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2 from 36 reviews
5 stars
7
4 stars
1
3 stars
1
2 stars
4
1 stars
23
Overall Review of Fairfield Nursing & Rehabilitation Center
common6 reviews mention this
Care quality and staff interaction
Residents and families describe staff who communicate and respond to concerns.
Several reviews highlight excellent or attentive care, describing staff as professional, conscientious, friendly, and responsive when families raise questions. One reviewer also credits a new director of nursing with being approachable and quick to address issues. A few other reviews note that response can be inconsistent, even when some staff members are helpful.
caveat12 reviews mention this
Call button and help delays
Residents describe long waits for help and delays after calling for assistance.
A recurring complaint is that call buttons are ignored or response times stretch far beyond what families expected. Multiple reviewers describe unmet basic needs like bathroom assistance, bathing, or positioning, with residents waiting long periods and sometimes soiling themselves. Others mention that issues can persist until families escalate repeatedly, including waiting around the clock for care to catch up.
caveat10 reviews mention this
Bathing, toileting, and follow-through
Residents and families report problems with hygiene support and daily follow-through.
Many negative reviews focus on bathing and toileting not happening as needed, even after the staff was notified. Families describe situations like lack of assistance with bathroom use, missed showers, or care that required family intervention to get completed. While some reviews are positive about care, the volume and specificity of missed personal-care tasks are a frequent theme in the complaints.
common4 reviews mention this
Food quality and temperature
Dining is sometimes described as good quality, but occasionally arrives cold.
Some reviewers praise the food, calling it excellent and appreciating the quantity and quality. Others describe food arriving cold, including meals like chicken or fries, and note concerns about dietary support in connection with health needs. Overall, dining comes through as a mixed experience depending on the reviewer.
caveat4 reviews mention this
Cleanliness, odors, and upkeep
Reviews give mixed impressions about cleanliness and the condition of shared areas.
A few reviews say rooms looked clean and did not smell of urine when they visited. Other reviewers describe persistent odors, outdated or worn-down surroundings, and problems like spills or dirty conditions. Together, the reviews suggest cleanliness and upkeep can vary from visit to visit and unit to unit.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
96 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Baltimore-Washington International (11 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Crownsville, Maryland is a vibrant and convenient location for senior living, offering a variety of amenities within a short distance. With numerous dining options such as Lures Bar and Grille, Maggiano's, and The Cheesecake Factory nearby, residents can enjoy delicious meals without having to travel far. Additionally, there are reputable physicians and medical facilities like Promd Health and Annapolis Oncology Center in the vicinity for easy access to healthcare services. Pharmacies like Walgreens and CVS Pharmacy are also close by for convenient medication pick-ups. For leisure activities, seniors can catch a movie at Bow Tie Annapolis Mall 11 or Regal Waugh Chapel & IMAX theaters or relax at cafes like Panera Bread and Big Bean. In case of emergencies, Anne Arundel Medical Center is just a short drive away. Overall, Crownsville offers a well-rounded environment with various options for dining, healthcare, entertainment, and relaxation.
Fairfield Nursing & Rehabilitation Center on seniors.fyi includes 10 photos including images showing landscaping, windows, building, parking, living room, interior, bedroom, outdoor, and more.
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