Overall Review of Signature Healthcare At Hillcrest
common40 reviews mention this
Caring, attentive staff shows up
Residents and families repeatedly describe staff as kind and responsive.
Across reviews, people describe nursing, aides, and therapists as friendly, respectful, and attentive to both residents and families. Several comments also highlight staff teamwork and leadership that stays involved when needs come up. A few critical reviews disagree, citing neglect, poor communication, and disrespect, so experiences are not uniformly positive.
differentiator35 reviews mention this
Rehab and therapy are standout
Many reviews praise rehab results and the therapy teams.
A large share of reviewers focus on rehabilitation and physical therapy, saying progress was meaningful and made a difference in mobility. People also describe therapists as knowledgeable, encouraging, and thorough about care goals. Some negative reviews raise concerns about rehab wing consistency and attention, but the dominant pattern is positive therapy experiences.
common20 reviews mention this
Facility cleanliness and upkeep
Residents and visitors frequently mention a clean, well-kept building.
Many reviews call out cleanlinessârooms cleaned regularly, supplies stocked, and the building smelling fresh. A number of families and residents also connect cleanliness with comfort and trust in day-to-day care. On the other hand, some reviews describe unpleasant odors, peeling paint, and a need for updates, so cleanliness is not described the same way by everyone.
common12 reviews mention this
Activities keep residents engaged
Reviews often mention organized activities and getting residents moving.
Residents and families describe scheduled daily activities, an activity team that encourages engagement, and options like bingo and arts and crafts. One review specifically mentions a calendar with variety, while others describe recreation staff going out of their way to help. A couple of critical reviews argue that engagement was lacking for some residents, including time spent sitting rather than participating.
caveat8 reviews mention this
Food is mixed in reviews
Dining gets mixed feedback, with some praising meals and others criticizing them.
Some reviewers say the food is good and that the kitchen accommodates preferences or dietary needs. Other reviews complain about bad food, slow service, or poor follow-through around meals. This makes dining one of the more inconsistent day-to-day impressions in the feedback.
caveat7 reviews mention this
Care coordination and medication concerns
A smaller set of reviews raises concerns about medication and communication.
While many reviews describe attentive nursing and communication with families, several critical reviews mention medication management problems and slow or unresponsive communication. Some also describe care gaps, such as not noticing symptoms or issues with treatment follow-through. Taken with the overall positive themes, these negatives read as recurring points of concern rather than the experience of every family.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
156 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
Subway (0.5 miles)
Raising Cane's Chicken Fingers (1.3 miles)
Drake's (1.3 miles)
Cheddar's Scratch Kitchen (1.3 miles)
Culver's (1.4 miles)
Burger King (1.5 miles)
Gary's Drive Inn (1.5 miles)
Physicians
Physicians Eye Center (0.8 miles)
Edds Cosmetic Surgery (0.8 miles)
Women's Healthcare Partners (0.9 miles)
Orthopaedics & Sports Medicine Owensboro PSC (0.9 miles)
Midwest Ear Nose & Throat - Derek L Mitchell MD (0.9 miles)
Advanced Aesthetics (1 miles)
Owensboro Dermatology Associates (1 miles)
Pharmacies
Lincoln Pharmacy (1.1 miles)
Emory Centre Pharmacy (1.8 miles)
Walgreens (1.8 miles)
CVS Pharmacy (2.3 miles)
Theaters
Malco Owensboro Cinema Grill & MXT (1.2 miles)
Cafes
Starbucks (1.4 miles)
18th Street Diner (1.5 miles)
Starbucks (1.8 miles)
Panera Bread (2.4 miles)
Places of Worship
Blessed Mother Catholic Church (1.5 miles)
Bridgepointe Church (1.9 miles)
Life Community Church (2 miles)
Calvary Temple Assembly of God (2.1 miles)
Ignite 360 Church (2.1 miles)
Lewis Lane Baptist Church (2.6 miles)
St Stephen Cathedral (2.7 miles)
Transportation
Yellow Cab (1.8 miles)
U-Haul Neighborhood Dealer (1.8 miles)
Enterprise Rent-A-Car (2.2 miles)
Hospitals
Lakhotia, Arpita Norton Childrens Outpatient Center Owensboro (2.1 miles)
Owensboro Surgery Center (2.1 miles)
Breckenridge Diagnostic Center (2.1 miles)
Riverbend Physical Medicine and Rehabilitation (2.3 miles)
Signature Healthcare At Hillcrest on seniors.fyi includes 6 photos including images showing interior, nursing home, landscaping, trees, dining, building, pathway, outdoors, and more.
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