Signature Healthcare At Hillcrest

Pros

• The facility is one of the cleanest and friendliest places, with staff treating residents with dignity and respect.
• Residents feel well taken care of, with staff dedicated to helping them return home.
• The rooms are cleaned daily, and the staff is very helpful in locating any lost items.
• Activities such as ice cream socials and arts and crafts are enjoyed by residents, contributing to their happiness.
• Physical and occupational therapy is thorough and effective, leading to rapid progress for residents.
• Staff members develop close relationships with residents, making them feel like family.
• The kitchen staff provides good food, contributing to a positive dining experience for residents.
• The atmosphere is friendly, with caregivers calling patients by name and engaging them in activities like bingo.

Cons

• The staff and healthcare at Signature HealthCARE at Hillcrest were poor, and the food was bad.
• The staff did not seem to be managed well and lacked the initiative to check on residents.
• The atmosphere of the facility was okay but not outstanding.
• The facility was only kept halfway clean.

Review

The reviews of Signature HealthCARE at Hillcrest paint a diverse picture of experiences, highlighting both commendable aspects and areas needing improvement. Overall, many reviewers express satisfaction with the facility, emphasizing the cleanliness, friendliness, and dedicated care offered by the staff. Time and again, family members noted that their loved ones were treated with dignity and respect. The administration at Hillcrest seems to take an active role in addressing concerns and ensuring that families feel heard, which is crucial in any healthcare setting.

Several testimonials mention the welcoming atmosphere fostered by the staff. One reviewer observed that the staff became like a second family to their loved one, providing attentive care throughout their stay. Regularly cleaned rooms, assistance in finding lost items, and daily activities such as ice cream socials and arts and crafts were highlighted as integral parts of residents’ experiences. Such activities not only contribute to a vibrant community but also help residents engage meaningfully during their time there.

Therapy services received notable praise from multiple reviewers who reported significant progress in physical and occupational therapy for their loved ones. One family member shared how quickly their brother improved due to the attentive nature of his therapists. The clarity with which goals were explained helped families feel involved in the recovery process, fostering a sense of trust between them and the healthcare providers.

Food quality also garnered mixed feedback among reviewers. While some found it satisfactory or even good—highlighting pleasant meals prepared by kitchen staff—others experienced dissatisfaction with meal options offered at Hillcrest. This reflection underscores that food quality can be an essential component of patient comfort and satisfaction within long-term care facilities.

Despite numerous positive comments about care levels and overall experience, there are critical insights regarding management issues within the facility. One review pointed out instances where staffing seemed poorly managed and unresponsive to resident needs; this lack of initiative contributed to a less favorable environment compared to other reviews praising attentiveness. Such discrepancies suggest that while many caregivers provide excellent support, consistent management practices are vital for maintaining high standards across all shifts.

Conversely, several reviews share heartfelt gratitude for how well residents were treated at Hillcrest; it’s clear there are depths of compassion present among many staff members reported by families expressing appreciation for personal attention given to their relatives during challenging times. The combination of positive relationships between caregivers and residents creates an atmosphere conducive not just to healing but also emotional well-being within its walls.

In summary, Signature HealthCARE at Hillcrest emerges from these reviews as a facility where dedication is evident among much of the staff; however, there remains room for improvement concerning management consistency and food offerings. Families have shared deeply personal experiences reflecting various highs and lows during their time spent interacting with different aspects of care provided here. Ultimately, this multifaceted depiction draws attention not only to areas where excellence flourishes but also reveals challenges faced on this continuous journey toward delivering exceptional healthcare services.

Restaurants

• Subway (0.5 miles)
• Raising Cane's Chicken Fingers (1.3 miles)
• Drake's (1.3 miles)
• Cheddar's Scratch Kitchen (1.3 miles)
• Culver's (1.4 miles)
• Burger King (1.5 miles)
• Gary's Drive Inn (1.5 miles)

Physicians

• Physicians Eye Center (0.8 miles)
• Edds Cosmetic Surgery (0.8 miles)
• Women's Healthcare Partners (0.9 miles)
• Orthopaedics & Sports Medicine Owensboro PSC (0.9 miles)
• Midwest Ear Nose & Throat - Derek L Mitchell MD (0.9 miles)
• Advanced Aesthetics (1 miles)
• Owensboro Dermatology Associates (1 miles)

Pharmacies

• Lincoln Pharmacy (1.1 miles)
• Emory Centre Pharmacy (1.8 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (2.3 miles)

Theaters

• Malco Owensboro Cinema Grill & MXT (1.2 miles)

Cafes

• Starbucks (1.4 miles)
• 18th Street Diner (1.5 miles)
• Starbucks (1.8 miles)
• Panera Bread (2.4 miles)

Places of Worship

• Blessed Mother Catholic Church (1.5 miles)
• Bridgepointe Church (1.9 miles)
• Life Community Church (2 miles)
• Calvary Temple Assembly of God (2.1 miles)
• Ignite 360 Church (2.1 miles)
• Lewis Lane Baptist Church (2.6 miles)
• St Stephen Cathedral (2.7 miles)

Transportation

• Yellow Cab (1.8 miles)
• U-Haul Neighborhood Dealer (1.8 miles)
• Enterprise Rent-A-Car (2.2 miles)

Hospitals

• Lakhotia, Arpita Norton Childrens Outpatient Center Owensboro (2.1 miles)
• Owensboro Surgery Center (2.1 miles)
• Breckenridge Diagnostic Center (2.1 miles)
• Riverbend Physical Medicine and Rehabilitation (2.3 miles)
• RVBH (2.6 miles)