Lorien Health Systems - Columbia

Pros

• Kena is recognized for being kind and responsive to residents’ needs.
• The staff at Lorien Columbia are noted for their good communication and keeping families updated on any issues.
• Many residents appreciate the variety of activities offered at Lorien Columbia, such as bingo, painting, and drawing.
• Physical and occupational therapy services are highly praised for their quality.
• The facility is described as clean and well-maintained by some reviewers.
• Some staff members are acknowledged as pleasant and accommodating in their interactions with residents.

Cons

• The food served to residents is often awful, with vegetarians receiving the same dried-out black bean burger repeatedly.
• Some aides are reported to be condescending and impatient, negatively impacting the emotional well-being of residents and their families.
• There is no written schedule for physical or occupational therapy, leading to long gaps without necessary care.
• Residents have gone days without showers, highlighting a lack of proper hygiene care.
• Response times to call buttons are excessively long, often exceeding 30 minutes before assistance arrives.
• General cleanliness in patient rooms is substandard, with reports of used gloves and soiled linens left unattended.
• Staff attitudes are described as uncaring and unprofessional, creating a hostile environment for both patients and their advocates.
• Many complaints about the facility indicate serious issues with communication and overall nursing care quality.
• There are limited activities available for residents, leaving them primarily confined to their rooms with little engagement.
• Reports of inadequate supervision resulted in residents getting lost or stuck in unsafe areas like fire escapes.

Review

Lorien Health Services has garnered mixed reviews, with many family members expressing grave concerns about the level of care and overall environment in their facilities. A common and troubling theme across several accounts is the quality of food provided to residents. For instance, one complaint recounted how a vegetarian resident consistently received the same dried-out black bean burger, despite requests for a varied vegetarian menu. Other reviewers echoed similar sentiments regarding the overall tastelessness and poor preparation of meals, often arriving cold or unappetizing. This dissatisfaction with meal options significantly undermines the residents' dining experience, particularly for those who require specific dietary considerations.

In addition to food quality, numerous family members have raised alarms about staff interactions with residents. Many narratives highlighted instances where aides displayed impatience or condescension towards their charges, leading to feelings of demoralization among both residents and their families. One reviewer detailed experiences in which waiting times for assistance—such as responding to call buttons—averaged 30 minutes or more. Such delays are particularly concerning given the vulnerability of older adults requiring immediate support. While there were some commendable staff members mentioned in these reviews, they appeared to be exceptions rather than the norm, suggesting systemic issues within staffing and training at Lorien Health Services.

The organization’s lack of structured schedules for physical therapy and occupational therapy sessions was another point of contention among reviewers. Family members reported that their loved ones sometimes went days without necessary rehabilitation services, depriving them of critical care during recovery periods. The absence of clear communication regarding therapy schedules exacerbated these frustrations; individuals felt left in the dark about when vital treatments would occur, ultimately reflecting poorly on the facility’s overall approach to patient care.

Hygiene and cleanliness within Lorien facilities were also significant concerns raised by reviewers. Reports indicated that while some areas appeared relatively clean upon first glance, deeper cleanliness issues were present—many describing unpleasant odors such as urine permeating throughout parts of the facility or used gloves left improperly disposed in open trash cans alongside soiled linens on floors. These conditions not only pose health risks but also portray an atmosphere lacking in dignity and respect for residents’ well-being.

Contrastingly, there were reviews praising Lorien Columbia nursing home specifically for its cleanliness and activity offerings tailored for seniors. Activities like bingo and art classes provided engaging opportunities for residents outside their rooms, fostering social interaction and mental stimulation—a stark contrast to other reports detailing minimal activities available elsewhere within Lorien facilities. Furthermore, some families noted positive experiences with staff communication at this location compared to others under Lorien Health Services management.

The culmination of these reviews paints a concerning picture when it comes to recommending Lorien Health Services as a viable option for rehabilitation or long-term care needs. The juxtaposition between praise for certain departments like physical therapy against broader criticisms surrounding staffing shortages, inadequate hygiene practices, poor food quality, and lackluster resident engagement raises significant questions about accountability within these facilities' management structures. With increasing scrutiny over elder care standards across various institutions nationwide, families seeking compassionate and reliable care should carefully weigh these factors before considering placement at Lorien Health Services' locations.

Parks

• Martin Road Park (1 miles)
• Lake Elkhorn Park (2.3 miles)
• Blandair Regional Park (2.8 miles)
• Centennial Park (3.3 miles)
• Centennial Park (4.1 miles)
• High Ridge Park (5.9 miles)
• Triadelphia Reservoir (6.5 miles)

Physicians

• Hopkins gastroenterology clinic (1 miles)
• American Spine (1.2 miles)
• Aina, Abimbola Center for Maternal and Fetal Medicine (1.3 miles)
• American Vein Institute (1.3 miles)
• Columbia Dermatology Center (1.4 miles)
• Mid Atlantic Nephrology Association (1.4 miles)
• Maple Lawn Surgery Center (2.9 miles)

Hospitals

• Howard County General Hospital (1.2 miles)
• Howard County General Hospital, Johns Hopkins Medicine (1.2 miles)
• Sheppard Pratt Health System (6.5 miles)

Restaurants

• Cured / 18th & 21st (1.4 miles)
• Busboys and Poets (1.4 miles)
• Merriweather Post Pavilion (1.4 miles)
• The Food Market (1.6 miles)
• Akira Ramen & Izakaya (1.6 miles)
• McDonald's (1.7 miles)
• Uncle Julio's (1.7 miles)

Pharmacies

• CVS Pharmacy (1.7 miles)
• Walgreens (2.9 miles)
• Walgreens (3.1 miles)
• CVS Pharmacy (3.2 miles)
• Wegmans (3.6 miles)
• CVS Pharmacy (3.6 miles)
• CVS Pharmacy (4.9 miles)

Cafes

• Starbucks (1.7 miles)
• Café Nordstrom (1.9 miles)
• Starbucks (2.8 miles)
• Starbucks (2.9 miles)
• Starbucks (3.8 miles)
• Starbucks (4.6 miles)
• Tous Les Jours (6.2 miles)

Theaters

• AMC Columbia 14 (1.8 miles)
• Cinemark Holdings (9 miles)

Places of Worship

• Bridgeway Community Church (4 miles)