200 Teal Street, Lake Charles, LA 70615
For more information about senior living options: (844) 490-3973
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The facility doesn't care about residents' loved ones. Dining tables are cleaned with Sheila Shine and residents end up eating on them. The reviewer was fired and escorted off the property, labeling the place as monsters. The staff are greedy and profit-driven, with little regard for residents or staff welfare. The reviewer does not recommend this place. The dad has had multiple hospitalizations for pneumonia and has sustained injuries from other residents. The facility fails to provide 24-hour watch as claimed. Transfer requests are repeatedly denied. Staff are unwilling to assist with transfers. A CNA allegedly posted Facebook Live videos of assaults involving the reviewer's daughter; others faced charges. There is a persistent urine smell. People are advised never to go there and to keep their families away.A chorus of troubling rumors and firsthand grievances paints a bleak picture of this nursing home. Multiple reviewers describe a facility where basic hygiene and safety seem compromised, where residents eat on tables that aren't properly cleaned, and where concerns raised by families appear to be met with indifference or retaliation. One reviewer vividly recounts seeing tables cleaned with a product called Sheila shine, and then feeding residents directly on those same surfaces. The impression left is that cleanliness isn't being treated as a priority, and that the environment may be unsafe or unsanitary for those who depend on it most. The sentiment attached to these observations is strong: administrators were told about the problems, but the response was to fire the whistleblower, who was escorted off the property. The reviewer doesn't mince words, calling the staff "monsters" and describing the operation as being driven by profit rather than the residents' welfare.
In addition to hygiene concerns, several accounts highlight serious safety issues for residents. One reviewer describes their father, who has spent multiple periods in the hospital for pneumonia and who has suffered facial gashes from other residents. The expectation, according to the reviewer, was that he would be under 24-hour watch, but that system evidently did not appear to be functioning. Attempts to transfer him to another facility were made repeatedly, yet each time were denied or thwarted in some way. The sense conveyed is that the family felt abandoned by a staff that did not seem willing to help or listen, leaving them to navigate a frustrating maze of impediments while their loved one's well-being hung in the balance.
A separate set of allegations centers on the conduct of individual staff. One CNA, named Shardae Viatoe, is described as having publicly posted a Facebook Live video of a brutal assault on the reviewer's daughter. The same account names another person, Cherise Celestine, said to be on parole, who allegedly took part in a home intrusion tied to the assault, with further footage appearing in social media. According to the reviewer, law enforcement became involved and Shardae Viatoe was eventually caught, with stalking charges reportedly accepted by the DA and a court date noted for March 2019. The reviewer presents these events as concrete examples of dangerous behavior linked to staff members at the facility, raising questions about screening, supervision, and accountability. While these claims are grave, they are presented as allegations by the reviewer, not established fact within this account.
Beyond specific incidents, there is a broader refrain that the facility is in need of meaningful change. The repeated calls for reform suggest a culture in which problems are either ignored or inadequately addressed, rather than resolved. The repeated insistence that "those folks need a good and real change" signals a perception that the institution's leadership may be complacent or indifferent to escalating issues affecting both residents and staff. The sense of urgency behind that message is palpable for anyone who reads these reviews, underscoring a belief that incremental tweaks will not suffice.
Odors and general atmosphere also appear in the critique. One reviewer notes a persistent urine smell, which adds to the impression of neglect or inadequate sanitation. Other comments acknowledge that the experience was "just ok," but even that weaker assessment sits uncomfortably beside the harsher phrases that populate the rest of the testimonies. A common thread throughout is a perception that the facility's financial model - described in at least one review as being tied to wages or compensation - may be shaping priorities in ways that deprioritize resident safety and comfort. Taken together, these observations compose a strongly negative portrait of day-to-day life in the facility.
The final verdict echoed by multiple reviewers is blunt and emphatic: never go here, and keep your loved ones away. The combination of hygiene lapses, safety risks, unresponsive or retaliatory staff behavior, and the appearance of internal conflicts or violence among employees creates a sense of alarm about leaving a family member in the institution's care. While individual experiences may vary, the pattern described across multiple voices points to systemic concerns that go beyond isolated incidents. Families facing similar circumstances are urged to exercise caution, gather independent information, and seek alternatives when possible, prioritizing facilities with transparent practices, strong safety protocols, and demonstrable accountability.
In sum, the reviews present a consistently distressing view of this nursing home. They emphasize hygiene failures, safety gaps, and a troubling dynamic between staff and families, punctuated by allegations of serious misconduct by some employees. The overarching message is one of skepticism toward the facility's capacity to safeguard residents and respond responsibly to concerns. Readers are left with a clear impression that, at least for some families, the experience has been one of fear, frustration, and a strong recommendation to seek safer, more accountable care options for their loved ones.
250 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Lake Charles Regional (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.St Martin De Porres Multi-Care Center in Lake Charles, LA is an assisted living community that offers a wide range of amenities and care services to enhance the lives of its residents. The community provides a comfortable and inviting atmosphere where seniors can enjoy their golden years.
Residents of St Martin De Porres Multi-Care Center have access to a variety of amenities that cater to their needs and interests. A beauty salon is available for those who want to pamper themselves, while cable or satellite TV ensures that entertainment options are readily available. Community-operated transportation is provided for convenience, and a computer center allows residents to stay connected with loved ones and engage in online activities.
The dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by the community's staff. Special dietary restrictions are accommodated to ensure that everyone's nutritional needs are met. Additionally, a kitchenette is available for those who prefer to prepare their own meals.
Various activity spaces within the community provide opportunities for socializing and recreation. A fitness room encourages physical well-being, while a gaming room offers fun and friendly competition. The small library provides a quiet retreat for reading enthusiasts, and scheduled daily activities ensure there is always something exciting happening.
St Martin De Porres Multi-Care Center also prioritizes the health and well-being of its residents. 24-hour call systems and supervision are in place to ensure safety, while assistance with activities of daily living such as bathing, dressing, and transfers are readily available when needed. Medication management services help residents stay on track with their medications, and diabetes diets can be provided if required.
Transportation arrangements make it easy for residents to reach doctors' appointments or run errands. A wellness center promotes mental well-being through various programs, and concierge services are available to assist with any additional needs or requests.
Located near cafes, parks, pharmacies, restaurants, places of worship, hospitals, and transportation options, St Martin De Porres Multi-Care Center offers a convenient and accessible location for its residents. With its abundance of amenities and care services, this assisted living community is dedicated to providing a comfortable and fulfilling lifestyle for seniors in Lake Charles, LA.
St Martin De Porres Multi-Care Center is located at 200 Teal Street, Lake Charles, LA 70615 in Calcasieu Parish, Louisiana
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