Salem Springlake Health & Rehabilitation Center

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  • Interior

    A cozy bedroom with two neatly made single beds, traditional decor, and soft lighting.

  • Outdoors

    A peaceful park scene featuring a pavilion surrounded by trees along a quiet pathway.

  • Decor

    A cozy living room with retro-style furniture and decor, featuring a wooden chair, side table, lamp, and colorful wall art.

  • Building

    A building with a covered entrance and landscaped surroundings under a cloudy sky.

  • Trees

    A view of a brick building with a clear sky and surrounding landscape.

  • Landscaping

    A solitary bench overlooking a tranquil river.

  • Garden

    A beautifully landscaped backyard featuring a small pond and rock garden, bordered by a white picket fence.

  • Outdoor

    An abandoned structure overtaken by nature in a rural setting.

  • Nature

    A serene view of a river bordered by rocky terrain under a cloudy sky.

Salem Springlake Health & Rehabilitation Center

509 North Hayden Avenue, Salem, KY 42078

For more information about senior living options: (844) 490-3973

3.9 from 19 reviews
5 stars
14
4 stars
0
3 stars
0
2 stars
0
1 stars
5

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    Overall Review of Salem Springlake Health & Rehabilitation Center

    Pros

    • pro Salem Springlake is very active in the community, with supportive staff, wonderful therapy, and a clean environment.
    • pro This facility is very involved in the community and recently donated snacks to the local school.
    • pro Salem Springlake is a wonderful place for loved ones, with great staff, a clean facility, and a top-notch therapy team.
    • pro The facility is very clean and well-kept, and the staff is courteous, accommodating, and caring toward residents.
    • pro The staff is friendly and helpful, consistently involved in community events and inviting the community to join them.
    • pro A bright, clean, well-maintained center with dedicated professionals who love their residents, and multiple outside patios to enjoy nature.
    • pro Management is responsive and caring.
    • pro The PT and OT departments are absolutely amazing and very helpful.

    Cons

    • pro A reviewer reported a resident was found lying in feces, with staff waiting about 45 minutes for assistance.
    • pro The room was described as always dirty, and the reviewer warned others not to place a loved one there.
    • pro The facility was described as having terrible management and being a grousome place to live.
    • pro When contacted, no one answered and information about the resident's family could not be obtained, with the staff described as clueless.
    • pro A staff member named Heather Robertson was described as hateful.
    • pro The food quality was said to be rough at times.

    Review

    Salem Springlake comes across in these accounts as a highly active presence in its community, with many residents and families praising not only the care inside but also the facility's outward engagement. Several reviewers highlight the staff's supportive nature and the therapy team's effectiveness, while noting the center's willingness to give back to the surrounding area. One reviewer specifically pointed out a recent act of generosity - the facility donated snacks to the local school - an example that underscores the place's community-oriented spirit. Across the board, people repeatedly describe the staff as approachable and involved, often participating in events that invite the public to join them.

    The environment itself receives a lot of positive attention. Commentators describe Salem Springlake as a bright, clean, and well-maintained center set in a beautiful, quiet setting. Visitors frequently mention the cleanliness and upkeep, with one person noting that the facility "smelled SO good when I walked in" and that it felt calm and well-maintained. Reviewers also celebrate practical comforts such as multiple outside patios where residents can enjoy nature, and the general sense that the surroundings are well cared for. The overall impression is of a facility that prioritizes a pleasant, inviting atmosphere for residents and families alike.

    Staff quality and interpersonal care are repeatedly highlighted as standout strengths. Reviewers describe nursing staff as sweet, loving, compassionate, attentive, and patient - not only with residents but with families as well. The administrative team is portrayed as kind and willing to listen, with mentions of responsive management and staff who "love their residents." One tribute emphasizes that the staff understand the difficult season families may be navigating, and they are noted for helping and guiding families through challenging times. The sentiment is that the team functions as an extended family for many residents, contributing to a sense of peace and security for loved ones.

    Therapy and clinical care are singled out as high points in several comments. The physical therapy (PT) and occupational therapy (OT) departments are described as absolutely amazing and extremely helpful, with reviewers praising the dedication and effectiveness of those teams. One family member commends the therapy staff for their steadfast support in getting residents the therapy they need, while others note that therapy offerings are complemented by a range of activities for residents who are able to participate. The combination of compassionate nursing care and active, supportive therapy appears to be a core strength of the facility, contributing to positive experiences for many families.

    Families also speak movingly about the emotional and logistical support they receive. A number of reviews emphasize how care at Salem Springlake extends beyond the resident to the entire family, with staff offering guidance and being attentive to nourishment and daily needs. One lengthy personal account describes a sense of gratefulness for the care her mother receives, noting that the staff's dedication helps the family sleep at night and feel that their loved one is receiving medical attention around the clock. The sense of community and the "extended family" feeling that develops around the care team is a recurring theme in these remarks.

    However, the picture is not uniformly glowing. At least one review recounts a troubling incident that raises serious concerns. According to that account, a family member found a resident in a room "laying in feces," with a long wait for staff assistance that ultimately led to a confrontation with a staff member named Heather Robertson. The reviewer describes the room as dirty and expresses strong dissatisfaction, saying, "Do not put someone you love in THAT place." This single account paints a stark contrast to the otherwise consistently positive remarks and raises questions about response times and basic hygiene in that moment.

    Relatedly, another negative perspective focuses on management responsiveness and communication. One reviewer describes the administrative experience as problematic, using strong language about management being "grousy" and indicating that calling for information often yields no answer because "the staff is clueless." These comments suggest that, for some visitors or residents, there are gaps in communication and accountability that detract from the otherwise favorable impression of the staff and facility culture.

    Taken together, the collection of reviews presents Salem Springlake as a facility with many commendable strengths and a few serious areas for improvement. The positive narratives consistently feature a communal and caring atmosphere, a clean and welcoming environment, and a strong emphasis on therapeutic care and family involvement. The more critical notes, while fewer in number, raise important concerns about cleanliness in a specific instance, staff responsiveness, and administrative communication. For families considering Salem Springlake, the messages suggest a place with a strong, compassionate care ethos and active community engagement, but with warnings to carefully observe daily operations and to seek clarity on how staffing and management address issues when they arise.

    Features

    Housing

    • 75 resident community capacity 75 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Salem Springlake Health & Rehabilitation Center is a premier assisted living community located in Salem, KY. With its wide range of amenities and care services, residents can expect a comfortable and fulfilling lifestyle.

    The community offers various amenities to cater to the daily needs and preferences of residents. There is a beauty salon where residents can have their hair done or enjoy other grooming services. Cable or satellite TV is available for entertainment, along with a gaming room and a small library for leisure activities. The fully furnished accommodations provide a cozy and home-like atmosphere. Residents can also enjoy the outdoor space and garden area for relaxing or socializing.

    A variety of dining options are available at Salem Springlake. The dining room offers restaurant-style dining, with delicious meals prepared by the staff who consider special dietary restrictions such as diabetes diet. Meal preparation and service are provided, ensuring that residents are well-nourished throughout the day.

    Care services are readily accessible to meet the individual needs of each resident. A 24-hour call system ensures that assistance is always available whenever needed. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is offered to ensure residents take their medications as prescribed. A mental wellness program focuses on supporting the emotional well-being of residents.

    Salem Springlake understands the importance of staying connected and engaged in the wider community. Transportation arrangements are made for non-medical purposes as well as for doctors' appointments, ensuring that residents can access necessary services easily. Community-operated transportation is available for convenience.

    Engaging activities are organized on a regular basis to promote an active and social lifestyle among residents. Fitness programs help maintain physical health while planned day trips offer opportunities for exploration outside the community. Resident-run activities encourage involvement and interaction within the community.

    Additionally, Salem Springlake Health & Rehabilitation Center is conveniently situated near three pharmacies, providing easy access to medications and supplies when needed. There are also twelve places of worship nearby, allowing residents to continue practicing their faith. Two hospitals in the vicinity ensure that medical assistance is readily available if required.

    Overall, Salem Springlake Health & Rehabilitation Center offers a well-rounded assisted living community with comprehensive services and amenities to meet the varying needs and preferences of its residents.

    Nearby Places of Interest

    Places of Worship

    • Salem United Methodist Church (0.4 miles)
    • Salem Baptist Church (0.5 miles)
    • Forerunner Tabernacle Of Hope (0.5 miles)
    • Southern Baptist Convention (0.5 miles)
    • Ohio River Baptist Association (0.6 miles)
    • Salem Baptist Church-Christian Life Center (0.7 miles)
    • Old Salem Baptist Church (2.8 miles)

    Pharmacies

    • Glenn's Prescription Center (0.5 miles)
    • Good Neighbor Pharmacy (0.5 miles)
    • Clinic Pharmacy of KY (0.8 miles)
    • Good Neighbor Pharmacy (9 miles)
    • Glenn's Apothecary (9.1 miles)
    • KB Pharmacy (9.6 miles)
    • CVS Pharmacy (10.4 miles)

    Hospitals

    • Livingston Hospital And Healthcare Services (0.8 miles)
    • Livingston County Hospital (0.8 miles)
    • Crittenden Hospital (9.1 miles)
    • Crittenden County Hospital-Er (9.1 miles)
    • Crittenden Health Systems (9.1 miles)
    • Hardin County General Hospital (12.2 miles)
    • Pennyrile District Health Department (15.3 miles)

    Physicians

    • Marion Physicians Clinic (9.6 miles)
    • Family Practice Care (10.8 miles)
    • Smithland Medical Clinic (12.7 miles)
    • Lyon Co Family Care (15.5 miles)
    • New Life Treatment Center (15.5 miles)

    Restaurants

    • McDonald's (9.7 miles)
    • CopperTop Bar-B-Q (10.9 miles)
    • Town & Country (12.6 miles)
    • E Town Riverport Express (12.7 miles)
    • Smokey D's (12.7 miles)
    • Aces (14.5 miles)
    • Cave-In-Rock State Park (14.6 miles)

    Parks

    • Rosiclare Park (11.8 miles)
    • Crab Creek (13 miles)
    • Keel Forest (13.3 miles)
    • Golconda Historic District (15 miles)
    • Central Management Service (15.1 miles)
    • Eddyville Park (15.1 miles)

    Cafes

    • Broadbents (15.2 miles)
    • Our Daily Bread (15.3 miles)

    Frequently Asked Questions

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