3402 Aroostook Road, Eagle Lake, ME 04739
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The set of impressions paints a largely warm and welcoming picture of the place. Several reviewers highlight the human side of the experience, noting that the staff are very pleasant and genuinely helpful. This sense of warmth extends to how residents and their families are treated, with many comments pointing to care for loved ones as a guiding principle. The atmosphere in the facility comes across as calm and orderly, with cleanliness emphasized across all areas - cleanliness that helps create a comfortable, respectful environment for both residents and visitors. The visiting area, in particular, is described as quiet, which contributes to a sense of peace and a considerate setting for family moments.
A recurring thread among the remarks is the evident commitment of staff to the wellbeing of residents. Phrases like "everyone is very helpful and caring for my mother's wellbeing" reinforce the perception that the staff approach goes beyond routine tasks to address the emotional and personal needs of those who live there. This emphasis on kindness and attentiveness suggests a culture in which residents are valued and supported, with staff members who are ready to go the extra mile to ensure comfort and reassurance for families.
Yet the feedback is not entirely uniform or expansive. One commenter expresses uncertainty by saying, "I cannot give a comment about this place," which hints at a lack of personal experience or a desire for more time to form an opinion. Another reviewer points to a lack of information by noting that the place "does not give a explanation on what the place is." These notes suggest that while the day-to-day environment may be positive, prospective visitors or newcomers might benefit from clearer, more upfront information about the facility's purpose, services, and who it serves.
There are succinct affirmations of quality scattered through the remarks as well. Words like "Great" and "Wonderful staff" convey strong approval and satisfaction with the overall experience. Complementing these is a sentiment that aligns well with the idea of a retirement-friendly environment: "Nice place to retire to." Taken together, these brief but positive statements imply that for many, the facility represents a reassuring, pleasant option for retirement living or elder care, with a welcoming and supportive staff at the heart of that impression.
Another important thread is the call for improved communication. While the staff are described as friendly and helpful, one reviewer explicitly notes the need to work on communication, stating that this would push the experience toward a five-star level. This highlights an area where even a positive overall impression could be strengthened by more consistent or proactive communication with residents, families, and prospective residents. Clear, timely information and open channels of dialogue seem to be the missing piece that could elevate satisfaction from good to exemplary.
Overall, the collection of remarks suggests a picture of a facility that prioritizes clean, peaceful surroundings and a compassionate, personable staff. The environment appears welcoming, with a quiet visiting area that supports comfortable family interactions, and a core reputation for kindness and attentiveness to residents' wellbeing. At the same time, there are practical opportunities for improvement: providing clearer explanations of what the place offers to outsiders and investing in better communication with families and potential residents. For anyone considering this option, these notes point to a place that feels warm and well cared for, while also inviting questions about services, purpose, and how information is shared.
Mercy Home in Eagle Lake, ME is a board and care home that offers a welcoming and comfortable environment for seniors in need of assistance with daily activities. The home is fully furnished and residents can enjoy the beautiful outdoor space and garden.
The staff at Mercy Home provides personalized care and support to ensure that each resident's needs are met. They offer assistance with bathing, dressing, transfers, and medication management. The home also coordinates with healthcare providers to ensure that residents receive the necessary medical attention.
Meals at Mercy Home are prepared according to special dietary restrictions, including diabetes diets, and are served in the dining room. Housekeeping services are provided to keep the living spaces clean and tidy.
Residents can take part in scheduled daily activities designed to promote socialization and engagement. Additionally, there is a park, place of worship, and hospital located nearby for convenience.
Mercy Home prides itself on providing a nurturing environment where seniors can feel safe and supported while receiving the care they need.
Located in Eagle Lake, Maine, this area offers easy access to essential amenities for senior living. Northern Me General Hospital and Northern Maine Medical Center are conveniently located nearby for any medical needs. There are several places of worship within a short distance, including Mountain View Bible Church and Saint John Vianney Parish. For outdoor recreation, Eagle Lake Recreation Department and Fort Kent Recreations & Parks provide opportunities to stay active. Pharmacies like Good Neighbor Pharmacy and St John Pharmacy are available for medication needs, while a variety of restaurants such as Mill Bridge Restaurant and Rock's Family Diner offer dining options. Overall, this area provides a peaceful and convenient location with necessary services for comfortable senior living.
Mercy Home is located at 3402 Aroostook Road, Eagle Lake, ME 04739 in Aroostook County, Maine
Crosswinds Residential Care
Fort Kent, ME
24/7 supervision with ADL support and on-site amenities
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