Overall Review of Crestview Healthcare and Rehabilitation
common18 reviews mention this
Caring staff shows up consistently
Residents and families consistently describe staff who are friendly, caring, and responsive to concerns.
A large thread through the reviews is how residents are treated day to day: families describe staff as compassionate, kind, and willing to help. Multiple reviewers also mention the nursing and therapy teams as knowledgeable and attentive. Overall, the tone is that staff make a meaningful difference in comfort and reassurance during a stay.
differentiator6 reviews mention this
Therapy and rehab care stand out
Several reviews highlight strong rehab support, including physical and occupational therapy that feels encouraging.
Residents and families repeatedly connect their experience to the therapy team, describing it as welcoming, thoughtful, and encouraging. There are also mentions of help with recovery after hospital stays and after specific injuries. At the same time, at least one reviewer points to concerns significant enough to report issues to outside agencies, so experiences are not uniformly positive.
common6 reviews mention this
Activities help fill the day
Families describe regular activities that keep residents engaged.
Reviews mention planned activities happening throughout the week, including bingo, movies, and church service. One reviewer also points to an activities coordinator doing a good job finding programs for residents, while another describes pet-therapy visits and other group events. A few reviews also note visiting or volunteering as a way to see the community’s activity atmosphere.
caveat4 reviews mention this
Food feedback is mixed
Food reviews range from adequate to disliked, especially for picky eaters.
Some reviewers say the food is good or adequate, and one mentions that staff offered something aligned with their preferred salt intake. Others report that the food was not a good fit for a picky eater, and a couple describe it more generally as just okay. Beyond taste, a smaller number of comments focus on the overall room and building condition rather than the meals.
caveat4 reviews mention this
Communication can be hard
A recurring concern is difficulty getting timely updates and return calls.
While many reviews focus on kind, helpful staff, several also describe communication breakdowns. Some reviewers say the phone was not answered or messages were not returned, and another describes delays in getting return calls about a family member’s health progression. One review also includes specific disagreement about decisions involving a nurse practitioner.
common9 reviews mention this
Clean facility is frequently mentioned
Multiple reviews note that the building and common areas look clean and well maintained.
A recurring positive point is cleanliness: several families describe the facility as clean, neat, and super clean. There are also mentions of the building feeling kept together even during remodeling. At the same time, a few reviews describe the building as rundown or in need of repair, including issues like worn flooring and walls.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
21 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Maxcare (0.1 miles)
Stonecrest Family Medicine (0.1 miles)
Louisville Oncology (0.1 miles)
Theuer, Christopher Uofl Physicians Stonecrest Primary Care (0.2 miles)
Baptist Obgyn (0.2 miles)
Future Hope Pediatrics (0.2 miles)
Bluegrass Spine Care (0.3 miles)
Restaurants
Fiesta Mexicana (0.2 miles)
Milano Italian Restaurant (0.3 miles)
Tumbleweed Tex Mex Grill & Margarita Bar (0.4 miles)
Asia Buffet (1.2 miles)
McDonald's (1.2 miles)
Bojangles' Famous Chicken 'n Biscuits (1.4 miles)
Taco Bell (1.5 miles)
Pharmacies
CVS Pharmacy (0.5 miles)
Andrews Pharmacy (0.6 miles)
Kroger Pharmacy (2.4 miles)
Good Neighbor Pharmacy (2.5 miles)
Eminence Apothecary (11.3 miles)
The Medicine Shoppe Pharmacy (11.3 miles)
CVS Pharmacy (11.5 miles)
Places of Worship
Shelbyville Christian Assembly (0.8 miles)
Open Door Of Hope (1.7 miles)
Lighthouse Baptist Church (3 miles)
Burks Branch Baptist Church (4.7 miles)
Simpsonville Baptist Church (5.9 miles)
Mt Pleasant Baptist Church (7 miles)
Southern Baptist Convention (7 miles)
Transportation
U-Haul Neighborhood Dealer (1.3 miles)
U-Haul Neighborhood Dealer (1.5 miles)
U-Haul Neighborhood Dealer (4.3 miles)
Parks
Clear Creek Family Activity Center (1.9 miles)
The Parklands of Floyds Fork (11.8 miles)
Cafes
Starbucks (2.4 miles)
Sammy's Bakery (11.6 miles)
Hospitals
Norton Immediate Care Center (2.5 miles)
Shelby County Emergency Medcial Services Sta 3 (5.1 miles)
Crestview Healthcare and Rehabilitation on seniors.fyi includes 8 photos including images showing interior, windows, bedroom, decor, living room, landscaping, dining, trees, and more.
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21 resident community capacity
Skilled Nursing Facility
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Warm, attentive staff in a clean, welcoming community with engaging activities.
A Detailed Exploration of Living Wills and Advance Directives
Comprehensive Guide to Medicare Coverage for Hospice Care
Caring for Those Who Care: Recognizing, Understanding, and Overcoming Caregiver Burnout
