Heritage Manor Of Franklinton is a nursing home community in Franklinton, LA.
Information last verified:
2000 Main Street, Franklinton, LA 70438
For more information about senior living options: (866) 208-4318
Residents and families mention both clean conditions and strong cleanliness concerns.
Several reviewers describe the facility as clean with no odors and note cleanliness as part of their positive experience. Others use harsher language, including reports of the building smelling, dirty conditions, and skin-care issues that suggest cleanliness and basic care were not consistent.
Families describe communication as organized and responsive, but not always consistent on follow-through.
Some families say the enrollment process was explained clearly and that staff were proactive with updates, including daily calls when communication mattered. In contrast, other reviewers report long holds, unanswered promises to return calls, and difficulty scheduling visits through the social worker.
This facility is described as handling skilled nursing and rehabilitation needs.
Multiple reviews reference skilled nursing and rehabilitation—such as experiences during Covid and rehab after a fall-related injury. There are also disagreements about what the place should be considered, with one reviewer strongly objecting to it being treated as a rehab setting, despite reporting rehab-related expectations.
Food quality and serving temperature receive negative feedback from some families.
One reviewer says the food was terrible, while another mentions that meals could be warmer. At the same time, other reviews focus more on staff care and facility condition than dining specifics.
A recurring set of reviews raises serious concerns about safety, medications, and basic care.
Several reviewers describe outcomes they consider unacceptable, including worsening bedsores, delayed or missed baths, and reports of patients being soaked in urine. Others cite concerns about medications not being administered, safety-related equipment like call-access and rails, and failures to follow through on critical situations.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
114 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesHeritage Manor Of Franklinton is located at 2000 Main Street, Franklinton, LA 70438 in Washington Parish, Louisiana
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