Autumn Lake at Ballenger Creek in Frederick, MD
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347 Ballenger Center Drive, Frederick, MD 21703
For more information about senior living options: (844) 490-3973
The facility is nice and the staff are very helpful. The reviewer's wife is very happy with the staff and operations at Autumn Lake, calling it a great place for healing. The staff on bed 506A were outstanding. Nurse Sherry provided a comforting hug. An aide who brought a snack from home was described as a hero. The reviewer would recommend Autumn Lake. The staff are friendly and experienced, going above and beyond to keep patients happy. Ms. Seymour is described as a gift to patients, making residents feel at home. Autumn Lake took good care of the reviewer's dad. The physical therapy staff were amazing and motivated patients daily. Brie and Hannah provided great OT and PT care. All aides were helpful and accommodating.
They regarded the facility as the worst they had ever encountered. They would not put a stray dog under the care of this facility. The care became sub-par within about three days. Medications were repeatedly dosed incorrectly and never at the same times. The meals were described as inedible, including burnt lasagna and plain white bread with nothing else. Thanksgiving dinner arrived cold and inedible, served in the resident's room. The ham served was rotten. Care and compassion were nil. Residents were left sitting in a saturated bed for hours. The call bell was not answered promptly, leaving residents waiting for help.Autumn Lake at Ballenger Creek is best suited for families prioritizing rehabilitation-focused care with a therapy-driven routine and a social, engaging daily life for a recovering loved one. The community has shown real strength in physical therapy, wound care, and day-to-day engagement when operations run smoothly. Residents who respond to structured schedules and proactive therapy tend to make meaningful progress, and several families highlight competent nurses and aides who help keep recovery moving. The setting itself is clean and organized, with front-desk staff and activity programming that can foster a sense of safety and motivation for someone who thrives on purposeful activity. In short, this location serves well those who measure success by therapy milestones and post-acute gains.
Alternatives merit serious consideration for anyone with concerns about consistency and daily reliability. Across reviews, recurring red flags focus on medication timing and dosing errors, meals delivered late or cold, and slow or incomplete responses to call bells - issues that can erode safety and comfort. Cleanliness and housekeeping are not uniformly dependable, with complaints about bathrooms, laundry, and room upkeep. Administrative communication often emerges as a weak link, particularly around discharge planning and doctor visits. For families that require unwavering staffing, predictable night coverage, and rock-solid daily accountability, looking at other facilities, or different Autumn Lake locations, is a prudent move.
On the upside, the strongest case for Autumn Lake Ballenger Creek rests on the therapy and care teams when they operate at full strength. Multiple residents and families praise therapists, wound care specialists, and direct-care staff who consistently go beyond basic care to support progress and morale. Hayley, the wound care nurse, and several therapy leaders regularly receive positive notes for competence and compassionate bedside manner. The activities program can be lively and meaningful, helping maintain mood and social connection, which matters for overall recovery and long-term well-being. For families who want a facility that can deliver steady, tangible rehab gains, these elements often carry the day.
The most consequential drawbacks surface in everyday reliability. There are credible reports of medications not being administered correctly or on time, meals not arriving as promised, and night-shift gaps that leave residents waiting for help. Safety concerns - ranging from delayed assistance to bed adjustments or toileting help - appear in multiple accounts, including episodes that led families to question the level of supervision and care. Administrative friction and mixed experiences with leadership further complicate consistency, making discharge planning and ongoing care depend heavily on the specific staff on duty. In essence, the gaps undermine the otherwise strong therapy story and can cap the facility's potential for steady, worry-free care.
When deciding, employ a disciplined, real-world test. During a tour, press for specifics: the on-site leadership structure, night-shift coverage, and the latest quality assurance metrics; request to review incident and medication error logs; observe call-bell response times during peak hours; sample meals at different service times; examine housekeeping standards in multiple rooms; and talk with current families about their experiences with discharge coordination. If rehab is the primary goal, insist on a transparent therapy schedule, measurable progress benchmarks, and a reliability plan for doctors and transports. Compare with other nearby options to gauge consistency in daily care, not just clinical outcomes.
Ultimately, Autumn Lake at Ballenger Creek can be the right match for families who value robust rehabilitation, engaged activities, and front-line warmth from nurses and aides when the facility is at its best. However, the mix of genuinely concerning reports about medication management, meal quality, housekeeping, and administrative communication cannot be ignored. The prudent approach is a careful, in-person assessment that probes staffing stability, day-to-day operations, and the facility's track record on discharge planning. For some families, this location will deliver the caregiver-aligned rehab needed; for others, sharper oversight and steadier day-to-day reliability may point toward alternatives within the market or across the Autumn Lake network.
21 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Autumn Lake at Ballenger Creek in Frederick, MD is an exceptional assisted living community that provides a range of amenities and care services to ensure the comfort and well-being of its residents.
Our residents can enjoy the convenience of cable or satellite TV in their fully furnished living spaces, as well as a dining room where they can savor delicious meals prepared by our skilled kitchen staff. For those who prefer to cook their own meals, each apartment also comes with a kitchenette.
Our community boasts beautiful outdoor spaces and gardens where residents can relax, take walks, or engage in activities. Wi-Fi/high-speed internet and telephone services are available for residents to stay connected with friends and family.
We understand the importance of assisting our residents with their daily needs, which is why we offer 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated staff also coordinates with health care providers to ensure seamless medical support for our residents. Additionally, we provide diabetes diets, medication management, and mental wellness programs tailored to individual needs.
At Autumn Lake at Ballenger Creek, we prioritize the dietary requirements of our residents by offering special dietary restrictions options. We believe that engaging in various activities is key to promoting a vibrant lifestyle for our residents; therefore, we have scheduled daily activities that cater to different interests and preferences.
Our community is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals. Transportation arrangement for medical purposes and doctors' appointments is also provided.
Experience luxurious yet compassionate assisted living at Autumn Lake at Ballenger Creek.
Located in Frederick, Maryland, this area offers a range of healthcare options with several physicians' offices, pharmacies, and hospitals within close proximity. The community also provides convenient dining choices with various fast food and sit-down restaurants nearby. For leisure activities, there are parks like Ballenger Creek Dog Park and Baker Park for outdoor enjoyment. Additionally, cafes such as Panera Bread and Frederick Coffee Co & Cafe provide cozy spots to relax with a cup of coffee. Overall, this part of Frederick offers a mix of healthcare services, dining options, and recreational amenities that may be appealing to seniors looking for a convenient and vibrant neighborhood to call home.
Autumn Lake at Ballenger Creek is located at 347 Ballenger Center Drive, Frederick, MD 21703 in Frederick County, Maryland
Autumn Lake at Ballenger Creek on seniors.fyi includes 6 photos including images showing interior, architecture, patio, pergola, outdoor space, building, exterior, parking, and more.
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