1020 Manhattan Boulevard, Harvey, LA 70058
For more information about senior living options: (866) 208-4318
Overall Review of West Jefferson Health Care Center
Pros
The family member received wound care and therapy, and the care team was very attentive.- They were pleasantly surprised by how well they were treated and the quality of care.
- The patient was very pleased with the wound progress.
- The nursing team was helpful in explaining goals and progress.
- The care plan meeting was informative and detailed.
- They were pleased with the rehab program, and meals looked and smelled great.
- They would definitely recommend the facility.
Cons
Extreme negligence by owner Bob Dean, Jr.- The level of apathy and culture of neglect is unparalleled.
- The facility is very old, full of mice, and provides residents substandard care and food.
- The administration is more concerned with smoking with staff than with performing their duties.
- The Don is very rude and unprofessional.
- The building reeks of old urine and is infested with roaches; it should not be passing health codes.
- Patients are left in wet, soiled clothes because the facility is too cheap to provide disposable diapers or covers; cloth diapers come back from laundry smelling of urine and feces.
- The facility places patients with prisoners, psych patients, and drug addicts, and several patients sign themselves out, bringing alcohol to others.
Review
West Jefferson Health Care Center in Harvey is best suited for a resident who needs targeted wound-care and rehabilitation services and for families willing to supervise care closely in what is clearly an aging facility. Those choosing this center should accept that daily life and safety standards may be uneven, and that reliable, proactive nursing attention is not a given. The strongest case here rests on the possibility of steady clinical work in wound healing and rehab, but that promise rests alongside a broader pattern of inconsistent care, limited staffing, and a facility that requires vigilant oversight rather than passive confidence.
Alternatives should be seriously considered for anyone who prioritizes dependable daily nursing, rigorous sanitation, and a modern, well-maintained environment. If timely response to calls, respectful interactions, predictable routines, and a clean, pest-controlled, odor-managed setting are non-negotiable, other nearby options are likely to deliver a more consistently reassuring experience. The weight of negative reviews signals that many families may prefer to look elsewhere before committing to this center, unless constrained by limited choices.
The few redeeming notes center on wound care and rehabilitation. When residents require focused wound therapy, there are accounts of progress and clear communication about goals and next steps. The rehab program can be effective, and some families report that meals look and smell appealing and that staff address odors promptly. These clinical strengths demonstrate that competent therapy exists in pockets, and that a dedicated team can achieve meaningful progress for specific treatment goals. Yet these advantages are not universal, and they do not counterbalance the pervasive concerns about everyday safety, dignity, and consistency in routine care.
The dominant reality reflected in the majority of reviews is a troubling culture of neglect and under-resourcing. Families describe apathy among staff, rude or unprofessional behavior, and administration that appears dismissive. The building itself is old, with reports of pests and persistent odors that suggest lapses in sanitation and infection control. Staffing instability, nurses who are hard to reach, aides who do the bare minimum, and frequent turnover, translates into missed turns, insufficient turning and repositioning, and inconsistent help with basics like incontinence care. When residents are left in soiled clothing or not turned regularly, the risk of pressure injuries and infections rises markedly, and the emotional toll on families erodes trust.
For families weighing next steps, a disciplined site visit is essential. Request a current staffing snapshot (nurse-to-patient ratios by shift), observe how quickly call bells are answered, and verify the care plan process, are goals, progress notes, and adjustments communicated clearly to families? Examine housekeeping and pest-control records, room cleanliness, and odor-control practices. Ask to speak with front-line staff to gauge morale and professionalism, and pull state inspection summaries to understand current compliance status. In short, demand transparency on safety, turning routines, and infection-control practices before determining fit.
Ultimately, the balance of evidence makes this center a cautious choice at best. The strongest argument to consider it rests on specific rehabilitation and wound-care needs, provided there is a framework for rigorous oversight, explicit service expectations, and ongoing family involvement. For most families, however, alternatives offering more consistent nursing coverage, cleaner environments, and a culture that treats residents with steady dignity will be more reliable. If a decision leans toward staying, secure written commitments on staffing, care planning, and response times, and insist on regular, structured reviews to ensure that the expected standards remain in place over time.
104 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beautician on-site
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
New Orleans International (13 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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