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4 from 55 reviews
5 stars
33
4 stars
10
3 stars
2
2 stars
0
1 stars
10
Overall Review of Chapel Hill Nursing Center
common35 reviews mention this
Staff caring and respectful
Many reviewers say the staff is consistently caring, respectful, and helpful.
A large number of residents and family members describe the staff as kind, caring, and respectful. Several mention staff members answering questions, helping with difficult patient needs, and keeping families updated. Others also describe the facility feeling clean and well run largely because of how staff interact with residents and visitors.
caveat4 reviews mention this
Some cleanliness and maintenance issues
Multiple reviewers raise concerns about cleanliness and maintenance.
While some visitors describe the facility as clean, several reviews go the other direction, describing unclean or run-down conditions. A few specifically call out sanitation and maintenance problems and say concerns were not addressed in a timely way. One reviewer also notes visitor and seating conditions that they felt were not safe or sanitary.
common6 reviews mention this
Rehab and therapy support
Reviewers frequently mention rehabilitation and therapy as a key part of care.
Many people looking for rehab describe physical, speech, or therapy support that helped residents improve. Some families also mention therapy staff as professional and attentive, and describe therapy progress like improved mobility or eating. On the other hand, a few negative reviews say therapy needs were not met or the facility was not equipped for their specific rehab situation.
common3 reviews mention this
Activities and faith-based programs
Residents and visitors describe regular activities, including faith-based options.
Several reviews mention community activities that go beyond day-to-day care. One reviewer highlights a Bible study-style program, and others describe resident activities like bingo and social events. A different review also points to special meals for veterans as part of the community life.
caveat3 reviews mention this
Communication and phone responsiveness
Some reviewers report difficulty reaching the facility by phone.
A recurring concern in a few reviews is that calls are not answered or returned, making it hard for families to get updates. These reviews also describe limited communication after they raised issues or tried to check on loved ones. In contrast, other families say staff provided regular updates, but the phone responsiveness complaints come up often enough to stand out.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
63 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Baltimore-Washington International (18 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Randallstown, Maryland, offers a variety of amenities and services that can cater to the needs of seniors looking for a comfortable living environment. The area boasts a selection of dining options such as Original Hawaiian Sno-Ball Ice, Tom's Sports Tavern, and THB Bagelry + Deli, as well as familiar chains like McDonald's and Wendy's. For outdoor recreation, there are several parks nearby like Northwest Regional Park and Freedom Park. Additionally, there are multiple pharmacies in the vicinity including Rite Aid and Walgreens for convenient access to medications. Places of worship such as Bridgeway Community Church and Trinity Lutheran Church offer spiritual support, while theaters like AMC Owings Mills 17 provide entertainment options. Medical facilities like The Physicians Pavilion At Owings Mills and North Hospital Primary & Specialty Care Center are within a short driving distance for healthcare needs. Overall, Randallstown presents a well-rounded community with resources that cater to the diverse needs of seniors seeking a comfortable and convenient living environment.
Restaurants
Original Hawaiian Sno-Ball Ice (0.7 miles)
McDonald's (2.7 miles)
Tom's Sports Tavern (3.4 miles)
Wendy's (3.6 miles)
McDonald's (3.9 miles)
THB Bagelry + Deli (3.9 miles)
Eggspectation (4.2 miles)
Parks
Northwest Regional Park (1.6 miles)
Freedom Park (5.6 miles)
David Force Park (7 miles)
Piney Run Park (7.2 miles)
Patapsco Valley State Park (7.9 miles)
Centennial Park (10 miles)
Meadowood Regional Park (10.3 miles)
Pharmacies
Rite Aid (3.4 miles)
Walgreens (3.7 miles)
Wegmans (4.7 miles)
CVS Pharmacy (4.8 miles)
Martin's Pharmacy (4.8 miles)
Walgreens (4.9 miles)
Jason Pharmaceuticals (5.5 miles)
Places of Worship
Bridgeway Community Church - Owings Mills/Reisterstown Campus (3.4 miles)
Greater Baltimore Temple (6.9 miles)
Trinity Lutheran Church (9.9 miles)
Theaters
AMC Owings Mills 17 (3.6 miles)
Physicians
The Physicians Pavilion At Owings Mills (4.1 miles)
Clinical Associates (4.3 miles)
Richard J Kuntz (4.4 miles)
Northwest Hospital Primary & Specialty Care Center (4.5 miles)
Patient First - Owings Mills (4.7 miles)
Family Medical Associates (4.8 miles)
Katzen Eye Group (4.8 miles)
Cafes
Starbucks (4.4 miles)
Panera Bread (4.8 miles)
French Twist Cafe (6.3 miles)
Tous Les Jours (8.3 miles)
Starbucks (8.4 miles)
Hospitals
Bon Secours Health System (5.2 miles)
Lifebridge Health Campus Service (9 miles)
Sheppard Pratt Health System (10.2 miles)
Johns Hopkins Medicine at Green Spring Station (10.3 miles)
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