Bel Air Health And Rehabilitation Center

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  • Interior

    A spacious dining area featuring elegant tables and chairs, bathed in natural light from large windows.
  • Decor

    A beautifully decorated space for a celebration with pink tablecloths and balloons.
  • Architecture

    A beautiful residential home with a well-maintained garden and inviting pathway.
  • Windows

    A well-lit office space featuring a table, chairs, and workstations by the window.
  • Garden

    A beautiful outdoor space featuring a garden and patio seating under a clear blue sky.
  • Natural Light

    A well-lit therapy room designed for rehabilitation sessions, featuring a central table and therapy equipment.
  • Healthcare

    A patient sitting in a hospital waiting room, wrapped in a blanket while wearing a mask.

Bel Air Health And Rehabilitation Center

410 East Mcphail Road, Bel Air, MD 21014

For more information about senior living options: (844) 490-3973

2.3 from 25 reviews
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1 stars
15

Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at BAHR provided excellent care, treating residents with dignity and respect, which greatly eased the worries of family members.
  • pro Many families expressed gratitude for the compassionate and attentive treatment their loved ones received from the nursing and therapy staff.
  • pro Residents often felt happy and cared for, thanks to the dedication of various team members who went above and beyond in their roles.
  • pro Families appreciated consistent communication from the staff regarding their loved ones' progress and well-being during their stay.
  • pro Multiple reviews highlighted positive experiences with specific team members who made a significant impact on residents' recovery and comfort.
  • pro The facility was noted for its supportive environment that fostered a sense of security and trust among residents and their families.

Cons

  • pro Ninety-five percent of techs did not change diapers and expressed their reluctance to do so, leaving residents in soiled conditions for hours.
  • pro My great aunt lost 65 pounds and was left with inadequate nutrition due to the poor quality of food served.
  • pro There were multiple complaints about long wait times for call lights to be answered, leading to residents feeling neglected.
  • pro Many staff members appeared indifferent to the needs of the residents, contributing to a low morale among workers.
  • pro The facility was described as unclean and in disrepair, with cluttered hallways and moldy equipment posing health risks.
  • pro Family members felt uninformed about their loved ones' progress during rehabilitation due to lack of communication from staff.
  • pro The overall care provided was criticized as being insufficient, with some patients requiring immediate medical attention after discharge.
  • pro Staff shortages led to inadequate supervision of residents, resulting in numerous falls and safety concerns.
  • pro Food served at the facility was frequently labeled as disgusting and unappetizing by multiple reviewers.
  • pro The facility's management was perceived as neglectful regarding resident care standards and safety protocols during emergencies.

Review

Bel Air Health and Rehab (BAHR) has garnered a mix of reviews, reflecting a complex picture of patient care and services within the facility. While some families commend BAHR for its compassionate staff and effective rehabilitation services, others express serious concerns regarding the quality of care provided to their loved ones. These contrasting experiences reflect not only the diversity in individual circumstances but also highlight deeper systemic issues within nursing home environments.

On one hand, several reviewers laud the dedication and empathy exhibited by staff members at BAHR. For instance, one grateful family shared their heartfelt appreciation for how their mother was treated during her three-week stay for physical therapy. The staff—identified by name as Missy, Jessica, April, Peter, Sam, Hope, and both Karens—were praised for going above and beyond what was expected, providing high-quality care that made a challenging transition easier for both the mother and her family. Such accounts underscore the importance of human connection in caregiving settings and the positive impact it can have on recovery outcomes.

Conversely, there are troubling narratives highlighting significant shortcomings in care at BAHR. A reviewer described their great aunt's experience as deeply concerning; they reported that many staff members were neglectful when it came to changing diapers—a fundamental aspect of daily care. This resident often found herself sitting in soiled or wet attire for extended periods despite multiple requests for assistance. In addition to inadequate hygiene practices, another alarming issue was noted: a dramatic weight loss of 65 pounds during her stay attributed to subpar food quality. These experiences pose serious questions about staffing levels and engagement with residents’ basic needs.

Amidst these critical accounts, some families expressed relief upon transitioning their loved ones into long-term care at BAHR after initial reservations about such facilities fueled by negative online reviews. One caregiver mentioned being overwhelmed with guilt before admitting their mother but felt reassured after witnessing personalized attention from caring staff members like Christina and Chelsey who treated patients with dignity and respect. This sentiment reflects a broader narrative that emphasizes the need to personally engage with facilities rather than rely solely on secondhand feedback when making critical decisions about elder care.

The discrepancies between individual experiences lead us directly into discussions concerning management practices within BAHR which have elicited widespread criticism from various quarters. Reports indicate instances where patients faced prolonged waits for essential assistance; caregivers reported feeling overworked due to understaffing while also underscoring low morale among employees—a factor likely accentuated by insufficient resources to fulfill patient needs adequately. Multiple complaints mention poorly managed facilities plagued by cleanliness issues—with even basic hygiene materials seemingly lacking—increasing concerns over health risks in an already vulnerable population.

The overall impression is mixed: families who had positive experiences commend numerous employees wholeheartedly while also addressing troubling systemic deficiencies that leave some residents vulnerable within this environment meant to be safe and supportive. While physical rehab outcomes appear satisfactory based on certain accounts—especially post-operative recovery—the consistent critique of poor meal quality raises questions about dietary oversight crucially linked to resident health outcomes.

In conclusion, while Bel Air Health and Rehab has received commendations from some families who appreciate attentive staff members dedicated to nurturing residents' well-being through rehabilitation processes, glaring issues remain unaddressed—as evidenced by reviews detailing neglectful behaviors around basic personal care needs or institutional inadequacies like unsatisfactory food service provisions impacting patient health standing significantly worse than anticipated after stays at this facility altogether. This comprehensive review reveals an urgent need for continuous improvement efforts across all aspects of caregiving—from adequate staffing levels ensuring timely assistance—to elevated culinary standards directly supporting resident wellness—a balanced approach is essential if BAHR wishes not only sustain its reputation but also foster trust amongst future residents along their journeys toward recovery together successfully!

Features

Housing

  • 155 resident community capacity 155 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Description

Bel Air Health and Rehabilitation Center is a premier assisted living community located in Bel Air, MD. Our facility offers a wide range of amenities to ensure that our residents have a comfortable and enjoyable stay.

For those who enjoy pampering themselves, we have an on-site beauty salon where residents can indulge in various salon services. We also provide cable or satellite TV for entertainment purposes. Our community operated transportation makes it convenient for residents to explore the local area or run errands.

Our computer center allows residents to stay connected with friends and family through technology. The dining room provides delicious meals in a restaurant-style setting, giving residents the opportunity to socialize while enjoying their food.

To keep our residents active and fit, we offer a fitness room with state-of-the-art equipment. For leisure activities, we have a gaming room, small library, and outdoor space where residents can relax and unwind.

Housekeeping services ensure that living spaces are clean and well-maintained, while move-in coordination assists new residents in transitioning smoothly into our community. Private bathrooms provide privacy and convenience.

We understand the importance of medical care, which is why we offer transportation arrangements for non-medical purposes as well as transportation to doctors' appointments. Our wellness center promotes overall well-being for our residents.

The availability of Wi-Fi/high-speed internet ensures that our residents can stay connected online at all times.

In terms of care services, we provide 24-hour call systems and supervision to ensure the safety of our residents. Assistance with daily activities such as bathing, dressing, and transfers is readily available for those who require it. Our staff is trained in diabetes management and special dietary restrictions to cater to individual needs.

The dining experience at Bel Air Health and Rehabilitation Center takes into account any special dietary restrictions that residents may have.

To keep our residents engaged and entertained, we offer concierge services along with fitness programs and scheduled daily activities. Planned day trips allow exploration of the surrounding area, and resident-run activities encourage socialization within our community.

We are conveniently located near cafes, parks, pharmacies, physicians, restaurants, places of worship, and hospitals for easy access to various services and amenities.

At Bel Air Health and Rehabilitation Center, we pride ourselves on providing exceptional care in a comfortable and supportive environment. Our comprehensive amenities and care services ensure that our residents can live their best lives while receiving the assistance they need.

Nearby Places of Interest

This part of Bel Air, Maryland, offers a convenient location with easy access to a variety of essential amenities for senior living. With several medical offices nearby such as Dr Reddy's Neurology Office and Maryland Hematology & Oncology, seniors can receive quality healthcare services within a short distance. Additionally, there are pharmacies like Walgreens and CVS Pharmacy for medication needs. For dining options, residents can enjoy meals at restaurants such as Looney's Pub and Bagel Works-Bel Air. Parks like Colonial Acres Playground provide opportunities for outdoor recreation and relaxation. The area also features churches like Saint Mark Roman Catholic Church for spiritual fulfillment. Overall, this neighborhood provides a well-rounded environment that caters to the needs of seniors seeking a comfortable and convenient place to live in Bel Air.

Physicians

  • Dr Reddy's Neurology Office (0.1 miles)
  • Bernstein & Robinson Dermatology (0.5 miles)
  • Maryland Hematology & Oncology (0.8 miles)
  • Dr Ali Tabrizchi (0.8 miles)
  • Angelo Joseph Md (0.8 miles)
  • Patient First - Bel Air (0.8 miles)
  • Drs Gehris, Jordan, Day and Associates (0.9 miles)

Restaurants

  • Tea by Two (0.4 miles)
  • Looney's Pub (0.7 miles)
  • Bagel Works-Bel Air (0.8 miles)
  • Black Eyed Suzie's (0.8 miles)
  • La Tolteca (0.9 miles)
  • MaGerk's Pub (0.9 miles)
  • Double T Diner (0.9 miles)

Parks

  • Colonial Acres Playground (0.6 miles)
  • Rockfield Park (0.6 miles)

Pharmacies

  • Good Neighbor Pharmacy (1 miles)
  • Walgreens (1 miles)
  • CVS Pharmacy (1 miles)
  • Klein's Shop Rite (1.2 miles)
  • Harford Pharmacy (1.5 miles)
  • Walgreens (1.7 miles)
  • Walgreens (1.9 miles)

Hospitals

  • Upper Chesapeake Medical Center (1 miles)
  • MedStar Health at Bel Air Medical Campus (1.3 miles)

Cafes

  • Starbucks (1 miles)
  • Starbucks (4.1 miles)
  • Panera Bread (4.4 miles)

Places of Worship

  • Saint Mark Roman Catholic Church (4.2 miles)

Theaters

  • Regal Bel Air Cinema (5.2 miles)

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