Caribou Rehab And Nursing Center

Pros

• Many family members have expressed satisfaction with the care their loved ones received during rehabilitation, highlighting the caring and professional staff.
• Some residents and their families have reported that the facility is clean, well-maintained, and has a pleasant atmosphere.
• A number of visitors noted that certain nurses are exceptional in providing compassionate care and treating residents with dignity.
• One reviewer emphasized the abundance of staff who treat residents as if they were their own family members, creating a sense of security for both residents and their families.
• A long-time visitor remarked on the facility's high ratings from Medicare.gov, indicating a strong reputation for quality care among peers and families.
• Thank-you cards from families expressing gratitude towards the staff often adorn bulletin boards in common areas, reflecting overall positive experiences from some families.

Cons

• The nursing staff at Caribou Nursing Home is uncaring and inattentive, particularly to elderly residents who cannot easily voice their needs.
• Complaints from family members are frequently ignored, leading to a sense of neglect for the patients.
• Residents often do not receive adequate care, with instances of skin breakdown and lack of hygiene reported.
• The facility's owner appears to be disengaged, rarely present, and unresponsive to concerns raised by families.
• There have been reports of rough handling during patient care, resulting in injuries.
• Some staff members exhibit rude behavior towards residents, undermining the dignity and respect expected in a care environment.
• Despite its clean appearance, the facility fails to provide compassionate and attentive care for long-term residents.
• Care seems to diminish over time after initial rehabilitation experiences, leading to dissatisfaction among families.
• Families have witnessed unacceptable and inhumane treatment of patients who have no advocates present.
• There are concerns about favoritism and lack of accountability among staff due to personal relationships within the administrative team.

Review

The Caribou Rehabilitation and Nursing Center has received mixed feedback from families of residents, with a noticeable contrast in experiences based on the type of care provided. Many families report an initial positive impression during the rehabilitation phase, which was characterized by attentive staff and high-quality care. However, this sentiment diminishes significantly when it comes to long-term care, where numerous complaints about inattentive and uncaring nursing staff emerge consistently.

A recurring theme in the reviews is the apparent deterioration in care over time. One family highlighted their mother’s experience, noting that after a year at the facility, the quality of care seemed to decline. While they had witnessed excellent support during her rehab stay, they found that long-term residents were frequently overlooked or treated dismissively by the nursing staff. This neglect reportedly led to instances of rudeness among some caregivers, further compounding frustrations for families who have raised concerns about their loved ones’ treatment.

Despite there being individual nurses who demonstrated exceptional compassion and skill, these positive experiences seem overshadowed by reports of systemic issues within the staffing culture at Caribou. Families express deep concern that when complaints are voiced regarding patient care—such as inadequate attention or improper handling—these grievances often lead to retaliatory treatment toward the patients rather than improvement in services. The sense among many families is that their loved ones suffer after speaking up due to either direct repercussions or simply being ignored altogether.

Another serious issue raised pertains to basic standards of hygiene and dignified treatment for residents unable to speak out for themselves. Disturbing accounts include reports of inadequate toileting practices resulting in skin breakdowns, neglected personal hygiene leading to infections, and prolonged periods without check-ins from nursing staff. Such conditions not only highlight severe lapses in caregiving but suggest an alarming disregard for resident dignity and health needs that should be prioritized in any care setting.

While some reviewers noted the clean environment and good intentions behind certain staff members’ actions—including well-maintained facilities—a critical observation remains: operations seem focused more on aesthetics than genuine resident care. Visitors described witnessing overloaded staff struggling to meet demands while managing call bells that rang continuously without response. This scenario underscores an imbalance between maintaining a pleasing atmosphere and ensuring competent caregiving amidst staffing shortages or mismanagement.

Conversely, there are also testimonials praising Caribou Nursing Home as a clean establishment with caring personnel who treat residents with respect and warmth. Families expressed satisfaction with their loved ones receiving quality attention from devoted staff members who made them feel valued—even referring to personal connections formed during stays at the center. This dichotomy emphasizes how individual experiences can vary widely depending on specific staff interactions or shifts within management practices at Caribou.

In conclusion, it becomes evident that while some aspects of Caribou Rehabilitation and Nursing Center remain commendable—such as cleanliness and moments of great individual caregiver interaction—the overarching narrative reflects significant problems regarding long-term patient care protocols, accountability measures for complaints filed by family members, and overall attentiveness toward vulnerable elderly populations residing there. As prospective patients consider their options for skilled or long-term care in this facility, comprehensive evaluations based on firsthand accounts appear essential before making decisions regarding where to place their loved ones.

Restaurants

• Bechard's Grille (0.3 miles)
• Par & Grill (0.3 miles)
• McDonald's (0.4 miles)
• Taco Bell (11.9 miles)
• Arby's (12 miles)
• Subway (12.1 miles)
• Tang's Courtyard (12.2 miles)

Physicians

• Aroostook Pediatric At Caribou (0.3 miles)
• Caribou Health Center (0.4 miles)
• Pines Health Services at Cary Medical Center (0.6 miles)
• Pines Pediatrics (0.6 miles)
• Pines Women's & Children's (0.6 miles)
• Family Eye Care/Dr Craig Small (0.7 miles)
• Osama Ea El Silimy (0.8 miles)

Pharmacies

• Frontier Pharmacy (0.5 miles)
• Presque Isle Pharmacy (11.8 miles)
• Good Neighbor Pharmacy (11.8 miles)
• City Drug Store (13.5 miles)

Theaters

• Bow Tie Bartending (0.9 miles)

Places of Worship

• Assemblies Of God Church Study (1 miles)
• Precious Blood Parish (1.1 miles)
• New Song Church (8.5 miles)
• Family Worship Center (9 miles)
• Washburn Pentecostal Church (9.1 miles)
• Community Wesleyan Church (10.7 miles)
• Freedom Church (11.8 miles)

Transportation

• E-Z Auto Rental (1 miles)
• Town Taxi (3 miles)
• U-Haul Neighborhood Dealer (11.8 miles)
• Ace Rent-A-Car (12 miles)
• Car Rental PQI (12.4 miles)
• Avis Rent A Car (12.5 miles)
• Presque Isle International Airport (PQI) (12.5 miles)

Parks

• Presque Isle Peace Park (11.2 miles)

Cafes

• Tim Hortons (12 miles)
• Cafe Demoiselle (13.1 miles)
• Teresa's Corner Cafe & Bakery (13.4 miles)
• Tim Hortons (16.5 miles)
• Tim Hortons (17.4 miles)

Hospitals

• Aroostook Medical Center (13.6 miles)
• The Aroostook Medical Center (13.6 miles)
• The Aroostook Medical Center (13.6 miles)
• A R Gould Memorial Hosp (13.6 miles)
• Grand Falls General Hospital (17.1 miles)
• Regional Health Authority 4 (17.1 miles)