West Jefferson Health Care Center
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1020 Manhattan Boulevard, Harvey, LA 70058
For more information about senior living options: (844) 490-3973
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The reviewer was pleasantly surprised by how well they were treated and by the quality of wound care and therapy. The nursing team was helpful in explaining goals and progress. Care plan meetings were informative and detailed. The rehab program was pleasing. Meals were described as smelling and looking great, and odors were addressed promptly. The reviewer would definitely recommend the facility.
The owner, Bob Dean Jr., is accused of extreme negligence and described as dangerous to keep loved ones away from his so-called "death homes." The facilities are described as very old, full of mice, and providing substandard care and food. The staff are described as dressing inappropriately, and the administration as more concerned with smoking than with care. The nurses are described as loud, rude, and unprofessional; the administrator is described as loud and dismissive. Two nursing assistants reportedly quit in tears, and families removed their loved ones from the facility. The building is said to reek of old urine, is infested with roaches, and allegedly not passing health codes. There are not enough qualified nurses; most staff are CNAs who do the minimum. Residents are left in wet, soiled clothes, sometimes without disposable diapers, and are not turned, leading to bedsores. Residents are reportedly housed with prisoners, psychiatric patients, and drug addicts. The government and families are paying for care but not getting it, according to reviewers.A tour through the collection of reviews paints a single, relentless picture of alarmingly low standards across several facilities tied to the same owner. The remarks come from multiple voices, all converging on grave concerns about neglect, substandard conditions, and a culture of apathy that, in the reviewers' view, directly endangers the people who rely on these care homes. The strongest throughline is a conviction that residents are not being seen, heard, or cared for with the attentiveness and professional rigor they deserve, and that this failure runs deep - from the leadership at the top to the day-to-day routines on the floor.
A recurrent thread centers on neglect and a troubling lack of basic care. Reviewers describe an environment where residents' needs are ignored or minimized, and where the care teams seem chronically overwhelmed or insufficiently supported to perform even basic duties. Several accounts insist that the administration is more focused on nonclinical priorities - such as smoking among staff or other distractions - than on ensuring safe, compassionate care. The rhetoric used by some reviewers speaks of a culture where apathy is pervasive, and where those who do try to provide good care feel they are drowned out by the larger, indifferent organizational mood.
Old buildings and poor infrastructure surface repeatedly as a problem that compounds other care deficiencies. The facilities are described as physically outdated and run-down, with specific mentions of rooms and environments that feel unclean or neglected. Odors, old urine, and a sense of pervasive disregard for cleanliness are cited as continual concerns. Pests are also mentioned in multiple reviews - mice and roaches - suggesting infestations that go unaddressed and that create an impression of ongoing neglect. In one stark accusation, a reviewer asks how such conditions could pass health codes, underscoring a fear that regulatory standards are not being upheld.
The demeanor and professionalism of staff are questioned in numerous ways. Reviewers report nurses who "leave the nursing station" unstaffed, staff who are "loud, rude, and unprofessional," and administrators who are "loud and dismissive." The emotional toll is evident in anecdotes of staff quitting in tears and leaving facilities in distress. A common concern is that many nurses are actually CNAs who "do the minimum," implying a gap between the level of care required and the level that is delivered. The sense conveyed is that staff morale is low, accountability is unclear, and the supervisory layer may be failing to enforce basic standards of conduct, bedside manner, and patient rights.
Care quality, when it is described as good, appears to be the exception rather than the rule. Multiple reviews express frustration with the overall environment, while a contrasting account highlights a single experience where wound care, therapy, and rehabilitation were met with clear communication and visible progress. In that positive note, a family member is described as being well-informed about goals and progress, with a care plan meeting that was detailed and informative, and with meals and odor management treated as satisfactory. This lone positive perspective stands in tension with the broader chorus of complaints, suggesting that while there may be moments of effective care, the general pattern across these facilities, according to most reviewers, is not meeting basic standards.
Another recurring issue concerns cleanliness practices and supplies. Reviewers claim that housekeeping training is insufficient or poorly executed, describing rooms as "reeking," with residents often left in wet or soiled conditions. The lack of clean diapers, or the use of cloth diapers that retain smells of urine, is cited as evidence of cost-cutting at the expense of resident dignity and hygiene. The laundry process and the timing of turns or repositioning to prevent bedsores are mentioned as particular areas where residents are placed at risk. The implication is that the facilities are not adequately investing in the tools, staffing, or protocols necessary to maintain clean, safe, and medically appropriate living environments.
Overall, the collection communicates a powerful warning to families and communities: the described facilities are portrayed as environments where residents' safety, dignity, and well-being may be compromised by systemic neglect, inadequate staffing, aging infrastructure, and management practices that appear misaligned with the demands of quality long-term care. Across the entries, the admonition is consistent and emphatic - these places demand scrutiny, and many readers are urged to keep their loved ones away. The one dissenting view offers a glimmer of hope, indicating that positive experiences can occur, but it remains a notably isolated counterpoint within a chorus that leans heavily toward concern and alarm.
104 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style. Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
New Orleans International (13 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.West Jefferson Health Care Center in Harvey, LA is an assisted living community that offers a range of amenities and care services to ensure the well-being and comfort of its residents.
For convenience, the facility offers a beautician on-site and a beauty salon for residents to enjoy pampering services. Residents can also enjoy their favorite TV shows or movies with cable or satellite TV in their fully furnished accommodations. Community operated transportation is available for residents' ease of mobility.
The computer center allows residents to stay connected with the outside world through internet access, while the small library provides opportunities for leisurely reading. The dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by the staff. For fitness enthusiasts, there is a fitness room and wellness center available.
Outdoor spaces such as gardens provide a peaceful environment where residents can relax and take in nature's beauty. Housekeeping services ensure that living areas are kept clean and tidy at all times. Residents have private bathrooms for added privacy and comfort.
Care services provided include 24-hour call system and supervision to ensure round-the-clock assistance whenever needed. Trained staff are available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure residents take their medication as prescribed.
The facility caters to specific dietary needs, including diabetes diets and special dietary restrictions. Meal preparation and service are offered so that residents receive nutritious meals throughout the day.
To keep residents engaged and entertained, various activities are organized on a daily basis. These include fitness programs, resident-run activities, planned day trips, and scheduled daily activities. Concierge services are available to cater to any specific requests or needs of the residents.
Located conveniently near cafes, pharmacies, physicians' offices, restaurants, places of worship, and hospitals, West Jefferson Health Care Center enables easy access to necessary amenities and healthcare facilities for its residents.
Overall, West Jefferson Health Care Center provides comprehensive care services and a wide range of amenities to ensure the comfort, well-being, and fulfillment of its residents in a warm and inviting community.
Located in Harvey, Louisiana, this area offers a variety of amenities and services that cater to the needs of seniors. With multiple restaurants nearby such as Chick-Fil-A and Turkey And The Wolf, residents can enjoy a diverse culinary experience. Additionally, there are several pharmacies including Walgreens and CVS Pharmacy for convenient access to medication. For medical care, there are reputable physicians like Jefferson Orthopedic Clinic and hospitals such as West Jefferson Medical Center LCMC Health in close proximity. Seniors can also find solace in places of worship like St John Bosco Church. Overall, this part of Harvey provides a vibrant community with access to essential services for comfortable senior living.
West Jefferson Health Care Center is located at 1020 Manhattan Boulevard, Harvey, LA 70058 in Jefferson Parish, Louisiana
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