Manor Care Health Services - Bethesda

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Manor Care Health Services - Bethesda

6530 Democracy Boulevard, Bethesda, MD 20817

For more information about senior living options: (844) 490-3973

4.4 from 122 reviews
5 stars
97
4 stars
5
3 stars
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2 stars
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1 stars
15

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Overall Review of Manor Care Health Services - Bethesda

Pros

  • pro Montcare Bethesda Rehab Center provides a caring and supportive environment for families during important times.
  • pro The staff is professional, attentive, compassionate, and treats residents with dignity and respect.
  • pro Communication with families is clear, and concerns are addressed promptly.
  • pro The facility is clean, modern, and well-maintained, with updated rooms and a fresh, pleasant scent.
  • pro The care team—including nurses, CNAs, and support staff—are dedicated and go above and beyond to help residents.
  • pro Concierge and administrative staff are friendly, approachable, and contribute to a welcoming atmosphere.
  • pro Physical therapy and occupational therapy services are outstanding, helping residents regain mobility and strength.
  • pro The overall atmosphere is warm, friendly, and feels like a close-knit family.

Cons

  • pro The facility is filthy, dusty, and run down, with a strong smell of urine and old food.
  • pro Call lights are slow to respond, often taking 45 minutes to an hour.
  • pro The staff are frequently unresponsive, rude, and fail to address patient needs.
  • pro There are severe staffing shortages and high patient-to-staff ratios, compromising care.
  • pro Administration is accused of false advertising and misrepresenting the facility’s capabilities.
  • pro Medications are found sitting out or unaccounted for, creating safety risks.
  • pro Personal belongings and family heirlooms have gone missing.
  • pro The facility is described as neglectful, with basic needs like bathing and meals inconsistently met.
  • pro Public areas and equipment are poorly maintained, with issues like broken elevators and unclean spaces.
  • pro Many reviews advise against bringing loved ones here and recommend seeking other facilities.

Review

Manor Care Health Services-Bethesda is best suited for families pursuing aggressive, outcomes-driven short-term rehabilitation in a warm, caregiver-led environment. The program centers on daily physical and occupational therapy for clients recovering from surgery, stroke, or acute illness, with a front-line team that communicates clearly and coordinates care. The facility’s cleanliness, recent renovations, and bright, easy-to-navigate spaces reinforce a sense of safety and progress. This is a practical choice for residents whose priority is to regain independence quickly, backed by nurses, aides, and a concierge staff who routinely go the extra mile. In practice, it stands out as a rehab-forward option that delivers tangible mobility gains and attentive, family-oriented care.

Not every situation fits this model. Families seeking long-term custodial care, memory support, or consistently high staffing levels should compare alternatives. Reviews repeatedly flag gaps in responsiveness during night and weekend shifts, plus occasional safety and sanitation concerns. Dietary needs also vary; vegetarian residents report insufficient protein and meals arriving cold. Maintenance and housekeeping can swing from spotless to neglected, and leadership turnover creates mixed experiences. For those prioritizing steady, 24/7 safety and uniform care, another facility with a more stable staffing profile may be wiser.

Yet the strongest positives anchor the decision in the rehab outcome. Therapists are frequently praised for thorough, effective regimens; patients often progress in mobility and function. The rehab department is well equipped, and daily visits are common. The concierge and front desk staff frequently receive commendations for warmth, accessibility, and real-time family updates. Cleanliness and a refreshed ambiance reinforce comfort and motivation. When the goal is a focused, short-term recovery, these advantages can outweigh the negatives. If long-term living becomes the plan, however, the variability in daily caregiving grows more consequential and harder to overlook.

Rehab, nursing, and therapy quality emerge as the reliable pillars. In many accounts, patients regain strength thanks to aggressive PT/OT, and nurses and GNAs provide hands-on support with compassion. The concierge role often proves essential in keeping families informed and engaged. The downside presents as uneven staffing, occasional medication and supply lapses, and concerns about overnight coverage. The facility’s true test is sustaining day-time care quality across all shifts without compromising safety. Families evaluating this community should request current floor-level staffing ratios and a candid discussion of incident history before committing.

Environment and amenities shape the experience. Positive reviews celebrate fresh renovations, clean rooms, accessible bathrooms, and an inviting outdoor space. But several accounts warn of odors, older infrastructure on some wings, and maintenance gaps such as broken elevators or clutter. The best experience couples a proactive therapy team with a spotless setting and a culture that treats residents like family; the worst narrates understaffing and mismanagement that erodes dignity. Much hinges on the specific wing and shift. A thorough visit, with observation of routine care and meal service, is essential to gauge which reality a loved one will inhabit.

The bottom line: Manor Care Bethesda can be an excellent choice for rehab-driven families who are ready to engage with a strong therapy program and a responsive front-office team. It is less suitable for residents who need consistent, predictable, round-the-clock supervision in a uniformly tight, well-run environment. The strongest selling points are standout PT/OT, caring clinicians, a helpful concierge, and a generally clean, refreshed campus. The most serious caveats are substantial staffing variability, safety lapses cited in some reviews, and quality inconsistencies across shifts. Prospective families should schedule a thorough tour, press for current staffing data by shift, confirm dietary accommodations, and ask for recent references from families with similar needs. If another nearby facility offers comparable rehab with steadier staffing, that option may provide greater long-term peace of mind.

Features

Housing

  • 110 resident community capacity 110 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Ronald Reagan Washington National (13 miles away) Ronald Reagan Washington National (13 miles away)
  • Washington Dulles International (18 miles away) Washington Dulles International (18 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Manor Care Health Services - Bethesda is a vibrant assisted living community located in Bethesda, MD. Our community offers a wide range of amenities and care services to ensure that our residents' needs are met and they can enjoy a comfortable and fulfilling lifestyle.

Our residents have access to various amenities such as a beauty salon, where they can get pampered and feel their best. They can also enjoy their favorite TV shows and movies with the cable or satellite TV provided. Our community-operated transportation is available for outings and errands, ensuring that our residents stay connected with the local community.

For our tech-savvy seniors, we have a computer center equipped with high-speed internet access so they can stay connected with loved ones and explore the digital world. Our dining room offers restaurant-style dining where residents can savor delicious meals prepared by our skilled chefs. For those who prefer cooking in their own space, we provide fully furnished accommodations with kitchenettes.

We understand the importance of maintaining an active lifestyle, which is why we offer a fitness room and wellness center for exercise and physical therapy sessions. Residents can also engage in friendly competition at our gaming room or relax amidst nature in our beautiful garden and outdoor spaces. Additionally, there is a small library available for book lovers to indulge in their favorite reads.

Our dedicated staff provides 24-hour call system supervision to ensure the safety and well-being of our residents at all times. Assistance with activities of daily living such as bathing, dressing, and transfers is available whenever needed. Our team also assists with medication management, diabetes diets, special dietary restrictions, meal preparation, and service.

We strive to keep our residents engaged in meaningful activities through concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. With two cafes nearby offering delicious coffee options and numerous parks for outdoor recreation nearby, there are plenty of opportunities for exploration within the wider community.

Pharmacies are conveniently located for easy access to medications, and there is a physician's office nearby for medical appointments. Several restaurants in the vicinity offer dining options outside the community, and transportation is readily available for our residents' convenience.

At Manor Care Health Services - Bethesda, we provide a warm and welcoming environment where seniors can thrive and enjoy a comfortable lifestyle while receiving the support they need.

Nearby Places of Interest

This part of Bethesda, Maryland offers a convenient and bustling environment for senior living. With multiple pharmacies, restaurants, theaters, transportation options, parks, cafes, physicians, hospitals, and places of worship nearby, residents have easy access to essential services and amenities. The proximity to various Metro stations allows for efficient transportation around the area. The abundance of dining options caters to a variety of tastes, while the nearby parks provide opportunities for outdoor recreation and relaxation. Medical facilities such as Holy Cross Hospital and Sibley Memorial Hospital are within reach for healthcare needs. Places of worship like Christ Congregational Church offer spiritual support for those seeking a community connection. Overall, this neighborhood provides a vibrant and well-rounded environment for seniors looking to settle in Bethesda.

Pharmacies

  • CVS Pharmacy (0.6 miles)
  • CVS Pharmacy (1.8 miles)
  • CVS Pharmacy (3 miles)
  • Walgreens (3.1 miles)
  • CVS Pharmacy (3.1 miles)
  • CVS Pharmacy (3.3 miles)
  • Walgreens (3.6 miles)

Restaurants

  • Menchie's Westfield Montgomery Mall (0.6 miles)
  • Silver Diner (2.6 miles)
  • Founding Farmers (2.9 miles)
  • McDonald's (3.2 miles)
  • McDonald's (3.8 miles)
  • Jollibee (4.3 miles)
  • Sichuan Pavilion (4.7 miles)

Theaters

  • AMC Montgomery 16 (0.8 miles)
  • AMC DINE-IN Rio Cinemas 18 (7.3 miles)
  • AMC Tysons Corner 16 (8.5 miles)

Transportation

  • Grosvenor-Strathmore Metro Station (1.7 miles)
  • Medical Center Metro Station (2.5 miles)
  • Twinbrook Metro Station (2.9 miles)
  • Hertz Rent A Car (3.2 miles)
  • Bethesda Metro Station (3.3 miles)
  • Rockville Metro Station (4.4 miles)
  • Forest Glen Metro Station (4.9 miles)

Parks

  • Winding Creek Local Park (3.3 miles)
  • Falls Road Park (3.7 miles)
  • Chesapeake and Ohio Canal National Historic Park (3.8 miles)
  • Chevy Chase Park (4.6 miles)
  • Georgian Forest Park & Tennis Courts (5.5 miles)
  • Rock Creek Park (5.8 miles)
  • Great Falls Park (6.8 miles)

Cafes

  • Tatte Bakery & Cafe (3.5 miles)
  • Starbucks (4.2 miles)
  • Starbucks (6.1 miles)
  • Lost Sock Roasters (7.1 miles)
  • Silver Diner (7.3 miles)
  • Starbucks (7.8 miles)

Physicians

  • Capitol Medical Group (3.6 miles)
  • The Centers For Advanced Orthopaedics (6.2 miles)
  • Occupational Health Consultants (6.3 miles)
  • Potomac Valley Orthopedic (6.5 miles)
  • Foxhall Pediatrics (6.6 miles)
  • Potomac Pediatrics (6.8 miles)
  • Mary's Center (8.3 miles)

Hospitals

  • Holy Cross Hospital (5.3 miles)
  • Sibley Memorial Hospital (6 miles)
  • Adventist HealthCare Shady Grove Medical Center (6.3 miles)
  • MedStar Georgetown University Hospital (8.3 miles)
  • Georgetown University Hospital Pasquerilla Center (8.3 miles)

Places of Worship

  • Christ Congregational Church (6.4 miles)
  • Rockville Evangelical Mission (8 miles)

Frequently Asked Questions

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