517 Riverview Street, Madawaska, ME 04756
For more information about senior living options: (844) 490-3973
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The staff is excellent, attentive, and caring. They exceed any facility for skilled nursing in Aroostook County. All needs are met and addressed with a personalized touch, as though each resident is the only resident. The location in Madawaska offers great views of the St. John River and Edmundston, NB, Canada. Residents are very happy with the care.
Very terrible people to work with. Alot of discrimination and hatefull people and unprofessional.High View Manor in Madawaska, Maine is best suited for seniors who want highly personalized attention from a small care team and who value a scenic, river-adjacent setting. This is a place where caregivers are expected to treat each resident as a priority, with a hands-on approach that can feel intimate and responsive. Yet the community sits on a razor edge in public perception: two glowing accounts of care stand in sharp contrast to a harsh, unambiguous complaint about staff behavior. That dichotomy matters deeply for families weighing safety, dignity, and consistency in daily care.
Families considering alternatives should seriously weigh the importance of a consistently respectful staff culture and transparent behavioral standards. The strongest caution comes from reports describing discrimination and unprofessional conduct, which, if true and sustained, can undermine trust and resident well-being even when clinical care is technically adequate. For residents who require predictable, uniformly professional interactions, or who need strong grievance and accountability mechanisms, exploring other options may be prudent. This is not a place to assume uniform experience; the variance in reviews signals a potential risk that must be actively mitigated by due diligence.
On the upside, the positive accounts describe a staff that is attentive, caring, and capable of addressing needs with a personalized touch. When functioning at its best, the team is described as meeting all needs and going beyond the basics to make residents feel valued. The setting itself - high ceilings of the St. John River views, the sense of Madawaska's small-town charm - appears to reinforce a perception of warmth and individual attention. For residents who prize a warm, person-centered care philosophy and a serene, scenic environment, these aspects can translate into meaningful daily quality of life.
However, the negative review cannot be dismissed. Claims of discrimination, hatefulness, and unprofessional behavior point to a potentially corrosive culture that could compromise safety, dignity, and ongoing trust in caregivers. If even a portion of those reports reflects reality, they cast doubt on whether personal attention can be reliably delivered without bias or mistreatment. Such concerns tend to erode resident satisfaction over time and may necessitate frequent redirection of care or escalation of complaints, both of which burden families and residents alike.
To navigate a decision, pursue concrete, early verification. Ask to speak with multiple staff members and the administrator about staffing stability, turnover, and ongoing training in cultural competency and anti-discrimination policies. Request recent state license and inspection reports, and look for patterns in citations or corrective actions. During tours, observe day-to-day interactions between staff and residents, and probe how care plans are created, updated, and communicated to families. Inquire about the grievance process, response times, and whether residents feel safe voicing concerns. Compile firsthand impressions from current residents about consistency of care, responsiveness, and overall atmosphere.
In the end, High View Manor offers a compelling but doubling-edged option. For families prioritizing intensely personal, caregiver-driven attention in a picturesque setting, the positives may align with expectations - provided the staff culture remains consistently professional and non-discriminatory. For those with zero tolerance for reports of bias or unprofessional behavior, this community invites serious skepticism and the recommendation to explore alternatives first. The prudent path is to compare with nearby facilities that deliver transparent staff training, steadier outcomes, and clear accountability structures, ensuring the chosen environment supports dignity, safety, and steady, reliable care.
51 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.High View Manor is an assisted living community located in the charming town of Madawaska, ME. With a range of amenities and care services, residents can enjoy a comfortable and fulfilling lifestyle.
The community offers a variety of amenities to enhance the residents' daily lives. For beauty needs, there is an on-site beauty salon. Residents can stay entertained with cable or satellite TV, gaming rooms, and a small library. Additionally, a computer center and Wi-Fi/high-speed internet are available for those who want to stay connected. Outdoor spaces and gardens provide opportunities for relaxation and enjoyment of nature.
Residents at High View Manor have access to convenient services such as community-operated transportation for outings and appointments. Move-in coordination is available to assist with the transition into the community. Housekeeping services ensure that residents can focus on enjoying their time without worrying about chores.
Care services provided include 24-hour call system and supervision to ensure the safety and well-being of residents. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained staff members. Medication management is also available to help residents maintain their health. Special dietary restrictions can be accommodated, including diabetes diets.
Dining options cater to various dietary needs with delicious meal preparation and restaurant-style dining experience within the community. The mental wellness program emphasizes holistic well-being.
A range of activities are offered to keep residents engaged and entertained. Fitness programs promote physical wellness while planned day trips allow exploration of nearby attractions. Resident-run activities encourage socialization and camaraderie among peers. Scheduled daily activities ensure that there is always something exciting happening within the community.
High View Manor benefits from its convenient location near numerous amenities in Madawaska. There are several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals nearby.
Overall, High View Manor provides an exceptional assisted living experience with its comprehensive amenities, personalized care services, and engaging activities. Residents can enjoy a comfortable and fulfilling lifestyle in a supportive community environment.
High View Manor is located at 517 Riverview Street, Madawaska, ME 04756 in Aroostook County, Maine
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