Valhalla Post Acute

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Valhalla Post Acute

300 Shelby Station Drive, Louisville, KY 40245

For more information about senior living options: (844) 490-3973

2.4 from 10 reviews
5 stars
2
4 stars
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0
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1 stars
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Skilled Nursing Facility

Summary of Reviews

Based on 10 data points

Pros

  • pro The rehab staff at Valhalla Post Acute is praised as excellent, providing loving care to residents.
  • pro The spacious private rooms and bathrooms are well-received by families, offering comfortable accommodations.
  • pro Activities like bingo are available for residents, creating opportunities for engagement, even if some choose not to participate.
  • pro Many staff members, including greeters and nurses, are noted for their professionalism and attentiveness.
  • pro Families appreciate the dedicated therapists who provide quality physical, occupational, and speech therapy services.
  • pro Past experiences indicate that the facility has a history of delivering excellent care and food service during rehabilitation stays.
  • pro Positive interactions with admin/billing staff reflect a supportive environment for families navigating the care process.

Cons

  • pro The nursing staff was unresponsive and seemed to lack attention to the residents' needs.
  • pro Communication with families was poor, leading to feelings of neglect and frustration.
  • pro The facility was short-staffed, resulting in little attention paid to individual patients.
  • pro Personal rooms and bathrooms were not cleaned well or regularly.
  • pro Residents did not receive timely assistance when calling for help, with wait times sometimes exceeding 20 minutes.
  • pro The quality of food was subpar, often missing items that had been ordered.
  • pro Therapies were limited, and essential issues were overlooked for extended periods.
  • pro Some staff members exhibited a "do not care" attitude and were almost rude at times.
  • pro Patients experienced worsening conditions due to inadequate care, such as pressure sores getting larger.
  • pro There was a lack of familiarity and welcoming atmosphere from the staff towards new residents and their families.

Summary

Valhalla Post Acute has attracted a mix of feedback from families regarding the care and services provided to their loved ones. While some reviews highlight exceptional rehabilitation staff and a spacious, comfortable environment, many others express concerns about staffing shortages, communication issues, and inconsistencies in the quality of care. This dichotomy creates a complex picture of life at Valhalla, characterized by both commendable strengths and significant areas needing improvement.

A number of reviewers praised the excellent rehab staff at Valhalla Post Acute. The physical therapy, occupational therapy, and speech therapy services were described as top-notch, with specific therapists receiving recognition for their dedication and skill. Family members noted that the rehabilitation process was effective for their loved ones when it received adequate attention. The facility's layout also earned positive comments; residents in private rooms enjoyed spacious accommodations equipped with private baths and roll-in showers. The outdoor pathways provided an appealing space for wheelchair-bound residents to enjoy fresh air, contributing to an overall pleasant atmosphere.

Despite these positive aspects, several recurring themes emerged from family experiences that indicated systemic issues within the facility. Many relatives expressed deep concern about understaffing leading to insufficient attention paid to residents. Observations were made that the nursing staff appeared overwhelmed, resulting in longer wait times for assistance and inconsistency in addressing resident needs. Reviews pointed out that only a handful of caregivers seemed truly invested in providing compassionate care while others displayed a lackadaisical attitude toward their responsibilities.

Communication—or lack thereof—was another major point of contention reflected in numerous accounts. Families felt left uninformed about their loved one's condition or treatment plan. Some reported delays in addressing critical health issues; one example involved a physical problem with no action taken for over two weeks due to reports not being logged by nursing personnel. Additionally, visitors often experienced confusion regarding logistics such as transportation back home upon discharge—a situation that could have been better managed through proactive communication from facility staff.

The food service received harsh criticism as well across various reviews. Families reported frequent missing items from meal trays—such as condiments or requested sides—which contributed to dissatisfaction with the dining experience overall. Complaints about delayed meal delivery compounded frustrations surrounding food quality; several reviewers highlighted that meals lacked variety or taste altogether.

Furthermore, cleanliness seemed lacking according to multiple families who spoke on hygiene standards within personal rooms and shared facilities alike. Regular housekeeping checks appeared sporadic at best; one reviewer noted having to request basic cleaning supplies like brooms multiple times without satisfaction. This disregard for maintaining cleanliness added another layer of discomfort when family members visited their loved ones.

In summary, while Valhalla Post Acute presents certain appealing features—including skilled rehabilitation professionals and pleasant living spaces—it faces substantial challenges related to staffing levels, communication practices with families, meal service quality, and cleanliness protocols within its premises. Balancing these contrasting elements is essential not only for improving current resident experiences but also for cultivating trust among future applicants seeking long-term care solutions for themselves or their loved ones.

Features

Housing

  • 130 resident community capacity 130 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Community operated transportation Community operated transportation
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement Transportation arrangement

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Description

Valhalla Post Acute in Louisville, KY is an assisted living community that offers a wide range of amenities and care services to cater to the needs of its residents. The community features a beauty salon where residents can indulge in pampering sessions, as well as cable or satellite TV in their private rooms for entertainment.

Transportation is convenient with community-operated transportation available, as well as transportation arrangements for non-medical purposes and doctor appointments. Residents can also enjoy the outdoors and relax in the garden or outdoor spaces provided.

For recreational activities, Valhalla Post Acute provides various options such as a gaming room, small library, fitness room, and wellness center to promote physical and mental well-being. High-speed Wi-Fi is also available for those who want to stay connected.

Dining at Valhalla Post Acute is a restaurant-style experience with special dietary restrictions taken into consideration. The community offers assistance with meal preparation and service, ensuring that residents receive proper nutrition according to their needs.

Care services provided include 24-hour call system and supervision for added safety and security. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Medication management is offered along with diabetes diet support for those requiring specialized care. A mental wellness program is also provided to promote emotional well-being.

Valhalla Post Acute takes pride in its proximity to various amenities within the surrounding area. With three cafes nearby, residents have options for outings and socializing. There are also parks for outdoor relaxation and six pharmacies for convenience. For medical needs, four physicians and two hospitals are located nearby.

In addition to these amenities and care services, Valhalla Post Acute offers concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities to keep residents engaged socially and mentally stimulated.

Overall, Valhalla Post Acute provides a comfortable environment with a wide range of amenities and care services to ensure the well-being of its residents.

Nearby Places of Interest

Restaurants

  • Fiesta Time Amigos (0.1 miles)
  • Wild Eggs (0.1 miles)
  • Gander An American Grill (0.2 miles)
  • The Goat (0.6 miles)
  • Chick-Fil-A (0.9 miles)
  • Double Dogs (1 miles)
  • Crumbl Cookies (1.2 miles)

Pharmacies

  • CVS Pharmacy (0.2 miles)
  • Walgreens (0.3 miles)
  • Walgreens (2.3 miles)
  • 502 Hemp (3.7 miles)
  • CVS Pharmacy (3.8 miles)
  • Walgreens (4.7 miles)
  • Walmart Pharmacy (5.2 miles)

Cafes

  • Panera Bread (1.3 miles)
  • Starbucks (1.7 miles)
  • Starbucks (3.7 miles)
  • Starbucks (5.3 miles)
  • Panera Bread (5.5 miles)
  • Red Pepper Pizza Company (6.6 miles)

Parks

  • The Parklands of Floyds Fork (1.4 miles)
  • E.P. Tom Sawyer State Park (5 miles)
  • Charlie Vettiner Park (6 miles)
  • Maples Park (6 miles)
  • Des Pres Park (6.5 miles)

Theaters

  • Xscape Theatres Blankenbaker 14 (2.3 miles)
  • Cinemark Tinseltown USA and XD (5.7 miles)

Physicians

  • Banis, Joseph Joseph Banis Plastic Surgery (2.5 miles)
  • Neurodiagnostic Center (2.5 miles)
  • Healing Options (3.2 miles)
  • Family Allergy and Asthma (4.5 miles)
  • Dr. M. Dathan Chesnut, MD (5.8 miles)
  • Internal Medicine and Pediatrics Associates (5.9 miles)
  • Associates In Dermatology (5.9 miles)

Hospitals

  • Premier Surgery Center of Louisville (2.6 miles)
  • Central State Hospital (4.3 miles)

Places of Worship

  • Camp Kavanaugh (5.5 miles)
  • Church of Jesus Christ of Latter Day Saints (5.8 miles)
  • Lyndon Baptist Church (6.3 miles)

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