Chapel Hill Nursing Center
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4511 Robosson Road, Randallstown, MD 21133
For more information about senior living options: (844) 490-3973
The staff are friendly, professional, and compassionate in caring for residents. The facility has a warm, family-like atmosphere with caring staff. The rooms are nicely decorated and the facility is clean and well maintained. The rehabilitation and therapy services are excellent and second to none. The staff keep families updated on patients' conditions. The daytime aide Marcia is very nice and respectful with all residents. Nurse Beverly is a blessing, and patients are fortunate to have her. The staff are frequently praised for making Chapel Hill a shining star.
This place really needs to be shut down. This place should be shut down! This place is so unprofessional and unequipped to handle a rehab such as mine. The place was dirty, run down, and the staff was extremely hostile and uncaring. The lack of dignity given to the patients is appalling. There is not enough physical therapy. The food is horrible and unidentifiable. Do not send anybody you care about there.Chapel Hill Nursing Center appears to be a place that inspires a wide range of experiences, from heartfelt praise to pointed critique. On the positive side, many visitors describe a facility where care is delivered with warmth, respect, and a genuine sense of compassion. A common thread is the belief that staff treat residents with kindness and dignity, and that families feel seen and heard during trying times. One reviewer called the experience "excellent," noting that the staff was "very respectful and kind to my pop." Another person emphasized that the staff is "friendly, professional and compassionately care for the residents," while a third observed that their loved one was "clean and well cared for at the time of my visit." The consistency of praise for the staff's dedication to residents' well-being stands out across several accounts.
Communication and rehabilitation services receive frequent compliments. Several reviewers highlight proactive and informative care teams, with phrases such as "the staff is always calling to give updates on my mom's condition," and "the therapy that she has received to rehab her is second to none." There is appreciation for structured care planning and involvement of families, including a family meeting every 30 days to discuss the patient's status. The presence of programs designed to support recovery - ranging from eating and speech therapy to mobility goals like sitting up or standing - appears to be a strong selling point for those who view the rehabilitation offerings as a core strength of the center. The environment is also described as pleasant and well-kept, with rooms that are nicely decorated and the facility generally clean.
Not all feedback is uniformly positive, however. A number of reviewers raise concerns about the day-to-day atmosphere, safety, and communication practices. Some describe encounters with staff or systems that feel harsh or impersonal, such as reports of nurses "cursing at the elderly patients" and residents encountering codes or access procedures that give the impression of a locked-down environment. There is also criticism about hearing and visibility for visitors, including comments that staff can be hard to hear through masks and that certain access codes or entry procedures can create a sense of being in a controlled or gated space. These perspectives suggest that, for some families, the facility's security and communication protocols can feel restrictive or less than welcoming.
Too many reviews juxtapose warmth with serious alarm. A few accounts express meaningful concern about the overall quality of care and facility conditions. One reviewer described a situation where a family member experienced what they characterized as appalling care, with unresponsiveness to physical therapy needs and a sense that staff did not prioritize the patient's mobility. Another account used very strong language, calling for the facility to be shut down after describing the patient's experience as dirty, run-down, and staffed by hostile personnel. Additional comments describe problems with dignity - patients sitting soiled, food that is unidentifiable, and a lack of timely communication with families. Taken together, these reviews convey a fear that, for some residents, the basic standards of cleanliness, responsiveness, and respectful treatment are not consistently met.
There are also sharp, more personal critiques aimed at specific staff experiences. One reviewer recounted a negative interaction with human resources, detailing what they felt was unprofessional behavior by a receptionist and a dismissive, insincere approach when attempting to escalate a concern. The account describes a sense of being talked down to and a perceived lack of genuine willingness to help, which stands in stark contrast to the more uniformly positive depictions of individual caregivers. This perspective underscores how visitor experiences can hinge on interpersonal interactions and the tone conveyed by staff when addressing concerns or requests.
Despite the spectrum of experiences, several reviews emphasize the facility's small, homey feel and the dedicated, compassionate intent of many employees. Observations about a "warm family-like caring atmosphere," a smaller facility that can offer more patient-oriented care, and a sense of veterans' meals and community involvement contribute to a narrative of a place that can feel welcoming and intimate. The charm of a smaller, home-style environment - combined with attentive and caring staff - appears repeatedly as a counterpoint to the criticisms, painting Chapel Hill Nursing Center as a place with real strengths and real challenges.
In recap, Chapel Hill Nursing Center is depicted as a place of genuine care, where many families feel their loved ones are treated with kindness, attention, and active rehabilitation support. Yet it also faces significant scrutiny from others who report inconsistent experiences with staff behavior, communication practices, safety, and basic daily livability. The shared takeaway is a facility that holds strong potential when care teams are consistently aligned in empathy, responsiveness, and diligent communication, but one that also reveals notable gaps that can leave families worried about dignity, accessibility, and the reliability of the overall care environment.
63 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Baltimore-Washington International (18 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Chapel Hill Nursing Center in Randallstown, MD offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon where residents can indulge in pampering treatments, as well as access to cable or satellite TV for their entertainment needs. Community-operated transportation is available for easy access to nearby destinations, and a computer center allows residents to stay connected with loved ones.
Dining options are abundant at Chapel Hill Nursing Center, with a spacious dining room where restaurant-style meals are served. Special dietary restrictions can be accommodated to meet individual needs. For leisure activities, residents can enjoy the fitness room or engage in various games at the gaming room. The outdoor space and garden provide an inviting environment for relaxation and fresh air.
To ensure a clean and comfortable living environment, housekeeping services are provided. Each resident has a fully furnished private room with their own bathroom. Move-in coordination is offered to assist new residents during the transition process.
Care services at Chapel Hill Nursing Center prioritize the well-being of residents with 24-hour supervision and a 24-hour call system for immediate assistance if needed. Trained staff members provide assistance with activities of daily living, such as bathing, dressing, and transfers. Medication management is also provided to ensure accurate and timely administration.
Additionally, there is a mental wellness program in place to support the emotional health of residents. Transportation arrangement is available for non-medical purposes as well as scheduled transportation to doctors' appointments. A wellness center offers additional resources for maintaining physical health.
For social engagement and recreational opportunities, concierge services are available along with fitness programs tailored to various abilities. Planned day trips allow residents to explore nearby attractions while resident-run activities encourage social interaction within the community. Scheduled daily activities provide opportunities for learning, creativity, and entertainment.
The location of Chapel Hill Nursing Center offers convenient access to various amenities in the surrounding area. There are two cafes nearby for residents to enjoy a cup of coffee or meet with friends. Parks provide opportunities for outdoor activities and relaxation. Close proximity to pharmacies ensures easy access to medication and supplies, while nearby physicians offer convenient medical care. The abundance of restaurants allows residents to explore different dining options, and places of worship cater to spiritual needs. Lastly, theaters offer entertainment options for residents seeking cultural experiences.
Overall, the Chapel Hill Nursing Center in Randallstown, MD provides a comprehensive assisted living community with a wide range of amenities and care services that prioritize the well-being and comfort of its residents.
Randallstown, Maryland, offers a variety of amenities and services that can cater to the needs of seniors looking for a comfortable living environment. The area boasts a selection of dining options such as Original Hawaiian Sno-Ball Ice, Tom's Sports Tavern, and THB Bagelry + Deli, as well as familiar chains like McDonald's and Wendy's. For outdoor recreation, there are several parks nearby like Northwest Regional Park and Freedom Park. Additionally, there are multiple pharmacies in the vicinity including Rite Aid and Walgreens for convenient access to medications. Places of worship such as Bridgeway Community Church and Trinity Lutheran Church offer spiritual support, while theaters like AMC Owings Mills 17 provide entertainment options. Medical facilities like The Physicians Pavilion At Owings Mills and North Hospital Primary & Specialty Care Center are within a short driving distance for healthcare needs. Overall, Randallstown presents a well-rounded community with resources that cater to the diverse needs of seniors seeking a comfortable and convenient living environment.
Chapel Hill Nursing Center is located at 4511 Robosson Road, Randallstown, MD 21133 in Baltimore County, Maryland
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