Villa Rosa Nursing And Rehabilitation
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3800 Lottsford Vista Road, Mitchellville, MD 20721
For more information about senior living options: (844) 490-3973
Villa Rosa is described as solid, with private rooms and a caring, unhurried staff. The staff are said to show love and treat residents without attitude. A family member had a good short-term rehab experience with a private room and supportive therapy team. Visitors report that the staff treated them like family and were consistently attentive. The facility is praised for its small, close-knit staff and an on-site chapel. Reviewers say Villa Rosa has many good employees and would recommend it. Specific staff members (e.g., Ladonna, the rehab staff, Ms Helena) are singled out as pleasant and helpful. A reviewer notes the nurses were professional and well taken care of during the stay.
The receptionist is very rude and hangs up on callers. Under new management, the facility is not well operated and reportedly favors the first report over hearing the employee's side. New management is accused of discrimination by forcing an employee to leave. The interior and exterior conditions are neglected, with a strong odor of urine on arrival. The facility is described as lacking integrity and care toward residents. The place is described as the worst, with residents not receiving adequate care and some being kicked out. Customer service is horrible, with excuses instead of resolutions. The facility is referred to as a storage unit for the elderly, where residents are stored in rooms and forgotten. There are reports of nurses bullying a resident and night shifts refusing to change her. Living conditions are horrible, with no hot water and poor kitchen management.Across the collection of reflections, Villa Rosa presents a strikingly split picture. Some visitors describe an older building that nonetheless offers private rooms and a sense of family-like care when the staff are attentive. They praise staff who treat families with warmth, emphasize that there's no attitude and no rush, and express gratitude for the support their loved ones receive. A few families even highlight private rooms, successful rehab experiences, and therapy teams that helped their relatives reach home. In these accounts, the facility feels solid, with genuine human connection at times, and the overall tone is one of appreciation for staff who show up and do their jobs with care.
Yet, entwined with those positive notes are a chorus of serious concerns about operations, leadership, and day-to-day care. Several reviewers describe new management as abrupt and possibly discriminatory, fast-tracking suspensions or disciplinary actions without hearing the resident's side of the story. One long-tenured employee narrates how the new leadership focused on internal reports and ready-to-punish outcomes, leaving them feeling unfairly targeted and ultimately escorted off the premises. The sense of being treated differently based on who is believed to have told what, rather than on a balanced review of the facts, runs through many of these critiques. The impression is that management style, rather than clinical quality, determines outcomes for staff and residents alike.
Another thread centers on the atmosphere and physical state of the facility, particularly from exterior impressions to internal conditions. A number of reviews depict an environment that feels neglected or outdated, with voices describing odors of urine, insufficient attention to cleanliness, and living spaces that resemble something more industrial than homelike. Several commenters urge owners to reassess leadership and team dynamics, even recommending business or leadership literature as a guide to improving culture and accountability. The strongest admonition is a call to address not only patient care but the broader climate in which staff operate and families interact with administrators.
There is also a robust set of testimonies about specific, painful care experiences. Some families say their loved ones suffered from neglect, inconsistent care, or a lack of timely assistance when help was requested. Complaints include routine delays in answering calls for help, inaccessible hot water in the kitchen areas, and concerns about the overall standard of care in both nursing and rehabilitation services. A particularly stark image painted by several reviewers is that of a "storage unit for the elderly" - a metaphor used to capture a sense that residents could feel forgotten or overlooked rather than cherished as individuals with needs and rights. In one heartbreaking account, a family member describes a horror of being unable to recognize the care pattern that was supposed to promote recovery, with witnesses of bedsores, declines in mobility, and signs of insufficient monitoring.
Still, amid the turmoil, there are voices that insist the facility can be a strong choice for certain families. Positive testimonials describe gentle, compassionate care from specific nurses, therapists, and aides, and they celebrate private rooms that help family members feel more at ease. Some reviewers remind readers that there are good days and bad days, and that when a dedicated team is present, residents can receive meaningful rehab, attention, and support. A few accounts specifically highlight the presence of a chapel and a sense of faith that provides comfort to residents and families alike, reinforcing the idea that personal values and religious or spiritual support can be a meaningful facet of the care experience.
There are also alarming allegations regarding theft, accountability, and staff procedures. A reviewer mentions an expensive tool going missing, with staff reportedly reluctant to pursue camera footage or enforce follow-up, leaving families with little recourse. Another parent recounts an instance of alleged aggression or assault by a staff member, compounding fear and mistrust about how problems are investigated and resolved. These claims contribute to a broader impression that, for some families, governance and oversight may be inconsistent, and that residents' safety and dignity depend heavily on individual staff members rather than transparent, system-wide safeguards.
In sum, the narrative around Villa Rosa is not uniform. It ranges from gratitude for dedicated caregivers who treat residents like family and provide meaningful rehabilitation in a private-room setting, to stern warnings about management, neglect, and a culture in need of serious reform. The most resonant themes center on leadership and listening - whether new management is truly hearing those most affected; whether staff have the support, resources, and guidance to respond promptly and with compassion; and whether the facility can balance efficiency with a humane, resident-centered approach. As these voices show, the facility holds both the potential for genuine, life-affirming care and the risk of serious shortcomings that can undermine trust and safety for residents and their families.
107 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
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Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Villa Rosa Nursing And Rehabilitation is an assisted living community located in Mitchellville, MD. This community offers a wide range of amenities to ensure that residents have a comfortable and enjoyable stay.
The community features a beauty salon where residents can get their hair done and pamper themselves. They also have access to cable or satellite TV for entertainment purposes. Community-operated transportation is available for residents who need assistance getting around.
For those who enjoy being online, there is a computer center with Wi-Fi/high-speed internet access. The dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by the staff. There is also a kitchenette available for those who prefer to cook their own meals.
Residents have access to various spaces for leisure activities such as a fitness room, gaming room, small library, and outdoor space. Housekeeping services are provided to ensure that the common areas and private rooms are clean and well-maintained.
The community also offers move-in coordination services to assist new residents in settling into their new home. Private bathrooms are available in each resident's room for convenience and privacy.
In terms of care services, Villa Rosa provides 24-hour call system and supervision for the safety of its residents. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Medication management is offered to ensure that residents take their medications properly.
Special dietary restrictions are catered to, including diabetes diets and other dietary needs. Transportation arrangements can be made for non-medical purposes as well as visits to doctors' appointments.
In terms of nearby amenities, there are three cafes, two parks, eleven pharmacies, four physicians' offices, eight restaurants, one transportation service center, and one hospital located conveniently close by.
To keep residents engaged and active, Villa Rosa offers concierge services and fitness programs on-site. Planned day trips and resident-run activities provide opportunities for socialization within the community. Scheduled daily activities ensure that residents have a variety of options to choose from.
Overall, Villa Rosa Nursing And Rehabilitation in Mitchellville, MD offers a comfortable and well-equipped assisted living community that prioritizes the well-being and happiness of its residents.
This part of Mitchellville, Maryland offers a convenient location with easy access to pharmacies such as CVS, Wegmans, and Kaiser Pharmacy for any medical needs. There are also several cafes like Starbucks nearby for relaxing outings. In terms of dining options, there is a variety of restaurants including Jasper's, McDonald's, and Golden Corral within a short distance. For medical care, there are reputable physicians offices like Dr Jenkin's Office and Ford Medical Associates in the vicinity. Transportation options are also readily available with the New Carrollton Amtrak Station and several metro stations within reach. Additionally, there are parks like Watkins Regional Park and Allen Pond Park for recreational activities, as well as places of worship and hospitals nearby for spiritual support and healthcare services. Overall, this area of Mitchellville provides a range of amenities essential for senior living.
Villa Rosa Nursing And Rehabilitation is located at 3800 Lottsford Vista Road, Mitchellville, MD 20721 in Prince George's County, Maryland
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