Windsor Care Center in Mount Sterling, KY
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Information last verified:
125 Sterling Way, Mount Sterling, KY 40353
For more information about senior living options: (844) 490-3973
It is considered one of the best nursing facilities in Kentucky. The facility is very clean and floors are always shining. The activity department offers several activities throughout the day. Residents have fun with activities like dancing, getting their nails done, and attending church services. The meals have been praised, with one resident noting it was the best meatloaf. The staff are friendly and ready to help. The rehab department is top-notch, helping residents regain strength and confidence before returning home. Nurses and nurse aides are among the best at ensuring residents are well cared for. Families feel their loved ones are safe, cared for, loved, and respected.
The staff are described as unprofessional and lacking morals, with snobby attitudes toward residents and families. The facility is dirty and smells of old urine and wounds, with stained laundry. Residents are reportedly refused medications and not treated by doctors, suggesting neglect. Call buttons and emergency bells often do not work, leaving patients without help. The environment is neglected and in need of updates, including outside and interior aspects. Residents are left sitting in their own waste and given tasteless meals, leading to weight loss. Some aides are described as cruel or disrespectful, treating residents as a paycheck rather than as people.Windsor Care Center in Mount Sterling, KY, is best suited for families that prioritize strong rehabilitative services and a socially engaged environment. The reviews repeatedly flag a skilled rehab team, attentive nurses, and caregivers who actively work to restore strength and independence. When operations run well, the atmosphere can feel like a close-knit community with ample activities, regular family contact, and staff who go beyond the basics to keep residents engaged and comfortable. For a loved one who needs daily therapy, social stimulation, and reliable nursing oversight, Windsor can deliver meaningful outcomes and a sense of safety.
That said, several reviewers should prompt families to consider alternatives. The most persistent red flags involve safety and consistency: reports of nonfunctional call systems, neglect accusations, dirty conditions, and lapses in basic care. Admissions experiences are described as frustrating or unhelpful, and some families note unprofessional or dismissive attitudes among staff. The spectrum of experiences is wide, with some residents thriving and others facing serious, even dangerous, shortcomings. For families that cannot tolerate any risk of neglect or maintenance gaps, Windsor may not provide the dependable baseline required.
In weighing the pros against the cons, the strongest positives at Windsor, clean facilities, active programming, and, crucially, a therapy-capable staff, can offset some concerns when a plan for ongoing oversight is in place. The rehabilitative strengths, daily therapy, patient motivation, and staff commitment to progress, often translate into real improvements and shorter hospital-to-home transitions. The caring, personable nurses and aides appear capable of delivering compassionate, individualized attention, especially in units dedicated to rehabilitation and post-acute care. However, these gains hinge on reliable systems for safety, communication, and basic cleanliness; when those systems falter, the same strengths quickly lose their ceiling, leaving families to confront a troubling disparity between praise and day-to-day reality.
Two clear patterns emerge from the mixed feedback. On one hand, many reviewers celebrate Windsor as a place where residents are treated with kindness, where activities and social moments enrich daily life, and where therapy teams earn trust through consistency and results. On the other hand, alarming accounts describe patients left in soiled conditions, call bells ignored, and staff interactions that feel punitive or detached. This duality suggests that care quality at Windsor can be excellent, but it is not uniformly guaranteed. Families should prepare for the possibility that experiences may vary by shift, unit, or even individual staff members, and they should actively verify ongoing adherence to basic standards the moment placement is pursued.
Practical due diligence can tilt the odds toward a successful experience. Before choosing Windsor, tour the facility with a critical eye toward cleanliness, odor, and how quickly call bells are answered. Ask to meet the therapy team and the unit manager to understand how care plans are created, tracked, and communicated to families. Request a detailed tour of the rehab unit and a concrete plan for daily therapy, nutrition, and medication management. Inquire about staffing levels, response times, and how incidents are recorded and resolved. If possible, arrange a trial period or a short-term stay to observe day-to-day operations firsthand. Establish a primary family contact and insist on regular updates, documented care decisions, and clear escalation paths for concerns.
Overall, Windsor Care Center presents a compelling option for families that can combine a proactive oversight plan with a strong emphasis on rehabilitation and personal connection. When functioning at a high level, the facility offers genuine warmth, notable clinical capability, and a rhythm of activities that can improve quality of life for residents. Yet the considerable variation in reported experiences means risk remains real. For those unwilling to gamble on consistency or safety, it is prudent to compare Windsor with alternatives that demonstrate steadier performance across all core domains, from clinical care to daily living essentials.
144 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Windsor Care Center in Mount Sterling, KY is a vibrant assisted living community that offers a wide range of amenities and care services to cater to the needs of its residents. The community boasts a variety of amenities designed to enhance the quality of life for its residents. These include a beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room, a fitness room, and gaming room. Residents can also enjoy the outdoor space and garden area.
The living spaces in Windsor Care Center are fully furnished and come with private bathrooms and kitchenettes for convenience. Housekeeping services ensure that the common areas and individual rooms are kept clean and tidy. The community also provides Wi-Fi/high-speed internet access for those who wish to stay connected.
In terms of care services, Windsor Care Center offers 24-hour call system and supervision to ensure the safety and well-being of its residents. Trained staff members are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure that residents receive their prescribed medications on time. Coordination with health care providers is also offered to facilitate seamless healthcare delivery. Special dietary restrictions are accommodated through a diabetes diet program and other dietary options.
Windsor Care Center focuses on promoting mental wellness among its residents by offering a mental wellness program. This includes engaging activities and programs designed to stimulate cognitive function and improve overall well-being.
Residents at Windsor Care Center can enjoy restaurant-style dining where delicious meals are prepared according to their specific dietary needs. Concierge services are available to assist with any requests or inquiries while fitness programs promote an active lifestyle among residents. Planned day trips provide opportunities for residents to explore the local area, while resident-run activities create a sense of community engagement within the living environment.
For convenience, there are several nearby amenities including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals. This ensures that residents have easy access to the services they may require.
Overall, Windsor Care Center in Mount Sterling, KY provides a comfortable and supportive environment for seniors seeking assisted living. With its array of amenities and care services, residents can enjoy a fulfilling lifestyle while receiving the necessary support and assistance they need.
Windsor Care Center is located at 125 Sterling Way, Mount Sterling, KY 40353 in Montgomery County, Kentucky
Windsor Care Center on seniors.fyi includes 12 photos including images showing outdoor, interior, outdoors, decor, bedroom, hospital bed, windows, dining, and more.
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