2000 Main Street, Franklinton, LA 70438
For more information about senior living options: (844) 490-3973
One caregiver at the facility demonstrated integrity by confidentially informing a family member about concerning incidents. The Director of Nursing was open to discussing serious issues with the family, showing willingness to engage in communication. The facility has staff who care enough to notify families when problems arise, even if they are not always able to take the necessary actions. The family took quick action to transfer their loved one to a better facility, reflecting their commitment and love for her well-being. Family members actively sought better care options for their loved ones, demonstrating proactive involvement in ensuring safety and adequate treatment.
The facility is hiding serious incidents of abuse, including sexual assault, and fails to report them to the authorities. Staff members are rude and dismissive of residents' concerns, often blaming family members for any issues. Residents experience inadequate care, including lack of medication administration and poor hygiene practices. The facility has high staff turnover and insufficient staffing levels, leading to neglectful conditions for residents. The environment is unsanitary and uncomfortable, with pervasive odors and inappropriate temperatures for vulnerable individuals. Serious medical issues like bedsores are ignored despite multiple complaints from family members.The reviews detailing experiences with a specific nursing facility paint a grim picture of neglect, abuse, and inadequate care for vulnerable residents. A particularly harrowing account describes the trauma inflicted on an elderly mother suffering from acute dementia. Despite having Power of Attorney, the family was blindsided by disturbing revelations: a caregiver disclosed an incident where the mother was sexually assaulted by another resident in the facility. Alarmingly, when this incident was reported to the nursing administration, it seemingly fell on deaf ears. The Director of Nursing dismissed calls for police involvement, and upon reviewing medical records, the family discovered that not only had the assault been unreported to authorities, but it also remained undocumented in their mother's medical files.
Emotions ran high during parental meetings with nursing staff when family members confronted them about these serious allegations. While their mother exhibited confusion typical of her condition, she managed to recall distressing details about her assailant and expressed fear regarding his HIV status. Rather than taking appropriate action to address these severe accusations or protect their patients, management chose instead to maintain silence—a decision that not only betrayed trust but potentially endangered other residents as well. This blatant disregard for patient safety left an indelible mark on the family's psyche; they now grapple with trauma stemming from what should have been a safe environment for their loved one.
Other reviews echo similar sentiments of negligence and systemic failures within the facility. Families report experiencing rudeness from staff who often deflect blame onto residents or their families rather than addressing legitimate concerns about care quality. Long wait times on phone calls reveal a lack of communication infrastructure that leaves families feeling isolated and helpless in advocating for their loved ones' needs. Reports indicate that many staff members are overworked due to rapid turnover rates and insufficient staffing levels—especially during weekends—leading to compromised care.
A consistent theme in these stories is the inadequate attention given to personal hygiene and basic healthcare necessities. One reviewer recounted how their relative suffered from bedsores shortly after admission due to what appeared to be neglect of essential medical equipment meant to alleviate discomfort. Additionally, another account mentioned disheartening instances where residents were left unattended for lengthy periods without bathing or assistance with mobility—resulting in unsanitary conditions that could exacerbate pre-existing health issues.
A multitude of grievances suggests a concerning pattern regarding end-of-life care within the facility as well. In one devastating case involving an individual admitted for rehabilitation following severe orthopedic injuries, reports surfaced regarding poor environmental conditions that contributed further challenges related to recovery: uncomfortably cold temperatures inside rooms made staff-less bathing sessions impossible for patients reliant on caregivers’ assistance.
Despite repeated attempts by concerned family members through continuous communication with a corporate office—a response met only with silence—the overarching sense is that systemic change would require intervention at higher levels within state oversight bodies willing to confront these alarming documented practices head-on.
Given this collection of harrowing testimonials highlighting dire concerns surrounding patient safety and overall quality of services provided at this particular facility, potential residents’ families are advised against placing loved ones there under any circumstances—choosing instead options known for better reputations may offer more compassionate care environments where dignity prevails over negligence.
114 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heritage Manor of Franklinton is an assisted living community in Franklinton, LA that offers a wide range of amenities and care services for its residents. The community provides a comfortable and home-like environment with fully furnished accommodations and private bathrooms for each resident.
Residents can enjoy various amenities such as a beauty salon, gaming room, small library, fitness room, and outdoor spaces like gardens. They also have access to cable or satellite TV, Wi-Fi/high-speed internet, a computer center, and telephone services.
The dining experience is restaurant-style and includes special dietary restrictions. Trained staff are available 24/7 to assist residents with activities of daily living such as bathing, dressing, and transfers. Medication management and diabetes diet assistance are also provided.
To keep residents engaged and active, Heritage Manor of Franklinton offers concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. The community also provides transportation arrangements for non-medical purposes as well as transportation to doctors' appointments.
Located conveniently near pharmacies, physicians' offices, restaurants, places of worship, and hospitals; residents have easy access to these essential services.
Overall, Heritage Manor of Franklinton is a vibrant assisted living community that offers a variety of amenities and care services to ensure the comfort and well-being of its residents.
Heritage Manor Of Franklinton is located at 2000 Main Street, Franklinton, LA 70438 in Washington Parish, Louisiana
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