Naomi Heights Nursing & Rehabilitation Center in Alexandria, LA
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Information last verified:
2421 East Texas Avenue, Alexandria, LA 71301
For more information about senior living options: (844) 490-3973
The Belle Grand tour is absolutely amazing and beautiful inside. The mother will love the move to the new place. Naomi Heights provides attentive care, with residents turned and changed every two hours as scheduled. The special diet at Naomi Heights is delivered consistently without fail. CNAs and nurses are there within minutes of being called. The administrator at Naomi Heights has an open-door policy and is available at any time.
The reviewer would not recommend the nursing home to anyone, citing poor care. The mother was often sick and left without consent, with no one contacting the family. The apartment provided had no seating or sleeping space. The night crew did not take care of the resident, leaving him in feces and urine and delaying assistance. Some aides were sleeping or watching TV instead of attending to residents. The staff were rude. The facility should be shut down due to the way residents are treated. Leaving the facility led to the relative's improvement, implying the care there was harmful.Naomi Heights Nursing & Rehabilitation Center in Alexandria is best suited for families that prize a refreshed, attractive interior and a visible, accessible administrator, with the expectation that daytime care will be attentive and routine tasks, like daily turning, meals, and basic hygiene, are reliably managed. The setting itself can feel welcoming and up-to-date, which matters for both residents and visiting family members. This community can work well for residents who need moderate assistance and whose families are able to stay engaged, monitor care, and advocate when needed. It is not the strongest fit for those whose loved ones require robust, consistent 24/7 supervision or for families unwilling to engage in ongoing oversight to ensure care standards are met. In short, Naomi Heights delivers on ambiance and daytime responsiveness, but care quality appears uneven enough to demand vigilant ongoing oversight.
Alternative options should be considered for families prioritizing consistently excellent night staffing, zero-tolerance for delays in assistance, or a proven safety record. If the decision hinges on night-time reliability and long-tenured, crisis-ready support, a facility with stronger overnight coverage and lower caregiver turnover may be a better match. Prospective residents with high fall risk, complex medical needs, or frequent incontinence episodes should compare available facilities against state inspection histories and third-party reviews to identify locations with demonstrated consistency across all shifts. In other words, the ambiance alone cannot compensate for gaps in around-the-clock care or the potential for delayed responses after hours.
Among Naomi Heights’ stated advantages, the most persuasive is the perceived quality of the environment and the tangible care routines available during daytime hours. One review highlights a newly refreshed interior as a compelling draw, and another points to a consistently delivered special diet and rapid response when called upon. When staff members are praised for timely interventions and the administrator is described as openly accessible, these factors create a foundation of trust and communication that families value during transitions. A modern physical plant reduces the daily friction of living in a center environment, and dependable meal planning and dietary accommodations are essential for residents with specific nutritional needs. Taken together, these elements materially improve day-to-day living for residents and provide families with concrete touchpoints for ongoing dialogue.
However, the weight of the negative experiences cannot be ignored. Several reviews describe severe lapses in care, including neglectful night coverage, unattended needs, and unsanitary conditions. Instances of being left in feces or urine, hours-long waits for assistance, and aides appearing disengaged or asleep during night shifts are not minor concerns; they strike at the heart of resident safety and dignity. A few family voices recount miscommunication and a startling disconnect between what families are told and what is observed. When weighed against the positive notes, these accounts signal a pattern that can jeopardize a resident’s wellbeing, particularly for those with complex medical histories or limited mobility. The risk of inconsistent attention, especially after hours, poses a meaningful threat to safety and overall quality of life.
This is not a facility to treat as a passive option. The decisive approach hinges on rigorous, proactive oversight. Families leaning toward Naomi Heights should insist on concrete, scheduled care-plan confirmations, and should demand access to daily care logs, incident reports, and direct conversations with the night shift supervisor in addition to the administrator. The administrator’s open-door policy is a real asset; use it to set expectations, establish escalation channels, and request quarterly reviews of care quality with management. Prospective residents and families can also request unannounced visits, observe how staff interact with residents during every shift, and verify staffing levels at different times of day. A candid, up-front assessment of whether the current care team reliably meets night-time needs is essential before making a commitment.
In the end, Naomi Heights represents a mixed-value choice that rewards families prioritizing a fresh, comfortable environment and proactive daytime care with a willingness to actively police care across all shifts. For those who must have consistent, high-quality overnight supervision and seamless, transparent communication about all aspects of care, alternatives with stronger track records on safety and staffing should be pursued more aggressively. The practical verdict is clear: this community can be a good fit for some families, provided there is a structured plan for ongoing oversight, explicit requests for care documentation, and a candid acknowledgment that care quality can vary by shift. Without that proactive framework, the risks identified in multiple reviews outweigh the aesthetic and daytime-care advantages.
139 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Alexandria International (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Naomi Heights Nursing & Rehabilitation Center, located in Alexandria, LA, offers a warm and inviting assisted living community with a range of amenities and care services to meet the unique needs of each resident. The center features a beauty salon for residents to pamper themselves and stay looking their best. Residents can enjoy their favorite shows and movies with cable or satellite TV in the comfort of their own room. Community operated transportation is available for outings and appointments, making it easy for residents to explore the surrounding area.
For those who wish to stay connected and engaged, there is a computer center equipped with high-speed internet access. The dining room provides delicious meals served in a restaurant-style setting, accommodating special dietary restrictions as needed. The fitness room promotes an active lifestyle, while the gaming room offers opportunities for entertainment and socialization.
Outside, residents can relax in the beautiful garden or make use of the outdoor space for activities and gatherings. Housekeeping services ensure a clean and comfortable environment, while move-in coordination helps make the transition smooth for new residents. Each room is fully furnished with private bathrooms for convenience and privacy.
Transportation arrangement is available for non-medical needs as well as doctors' appointments. A wellness center provides support and resources for residents' overall health and well-being. Wi-Fi/high-speed internet is accessible throughout the community so residents can stay connected with loved ones.
The care services at Naomi Heights include 24-hour call system and supervision to ensure safety at all times. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained staff members. Special attention is given to diabetic residents through diabetes diets, while meal preparation and medication management are offered to promote optimal health.
A mental wellness program supports emotional well-being, while concierge services are available to assist residents with any additional needs they may have. Planned day trips offer opportunities for exploration and socialization outside of the community, while resident-run activities allow individuals to participate and contribute in meaningful ways. Scheduled daily activities ensure there is always something engaging happening within the community.
Naomi Heights is conveniently located near several cafes, parks, pharmacies, physicians, restaurants, places of worship, and hospitals, providing convenience and accessibility for residents and their families. With its range of amenities and care services, Naomi Heights Nursing & Rehabilitation Center strives to create a comfortable and fulfilling environment for all residents.
Naomi Heights Nursing & Rehabilitation Center is located at 2421 East Texas Avenue, Alexandria, LA 71301 in Rapides Parish, Louisiana
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Outdoors
Outdoor
