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3.5 from 52 reviews
5 stars
29
4 stars
3
3 stars
1
2 stars
5
1 stars
14
Overall Review of Spring Creek Health Care
common33 reviews mention this
Staff compassion is widely noted
Residents and families frequently describe attentive, compassionate care from the staff.
Across the reviews, many families say staff members are kind, supportive, and responsive to residents’ needs. Several also mention therapists, nurses, and social workers as particularly helpful during stays and transitions. There are also complaints about care quality and rudeness in a smaller set of reviews, but the overall volume of positive staff experiences is substantial.
caveat9 reviews mention this
Cleanliness comes up on both sides
Cleanliness is a recurring concern, with multiple reviewers citing odors or neglect-related messes.
A portion of reviewers praise the facility as clean and well-maintained, including reports of clean rooms and an overall clean environment. On the other hand, several reviews describe strong urine or feces odors and incidents involving soiled undergarments or failure to keep patients cleaned. A couple of the most serious negative reviews also tie these cleanliness issues to infections and worsening conditions.
common9 reviews mention this
Therapy and rehab support varies
Therapy is frequently mentioned, including praise for rehab progress and walking support.
Many reviews highlight rehabilitation and therapy as a key part of the experience, with residents and families describing therapy teams that helped with strength, walking, and recovery goals. Some reviewers also compare physical care outcomes to other facilities when they felt changes were needed. While most therapy mentions are positive, there are also negative accounts where families say physical care needs were not adequately met.
common7 reviews mention this
Activities and social time matter
Recreational activities are mentioned often, alongside concerns about limited social interaction.
Several reviews call out activities and recreation as a positive part of day-to-day life, including examples like bingo and other group activities. A few reviewers also mention family engagement ideas such as sending letters and Valentine’s-themed messages. At the same time, at least one reviewer says there was very little social interaction and describes the facility layout as not helping residents spend time outside.
caveat3 reviews mention this
Staffing coverage feels inconsistent
Reviewers describe staffing coverage as inconsistent, including reports of understaffing.
Some reviews note changes intended to improve staffing, including comments that more people were hired and that additional staffing was needed. Other reviewers raise concerns about being understaffed, including specific complaints about aides’ coverage on weekends or about staffing limitations during a stay. The experience appears mixed across reviews rather than consistently one way.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Spring Creek Health Care on seniors.fyi includes 10 photos including images showing outdoor, wheelchair, bedroom, interior, fire pit, outdoors, lounge, seating area, and more.
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226 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Friendly staff, clean and spacious apartments, engaged resident community.
Comprehensive Exploration of Living Wills and Other Advance Directives
A Detailed Exploration of Living Wills and Advance Directives
Comprehensive Guide to Medicare Coverage for Hospice Care
