Autumn Lake at Ballenger Creek in Frederick, MD

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  • Interior

    A modern living room with comfortable seating and stylish decor.

  • Building

    A commercial building with a parking area in front, captured during the daytime.

  • Architecture

    A sunlit courtyard with a pergola providing shade over the patio.

  • Outdoor

    A spacious outdoor patio with tables, chairs, and a pergola on a sunny day.

  • Exercise Equipment

    A spacious and well-equipped physical therapy and rehabilitation center featuring various exercise machines.

  • Healthcare

    A clean and modern hospital room with two patient beds.

Autumn Lake at Ballenger Creek in Frederick, MD

Autumn Lake at Ballenger Creek is a nursing home community in Frederick, MD.

Information last verified:

347 Ballenger Center Drive, Frederick, MD 21703

For more information about senior living options: (866) 208-4318

3.7 from 110 reviews
5 stars
67
4 stars
7
3 stars
0
2 stars
5
1 stars
31

Overall Review of Autumn Lake at Ballenger Creek

differentiator 4 reviews mention this

Activities keep residents engaged

Residents describe meaningful, scheduled activities that help them feel less isolated.

Several reviews highlight that the activities program is active and that residents are involved rather than just watching TV. One reviewer specifically praises the director of activities for daily check-ins and games, and another mentions frequent laughter through activities. Others describe residents being happy, engaged, and even staying long-term because of the day-to-day engagement.

caveat 9 reviews mention this

Staffing and call-button responsiveness

Some residents and families report slow responses and inconsistent help when they press for assistance.

A recurring complaint is that help is not always available when requested, including waits for bathroom assistance and delayed responses at night. Multiple reviews describe issues with call buttons not working properly or staff not monitoring room call lights after 10PM. Others mention communication gaps, late notifications, and families having to repeatedly follow up to get care delivered.

caveat 10 reviews mention this

Food quality and meal timing

Many reviewers say meals arrive late or cold and food quality falls short.

Several reviews describe food being delivered cold, late, or not matching expectations, with some mentioning wrong items or very small portions. A few families describe needing to bring outside food because meals were not appealing or not adequate. Even among the more positive experiences, at least one reviewer still calls out that food could be better.

common 6 reviews mention this

Some caregivers provide standout care

Reviews often single out specific caregivers for kindness, professionalism, and wound-care attention.

While reviews overall vary, multiple residents and families mention that individual nurses and therapy staff provide excellent, hands-on support. Several reviews praise wound care in particular, describing a wound care nurse who responds to call lights and provides consistently attentive care. Other reviewers also credit therapy staff with helping residents work toward recovery goals and progress.

caveat 3 reviews mention this

Cleanliness and room condition concerns

Some reviewers report cleanliness issues that required repeated requests.

A few reviews mention the facility needing deeper cleaning, including concerns about bathroom cleanliness and overall room condition. One reviewer describes sticky, dirty areas and trash that was not properly managed, and another notes they had to request a supervisor to address a bathroom that remained unclean. These complaints are paired with dissatisfaction about staffing presence during visits and care needs.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Located in Frederick, Maryland, this area offers a range of healthcare options with several physicians' offices, pharmacies, and hospitals within close proximity. The community also provides convenient dining choices with various fast food and sit-down restaurants nearby. For leisure activities, there are parks like Ballenger Creek Dog Park and Baker Park for outdoor enjoyment. Additionally, cafes such as Panera Bread and Frederick Coffee Co & Cafe provide cozy spots to relax with a cup of coffee. Overall, this part of Frederick offers a mix of healthcare services, dining options, and recreational amenities that may be appealing to seniors looking for a convenient and vibrant neighborhood to call home.

Physicians

  • The Pediatric Center Ballenger Creek (0.4 miles)
  • Frederick Primary Care Associates (0.4 miles)
  • Pediatric Center (0.4 miles)
  • Frederick Pediatric Associates (0.5 miles)
  • Frederick Endoscopy Center (0.6 miles)
  • Dr Xue (0.7 miles)
  • K&K Hearing Associates (1 miles)

Pharmacies

  • CVS Pharmacy (0.4 miles)
  • Walgreens (0.5 miles)
  • CVS Pharmacy (0.7 miles)
  • Walgreens (1.7 miles)
  • CVS Pharmacy (2 miles)
  • CVS Pharmacy (2.2 miles)
  • Crawford (2.2 miles)

Hospitals

  • Occupational Health Solutions (0.6 miles)
  • Advanced Urgent Care (0.9 miles)
  • Children's National Medical Center (0.9 miles)
  • Frederick Memorial Hospital (1.1 miles)
  • FMH Or (1.7 miles)
  • Frederick Memorial Hospital (2 miles)
  • FMH Radiology (2 miles)

Restaurants

  • McDonald's (0.8 miles)
  • Big Papi’s (0.9 miles)
  • Dutch's Daughter (0.9 miles)
  • Burger King (1.1 miles)
  • Waffle House (1.1 miles)
  • Popeyes Louisiana Kitchen (1.1 miles)
  • McDonald's (1.2 miles)

Parks

  • Ballenger Creek Dog Park (1.2 miles)
  • Baker Park (1.6 miles)
  • Carroll Creek Linear Park (1.8 miles)

Cafes

  • Frederick Social (1.5 miles)
  • Panera Bread (1.5 miles)
  • Frederick Coffee Co & Cafe (1.8 miles)
  • Gravel and Grind (2.1 miles)
  • Starbucks (2.2 miles)

Theaters

  • Warehouse Cinemas (2.3 miles)

Frequently Asked Questions

Where is Autumn Lake at Ballenger Creek?
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