Mercy Home

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  • Interior

    A woman is smiling while sitting indoors, wearing a purple sweater.
  • Outdoors

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  • Building

    The entrance of a small school building with white walls and a blue roof.
  • Trees

    Aerial view of a large building surrounded by fields and trees with a lake in the background.
  • Outdoor

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  • Nature

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  • Lake

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  • Water

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Mercy Home

Po Box 228, Eagle Lake, ME 04739

For more information about senior living options: (844) 490-3973

4.1 from 10 reviews
5 stars
7
4 stars
1
3 stars
0
2 stars
0
1 stars
2

Board and Care Home Skilled Nursing Facility

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    Overall Review of Mercy Home

    Pros

    • pro The staff are very pleasant and helpful; areas are clean and the visiting area is quiet.
    • pro The staff are friendly and helpful, and they care for residents' wellbeing.
    • pro The place is great.
    • pro The facility is a nice place to retire.
    • pro The staff are wonderful.

    Cons

    • pro The staff need to improve their communication.
    • pro The place does not provide an explanation of what it is.

    Review

    The collection of impressions shared about this facility paints a picture of warmth and attentiveness at the heart of the experience. Several visitors singled out the staff as a standout feature, describing them as pleasant, friendly, and genuinely helpful. In particular, one reviewer noted that the staff were "very pleasant and helpful," and that the team looked after their loved one with care, emphasizing that "everyone is very helpful and caring for my mother's wellbeing." These remarks frame the place as a welcoming environment where the people working there take responsibility for the comfort and welfare of residents and visitors alike.

    Cleanliness and a calm atmosphere also come through strongly in the feedback. When residents and their families visited, they observed clean surroundings across all areas, with a specifically quiet visiting area. The impression conveyed is one of order and tidiness, which naturally contributes to a sense of safety and ease for those spending time with relatives. The overall environment appears to support peaceful visits and daily life, aligning with the comfort that families look for in such settings.

    Not every response was a uniform endorsement, however. One reviewer chose not to offer any opinion at all, saying, "I cannot give a comment about this place." This single stance serves as a counterpoint to the otherwise positive themes, reminding readers that personal experiences can vary widely and that some potential guests may still be forming their impressions or choosing what to share publicly.

    A succinct burst of praise - "Great ?" - also makes an appearance in the feedback, alongside other, more descriptive affirmations. While short, this comment sits alongside longer statements to suggest an overall favorable perception. In another note, the sentiment is echoed in a straightforward appreciation of the staff's character: "Wonderful staff." Taken together, these lines reinforce the impression that the human element of the service is a major strength of the facility.

    There is a nuanced line in the feedback about communication. A reviewer acknowledged that while the staff are "friendly & helpful," there is a need to improve "communication," warning that without this, the overall rating cannot reach its full potential - "otherwise 5 stars." This points to a common area for improvement: even when care and demeanor are commendable, ensuring clear, timely information and transparent dialogue with families is essential to a consistently high rating.

    Another dimension highlighted in the reviews is the clarity of what the place is and what to expect. One commenter stated plainly that the facility "does not give an explanation on what the place is." This observation underscores the importance of providing newcomers with a clear understanding of services, objectives, and day-to-day routines. A lack of introductory information can leave visitors feeling uncertain, even when the atmosphere and staff are positive.

    On balance, the impressions coalesce around a message of warmth, attentiveness, and a commendable standard of care. Phrases like "Nice place to retire to" and "Wonderful staff" suggest that the core experience centers on people who genuinely care and a setting that supports comfortable living. The cleanliness and quietness of the visiting area further reinforce the sense of a well-maintained, considerate environment that prioritizes the well-being of residents and their families.

    If there is a through-line to these impressions, it's this: the facility is clearly valued for its people - the staff who are described as pleasant, friendly, and caring - paired with a maintained, calm setting. Yet, the feedback also highlights opportunities for improvement in communication and in providing clear information about what the place offers. Addressing these gaps could help convert strong positive sentiments into consistently outstanding experiences for every visitor and resident.

    Features

    Housing

    • 40 resident community capacity 40 resident community capacity

    Types of Care

    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Mercy Home in Eagle Lake, ME is a skilled nursing facility that offers exceptional care services for seniors. Our fully furnished and well-equipped facility provides a comfortable and home-like environment for our residents. We understand the importance of staying connected, which is why we offer amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and telephone access.

    At Mercy Home, we prioritize the nutrition and dining experience of our residents. Our restaurant-style dining room serves delicious meals prepared by our staff, catering to special dietary restrictions and diabetes diets. Meals are served in a pleasant atmosphere, allowing residents to socialize and enjoy their dining experience.

    We believe in maintaining an active lifestyle for our residents. With resident-run activities and scheduled daily activities, there is always something engaging happening at Mercy Home. Our small library ensures that residents have access to reading materials for leisurely enjoyment.

    The health and safety of our residents are of utmost importance to us. Our dedicated staff provides 24-hour supervision and assistance with daily living activities such as bathing, dressing, and transfers. Medication management is also provided to ensure proper dosage adherence. Additionally, we offer a mental wellness program to support emotional well-being.

    Surrounded by nature's beauty in Eagle Lake, ME, Mercy Home offers outdoor space and a garden where residents can enjoy the fresh air and serene surroundings. Move-in coordination helps ease the transition process for new residents.

    Conveniently located near parks, places of worship, and hospitals in the area, Mercy Home ensures that necessary amenities are easily accessible to meet any additional needs or preferences of our residents.

    At Mercy Home in Eagle Lake, ME, we strive to provide compassionate care in a supportive community setting while promoting independence and quality of life for all our residents.

    Nearby Places of Interest

    Located in the charming town of Eagle Lake, Maine, this area offers a variety of essential services including hospitals such as Northern Me General Hospital and Northern Maine Medical Center within close proximity. Residents will also find an array of places of worship nearby, providing spiritual support and community engagement. For recreational activities, Eagle Lake Recreation Department and Fort Kent Recreations & Parks offer opportunities for outdoor enjoyment. In terms of healthcare, there are several pharmacies in the vicinity to meet your medical needs. Additionally, there are various dining options ranging from cafes like Red Devil Roast to restaurants like Mill Bridge Restaurant. Transportation options include U-Haul Neighborhood Dealers for convenient access to moving services or Discount Car & Truck Rentals for travel needs. Overall, this area provides a peaceful and well-equipped environment for senior living.

    Hospitals

    • Northern Me General Hospital (0.4 miles)
    • Northern Maine Medical Center (15.6 miles)

    Places of Worship

    • Mountain View Bible Church (0.7 miles)
    • Agape Christian Fellowship (13.9 miles)
    • Christ Congregational Church (14.5 miles)
    • Saint John Vianney Parish (14.5 miles)
    • Assembly of God Church Ft Kent (14.6 miles)
    • Centre Chretien de Clair (14.9 miles)
    • Filles de la Sagesse (15 miles)

    Parks

    • Eagle Lake Recreation Department (3 miles)
    • Fort Kent Recreations & Parks (12.5 miles)
    • Fort Kent Pool (14.2 miles)
    • Fort Kent State Historic Site (14.5 miles)

    Pharmacies

    • Good Neighbor Pharmacy (13.9 miles)
    • St John Pharmacy (13.9 miles)
    • West Main Pharmacy (14.4 miles)
    • St. John Valley Pharmacy (14.4 miles)
    • Shop 'N Save Pharmacy (14.5 miles)
    • Pharmacie Eric Lee Inc (14.6 miles)
    • Pharmacie Affiliee a Familiprix (14.6 miles)

    Restaurants

    • Mill Bridge (14 miles)
    • Mill Bridge Restaurant (14 miles)
    • Bee-Jays (14.4 miles)
    • Al's Tastee Freeze (14.4 miles)
    • Tastee Freez (14.4 miles)
    • Rock's Family Diner (14.5 miles)
    • Walker's Pub (14.5 miles)

    Cafes

    • Red Devil Roast (14.5 miles)

    Physicians

    • Dr. Denis Lang (14.5 miles)

    Transportation

    • U-Haul Neighborhood Dealer (15 miles)
    • U-Haul Neighborhood Dealer (15 miles)
    • Wildlife Artistry (19.2 miles)
    • U-Haul Neighborhood Dealer (24.9 miles)
    • Discount Car & Truck Rentals (24.9 miles)

    Frequently Asked Questions

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