714 High School Drive, Deridder, LA 70634
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The collection of reviews about Westwood Manor presents a markedly mixed portrait: some families speak in highly favorable terms about the care, staff, and activities, while others recount troubling experiences that raise serious questions about reliability, safety, and compassionate care. Taken together, the comments convey a facility that can feel like two different places depending on which family's experience is being shared.
On the positive side, one reviewer paints a very bright picture of a well-run community within Westwood Manor. This comment highlights a responsive and capable staff, where the Activities Director designs enjoyable and engaging outings. The reviewer notes that activities extend beyond the facility's walls to include restaurant meals out in the community, a senior citizen day at the fair, and even a fishing trip. The nurses are described as professional and friendly, contributing to a sense of safety and competence in daily care. Mealtimes are described as good, and the reviewer mentions sharing meals with their brother, which underscores a sense of warmth and companionship supported by the staff. The administrator, social worker, and finance director are cited as accessible and willing to answer questions, reinforcing a sense of transparency and support. Overall, the reviewer feels blessed and grateful that the facility was recommended to them, signaling a high level of satisfaction with the care experience.
The same reviewer articulates a thorough sense of trust in the facility, suggesting that Westwood Manor can offer a comprehensive and positive nursing home experience. The praise extends to the idea that staff plan and execute activities that keep residents engaged and provide opportunities for social interaction. The combination of professional medical staff, responsive administration, and a well-organized activities program appears to contribute to an atmosphere where families feel confident in their loved one's daily life and well-being. In short, for this reviewer, Westwood Manor exemplifies the kind of attentive, well-rounded elder care that families hope to find.
Yet, other accounts in the collection tell a far different story, raising concerns about care, safety, and accountability. Several reviewers allege that belongings disappear with alarming regularity. One account describes losing 32 pairs of socks, multiple shirts, a blanket, and even a blanket once again, despite efforts to label items with the resident's name. The pattern described - items going missing or being swapped for others - paints a picture of disorganization or, at worst, theft. The reviewer notes seeing someone else wearing the uncle's shirt and lamenting missing possessions such as a blanket and a fridge, suggesting a lack of safeguards to protect residents' personal property. The tone is one of frustration and heartbreak, casting doubt on the facility's ability to safeguard personal belongings.
Another review goes further in its critique, alleging that the staff "do not care," lie, and ship loved ones out to other hospitals simply to avoid costs. The reviewer claims their relative was in the facility for physical therapy and was shuttled to hospitals eight times, with the implication that such moves were unnecessary or exploitative rather than medically driven. The assertion that their loved one died after spending more time in the hospital than in the facility amplifies the sense of grievance and distrust. The language is stark and accusatory, conveying a belief that financial incentives were prioritized over genuine patient well-being and dignity.
A separate lament focuses on a brief stay for a mother, with furnishings and clothing missing after a move. The reviewer mentions personal items - cellphone, fridge, jewelry, and clothes - being lost or taken, and describes finding the mother outside in the heat during a move, a scene that provokes strong concerns about safety and humane treatment. The overall takeaway from this account is a strong recommendation against the facility, driven by a perception of neglect and poor conditions.
Among these negative accounts, one brief closing line simply repeats a positive sentiment: "Great staff." This terse observation underscores the inconsistent experiences that families report. It suggests that even when some reviewers feel the staff are good, other families encounter substantial problems that overshadow any positives. The juxtaposition of "great staff" with detailed claims of lost belongings, unsafe conditions, and questionable care creates a nuanced and unsettled overall impression.
Taken as a whole, the reviews portray a facility capable of delivering high-quality care, meaningful activities, and responsive administration for some residents and families. At the same time, there are repeatedly voiced concerns about personal belongings going missing, potential neglect, unsafe or unsympathetic handling of residents, and aggressive cost-driven decisions that impact care. This dual reality points to significant variability in experience - perhaps influenced by individual staff members, shifts, units, or specific incidents - rather than a uniform standard of care across the entire facility.
For families considering Westwood Manor, the collection of reviews suggests a careful, multi-faceted approach to decision-making. Prospective residents and families might weigh the clearly articulated strengths - active programming, engaged staff, accessible administrators, and a generally positive day-to-day environment - against the serious and specific concerns about item misplacement, safety during transitions, and potential lapses in compassionate care. If pursuing this facility, it would be prudent to ask detailed questions about lost-and-found policies, property tracking, safety protocols, consistency of caregiving, and how complaints and adverse events are investigated and resolved. Visiting at different times, speaking with multiple staff, and requesting a transparent outline of how concerns are addressed could help families gauge whether the positives align with their expectations for safety, dignity, and reliable care.
Westwood Manor Nursing Home in Deridder, LA is a well-appointed assisted living community that provides exceptional care and a wide range of amenities for its residents. The community offers a warm and inviting atmosphere where seniors can feel at home.
Residents at Westwood Manor can enjoy the convenience of a beauty salon, cable or satellite TV, and access to community-operated transportation. The computer center allows residents to stay connected with loved ones, while the small library provides a quiet space for reading and relaxation.
Meals are served in the elegant dining room, offering restaurant-style dining with special dietary restrictions catered to. For those who prefer to cook their own meals, each apartment is equipped with a kitchenette. Housekeeping services ensure that residents can focus on enjoying their time without the stress of daily chores.
The community also features numerous spaces for recreation and wellness. A fitness room offers opportunities for exercise and staying active, while the gaming room provides entertainment options for socializing with fellow residents. The outdoor garden is perfect for enjoying fresh air and nature.
At Westwood Manor Nursing Home, care services are available around the clock to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications in a timely manner. Staff members are trained to help individuals manage diabetes diets effectively.
Transportation arrangements can be made both for non-medical purposes and for doctors' appointments, allowing residents to easily access necessary healthcare services. A wellness center offers comprehensive mental health support and programs designed to promote overall well-being.
Residents at Westwood Manor have ample opportunity for socialization and engagement through concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. The community's convenient location means there are parks nearby for outdoor recreation options.
Additionally, Westwood Manor Nursing Home is close to multiple pharmacies, physicians' offices in case of medical emergencies or routine visits. There are also various restaurants nearby to satisfy residents' culinary desires, as well as transportation options for ease of travel. Places of worship are within reach, allowing residents to maintain their spiritual connections.
Overall, Westwood Manor Nursing Home offers a comprehensive and nurturing environment that focuses on providing top-quality care and amenities to enhance the lives of its residents.
Westwood Manor Nursing Home is located at 714 High School Drive, Deridder, LA 70634 in Vernon Parish, Louisiana
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