St Matthews Care Center in Louisville, KY
Save227 Browns Lane, Louisville, KY 40207
For more information about senior living options: (844) 490-3973
St Matthews Care Center is best suited for families seeking a short-term rehab option where therapy services and a portion of the care team can deliver meaningful progress, provided there is vigilant oversight. The facility can offer genuine rehab value when staff are responsive, attentive, and collaborative with families. In these cases, residents have benefited from helpful therapists, a welcoming visit experience, and care teams that will step in to support a loved one during recovery. The core caveat is that such positive outcomes hinge on consistent staffing, dependable med administration, and clear, ongoing communication with families.
Those considering alternatives should press pause if long-term custodial care with rigorous medical oversight, pristine cleanliness, and consistently reliable staffing is non-negotiable. The reviews reveal a pattern of serious safety and quality concerns that make this facility a poor fit for residents with high medical complexity or those who require steady supervision around medications, nutrition, and hygiene. Families facing chronic medical needs, fragile skin integrity, frequent falls, or acute behavioral management may want to look elsewhere, as the risk of neglect and delays in essential care appears too high for peace of mind.
The strongest positives at St Matthews arise from the rehab and certain caregiving staff when functioning at full capacity. Several accounts highlight compassionate nurses, therapists, and aides who genuinely engage with residents, making notable differences in rehab progress and day-to-day mood. In some cases, families appreciate being accommodated and kept informed, with staff who are patient and supportive during difficult transitions. When these bright spots are present, they demonstrate that the center can deliver meaningful therapeutic outcomes and humane, family-centered care.
Yet the weight of the negative experiences cannot be ignored. Repeated, unambiguous claims point to dehydration, inadequate feeding, and lapses in chart review and medication administration that jeopardize basic safety. Documented delays in medications, inconsistent attention to hydration and nutrition, and mismanagement of medical needs erode trust and threaten recovery. The facility also contends with pervasive understaffing, leading to unresponsive call bells, late meals, and difficulty meeting basic needs. Add to that reports of pests, odors, and environmental neglect, and the overall risk profile becomes hard to overlook for any family weighing placement.
A spectrum of resident experiences exists, with some praising the atmosphere and others detailing urgent concerns that provoked state-level attention and family intervention. Positive voices often emphasize personal connections with caregivers, helpful therapy teams, and moments when residents felt seen and cared for. Negative narratives underscore frequent staff transitions, communication breakdowns, and frightening lapses in basic safety - falls, missed showers, insufficient assistance with hygiene, and even reports of belongings going missing. The contrast is stark, and the delta between best-case and worst-case experiences is large enough to demand caution and deliberate planning.
For families proceeding with St Matthews, a pragmatic, pre-emptive approach is essential. Demand a formal, current care plan with clear medication orders and daily observation logs, insist on consistent nursing oversight, and establish a structured visitation and communication routine with the DON or administrator. Require documented responses to concerns and regular family updates, especially during transitions from hospital to rehab and back home. If the risk tolerance is low or the ability to supervise remotely is limited, this facility should be strongly weighed against alternatives with stronger staffing ratios, proven cleanliness records, and fewer instances of neglect or delay. In the end, St Matthews can be a legitimate rehab option for the right resident, but only when families enter with eyes wide open and a plan to actively safeguard care every day.
St Matthews Care Center in Louisville, KY is a vibrant and well-equipped assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
With a beauty salon on-site, residents can easily indulge in hairstyling and grooming services. They can also relax and enjoy their favorite TV shows or movies with cable or satellite TV available in each room. Transportation within the community is convenient with community-operated transportation provided. For those who wish to stay connected digitally, there is a computer center with Wi-Fi/high-speed internet access.
Meals are served in a lovely dining room with restaurant-style dining, providing residents with delicious and nutritious options prepared by the kitchen staff. The community also offers special dietary restrictions for individuals with specific needs. Additionally, residents can enjoy the tranquility of outdoor space and gardens or engage in physical activities at the fitness room or wellness center.
The fully furnished private rooms come with their own private bathrooms, ensuring privacy for all residents. Housekeeping services are provided to maintain cleanliness and tidiness. Move-in coordination helps new residents transition smoothly into their new home.
The care services at St Matthews Care Center are comprehensive and personalized, addressing various needs of the residents. With 24-hour call system and supervision, assistance is readily available whenever needed. Trained caregivers provide assistance with daily activities such as bathing, dressing, and transfers to ensure safety and comfort. Medication management ensures proper administration of medications, while diabetes diets are catered to individuals managing diabetes.
Mental wellness programs aim to promote emotional well-being among residents. Transportation arrangements for non-medical purposes as well as doctor appointments are available for easy accessibility to surrounding areas.
Residents can engage in an array of activities organized by the community such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. A small library offers opportunities for reading enthusiasts to explore literature while concierge services cater to individual needs and preferences.
St Matthews Care Center is conveniently located near cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals. This ensures that residents have easy access to various amenities and services in the nearby area.
Overall, St Matthews Care Center provides a comfortable and enriching living environment where residents can receive personalized care while enjoying a variety of amenities and engaging in a vibrant community atmosphere.
St Matthews Care Center is located at 227 Browns Lane, Louisville, KY 40207 in Jefferson County, Kentucky
St Matthews Care Center on seniors.fyi includes 24 photos including images showing interior, decor, windows, bedroom, building, flag, bathroom, library, and more.
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