West Jefferson Health Care Center

Pros

• The family member's wound progress has been excellent, and the nursing team is helpful in explaining goals and advancements.
• The care plan meeting was informative, with detailed explanations provided to the family.
• The rehabilitation program received positive feedback, indicating satisfaction with the services offered.
• Meals are appealing in both smell and appearance, contributing to a positive dining experience.
• Staff members promptly address any odors, demonstrating attentiveness to the environment.
• Overall, the experience at the facility has led to a recommendation for others seeking care.

Cons

• The facility is very old and infested with mice, leading to concerns about substandard care and food.
• The staff dresses unprofessionally, and the administration seems more focused on socializing with the staff than on their responsibilities.
• Nurses are frequently loud, rude, and unprofessional, rarely leaving the nursing station.
• The administrator is dismissive and does not address concerns effectively.
• Two nursing assistants reportedly quit in tears due to the work environment.
• A family member had a negative experience that led them to remove their loved one from the facility.

Review

The experiences of individuals with a certain facility reveal a stark dichotomy, highlighting both deeply troubling shortcomings and unexpectedly positive outcomes. On one hand, there are accounts of substandard care that paint a grim picture of the environment. Complaints about the building being old, unclean, and infested with mice set an alarming tone. This decay is compounded by concerns regarding staff professionalism and care quality. Observations indicate that nurses often remain stationed at their desks, neglecting the needs of residents while maintaining a loud and rude demeanor. Reports suggest that the administration appears more concerned with personal activities, such as smoking breaks with staff members, than with overseeing the quality of care offered to vulnerable patients.

In one particularly disturbing instance, two nursing assistants reportedly left the facility in tears due to overwhelming dissatisfaction—an indication of systemic issues within the workforce itself. The dismissiveness displayed by administrators further exacerbates concerns over an environment where empathy and professionalism should be paramount but seem conspicuously absent. As a result, families feel compelled to remove their loved ones from this institution rather than entrust them to what they perceive to be inadequate standards.

Conversely, not all accounts reflect such negativity; some families have reported surprisingly positive experiences at the same facility. A family member initially hesitant due to the age of the building found themselves pleasantly surprised by the level of care provided for wound treatment and therapy. They appreciated how well they were treated throughout their stay, noting significant progress in wound healing due to attentive nursing staff who actively engaged in communicating treatment goals and progress updates.

Moreover, these positive reviewers highlighted informative care plan meetings where specific details were clearly explained, allowing families to remain informed and involved in their loved ones’ recovery process. Such transparency fosters trust between caregivers and family members—an essential element in any healthcare setting.

The rehabilitation program received commendations as well; those enrolled expressed satisfaction with both its structure and effectiveness. Meals prepared were described as appetizing in appearance and aroma—a detail that seems trivial yet plays a critical role in enhancing overall resident experience within long-term care facilities. The staff's responsiveness to odors further indicates an effort toward maintaining hygiene standards that may mitigate some concerns related to cleanliness noted by others.

Ultimately, this facility embodies conflicting narratives—a place where one's experience can swing dramatically from satisfactory care amidst dedicated interactions to disillusionment caused by neglectful attitudes among staff. These varied perspectives underscore an urgent need for systemic improvements within the facility to ensure consistent delivery of quality healthcare services across all departments while promoting a culture rooted in compassion and professionalism for every resident entrusted to their care. Families deserve assurance that their loved ones will be treated with respect, dignity, and proficient medical attention in any health or rehabilitative setting they choose.

Located in Harvey, Louisiana, this area offers a variety of amenities and services that cater to the needs of seniors. With multiple restaurants nearby such as Chick-Fil-A and Turkey And The Wolf, residents can enjoy a diverse culinary experience. Additionally, there are several pharmacies including Walgreens and CVS Pharmacy for convenient access to medication. For medical care, there are reputable physicians like Jefferson Orthopedic Clinic and hospitals such as West Jefferson Medical Center LCMC Health in close proximity. Seniors can also find solace in places of worship like St John Bosco Church. Overall, this part of Harvey provides a vibrant community with access to essential services for comfortable senior living.

Restaurants

• Chick-Fil-A (0.3 miles)
• Sweet Shack Snowballs (1.7 miles)
• Turkey And The Wolf (1.9 miles)
• Tracey's (2.1 miles)
• Barracuda (2.2 miles)
• Subway (2.3 miles)
• Commander's Palace (2.3 miles)

Pharmacies

• Walgreens (1.5 miles)
• Walgreens (1.9 miles)
• Walgreens (2 miles)
• Winn-Dixie (2 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.1 miles)
• Winn-Dixie (2.1 miles)

Physicians

• Jefferson Orthopedic Clinic (1.8 miles)
• Koppel Dermatology (1.9 miles)
• Heart Clinic of Louisiana (1.9 miles)
• West Bank Surgery Center (2.1 miles)
• Westside Orthopaedic Clinic (2.2 miles)
• Family Doctors (2.3 miles)
• Atlas Psychiatry (2.3 miles)

Hospitals

• West Jefferson Medical Center LCMC Health (1.9 miles)
• Touro Infirmary (2.4 miles)
• St Charles Surgical Hospital (2.7 miles)
• LSU Medical - 1400 Poydras (3.6 miles)
• Children's Hospital (3.9 miles)

Cafes

• The Vintage (2.1 miles)
• HiVolt Coffee (2.3 miles)
• French Truck Coffee (2.7 miles)
• Starbucks (3.3 miles)
• Starbucks (3.4 miles)
• French Truck Coffee (3.7 miles)
• Cafe Du Monde (3.9 miles)

Places of Worship

• St John Bosco Church (2.7 miles)
• St Andrew the Apostle School (4.2 miles)