level of care is unacceptable.
  • pro It's very hard to get someone to answer the phones and provide updates.
  • pro The nurse supervisor's number goes unanswered and the voicemail is full.
  • pro The Director has not returned calls for three days.
  • pro My relative's health has declined since being there.
  • pro Relatives had to call multiple phone numbers simultaneously with no luck reaching anyone.
  • pro The staff's service wasn't welcoming or friendly.
  • pro Nurses are rude, impatient, and slow to attend to basic needs.
  • pro Cockroaches are present in the shared rooms.
  • pro Patients are left unattended in their own waste for prolonged periods of time.
  • pro Visitors entering the facility are forced to endure the stench of urine in the lobby.
  • pro The facility didn't provide adequate care or attention to patients' needs.
  • pro Many residents complained about the staff and quality of care provided.
  • pro Not much service or attention was given to patients, leading to a decision to move them elsewhere.
  • pro Some statements have been paraphrased or condensed.)

Review

Crescent Cities Center, a rehabilitation facility, has received a mixed bag of reviews from families and loved ones of patients currently residing there. A common thread throughout these testimonials is the perceived inadequacy in customer service and overall compassion exhibited by the staff. Many relatives express frustration at their inability to communicate effectively with healthcare providers during crucial times when visitation restrictions are in place due to COVID-19. The lack of timely responses from staff members has left families feeling anxious and helpless as they strive to obtain updates about their loved ones' conditions.

Several reviewers reported persistent difficulties reaching someone who can provide information about their relative?s care. One individual recounted multiple unsuccessful attempts to contact the nurse supervisor, only to be met with a full voicemail box or unanswered calls. In an era where clear communication can help alleviate anxiety for both patients and families, this deficiency stands out as particularly alarming. Despite repeated attempts across various phone lines, many family members found themselves frustrated when they encountered unresponsive staff or lack of knowledge regarding how to transfer calls properly.

Health concerns have been a significant source of distress for several reviewers, pointing to declining health conditions for their loved ones while under Crescent Cities? care. Some relatives expressed that rather than improving the well-being of their family members through rehabilitation services, the facility has contributed to worsening conditions?citing appalling instances such as being left on bedpans for extended periods and not receiving timely assistance with basic needs like bathroom visits or meals. These experiences have led some families to seek immediate transfers out of Crescent Cities in desperate hopes that another facility might offer better supervision and care.

While some noted positive aspects relating to physical therapy services?describing them as "very good"?and highlighting the cleanliness and maintenance of grounds, these compliments were often overshadowed by complaints about nursing staff's attitude. Many individuals characterized nurses as rude and inattentive, emphasizing that despite having competent therapists available, the nursing team fell short in delivering compassionate support or even responding promptly to patient needs. The stark contrast between therapy quality and nursing service continues to trouble families who expect comprehensive care for their relatives.

In more dramatic testimonials, one reviewer described witnessing harrowing scenes where patients were neglected for prolonged periods, leading them to question whether staffing shortages contributed directly to such horrific treatment. The smell of urine upon entry into the facility provided an unsettling welcome that only compounded concerns related to patient dignity within the establishment. Moments like these prompted powerful emotional reactions from relatives who felt helpless seeing other residents endure similarly troubling experiences while unable to advocate effectively due to restricted access.

Despite these glowing criticisms surrounding nursing practices, there were also reports praising specific aspects of Crescent Cities Center's operations?for instance, relationships formed with particular doctors who catered mainly to patients with Kaiser Permanente insurance. Some described interactions with certain staff members as warm and reassuring amidst growing discontent with others' performance levels. Feedback varied widely depending on individual experiences; while there were isolated positive mentions regarding aspects like cleanliness and therapeutic equipment availability, issues surrounding communication gaps persistently undermine overarching sentiments about patient care at Crescent Cities Center.

In conclusion, potential clients must weigh both commendations for various therapies against grave concerns regarding nursing staff behavior before making decisions about placement within Crescent Cities Center for themselves or loved ones seeking rehabilitation services. While some families feel satisfied enough with certain elements of care within this institution?a trend marred by unyielding communication hurdles?the fluctuating quality raises fundamental questions about consistency in service delivery throughout all staffing components dedicated towards rehabilitation efforts.

Features

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.

Transportation

  • Ronald Reagan Washington National (9 miles away) Ronald Reagan Washington National (9 miles away)
  • Baltimore-Washington International (21 miles away) Baltimore-Washington International (21 miles away)

Care Services

  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.

Dining

  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.

Description

Crescent Cities Center in Riverdale, MD is an assisted living community that offers a range of amenities and services to meet the needs of its residents. The facility provides devotional services off-site to cater to the spiritual well-being of individuals. Indoor common areas are available for socialization and relaxation.

The care services offered at Crescent Cities Center cater to specific needs such as diabetic care and high acuity care. This ensures that residents with these conditions receive the specialized attention they require.

Residents at this community can engage in various activities, including devotional activities off-site. These activities allow individuals to participate in their preferred religious practices outside of the facility.

Located in a convenient neighborhood, Crescent Cities Center benefits from its proximity to several amenities. Residents have access to four cafes, providing options for dining out or meeting friends for coffee. There are also two parks nearby, offering opportunities for outdoor recreation and relaxation. In case medical assistance is needed, there are 19 pharmacies, two physicians' offices, and two hospitals in close proximity to the community. Additionally, eight restaurants nearby provide diverse dining options for residents and their families.

Transportation services are readily available with eight transportation options nearby, ensuring residents can easily access shopping centers, entertainment venues, and other destinations in the area. For those seeking spiritual fulfillment, two places of worship are located conveniently nearby. Furthermore, one theater nearby offers cultural experiences and entertainment.

Crescent Cities Center is an assisted living community that strives to provide a comfortable and enriching lifestyle for its residents by offering a range of amenities, top-notch care services, engaging activities, and convenient access to various establishments within the vicinity.

Nearby Places of Interest

Located in Riverdale, Maryland, this neighborhood offers a convenient and vibrant lifestyle for seniors. With easy access to a variety of cafes, pharmacies, restaurants, parks, places of worship, physicians, theaters, and hospitals within a few miles radius, residents can enjoy all the services and amenities they may need. From popular chains like Starbucks and McDonald's to local favorites like Lost Sock Roasters and A Baked Joint, there are plenty of dining options nearby. The proximity to multiple Metro stations allows for easy transportation around the area. Additionally, there are several parks for leisurely strolls or outdoor activities. With reputable healthcare facilities such as Children's National Medical Center and Howard University Hospital nearby, residents can feel confident in their medical care options. Overall, this neighborhood provides a well-rounded community for seniors seeking a comfortable and convenient living environment in Riverdale.

Cafes

  • Vigilante Coffee (0.8 miles)
  • Starbucks (2.5 miles)
  • Starbucks (3.8 miles)
  • Lost Sock Roasters (4.2 miles)
  • The Coffee Bar (5.8 miles)
  • Wine & Butter Cafe & Market (5.8 miles)
  • A Baked Joint (5.9 miles)

Transportation

  • Prince George's Plaza Metro Station (0.8 miles)
  • College Park - University of Maryland Metro Station (1.2 miles)
  • West Hyattsville Metro Station (1.6 miles)
  • Greenbelt Metro Station (3.6 miles)
  • Greenbelt Station (3.6 miles)
  • New Carrollton Amtrak Station (3.9 miles)
  • Rhode Island Ave - Brentwood Metro Station (4.2 miles)

Pharmacies

  • CVS Pharmacy (1.1 miles)
  • CVS Pharmacy (2.1 miles)
  • CVS Pharmacy (2.5 miles)
  • CVS Pharmacy (2.8 miles)
  • Walgreens (2.9 miles)
  • CVS Pharmacy (3 miles)
  • CVS Pharmacy (3.1 miles)

Restaurants

  • McDonald's (1.9 miles)
  • McDonald's (2.4 miles)
  • Chick-Fil-A (3.1 miles)
  • Chick-Fil-A (3.3 miles)
  • McDonald's (4.2 miles)
  • McDonald's (4.3 miles)
  • McDonald's (4.9 miles)

Parks

  • Duvall Playground (2.9 miles)
  • Fort Slocum Park (3.9 miles)
  • Lincoln Park (5.7 miles)
  • Stanton Park (5.8 miles)
  • Meridian Hill Park (5.9 miles)
  • Rock Creek Park (5.9 miles)
  • S Street Dog Park (6.3 miles)

Places of Worship

  • College Park United Methodist Church (3.4 miles)
  • Basilica of the National Shrine of the Immaculate Conception (3.8 miles)
  • Christ Congregational Church (5.3 miles)
  • St Joseph Catholic Church on Capitol Hill (5.9 miles)

Physicians

  • Mary's Center (3.6 miles)
  • Children's National - Main Hospital (4.7 miles)
  • One Medical (5.9 miles)

Theaters

  • Alamo Drafthouse Cinema DC Bryant Street (4.2 miles)
  • Regal Gallery Place & 4DX (6.2 miles)

Hospitals

  • Medstar Washington Hospital Center (4.6 miles)
  • Children's National Medical Center (4.7 miles)
  • Howard University Hospital (5.3 miles)
  • Holy Cross Hospital (6.2 miles)

Frequently Asked Questions

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