Manor Care Health Services - Bethesda
Save6530 Democracy Boulevard, Bethesda, MD 20817
For more information about senior living options: (844) 490-3973
The staff at ManorCare Bethesda are noted for being responsive and providing updates regarding patient care. Several therapists met with patients promptly to assess their needs and develop treatment plans. Dietary preferences of patients are taken into consideration when planning meals. A staff member was able to assist with transporting a patient when needed, demonstrating some level of responsiveness. Some staff members have been described as caring and competent in their roles, showing that there are individuals committed to patient care amidst the challenges mentioned.
The facility is dirty and unhealthy, with filthy floors and bathrooms that have gone uncleaned despite complaints. Staff responsiveness is severely lacking, leading residents to give up on calling for help. There are significant concerns about the safety and care provided to patients, including a lack of essential equipment like walkers and wheelchairs. Management has been accused of covering up incidents and retaliating against families who voice concerns. The patient-to-staff ratio is alarmingly high, resulting in poor care continuity and inadequate supervision of residents. Residents frequently find themselves in unsanitary conditions, with inconsistent cleaning practices affecting their well-being. There are reports of high turnover among nursing staff, contributing to an unreliable care environment. The facility's claims about staffing levels during inspections are misleading, highlighting chronic understaffing issues. Families express extreme dissatisfaction with the overall quality of care, suggesting that positive reviews may not reflect true experiences at the facility.The experience described by multiple families regarding ManorCare/Montcare Bethesda reveals a deeply troubling picture of the facility’s operations, care standards, and overall environment for patients. Initially drawn to the promised "4-star" rating and reassured by staff during a consultation, families quickly found themselves faced with alarming conditions that belied these claims. One family recounted their decision to select ManorCare after being assured of its quality services only to discover that their father’s intake began poorly—with an extended wait for room assignment and inadequate provisions for basic safety concerning bed design.
As deteriorating circumstances unfolded within just hours of arrival, critical lapses in patient care were painfully evident. Concerns about safety escalated when it became clear that there were no available assistive devices, such as walkers or wheelchairs, despite the facility’s designation as a rehabilitation center. Family members felt compelled to intervene personally in assisting their loved ones with basic needs—like using the bathroom—a situation that should have been handled by trained staff dedicated to patient well-being. The lack of supervision not only highlighted understaffing but also raised alarm about potential accidents given that the resident was classified as a fall risk.
The environmental conditions within ManorCare exacerbated these issues significantly. Families reported rooms showing signs of neglect: unclean bathrooms with mildew, stained carpets, and damaged infrastructure contributing to an overall impression of disrepair. This degradation not only presented hygiene concerns but also fostered an unsettling atmosphere for both patients and visitors alike; many left feeling distressed and dismayed at the perceived disregard for resident dignity. Each family's experience painted an image of a facility more focused on deflecting criticism than providing adequate care.
Moreover, the disconnect between management promises and actual care received led to growing mistrust among relatives seeking assurance about their loved ones’ health needs. Reports indicated instances where medications vital for residents' health were missing or delayed without sufficient explanation—yet another factor undermining confidence in this institution's ability to manage patient care responsibly. What should have been a time of recovery turned into one marked by anxiety over whether basic health requirements would be met.
Responses from some staff members appeared disconnected from what many families observed: while there may have been isolated moments of competence from certain employees, systemic issues persisted throughout the organization. High turnover rates among nursing staff contributed to severe inconsistencies in care delivery; reports revealed ratios skewed unfavorably towards an unattainable level of attention per patient during shifts—especially at night when staffing dwindled further still.
In reflecting on their experiences at ManorCare/Bethesda, it is evident that numerous families shared grave concerns about accountability within the management structure itself; some even noted retaliatory behaviors against residents or their family members when complaints arose regarding quality and conditions. These incidents underscore not just poor operational practices but also emphasize a worrying culture possibly hazardous to both residents’ physical safety and emotional well-being.
Ultimately, those who passed through ManorCare expressed sentiments urging others against entrusting loved ones there due to serious inadequacies ranging from cleanliness standards to responsive patient care protocols—asserting vehemently that prospective patients deserve environments conducive not only to medical recovery but also respectability through dignity-preserving practices. The harrowing testimonials collected paint a narrative steeped in disappointment culminating in urgent calls for change within such facilities tasked with caring for vulnerable populations reliant on adept oversight during difficult times in life.
110 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ronald Reagan Washington National (13 miles away) Washington Dulles International (18 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Manor Care Health Services - Bethesda is a vibrant assisted living community located in Bethesda, MD. Our community offers a wide range of amenities and care services to ensure that our residents' needs are met and they can enjoy a comfortable and fulfilling lifestyle.
Our residents have access to various amenities such as a beauty salon, where they can get pampered and feel their best. They can also enjoy their favorite TV shows and movies with the cable or satellite TV provided. Our community-operated transportation is available for outings and errands, ensuring that our residents stay connected with the local community.
For our tech-savvy seniors, we have a computer center equipped with high-speed internet access so they can stay connected with loved ones and explore the digital world. Our dining room offers restaurant-style dining where residents can savor delicious meals prepared by our skilled chefs. For those who prefer cooking in their own space, we provide fully furnished accommodations with kitchenettes.
We understand the importance of maintaining an active lifestyle, which is why we offer a fitness room and wellness center for exercise and physical therapy sessions. Residents can also engage in friendly competition at our gaming room or relax amidst nature in our beautiful garden and outdoor spaces. Additionally, there is a small library available for book lovers to indulge in their favorite reads.
Our dedicated staff provides 24-hour call system supervision to ensure the safety and well-being of our residents at all times. Assistance with activities of daily living such as bathing, dressing, and transfers is available whenever needed. Our team also assists with medication management, diabetes diets, special dietary restrictions, meal preparation, and service.
We strive to keep our residents engaged in meaningful activities through concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. With two cafes nearby offering delicious coffee options and numerous parks for outdoor recreation nearby, there are plenty of opportunities for exploration within the wider community.
Pharmacies are conveniently located for easy access to medications, and there is a physician's office nearby for medical appointments. Several restaurants in the vicinity offer dining options outside the community, and transportation is readily available for our residents' convenience.
At Manor Care Health Services - Bethesda, we provide a warm and welcoming environment where seniors can thrive and enjoy a comfortable lifestyle while receiving the support they need.
This part of Bethesda, Maryland offers a convenient and bustling environment for senior living. With multiple pharmacies, restaurants, theaters, transportation options, parks, cafes, physicians, hospitals, and places of worship nearby, residents have easy access to essential services and amenities. The proximity to various Metro stations allows for efficient transportation around the area. The abundance of dining options caters to a variety of tastes, while the nearby parks provide opportunities for outdoor recreation and relaxation. Medical facilities such as Holy Cross Hospital and Sibley Memorial Hospital are within reach for healthcare needs. Places of worship like Christ Congregational Church offer spiritual support for those seeking a community connection. Overall, this neighborhood provides a vibrant and well-rounded environment for seniors looking to settle in Bethesda.
Manor Care Health Services - Bethesda is located at 6530 Democracy Boulevard, Bethesda, MD 20817 in Montgomery County, Maryland
Manor Care Health Services - Bethesda on seniors.fyi includes 5 photos including images showing interior, lighting, lobby, dining, bedroom, windows, seating area, television, and more.
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