Superior Care Home

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  • Interior

    A rustic interior featuring a stone wall with a fireplace and decorative columns.

  • Outdoors

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  • Decor

    A cozy living room with a round table and comfortable chairs, adorned with warm lighting and decor.

  • Living Room

    A cozy living room with elegant furniture and a fireplace.

  • Building

    A view of a school building surrounded by trees and a parking lot on a clear day.

  • Landscaping

    The entrance of a building featuring the United States and Virginia flags.

  • Outdoor

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  • Exterior

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  • Tree

    A joyful family gathering in front of a beautifully decorated Christmas tree.

  • Healthcare

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  • Facility

    Signage for Providence Pointe Healthcare located at 100 Marshall Court.

Superior Care Home

100 Marshall Court, Paducah, KY 42001

For more information about senior living options: (844) 490-3973

4.3 from 92 reviews
5 stars
73
4 stars
3
3 stars
1
2 stars
4
1 stars
11

Skilled Nursing Facility

Overall Review of Superior Care Home

Pros

  • pro The staff at Providence Pointe are friendly, caring, and encouraging.
  • pro Providence Pointe provides excellent daily care plus coordinated medical therapy and rehabilitation.
  • pro The facility is beautiful, clean, and well organized.
  • pro Staff members are compassionate, professional, and dedicated, with strong communication across doctors, families, and transportation.
  • pro Social workers and administrators effectively coordinate with families, insurance, and physicians.
  • pro Families report that residents regain mobility and independence under Providence Pointe's care.
  • pro The dining program accommodates resident preferences with fresh, high-quality meals.
  • pro The environment feels like a family atmosphere where staff treat residents with respect and kindness.
  • pro Leadership, including Jennifer Lindsey, is described as outstanding and the facility runs smoothly.
  • pro Providence Pointe is highly recommended and regarded as one of the best in Western Kentucky for rehab and skilled nursing.

Cons

  • pro Providence Point was not the right fit for a mother who had just had a full hip replacement.
  • pro The patient was not fed dinner after a nurse promised it would be provided, and a walker was not supplied.
  • pro Staff were slow to assist with the restroom and at times treated the patient with disrespect.
  • pro The family felt they were prevented from leaving, and a nurse's disrespectful behavior escalated the situation.
  • pro Overall, the reviewer would not recommend Providence Point for recovery.

Review

Providence Pointe in Paducah, Kentucky is described by many visitors and families as a place where care and character come together in a way that truly supports residents and their loved ones. Across numerous reviews, the facility is portrayed as clean, beautiful, and well-organized, with a strong emphasis on treating residents with dignity and warmth. The overall impression is that the staff - across every role from nursing and aides to physical and occupational therapy, housekeeping, and food service - are friendly, caring, and genuinely dedicated to making each day as comfortable and purposeful as possible for those in their care.

Several families recount how the team at Providence Pointe functions as a coordinated care network. In one strong example, the nursing staff and therapists help a patient recovering from a severe back infection regain mobility and independence. The facility's ability to manage the whole spectrum of needs - daily living assistance, medical care, therapy, labs, imaging, medications, and even transportation when family members can't provide it - stood out. Communication between the patient, family, doctors, and the facility's social workers and administrators was highlighted as thorough and proactive, resulting in a seamless experience where everyone stayed on the same page.

Other accounts underscore the compassion and breadth of services offered. One reviewer specifically notes a "very compassionate and dedicated staff" and a wide range of services that can support a family member through various stages of care. The warmth extends into supportive hospice experiences as well, with reports of excellent end-of-life care that respects both the patient and the family. The consistency of kindness, professionalism, and attentiveness across shifts and departments is a recurring theme, reinforcing a sense of reliable support for families navigating complex medical needs.

Not every experience, however, was without caveats. A mother who recently underwent hip replacement was placed at Providence Pointe with the goal of rehabilitation, but the stay did not meet the family's expectations. They describe disrespectful interactions with some staff, a lack of timely assistance with basic needs (including a walker and restroom help), and a management moment that felt rigid and discouraging when they indicated they wanted to leave. The patient ultimately felt the facility was not the right fit for her recovery, despite recognizing that there were friendly staff members who did try to help. This darker thread stands in contrast to the otherwise uniformly positive tone of many reviews and serves as a reminder that experiences can vary by moment and person, especially in a high-stress, high-demand setting like post-surgical rehabilitation.

For visitors and family members who do engage with Providence Pointe, the sentiment is consistently uplifting. Many note how supportive the staff are when they visit loved ones, how confident they feel leaving someone in their care, and how nurses, aides, and other team members actively contribute to a healing, home-like environment. The appreciation is often tied to personal stories: a mother-in-law receiving attentive care, a sister or brother witnessing noticeable improvements with physical therapy, or a patient expressing gratitude for the quality of daily life - food that accommodates preferences and diets, clean facilities, and a team that feels more like a family than a service provider.

Several reviews give credit to specific people who embody the facility's stated values. Names like Jennifer Lindsey are singled out as exemplars who lead with care, turning the operation into a well-run, compassionate machine. Observers describe Jennifer as someone who has implemented core values across the staff, balancing empathy with professionalism and ensuring that the environment stays supportive and respectful. Other staff members, including those in admissions, social work, and various departments around Hall 300, are praised for combining knowledge with genuine warmth. A recurring metaphor from one reviewer likens Providence Pointe to a stable, well-oiled ship - an environment where the team's cohesive effort makes residents feel safe, valued, and at home.

The strongest praise often centers on the way the facility treats residents as family-first priority. Reviewers repeatedly describe the staff as loving, patient, and dedicated, with a sense that everyone pulls together to make each resident's experience as positive as possible. People frequently remark on the cleanliness and beauty of the facility, the quality and responsiveness of care, and the sense that the residents' well-being is the guiding star of daily operations. The overall message is that Providence Pointe not only provides skilled nursing and rehabilitation services but also fosters a culture of heartfelt care that resonates with families, staff, and residents alike.

In sum, the stories paint a picture of a facility that is more than just a place for care - it's a community where highly professional teams come together to support healing, independence, comfort, and dignity. For many families, Providence Pointe stands out as a trusted option in the Paducah area, a place where the residents' needs are treated with seriousness and kindness, and where the quality of daily life is treated as a top priority. While there are individual experiences that remind us care is complex and human, the prevailing narrative is one of compassion, competence, and a genuine commitment to helping people live as well as possible, with their loved ones by their side.

Features

Housing

  • 108 resident community capacity 108 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Barkley Regional (3 miles away) Barkley Regional (3 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Superior Care Home in Paducah, KY offers a comfortable and fulfilling assisted living experience for seniors. Our community is equipped with a range of amenities to enhance residents' quality of life. With a beauty salon on-site, residents can enjoy regular grooming services without leaving the comfort of their home. Cable or satellite TV is provided in each living space for entertainment and relaxation.

Transportation needs are easily met with our community-operated transportation services, including arrangements for non-medical appointments and doctor visits. For those who prefer staying connected online, we offer Wi-Fi/high-speed internet access throughout the premises. A computer center is also available for residents to use.

Residents can savor delicious meals prepared and served in our dining room, reminiscent of restaurant-style dining. Special dietary restrictions can be accommodated to ensure everyone's nutritional needs are met. Additionally, a kitchenette is available for those who wish to prepare their own meals.

Our wellness-focused environment includes a fitness room to promote physical health and well-being. Residents can engage in various activities through our gaming room, small library, and scheduled daily activities organized by our dedicated staff members.

Superior Care Home offers fully furnished accommodations with private bathrooms for convenience and privacy. Housekeeping services ensure that common areas and living spaces are always clean and comfortable.

Within close proximity to our community, residents have easy access to various amenities outside as well. With three cafes nearby, there are plenty of options for socializing or meeting friends over coffee. Seven pharmacies in the vicinity ensure quick access to medications, while 24 physicians contribute to comprehensive healthcare support.

Paducah boasts a vibrant dining scene with 40 restaurants nearby, offering a wide array of culinary choices just moments away from our community. Two nearby transportation options make it convenient for residents and their families to visit attractions or run errands conveniently.

For spiritual needs or attending religious services, nine places of worship are within reach from Superior Care Home. Additionally, residents can enjoy entertainment and cultural experiences at the nearby theater.

In terms of healthcare, our community is conveniently located near three hospitals. This ensures peace of mind for residents and their families, knowing that quality medical care is easily accessible when needed.

Superior Care Home in Paducah, KY provides compassionate care services, including 24-hour call systems and supervision to ensure the safety and well-being of our residents. Assistance with activities of daily living such as bathing, dressing, and transfers are readily available, along with medication management and diabetes diet support.

To promote mental wellness, we offer a dedicated program designed to meet the emotional and cognitive needs of our residents. Planned day trips and resident-run activities provide social engagement opportunities as well.

At Superior Care Home, we strive to create an inclusive community that fosters independence, comfort, and overall well-being for our residents.

Nearby Places of Interest

Restaurants

  • Culvers (2.3 miles)
  • Chicken Salad Chick (2.6 miles)
  • Zaxby's (2.6 miles)
  • Sonic Drive-In (2.6 miles)
  • Firehouse Subs (2.8 miles)
  • Chick-Fil-A (2.9 miles)
  • Flamingo Row (2.9 miles)

Physicians

  • O'Bryan Family Medicine (2.6 miles)
  • Jefferson Orthopedics (2.6 miles)
  • WellSprings Dermatology (2.6 miles)
  • The SkinCare Corner (2.6 miles)
  • Jones, Evelyn Montgomery DR (2.7 miles)
  • HealthSource of Paducah (2.7 miles)
  • Cecil, John Baptist Health Medical Group Primary Care (2.8 miles)

Pharmacies

  • West Towne Pharmacy (2.7 miles)
  • Health Mart Pharmacy (2.7 miles)
  • Good Neighbor Pharmacy (2.8 miles)
  • Strawberry Hills Pharmacy (3 miles)
  • Davis Drugs Lone Oak (3.5 miles)
  • Harness Health Pharmacy (4.4 miles)
  • Harness Health Pharmacy - Lourdes (4.4 miles)

Transportation

  • Barkley Regional Airport (PAH) (2.8 miles)
  • Budget Truck Rental (4.7 miles)

Places of Worship

  • Lone Oak First Baptist Church (3 miles)
  • Concord United Methodist Church (3 miles)
  • Southern Baptist Convention (3.2 miles)
  • Lone Oak Church of Christ (3.4 miles)
  • Launch (3.5 miles)
  • New Hope Cumberland Presbyterian Church (3.7 miles)
  • Heartland Worship Center (3.8 miles)

Cafes

  • Panera Bread (3.5 miles)
  • Starbucks (3.6 miles)
  • The Coffee Bean and Tea Leaf (4.4 miles)

Theaters

  • Cinemark Paducah (3.5 miles)

Hospitals

  • Lourdes Hospital (4.4 miles)
  • Lourdes Hospital (4.4 miles)
  • Mercy Health - Lourdes Birthing Center (4.4 miles)
  • Legacy Oxygen & Home Care Equipment (5.3 miles)

Parks

  • Stuart Nelson Park (5.2 miles)

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