Sterling Care Riverside

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Sterling Care Riverside

1123 Belcamp Garth, Belcamp, MD 21017

For more information about senior living options: (844) 490-3973

1.6 from 14 reviews
5 stars
1
4 stars
1
3 stars
0
2 stars
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10

Skilled Nursing Facility

Overall Review

Pros

  • pro Some therapy staff members are described as top-notch, providing excellent care and support to patients during rehabilitation.
  • pro A few nurses were noted for their exceptional performance, demonstrating dedication and compassion towards patients.
  • pro The occupational therapy (OT) and physical therapy (PT) teams received praise for their professionalism and effectiveness in helping patients recover.
  • pro The management team is making efforts to improve the facility, indicating a commitment to enhancing patient care.
  • pro There was recognition of certain aides who do their best under challenging circumstances, highlighting their hard work and dedication to patient care.

Cons

  • pro The night staff is neglectful and unresponsive to urgent patient needs, leading to dangerous situations.
  • pro The facility is rundown and in dire need of repairs, with unsanitary conditions including mold and feces present.
  • pro Patients are expected to use communal bathrooms, posing significant safety and health risks.
  • pro Staff appears overwhelmed and unequipped to provide adequate care for patients.
  • pro There is a lack of effective communication between the staff and patients' families, resulting in confusion and distress.
  • pro Essential medical checks, such as monitoring blood sugar levels, are not performed regularly, leading to serious health consequences.
  • pro Medications are mismanaged, causing patients to be overly sedated or improperly treated.
  • pro The overall management of the facility fails to address critical issues raised by both patients and their families.
  • pro Instances of personal belongings going missing or not being delivered to patients are frequent.
  • pro Families feel helpless due to inadequate attention and care provided to their loved ones during their stay.

Review

The reviews regarding the facility, Sterling of Riverside, present a harrowing picture of inadequate care and mismanagement that has deeply affected multiple patients and their families. The experiences shared by friends and relatives highlight significant issues ranging from neglect to poor communication, leading to tragic outcomes. As an establishment meant to provide rehabilitation and recovery for patients, the facility appears to be falling short in its mission, causing grave concern for those who entrust their loved ones into its care.

Several reviews point to a critical lack of responsiveness from the night staff. One individual noted how their friend faced severe delays when her bed collapsed; despite raising concerns with management about the nightly operations, no discernible improvements followed. This sense of neglect is echoed throughout numerous accounts where patients found themselves struggling without timely assistance, prompting fears about safety and adequate support during crucial recovery times. It raises serious questions about the operational standards being upheld at this rehabilitation center.

In addition to staffing problems, many reviewers reported unsanitary conditions within the facility itself. Disturbing observations included feces on floors and mold in heating units—issues that should not exist in any healthcare environment. Such cleanliness concerns were compounded by reports of insufficient bathroom access for patients; communal bathrooms posed both safety risks and heightened health threats, especially during a pandemic marked by COVID-19. Tragically, one patient’s experience underscores this negligence—after contracting COVID while at Sterling, he suffered immensely due to dehydration before finally requiring hospitalization.

The frustration over medication management was another recurring theme among patient experiences. One reviewer illustrated how their family member was significantly overmedicated post-surgery, resulting in an inability to participate in physical therapy sessions effectively. Despite repeated requests for clarity on medication regimens from healthcare staff members—who appeared oblivious or unresponsive—the condition of the patient deteriorated further until critical issues such as blood clots emerged that necessitated urgent medical intervention.

Communication lapses between staff and families also punctuate these reviews profoundly. Several accounts tell of mishaps involving room changes without prior notice or proper documentation leading family members into unnecessary distress while trying to contact loved ones within a confusing system lacking transparency from higher authorities. Promised amenities like phones remained unavailable long after initial requests were made, leaving vulnerable residents feeling isolated amidst their medical struggles.

While praise was given to certain therapy staff members who appeared dedicated despite overwhelming circumstances—often working short-staffed—the overall impression reveals an organizational crisis within Sterling of Riverside. Conditions like outdated equipment, inadequate nutrition options, and little oversight indicate systemic inefficiencies that can severely affect patient well-being. With grieving family members expressing heartbreak over losses attributed directly or indirectly to neglectful care practices at this facility, it is clear that improvements are urgently needed if it is ever to fulfill its intended purpose as a safe haven for healing rather than suffering.

In conclusion, potential patients must weigh these troubling testimonials seriously before considering Sterling of Riverside as an option for rehabilitation or long-term care. The alarming patterns described suggest not merely isolated incidents but highlight broader systemic failures within the establishment’s operations that could put any resident's life at risk regardless of their initial health status upon arrival. Until substantial reforms occur regarding staffing levels, cleaning protocols, communication practices with families—and perhaps even administrative accountability—it may be wise for concerned relatives seeking quality care elsewhere instead of risking additional emotional trauma in what has become an all-too-familiar narrative steeped in frustration and loss.

Features

Housing

  • 129 resident community capacity 129 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Sterling Care Riverside in Belcamp, MD is a vibrant and welcoming assisted living community that provides its residents with a wide range of amenities and services to ensure a comfortable and fulfilling lifestyle. The community offers beautiful accommodations furnished with everything residents need for a cozy and convenient living environment.

Residents can take advantage of the on-site beauty salon to stay pampered and refreshed. They can also enjoy their favorite TV shows with cable or satellite TV in the privacy of their own room. For those who wish to socialize or explore the area, the community offers community-operated transportation as well as transportation arrangement services.

Keeping up with technology is made easy at Sterling Care Riverside, with a computer center equipped with Wi-Fi/high-speed internet access. Residents can stay connected with loved ones or surf the web at their leisure.

A spacious dining room provides residents with restaurant-style dining experiences, where they can savor delicious meals prepared by the community's dedicated staff. Special dietary restrictions are also accommodated, ensuring everyone's needs are met.

To keep both physical and mental wellness in check, residents have access to a fitness room and wellness center. Activities such as fitness programs, planned day trips, and daily scheduled activities are available for residents to participate in according to their preferences and interests.

For relaxation and entertainment purposes, the community also offers a gaming room, small library, and outdoor space where residents can enjoy fresh air or engage in leisurely activities.

In terms of care services, Sterling Care Riverside ensures round-the-clock support through its 24-hour call system and supervision. Trained staff members are available to provide assistance with activities of daily living such as bathing, dressing, transfers, and medication management. Special attention is given to those with diabetes through specialized meal plans.

The community boasts convenient proximity to various amenities outside its premises. Cafes, pharmacies, physicians' offices, restaurants, transportation facilities, theaters, and hospitals are all easily accessible for residents' convenience.

With its comprehensive amenities, care services, and convenient location, Sterling Care Riverside offers a comfortable and enriching living environment for seniors in Belcamp, MD.

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Nearby Places of Interest

This part of Belcamp, Maryland is a convenient and bustling community with easy access to essential services such as hospitals, restaurants, pharmacies, physicians, cafes, theaters, and transportation options. The Upper Chesapeake Medical Center is in close proximity for any healthcare needs, while a variety of dining options like Arby's, McDonald's, and Cracker Barrel are nearby for dining out. Additionally, there are several pharmacies available for medication needs. For leisure activities, there is the Regal Bel Air Cinema for entertainment and nearby parks like Colonial Acres Playground and Rockfield Park for outdoor recreation. The area also has convenient transportation options with the Aberdeen MARC/Amtrak Station and Edgewood MARC Station within a short distance. Overall, this part of Belcamp offers a well-rounded and convenient living environment for seniors looking to settle in the area.

Hospitals

  • Upper Chesapeake Medical Center (0.2 miles)
  • MedStar Health at Bel Air Medical Campus (6.1 miles)
  • Upper Chesapeake Medical Center (6.7 miles)

Restaurants

  • Arby's (0.7 miles)
  • McDonald's (0.8 miles)
  • Cracker Barrel (1 miles)
  • Riverside Pub and Grille (1.1 miles)
  • Bushmill Tavern (1.4 miles)
  • Bull on the Turf (3.6 miles)
  • Broom's Bloom Dairy (3.7 miles)

Physicians

  • Advanced Dermatology Bel Air (3.5 miles)
  • Dental One Associates of Bel Air (3.5 miles)
  • UM Harford Primary Care at Box Hill (3.6 miles)
  • Thomas, Ronald E, Md - Medical Health Group-Bel Air (3.7 miles)
  • Box Hill Pediatrics (3.8 miles)
  • Mid-Atlantic Surgery Pavilion (4.4 miles)
  • Physicians Pain Care (4.5 miles)

Pharmacies

  • Walgreens (3.9 miles)
  • Wegmans (3.9 miles)
  • Walmart Pharmacy (4.2 miles)
  • Klein's Supermarkets (4.5 miles)
  • Walgreens (4.5 miles)
  • Johnson Family Pharmacy (4.6 miles)
  • Rite Aid (4.6 miles)

Cafes

  • Panera Bread (3.9 miles)
  • Starbucks (4.6 miles)
  • Starbucks (7.3 miles)

Theaters

  • Regal Bel Air Cinema (4.4 miles)

Transportation

  • Aberdeen MARC/Amtrak Station (4.7 miles)
  • Edgewood MARC Station (4.9 miles)

Parks

  • Colonial Acres Playground (6.2 miles)
  • Rockfield Park (7.1 miles)

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